Een binnenzwembad en een seizoensgebonden buitenzwembad

Beoordelingen van Rixos Premium Dubrovnik

5 out of 5
Rixos Premium Dubrovnik
Liechtensteinov Put 3, Dubrovnik

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 637 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 232 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 77 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 29 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 29 van 1004 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

9,2/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Ronald van, Zoetermeer

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastische accomodatie op een toplocatie. Werkelijk een uitstekende servicegraad. Letterlijk ieder stafflid is attent, vriendelijk en uiterst behulpzaam. Complimenten. Ik kan geen enkel verbeterpunt noemen. Prijs-kwaliteit is in verhouding met hetgeen wordt geboden. Ik kan dit hotel zondermeer aanraden
3 nachten verbleven in april 2024
Reactie van Dijana Lasic op 29 apr 2024
Dear Ronald,we are happy to see so nice review received.It was pleasure having you as our guests and we hope to have an opportunity to welcome you back in the near future.Warm regards,

10/10 – Uitstekend

Laurane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2021
Reactie van Guest Relations Team op 20 nov 2021
Dear Laurane, Thank you for taking your time to rate your stay with us. We're glad that you have enjoyed it. We would love to have another opportunity to welcome you back! Kind regards, Guest Relations Team

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My unforgettable moments in Rixos
In short; excellent service, clean, fantastic breakfast, all accommodations are wonderful, great restaurants and food during the day and evening. Amazing Swimmingpool, beach area, sea view..... All staff was running the whole day to serve the guests, myself, no question was too much, the staff was doing their utmost to make my stay unforgettable! thank you
4 nachten verbleven in augustus 2021
Reactie van Maris Miljas op 16 aug 2021
Dear Guest, Thank you for your high score! We are glad to know that you had a pleasant stay and we hope to have another opportunity to welcome you back. Sincerely,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heerlijk verblijf in Hotel Rixos Dubrovnik.
Prachtige ligging, heel vriendelijk, goed personeel. Fantastisch ontbijtbuffet. Kortom dit hotel is een aanrader!!!! Tip: Taxi naar AirPort zelf organiseren
Reactie van General Manager op 26 nov 2016
Dear Guest, Thank you for staying at our hotel and thank you for your feedback. We are happy to hear that you enjoyed your stay at our hotel and it would be our pleasure to welcome you back and provide you one more time with the best possible service. Best Regards,

10/10 – Uitstekend

ISMAIL YURUK

Positief: Netheid, personeel en service en comfort kamer
FANTASTISH
gewoon weg fantastische ligging ,vriendelijke personeel,lekker ontbijt,en ruime kamers met prachtige zicht . Ismail &Zehra

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Alles was goed behalve de receptie personeel was onbeschoft en totaal niet klant vriendelijk! Voor de rest was alles goed.
Reactie van Ozgen Aydin, Operations Manager op 7 aug 2018
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay at our hotel and it would be our pleasure to welcome you back and provide you one more time with the best possible service. Kind Regards,

8/10 – Goed

Thomas

Reisde met partner
Positief: Netheid, voorzieningen
Very expensive hotel, unfortunately i dont think the hotel it self was quite worth it , x2 cocktails was £35 ..... , cokes £6 , they charge you for using mini bar, dinner is £55 each ...overall its a nice hotel but it is overpriced for what you get for the money.
7 nachten verbleven in mei 2024
Reactie van Dijana Lasic op 26 mei 2024
DearThomas,Thank you for taking the time to share your feedback about your recent stay with us.We appreciate your comments regarding the pricing of our offerings. We understand that value for money is an important aspect of your stay, and we are sorry to hear that we did not meet your expectations in this regard. Your feedback is invaluable and will be used to reassess our pricing strategy to ensure it aligns better with our guests' expectations.We hope to have the opportunity to welcome you back in the future and provide a more satisfying experience.Best regards,

10/10 – Uitstekend

Yasmin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel, many amenities, comfortable beds, exceptional breakfast included, and very kind staff!
3 nachten verbleven in mei 2024
Reactie van Dijana Lasic op 23 mei 2024
Dear Yasmin,thank you for rating us with excellent score.We are glad to hear that you liked our hotel and amenities, comfortable beds, breakfast and our staff.We hope to have an opportunity to welcome you back.Warm regards,

10/10 – Uitstekend

Maria

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Fantastisk opplevelse. Vi har vært her en uke i mai 2024.Overraskende bra .Nydelig mat fantastiske rom og nydelig utsikt.Rommet vårt ble oppgradert gratis.Vi kommer tilbake så fort vi har mulighet.
7 nachten verbleven in mei 2024
Reactie van Dijana Lasic op 21 mei 2024
Dear Maria,Thank you for your fantastic review! We're thrilled to hear that you had such a wonderful experience during your week-long stay with us in May 2024.It's delightful to know that you enjoyed our lovely food, amazing room, and the lovely view from your accommodation. We're so glad that we were able to upgrade your room for free and enhance your experience with us.We can't wait to welcome you back as soon as you have the chance. Until then, safe travels and best wishes from all of us here!Warm regards,

10/10 – Uitstekend

Michelle Jean

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is truly a dream property. The location is amazing as it has a commanding position in the sea with Mountain View’s while being a very walkable distance to the old city. The food was amazing. The room was great as the balcony with sea views was unbeatable. Most of all the staff was amazing.
6 nachten verbleven in mei 2024
Reactie van Dijana Lasic op 21 mei 2024
Dear Michelle Jean,It's fantastic to know that you enjoyed our amazing location with commanding sea and mountain views, as well as the easy walking distance to the old city. We're delighted that you found the food amazing and that you enjoyed the unbeatable sea views from your balcony.We're especially proud of our staff for providing amazing service. Your kind words mean the world to us, and we'll be sure to pass along your compliments to the team.Thank you once again for choosing to stay with us. We can't wait to welcome you back for another dreamy experience in the future!Warm regards,

10/10 – Uitstekend

Aleksey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice hotel. Highly recommended
2 nachten verbleven in mei 2024
Reactie van Dijana Lasic op 21 mei 2024
Dear Aleksey,Thank you for your kind words and recommendation! We're delighted to hear that you enjoyed your stay with us.We appreciate your support and hope to welcome you back soon for another pleasant experience.Best regards,

8/10 – Goed

Gerald

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Très bon accueil, établissement très bien situé.
5 nachten verbleven in mei 2024
Reactie van Dijana Lasic op 17 mei 2024
Cher Gerald,Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour parmi nous.Votre retour positif sur notre accueil chaleureux et notre emplacement idéal est grandement apprécié. Nous nous efforçons toujours de fournir un service attentionné et de nous assurer que nos clients se sentent les bienvenus dès leur arrivée.C'est un plaisir de savoir que notre emplacement vous a convenu. Nous sommes ravis d'être situés dans un endroit qui a contribué à rendre votre séjour encore plus agréable.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite. Bien cordialement,

8/10 – Goed

Man Pui Effie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely view, really good spa facilities, very well maintained pool/ sun bathing area.
1 nacht verbleven in mei 2024
Reactie van Dijana Lasic op 17 mei 2024
Dear Man Pui,thank you for staying with us and for sharing your experience. We are glad to see that you liked the view, our spa facilities and pool area.We hope to have an opportunity to welcome you back.Warm regards,

10/10 – Uitstekend

Lorraine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is top notch! Amazing setting, amazing hotel and the staff are simply incredible. From check in to check out- the most wonderful people working there.
3 nachten verbleven in mei 2024
Reactie van Dijana Lasic op 12 mei 2024
Dear Lorraine,Thank you so much for your fantastic review! We're thrilled to hear that you found our hotel to be top-notch.We're delighted that you enjoyed our amazing setting and hotel facilities. It's wonderful to know that our staff made your experience even better with their incredible service from check-in to check-out.Your kind words mean a lot to us, and we can't wait to welcome you back for another amazing stay!Warm regards,

10/10 – Uitstekend

Amneet

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property and great service
4 nachten verbleven in mei 2024
Reactie van Dijana Lasic op 11 mei 2024
Dear Amneet,thank you for rating us with excellent score.We hope to have an honor to welcome you back.\Warm regards,

8/10 – Goed

Mousa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very Good
3 nachten verbleven in mei 2024
Reactie van Dijana Lasic op 11 mei 2024
Dear Mr. Mousa,thank you for staying with us and for sharing your experience.We hope to have an opportunity to welcome you back.Warm regards,

10/10 – Uitstekend

Gonzalo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice Hotel, Nice view, 20 mins walk from the old town. Great staff
2 nachten verbleven in mei 2024
Reactie van Dijana Lasic op 6 mei 2024
Dear Gonzalo,thank you for staying with us. We are glad to hear that you liked the hotel and vicinity to the old city, and that you find our staff great.We hope to see you in the future.Warm regards,

10/10 – Uitstekend

Tony

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Dijana Lasic op 26 mei 2024
Dear Tony,thank you for rating us with excellent score.We hope to have an opportunity to welcome you back.Warm regards,

10/10 – Uitstekend

Kishen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Dijana Lasic op 6 mei 2024
Dear Kishen,thank you for your excellent review.We hope to have an opportunity to welcome you back.Warm regards,

10/10 – Uitstekend

Andrew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They provided something for our every need!
3 nachten verbleven in april 2024
Reactie van Dijana Lasic op 3 mei 2024
Dear Andrew,thank you for your feedback.We appreciate it.It was pleasure having you as our guests.Warm regards,

10/10 – Uitstekend

Narayan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff as very friendly, efficient and courteous.
3 nachten verbleven in april 2024
Reactie van Saira Colakovic op 23 apr 2024
Dear Narayan,Thank you for taking the time to share your feedback! We're delighted to hear that you found our staff to be very friendly, efficient, and courteous during your stay. Providing exceptional service and ensuring our guests feel welcomed and valued is our top priority, and it's wonderful to know that we succeeded in creating a positive experience for you.We truly appreciate your kind words and hope to have the pleasure of welcoming you back soon for another enjoyable stay. If there's anything we can do to make your next visit even more memorable, please don't hesitate to reach out.Warm regards,

10/10 – Uitstekend

Jane, South San Francisco

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Access to the beach was fantastic!
1 nacht verbleven in april 2024
Reactie van Saira Colakovic op 18 apr 2024
Dear Mrs. Jane,Thank you for your positive feedback! We're delighted to hear that you enjoyed our hotel's great location and the fantastic access to the beach. Your satisfaction is our top priority, and we strive to provide a memorable experience for all our guests. We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Safe travels!Kind regards,

8/10 – Goed

MINH TRAM

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Grand hôtel, 20 minutes à pied de la vieille ville, beaucoup d’équipements sympathiques, billard, baby-foot, ping pong… pas de surclassement pour les membres gold alors qu’il y avait de la place.
4 nachten verbleven in april 2024
Reactie van Saira Colakovic op 14 apr 2024
Dear Minh Tram,Thank you for sharing your experience with us. We are pleased to hear that you found our hotel to be grand and enjoyed the various amenities such as billiards, foosball, and ping pong.We apologize for any inconvenience regarding the lack of an upgrade for Gold members. Your feedback is valuable to us, and we will certainly review our processes to ensure a more seamless experience for our valued guests.We appreciate you choosing to stay with us and hope to welcome you back for another enjoyable visit.Warm regards,

10/10 – Uitstekend

Brian

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a wonderful hotel, luxury from the moment you step through the door. A special mention for the SPA which is exceptional. Views and setting are spectacular, and the old town walls are only 20 minutes walk.
3 nachten verbleven in april 2024
Reactie van Saira Colakovic op 14 apr 2024
Dear Brian,Thank you so much for your glowing review! We are thrilled to hear that you found our hotel to be wonderful, providing luxury from the moment you arrive. It's fantastic that you enjoyed our exceptional SPA - we're delighted it left a lasting impression.The spectacular views and setting are indeed highlights of our hotel, and we're glad you appreciated them. It's great to know that the old town walls are within a convenient 20-minute walk, allowing our guests to easily explore the historic area.Thank you for choosing to stay with us, and we look forward to welcoming you back for another exceptional experience. Warm regards,

10/10 – Uitstekend

Seung Hwan

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great family holiday at Rixos. All of staffs are very friendly and helpful. I will come back again for sure.
3 nachten verbleven in april 2024
Reactie van Saira Colakovic op 14 apr 2024
Dear Seung Hwan,Thank you for sharing your experience with us! We are delighted to hear that you had a comfortable and enjoyable stay at Rixos. It's wonderful to know that you were able to enjoy the sea right in front of the hotel and that the breakfast with its various options was to your liking.We hope to have the pleasure of welcoming you back soon for another wonderful stay at Rixos. Warm regards,

10/10 – Uitstekend

Alex

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff have been very friendly and conscientious throughout our stay. Very nice rooms, clean hotel and a really nice location. The food was all cooked to a high standard and the buffet breakfast and dinners were really good. The spa facility was also brilliant. Great hotel, would definitely recommend and return.
3 nachten verbleven in april 2024
Reactie van Saira Colakovic op 14 apr 2024
Dear Alex,Thank you so much for your wonderful review! We are delighted to hear that you had a fantastic stay with us. It's great to know that our staff were friendly and conscientious, making your stay even more enjoyable.We're thrilled that you found the rooms to be very nice and the hotel to be clean, all in a lovely location. It's fantastic that you enjoyed the high standard of food, with both the buffet breakfast and dinners exceeding your expectations. We will be sure to pass along your compliments to our culinary team.We're also pleased to hear that you enjoyed the spa facilities! Your recommendation means a lot to us, and we would be honored to welcome you back for another brilliant stay.Warm regards,

10/10 – Uitstekend

Lorna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We received a warm welcome. The staff are incredible. The spa is wonderful and the food is really impressive. It is a fantastic hotel. We wouldn't hesitate to book again.
3 nachten verbleven in april 2024
Reactie van Dijana Lasic op 12 apr 2024
Dear Lorna,thank you for your review and for praising our staff, spa and food.It would be our pleasure to welcome you back.Warm regards,

10/10 – Uitstekend

william

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My wife and I heartedly recommend this hotel for an extended stay in Dubrovnik. We visited in early April therefore It was luxury within a reasonable cost. Even in April Dubrovnik was crowded yet we were able to see all the sites, take boat tour as well as visit the top of the mountain overlooking the town
3 nachten verbleven in april 2024
Reactie van Dijana Lasic op 11 apr 2024
Dear Willliam,thank you for your kind words. Nothing makes us happier then to receive guest feedback like this.It would be our pleasure to welcome you back.Warm regards,

10/10 – Uitstekend

Lindsay

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had the most amazing experience here. Staff was super friendly and helpful. The spa was clean, affordable, and divine!
2 nachten verbleven in april 2024
Reactie van Dijana Lasic op 10 apr 2024
Dear Lindsay,Your kind words mean the world to us and serve as a testament to the dedication and hard work of our team. Your feedback encourages us to continue delivering exceptional service.We hope to have an opportunity to welcome you back in the near future.Warm regards,

10/10 – Uitstekend

Vanessa

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Dijana Lasic op 1 mei 2024
Dear Vanessa,thank you for staying with us and for sharing your experience. We are glad to see that we exceeded your expectations.We hope to have an opportunity to welcome you back.Warm regards,

10/10 – Uitstekend

Ian Thomas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay at Rixos Dubrovnik was faultless. The hotel was in a perfect location and the views from our suite and from the balcony where we ate breakfast were stunning. All the staff were impeccable and we felt we could not have asked for more. A 20 minute walk to Dubrovnik centre along the coast meant we were able to experience the beauty of the walled city and then return to the hotel to fully relax. The breakfast experience was also faultless with so many options for food and a pianist accompanied our meal. We have vowed to return.
2 nachten verbleven in april 2024
Reactie van Saira Colakovic op 8 apr 2024
Dear Ian Thomas,Thank you so much for taking the time to share your faultless experience at Rixos Dubrovnik! We are thrilled to hear that your stay with us was nothing short of perfect.It brings us great joy to know that you found our hotel to be in a perfect location, with stunning views from your suite and the balcony where you enjoyed breakfast. We are also delighted that you were impressed with the impeccable service provided by all our staff. It is always our goal to exceed expectations, and your kind words truly mean a lot to us.We're glad that the 20-minute walk to Dubrovnik center along the coast allowed you to experience the beauty of the walled city, and then return to the hotel to fully relax. Our team takes great pride in creating memorable breakfast experiences, and we're thrilled that you found it faultless with so many delicious options, accompanied by live piano music.Thank you for vowing to return! We can't wait to welcome you back for another exceptional stay. If there is anything specific you would like for your next visit, please do not hesitate to let us know.Once again, thank you for choosing Rixos Dubrovnik. Your satisfaction is our greatest reward.Warm regards,

10/10 – Uitstekend

Carla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Los cuartos son cómodos, la atención es excelente, los servicios del hotel son fantásticos! El area de la piscina es completa, si quieres nadar en el mar, cuenta con acceso directo.
3 nachten verbleven in april 2024
Reactie van Dijana Lasic op 9 apr 2024
Estimada Carla,Sus palabras significan mucho para mí y para todo el equipo que trabaja arduamente para ofrecer una experiencia excepcional a nuestros huéspedes.Es un honor para nosotros saber que disfrutó de su estadía y que nuestro servicio cumplió con sus expectativas. Nos esforzamos constantemente para brindar la mejor atención posible, y saber que lo logramos es realmente gratificante.Gracias nuevamente por tomarse el tiempo para compartir su experiencia. Esperamos tener el placer de darle la bienvenida de nuevo en el futuro y seguir superando sus expectativas.Con aprecio,

10/10 – Uitstekend

Waseem

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really enjoyed our stay , this hotel was 10/10 , great service friendly staff , the staff went above and beyond to help , I have had some personal issues and chose to stay at Rixos for the facilities, wow they have made me well again, thank you rixos and staff
7 nachten verbleven in maart 2024
Reactie van Saira Colakovic op 7 apr 2024
Dear Mr. Waseem, Thank you very much for taking the time to leave such a heartwarming review! We are thrilled to hear that your stay with us at Rixos was a 10/10 experience. It brings us immense joy to know that our service and friendly staff left such a positive impression on you.We are especially delighted to hear that our facilities played a role in making you feel better during your stay. At Rixos, we strive to provide a sanctuary for our guests, and we are honored to have had the opportunity to contribute to your well-being during a challenging time.I will be sure to share your kind words with our entire team, as they will be delighted to hear that their efforts made such a difference for you. Should you ever find yourself in need of another retreat, we would be more than happy to welcome you back with open arms.Once again, thank you for choosing Rixos and for sharing your experience. Your feedback means the world to us.Warmest regards,

10/10 – Uitstekend

Matthew

6 nachten verbleven in oktober 2023
Reactie van Saira Colakovic op 2 mrt 2024
Dear Matthew, Thank you so much for highest score! We're thrilled to hear that you found everything to be perfect during your stay with us. Our team works hard to provide an exceptional experience for all our guests, and it's rewarding to know that we met your expectations. We hope to have the pleasure of welcoming you back in the future!Kind regards,

10/10 – Uitstekend

yusuf ziya

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Saira Colakovic op 28 feb 2024
Dear Yusuf Ziya,Thank you for taking time to leave this great review and thank you for being our guest. We are looking forward to welcoming you again.Kind regards,

2/10 – Ontzettend slecht

Julija

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Lage sehr schön, Personal ist sehr hilfsbereit und die Seele des Hotels jedoch ABZOCKE. Kein 5 Sterne Hotel. Zimmer dreckig und vergimmelt. Bin leider was das angeht sehr enttäuscht.
3 nachten verbleven in januari 2024
Reactie van Saira Colakovic op 6 mrt 2024
Dear Julija,Thank you for sharing your feedback with us, although we are truly sorry to hear about your disappointing experience. We strive to provide a 5-star experience, and it's disheartening to learn that we fell short of your expectations.Please accept our sincerest apologies for any cleanliness issues you encountered. This does not reflect our usual standards, and we will address this immediately with our housekeeping team.Your comments are valuable to us, and we will work diligently to make the necessary improvements.Warm regards,

10/10 – Uitstekend

Risto

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic break!
This hotel is a perfect place to relax and enjoy. We had a great terrace on our room and although it was February, someone in the hotel had a direct connection to whoever orders the weather - we were able to tan and enjoy beautiful sunshine on the terrace! Service was perfect! Staff very friendly and helpful. We will be back.
5 nachten verbleven in januari 2024
Reactie van Saira Colakovic op 26 feb 2024
Dear Risto,Thank you for your amazing review! We're thrilled to hear that our hotel provided the perfect place for relaxation and enjoyment. It sounds like you had a lovely time on your terrace, and we're glad our "weather connection" brought you beautiful sunshine even in February! Knowing that our service was perfect and our staff friendly and helpful means a lot to us. We are looking forward to welcoming you back soon.Kind regards,

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Saira Colakovic op 21 mrt 2024
Dear Anthony,Thank you for the great review! We're delighted you enjoyed your stay and we are looking forward to welcoming you back for another amazing experience. Best regards,

10/10 – Uitstekend

Suk Kwan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Saira Colakovic op 28 feb 2024
Dear Suk Kwan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Warm regards,

10/10 – Uitstekend

Milivoj

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Booked stay in Dubrovnik last minute as a weekend getaway and loved everything about the hotel. Staff was extremely pleasant, quite international and positive. Since we use Expedia for flights and hotels quite often, we got great extras. Expedia free upgrade was the one we loved the most as hotel Team had a room available in the highest category and we were given to stay there! Used to small upgrades, but this was exceptional and we will try to visit again. It was a busy weekend so there was not much space to book in case you are looking for spa and treatments, so recommended to book in advance on busy days. Indoor pool is a bit on a smaller side for this sized hotel, bit nice and all the areas clean. Nice gym, table tennis, in-house piano player during whole week during breakfasts and after the dinner in the lobby area. It gives a lot to overall image of the hotel and pleasant atmosphere. Sea view is extremely nice from all the public areas and seaside rooms. Really spacious and partially secluded balconies, but again have to say that staff makes up for a big difference between this and similar hotels we visited in the area before. Thank you! P.S. room 2101 is highly recommended if you are looking for big balcony, south-western part of the 11th floor. Amazing.
Reactie van Saira Colakovic op 4 feb 2024
Dear Milivoj, Thank you for choosing our hotel for your last-minute weekend getaway in Dubrovnik, and for taking the time to share your wonderful experience. We're thrilled to hear that you loved everything about your stay.It's delightful to know that you found our staff extremely pleasant, international, and positive. We are pleased that you enjoyed the Expedia free upgrade, and we're glad we could provide you with an exceptional experience by offering the highest category room.We appreciate your recommendation to book spa treatments in advance on busy days, and we apologize for any inconvenience caused by the limited availability during your busy weekend. Your compliments on our indoor pool, gym, table tennis, and the in-house piano player are heartwarming.We look forward to the possibility of welcoming you back and providing another memorable stay.Thank you for your kind words.

10/10 – Uitstekend

Jiwon

1 nacht verbleven in januari 2024
Reactie van Dijana Lasic op 28 jan 2024
Dear Jiwon,thank you for rating us with excellent score.We hope to welcome you back.Warm regards,

10/10 – Uitstekend

Julien

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We stayed in this hotel twice and both times was excellent, staffs were brilliant very helpful and friendly. Rooms are very clean and spacious. Food excellent plenty of choices. Spa and indoor pool were great too. Walkable to the old town and the main bus station. Will definitely stay here again if I'm in Dubrovnik. Highly recommended.
3 nachten verbleven in januari 2024
Reactie van Dijana Lasic op 17 jan 2024
Dear Julien,Thank you for taking the time to share your experience.it is always pleasure to welcome you as our guests.We hope to see you very soon.Warm regards,

10/10 – Uitstekend

Jorge

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fenomenal
Excelente hotel, funcionários gentis e hospitaleiros. Eu recomenfo
1 nacht verbleven in januari 2024
Reactie van Dijana Lasic op 17 jan 2024
Dear Jorge,thank you for your wonderful review.It would be our pleasure to welcome you back.Warm greetings from Dubrovnik,

10/10 – Uitstekend

Kemal

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good Hotel nice place in Dubrovnik relativ near to the Old Town. Good food stuff room ...
2 nachten verbleven in januari 2024
Reactie van Dijana Lasic op 28 jan 2024
Dear Kemal,it was our pleasure to have you as our guests. Thank you for praising our food, staff and room.Warm greetings from Dubrovnik,

10/10 – Uitstekend

Susana

3 nachten verbleven in oktober 2023
Reactie van Saira Colakovic op 5 jan 2024
Dear Susana,Thank you for your outstanding rating! We're thrilled to know that you had a perfect 10/10 experience during your stay. It's our pleasure to provide exceptional service, and we're delighted that you enjoyed your time with us. We hope to welcome you back for another fantastic stay in the future.Best regards,

10/10 – Uitstekend

Shawna

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
staff was great, room was WONDERFUL and our stay was as lovely as usual. thank you again to all the staff we interacted with!
1 nacht verbleven in december 2023
Reactie van Dijana Lasic op 20 dec 2023
Dear Shawna,thank you for taking the time to write a review and for praising our staff, room and overall stay.We hope to see you again.Warm regards,

10/10 – Uitstekend

Gregory

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful Rixos!
Wonderful stay at the Rixos in Dubrovnik. Beautiful setting and views. Rooms were immaculate. The staff were very professional, kind, considerate and helpful.
3 nachten verbleven in december 2023
Reactie van Dijana Lasic op 20 dec 2023
Dear Gregory,thank you for your review.We hope to have an opportunity to welcome you back.Warm regards,

10/10 – Uitstekend

Allan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Saira Colakovic op 10 dec 2023
Dear Allan, Thank you for taking time to leave us the highest score. We are pleased to know you have enjoyed your stay with us and we hope to have another opportunity to welcome you back one more time in the future.Sincerely,

10/10 – Uitstekend

CHANG

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
직원들이 친절하고 특히 수영장은 너무 좋았어요 최고에요
3 nachten verbleven in september 2023
Reactie van Mirela op 28 nov 2023
Dear Chang,Thank you for taking the time for such a nice review. Hopefully we will have opportunity to host you again in the near future.Kind regards,Mirela

10/10 – Uitstekend

Stephen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything from the warm welcome to the breathtaking views as you arrived were perfect. Definitely pay a little extra for the sea views - we swam in the sea in November and the pictures don’t do the place justice
3 nachten verbleven in november 2023
Reactie van Saira Colakovic op 30 nov 2023
Dear Mr. Stephen,Thank you for such a lovely review! We are glad to hear you enjoyed your stay with us. Thank you for choosing Rixos Premium Dubrovnik for your stay in Dubrovnik, we are looking forward to welcoming you back!Warm regards,