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Beoordelingen van Best Western Plus Dunfermline Crossford Keavil House Hotel

4 out of 5
Best Western Plus Dunfermline Crossford Keavil House Hotel
Crossford, Dunfermline, Scotland

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 211 van 410 beoordelingen" "
Gastenscore: 8 - Goed. 135 van 410 beoordelingen" "
Gastenscore: 6 - Redelijk. 41 van 410 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 410 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 410 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

9,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

David

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There is a really good pool and gym.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Clare

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

8/10 – Goed

Caroline

Reisde met een groep
Positief: Netheid, voorzieningen
Sehr gute Anbindung an den Flughafen Edinburgh
1 nacht verbleven in april 2024

8/10 – Goed

Christopher

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the gym, sauna, steam room and pool. The room was huge and the staff were great. We were a little underwhelmed by the food but everything else was brilliant.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Joel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

6/10 – Redelijk

Wayne

2 nachten verbleven in april 2024

6/10 – Redelijk

Brian, ROMSEY

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall a nice Hotel with pool, spa & gym. However the bar facilities were poor with a very limited selection of basics i.e. no blended whiskies or brandy selection .. Breakfast was again limited.. the toaster only done one side. The scrambled eggs were however excellent.. and jam was a tablespoonful plopped in a bowl. Not what I expected of a 4 **** hotel though.. the staff were always helpful and friendly.. we paid 4*** price and got 2.5 ** The room was relatively clean .. although the armchairs and carpet were stained.. The toilet failed to flush properly..
4 nachten verbleven in maart 2024

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

8/10 – Goed

Gayle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel was lovely and clean, staff were helpful and friendly food was good and tasty
1 nacht verbleven in januari 2024

6/10 – Redelijk

Geverifieerde reiziger

Gorgeous hotel, but not up to 4* standard
Keavil House is a beautiful building that makes you feel like you are in the middle of nowhere whilst actually being close to amenities. Plenty of parking including disabled parking right by the door. Our room was spacious, with great views of the courtyard and mostly quiet. (Staff were lovely going to talk to some noisy neighbours) However we didn't have hot water for 2 days of our trip, the toilet seemed to constantly fill with brown water and the phone either didn't work, or no one bothered to ever answer. I'd go with the former as my partner called from her mobile and managed to get through first time. Upon telling staff they were apologetic and sent someone to deal with the water issue although this did take another day before it worked. The pool and spa are again beautiful with plenty of changing rooms and showers. During our trip however the spa was closed and the hot tub was out of order. Also if you are disabled and need help getting changed from someone of the opposite sex you'll have difficulty with separate changing rooms and no disabled room. Facilities within the changing rooms are adequate though. If I had booked a cheaper hotel then my stay would have been fine. For a 4 star and relatively expensive hotel (compared to some of our other options), unfortunately we weren't satisfied with our stay and would choose somewhere else in future.
3 nachten verbleven in januari 2024

4/10 – Matig

David

Reisde met partner
Positief: Personeel en service, voorzieningen
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Dayan, Miami

3 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Pauline

1 nacht verbleven in mei 2023

8/10 – Goed

Svein Harry

1 nacht verbleven in mei 2023

10/10 – Uitstekend

Mathieu

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was quiet. Easy check-in. It was originally hard to find the hotel but this is due to Apple/Google Maps error.
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Eric

1 nacht verbleven in mei 2023

10/10 – Uitstekend

Connie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great accommodations and amenities for the $$
2 nachten verbleven in april 2023

10/10 – Uitstekend

Zuzana

1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

Muhammad

1 nacht verbleven in april 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We really enjoyed our stay, spending time in the swimming pool and the sauna. All staff members are welcoming and helpful.
1 nacht verbleven in april 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Excellent customer service. Dealt efficiently with all of our requests. Will definitely be back.
2 nachten verbleven in maart 2023

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Negatief: Personeel en service
1 nacht verbleven in maart 2023

8/10 – Goed

David

Reisde met huisdieren
Positief: Netheid, personeel en service
This is a lovely place to stay, tho they do need to be more on-tip of simple maintenance items. My shower was the only negative and this can be simply remedied. I still recommend this hotel.
1 nacht verbleven in maart 2023

10/10 – Uitstekend

MARGARET

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great overnight
Great stay lovely clean quiet hotel food excellent staff friendly and helpful.Pool sauna jacuzzi steam room great clean friendly staff
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Steven

1 nacht verbleven in februari 2023

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overall great stay, accommodation was comfortable, room was too hot though, and couldn’t open a window? Also hardly any Croissants at breakfast, could do with more pastries. One note that guests should be told that there are classes which take place in the swimming pool, we weren’t made aware of this, and had to cut our time short.
1 nacht verbleven in februari 2023

10/10 – Uitstekend

June

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2023

6/10 – Redelijk

Craig

Zakenreiziger
Positief: Netheid, personeel en service
Not too bad overall
The hotel was rather nice and the room was a very good size and had lots of comforts. I found the bed a bit uncomfortable for me. Food in the restaurant was good.
3 nachten verbleven in januari 2023

4/10 – Matig

Mr Derek

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Poor restaurant service
Well the hotel was ok on average, But the restaurant was very poor Poor service. Poor menu . Om one night i went to dinner. Asked to wait 15 minutes for a table, but there was plenty available to sit at straight away Was forgotten about. Not even ask if i wanted a drink while i was waiting. Walked out of the bar area after 40 minutes, and went elsewhere for a takaway . My previous stay was pleasant, but i wont be back
3 nachten verbleven in december 2022

10/10 – Uitstekend

Ross

3 nachten verbleven in december 2022

8/10 – Goed

amanda

1 nacht verbleven in november 2022

6/10 – Redelijk

Kenneth

Negatief: Staat van de accommodatie en faciliteiten
Not great.
This hotel needs a good overall update, very dated. Bathrooms are so old.
1 nacht verbleven in november 2022

10/10 – Uitstekend

Agnieszka

2 nachten verbleven in november 2022

6/10 – Redelijk

Neil

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
.

10/10 – Uitstekend

Stuart

1 nacht verbleven in oktober 2022

8/10 – Goed

Derek

1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Gayle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were polite and professional, check in was quick as we did most of it online beforehand, plenty parking, room was spacious and bed was very comfortable, restaurant setting and food were both lovely. Pint of Heineken was only £5.25 and my partner said it was very nice!
1 nacht verbleven in oktober 2022

4/10 – Matig

Brian

Negatief: Personeel en service
So So place to stay
Staff was unpleasant at Check-in and checkout. I requested an iron but never received it. Slow internet.
3 nachten verbleven in oktober 2022

10/10 – Uitstekend

John

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2022

8/10 – Goed

Lee

1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Anniversary stay
We booked as we were married at the hotel 26 years ago & wanted to visit around our anniversary. Our room was lovely and very big with a huge en-suite which had both a bath & a walk in shower. There were patio doors with direct access to the lovely gardens. We used the leisure complex which was very nice, pool, jacuzzi and steam room. We ate in the hotel and the meals were excellent and as the staff knew it was our anniversary we had complimentary Prosecco.
1 nacht verbleven in september 2022

8/10 – Goed

Catherine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2022

8/10 – Goed

Kirsten

2 nachten verbleven in september 2022

10/10 – Uitstekend

sean

1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Clifford

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very nice quiet country house hotel with great friendly staff and a very nice restaurant serving with a nice varied menue
2 nachten verbleven in augustus 2022

10/10 – Uitstekend

Harry

1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Kenny

2 nachten verbleven in augustus 2022

10/10 – Uitstekend

Andrew

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Breakfast times
overall very good but put off having breakfast as when booked for first try was told 7a.m. was not available and had to book 6:50 or 7:10 Just felt had to be there regimented time! Rather than relaxed sometime between 6:30 and 9a.m Therefore did not book again.
4 nachten verbleven in augustus 2022

8/10 – Goed

James

Positief: Netheid, personeel en service en comfort kamer
Lovely hotel
Lovely stay This hotel. Set in beautiful grounds. Dinner at night was lovely, and nice breakfast the next day, although it could have been warmer. One negative, these bathrooms do need upgraded. Not a great shower and a very tight space due to a very small bath.
1 nacht verbleven in augustus 2022