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Beoordelingen van Holiday Inn Express - Edinburgh City Centre, an IHG Hotel

3 out of 5
Holiday Inn Express - Edinburgh City Centre, an IHG Hotel
Picardy Place Top Of Leith Street, Edinburgh, Scotland

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 558 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 303 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 92 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 34 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 15 van 1002 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Mark

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van yk op 16 mei 2024
Dear Mark, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 – Goed

Wilma

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very nice in centre of the city. The service was good. On the side was not clear about single bed and two beds when you want to book 2 rooms. No probleem we had a nice weekend.
2 nachten verbleven in mei 2024
Reactie van yk op 13 mei 2024
Dear Wilma, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 – Goed

Jeroen

Positief: Voorzieningen
Prima ligging
2 nachten verbleven in oktober 2023
Reactie van yk op 17 okt 2023
Dear Jeroen, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. I am happy to hear that our amazing location has been an asset for you. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Uitstekend

Esther

4 nachten verbleven in mei 2023
Reactie van yk op 28 jun 2023
"Dear guest, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager"

8/10 – Goed

Hermina

Reisde met familie
Positief: Netheid, personeel en service
Super gelegen vlakbij centrum, bedden iets te klein voor 2 volwassenen en er zat een kuil in het midden. Ontbijt okay, wel weinig beleg, ei en jam. Te kleine ontbijtruimte voor veel mensen.
2 nachten verbleven in februari 2023
Reactie van yk op 8 feb 2023
"Dear guest, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre. Please know that your comments are extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager"

6/10 – Redelijk

Nancy

Positief: Netheid, personeel en service
Het hotel staat op perfecte afstand van bezienswaardigheden. Alles redelijk op afstand en te belopen. Hotelkamer was prima qua grootte, maar de bedden waren echt aan vervanging toe. Zakten flink door. Ontbijt was eenvoudig en was na 2 ochtenden echt saai met alleen scrambled eggs en toast met jam. Maarja. Verder prima hotel voor het bedrag dat we betaald hebben. Voor meer luxe en betere bedden misschien een volgende keer toch naar een ander hotel
Reactie van yk op 7 nov 2022
"Dear guest, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Sylvia Tomova Senior Guest Service Manager"

10/10 – Uitstekend

Thom

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2022
Reactie van st op 31 aug 2022
"Dear guest, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Sylvia Tomova Senior Guest Service Manager"

6/10 – Redelijk

Rik

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
tussenstop edinburg
heel drukke stad
1 nacht verbleven in juli 2022

10/10 – Uitstekend

Rob

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goede accommodatie.
5 nachten verbleven in juni 2022
Reactie van SC op 26 jun 2022
Thank you very much for your recent feedback, I am very happy to see that you have enjoyed your stay with us and that we were a great asset to your experience of Edinburgh. I hope we can welcome you back again in the future for another wonderful time! Kind regards, Susan Craig General Manager Holiday Inn Express Edinburgh City Centre

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2019
Reactie van gsm op 6 jan 2020
Dear guest, Thank you for scoring us with a 5. We hope that you have enjoyed your stay, and also we hope to see you again soon, so we will get another opportunity to serve you again in the future. Kind regards, Susan Craig General Manager

8/10 – Goed

Edwin

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
De locatie was echt heel goed. Zeer centraal gelegen. Het ontbijt was echt basis. Alleen roerei, bacon, worstje, yoghurt met cereals, wat jam. En uiteraard brood. Het zou fijn geweest zijn als er nog wat extra keus aan vleeswaren en kaas was geweest. Maar verder zeer prima. Goede kamers, fijn bed. Lekkere douche.
2 nachten verbleven in november 2019
Reactie van gsm op 2 dec 2019
Thank you for taking the time to tell us about your experience in our hotel. Please know that your feedback is extremely valuable to us and we use feedback, such as yours, to continuously make changes to our brand and to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Kind regards, Susan Craig General Manager Holiday Inn Express Edinburgh City Centre

10/10 – Uitstekend

Salvatore

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location, excellent staff, very good and varied breakfast
3 nachten verbleven in mei 2024
Reactie van yk op 21 mei 2024
Dear Salvatore, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 – Goed

Catherine

Reisde met familie
Positief: Personeel en service, voorzieningen
Dans l’ensemble bien mais douche défectueuse donc ca sens l’humidité.
3 nachten verbleven in mei 2024

8/10 – Goed

Jeong Ho

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Breakfast service is very good.
1 nacht verbleven in mei 2024
Reactie van yk op 21 mei 2024
Dear Jeong, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Uitstekend

Bradley

Centrally located.
4 nachten verbleven in mei 2024
Reactie van yk op 20 mei 2024
Dear Bradley, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Uitstekend

Mette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van yk op 20 mei 2024
Dear Mette, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 – Goed

KRISTELL

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Accessibilité, petit déjeuner moyen
3 nachten verbleven in mei 2024
Reactie van yk op 12 mei 2024
Dear Kristell, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Uitstekend

Samantha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No issues with our stay here. It is in a convenient area and the staff were great. Only “complaint” is that it is quite small. Our room was pretty crammed and the lobby was often hard to navigate through when it got busy with tour groups. Didn’t really affect us though.
1 nacht verbleven in mei 2024
Reactie van yk op 11 mei 2024
Dear Samantha, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Uitstekend

Clara

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the location - lots of shops and restaurants around and so close to the Royal Mile!!! Great place to stay!!!
1 nacht verbleven in mei 2024
Reactie van YK op 11 mei 2024
Dear Clara, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Uitstekend

Anthony

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location good hotel & staff, nice breakfast
1 nacht verbleven in april 2024
Reactie van yk op 8 mei 2024
Dear Anthony, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Uitstekend

Sofía Cobo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alojamiento bien situado y muy cercano a la zona vieja, a tan solo 15 minutos andando
5 nachten verbleven in april 2024
Reactie van yk op 7 mei 2024
Dear Sofia, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

6/10 – Redelijk

Carol

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Didn’t like the basement room or the fact we couldn’t open the window
4 nachten verbleven in april 2024
Reactie van yk op 1 mei 2024
Dear Carol, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre. Please know that your comments are extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 – Goed

Liliana

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ottima posizione per visitare la città. Colazione buona sia dolce che salata.PErsonale gentile e disponibile. Abbastanza pulito. Unico neo la moquette nelle camere.
5 nachten verbleven in april 2024
Reactie van yk op 30 apr 2024
Dear Liliana, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 – Goed

Gian Matteo

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van yk op 1 mei 2024
Dear Gian, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Uitstekend

Emily

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall well maintained.
3 nachten verbleven in april 2024
Reactie van yk op 29 apr 2024
Dear Emily, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Uitstekend

Carlos

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy bien ubicada en la ciudad. Creca de estación de buses, cerca del centro de Edimburgo, con estacion de tranvía al frente. Volvería sin duda.
3 nachten verbleven in april 2024
Reactie van yk op 27 apr 2024
Dear Carlos, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Uitstekend

Leon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service, free coffe and clean.
1 nacht verbleven in april 2024
Reactie van yk op 25 apr 2024
Dear Leon, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Uitstekend

BRUNO

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Facile d'accès, très bon accueil, chambre calme et très propre, petit déjeuner sympathique
2 nachten verbleven in april 2024
Reactie van yk op 24 apr 2024
Dear Bruno, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 – Goed

Owen

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely building with loads of shopping and restaurants and pubs on the doorstep. Our room was very small even though the receptionist said it was an upgrade. Our room wasn’t serviced on our second day even though we were out of the room for long periods during the day which meant us using damp towels the next day.
3 nachten verbleven in april 2024
Reactie van yk op 24 apr 2024
Dear Owen, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

6/10 – Redelijk

WELINGTON

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Uma instalação mediana, não compativel com o preço cobrado. Um cafè da manhã com poucas opções e um piso de madeira que faz muito barulho quando transita e dificulta dormir pela noite.
5 nachten verbleven in april 2024
Reactie van YK op 17 apr 2024
Dear guest, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre. Please know that your comments are extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

6/10 – Redelijk

Kaeleigh

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
The room was a bit tight, and the elevators were kind of a circus. We liked the location, but the breakfast was a zoo; even though the food was ok, the experience wasn't great. I know they do warn you about this, however traveling with a toddler does limit our time options and breakfast was only til 10:30 on weekdays. No idea where the parking was, but it wasn't out front which made for a bit of a scramble. But the staff were nice, even if they only refilled our coffee with decaf.
2 nachten verbleven in april 2024
Reactie van yk op 16 apr 2024
Dear Kaeleigh, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre. Please know that your comments are extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Are you positive you are not getting hotels mixed up?Our breakfast on weekdays is 06:30-10:00 and we do not do refills. There are coffee machines but the only decaff available is via sachets that you mix yourself.We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Uitstekend

Allyson

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place & location to stay at!
2 nachten verbleven in april 2024
Reactie van yk op 14 apr 2024
Dear Allyson, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 – Goed

Timothy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was okay. Just heating didn’t seem to work. It was so cold. Bed is very small. Floor was making lots of creaking noises when you walk around. This was on level 6. Felt sorry for the people below us. Only 7 car parks but had to pay 20 pound for 1 night. There is a lift but there is still stairs to get to you room. Very strange specially when you have luggage.
1 nacht verbleven in april 2024
Reactie van yk op 13 apr 2024
Dear Timothy, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us.All our beds are the UK standard for their type ( double/single etc).Did you notify reception on the issues you faced with the heating during your stay? We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Uitstekend

Ben

4 nachten verbleven in april 2024
Reactie van yk op 30 apr 2024
Dear Ben, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Uitstekend

dinos

Reisde met partner
Just across the road from the theatre Great
1 nacht verbleven in april 2024
Reactie van yk op 8 apr 2024
Dear Dinos, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Uitstekend

Candy Lee

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was in such a nice area with a tram stop right there. The staff were very nice and professional.
7 nachten verbleven in maart 2024
Reactie van YK op 6 apr 2024
Dear Candy Lee, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Uitstekend

Dolly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent central location for a family vacation!
1 nacht verbleven in maart 2024
Reactie van yk op 1 apr 2024
Dear Dolly, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. I am happy to hear that our amazing location has been an asset for you. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Uitstekend

Jonathan

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay here!! It was clean, felt safe, not far from bus stop to get around, friendly staff, excellent breakfast options, room was ready early, and easy baggage hold option if needed. I would definitely recommend. (As a precaution I check all beds for bedbugs and thankfully didnt find any but the pull out sofa could use a vacuuming underneath.) I appreciate the cleanliness throughout the hotel otherwise!!
1 nacht verbleven in maart 2024
Reactie van yk op 28 mrt 2024
Dear Jonathan, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Uitstekend

Weston

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was great! Room was clean, staff was helpful and so nice. Very good breakfast and good WiFi. It was in a great location in the city- walkable to anywhere! Plus, had a great Italian restaurant (Gulianos) right beside it! Would definitely stay again.
3 nachten verbleven in maart 2024
Reactie van yk op 28 mrt 2024
Dear Weston, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Uitstekend

Paul

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service and location. Great value for money.
3 nachten verbleven in maart 2024
Reactie van yk op 24 mrt 2024
Dear Paul, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 – Goed

craig

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van AR op 18 mrt 2024
Dear Craig, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Adam RochowiakSenior Guest Service Manager

10/10 – Uitstekend

Simon

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Helpful staff and facilities that work
1 nacht verbleven in maart 2024
Reactie van yk op 13 mrt 2024
Dear Simon, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location especially if visiting the Playhouse Theatre, or any location at the east end of Princes Street. Close to Trams / easy access from Airport. Breakfast included and good selection and tasty!
1 nacht verbleven in maart 2024
Reactie van yk op 13 mrt 2024
Dear David, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Uitstekend

Kam

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed in the hotel for 4 nights everything was just perfect from the staff to the breakfast would definitely recommend this hotel
4 nachten verbleven in februari 2024
Reactie van yk op 2 mrt 2024
Dear Kam, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Uitstekend

Dawn

1 nacht verbleven in februari 2024
Reactie van yk op 24 mrt 2024
Dear Dawn, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 – Goed

ERIC

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Un hôtel agréable avec un personnel à l’écoute. Le petit déjeuner est très prisé des clients, l’affluence peut être importante en fonction des horaires.
4 nachten verbleven in februari 2024
Reactie van yk op 28 feb 2024
Dear Eric, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

6/10 – Redelijk

Jade

Reisde met familie en kleine kinderen
Standard hotel, ideal location for getting around the city centre, shops all close by and the tram getting back to the airport is on the doorstep. Downside, room was basic, no fridge, no room service. Breakfast was just chaos we never sat upstairs in the main dining area, we were in the bar area, nothing was on the tables, I had to keep getting up and down to get cutlery, condiments etc. Pretty basic breakfast, limited choice. One breakfast staff member in particular was grumpy, no service with a smile, and was quite rude when I asked for a spoon for the eggs, she said no we're taking this away now, there's food upstairs... Again inconvenient seeing as I had my 4 year old son sitting on his own downstairs whilst I'm having to keep going upstairs. Also the food was being taken away at 09:10, service is meant to finish at 10am...
3 nachten verbleven in februari 2024
Reactie van yk op 27 feb 2024
Dear Jade, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre. Please know that your comments are extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I would like to apologize to you for not meeting your expectations with regards to our breakfast, however, due to the Brand Standard there is little we can do in that respect.Breakfast can get very busy that's why all guests are advised of the busy/quiet times but it is ultimately up to them to decide when to come down for it.Our main breakfast area stays open as advertised but the bar/lounge area that is used for additional seating is tidied up earlier than that so it can revert to being the bar/lounge.We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

4/10 – Matig

Alexandra

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van yk op 28 feb 2024
Dear Alexandra, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre. Please know that your comments are extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.Would you care to elaborate on your experience with us?We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Uitstekend

Kerry

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My thoughts
The hotel was lovely and clean. The staff were friendly and there were plenty of options for breakfast. We were able to park easily, despite the carpark only having 7 spaces and the hotel is situated nicely. The only downside was that the hotel didn't have a restaurant, so we wete unable to order food in the evening, when the kids were too tired to go back out.
1 nacht verbleven in februari 2024
Reactie van yk op 26 feb 2024
Dear Kerry, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Uitstekend

Matthew

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient for the rugby. Tram outside straight to the stadium. Good location.
1 nacht verbleven in februari 2024
Reactie van yk op 26 feb 2024
Dear Matthew, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. I am happy to hear that our amazing location has been an asset for you. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager