Een minibar, een kluis op de kamer, een bureau, een laptopwerkplek
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Beoordelingen van Hampton by Hilton Dublin City Centre

3 out of 5
Hampton by Hilton Dublin City Centre
25 Chancery Street Smithfield, Dublin, DUB

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 181 van 317 beoordelingen" "
Gastenscore: 8 - Goed. 85 van 317 beoordelingen" "
Gastenscore: 6 - Redelijk. 25 van 317 beoordelingen" "
Gastenscore: 4 - Matig. 17 van 317 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 317 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Lars

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Aleksandra op 12 mrt 2024
Dear Lars, Thank you for taking the time to leave the feedback. I am delighted to know you have enjoyed your stay with us.

10/10 – Uitstekend

Iris

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Aanrader
4 nachten verbleven in februari 2024
Reactie van Laura op 28 feb 2024
Dear Iris,Thank you so much for your lovely rate! Thank you so much for taking the time to share your positive experience at our hotel.Your satisfaction is our priority, and we can't wait to welcome you back for another fantastic experience. We're here to make your next visit even more memorable!Thanks again for choosing us, and we look forward to serving you again soon!Kindest regards,Laura GornetDuty ManagerHampton by Hilton - Dublin City Centre

10/10 – Uitstekend

Petra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall an excellent stay. Clean, friendly, nicely decorated and a wonderful breakfast. 10 minutes walking from Temple Bar and Connollystreet.
2 nachten verbleven in januari 2024
Reactie van Laura op 16 jan 2024
Dear Petra,We're absolutely delighted to read your wonderful review! Thank you so much for taking the time to share your positive experience at our hotel.Your satisfaction is our priority, and we can't wait to welcome you back for another fantastic experience. We're here to make your next visit even more memorable!Thanks again for choosing us, and we look forward to serving you again soon!Kindest regards,Laura GornetDuty ManagerHampton by Hilton - Dublin City Centre

10/10 – Uitstekend

Marie-France

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Heel het meubilair is nieuw en van heel goede kwaliteit .Ontbijt in orde alleen spijtig geen aangename bar en lokale proeverijen mogelijk zijn er zeker niet te vinden geeft een refter gevoel
3 nachten verbleven in september 2023
Reactie van Andrew op 10 okt 2023
Dear Marie-FranceThank you for taking the time to write a review following your recent stay with us. I was delighted you enjoyed your stay as a whole and hope to welcome you back in the near future. Warm regards Andrew Hyland General Manager

8/10 – Goed

Melanie

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Wish staff was more attentive and personable.
5 nachten verbleven in mei 2024

8/10 – Goed

Robert

Positief: Netheid, personeel en service en voorzieningen
My main complaint about this room was that there was no desk on which to put my laptop. I can't remember a hotel I've been to lately where there was no desk. Even though I was there for tourism rather than work, surfing the web on my laptop was most convenient for figuring out bus and tram lines, sights to see, etc. A smaller complaint was that there was only one small trash bin in the bathroom. This probably made more work for the staff since there was no place to put the trash. Other than that, the room was good. The breakfast was good and varied. The hotel is right on the Red Luas (tram) line and close to the many bus lines along the river, so getting around the city from there was easy.
5 nachten verbleven in mei 2024

10/10 – Uitstekend

Michele

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Felt Safe not in the middle Of all the downtown hustle bustle But just a quick walk and you were there.
4 nachten verbleven in mei 2024

10/10 – Uitstekend

kevan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024

6/10 – Redelijk

Beth

Reisde met partner
Positief: Netheid, voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The hotel was very clean. Our biggest issues were both with things not working and the number of complaints it took to get the issues fixed. First none of the outlets worked in our first room. They continued to chalk it up to user error even after their own housekeeping confirmed the issue. We literally had to demand a new room before they took real measures to fix it. On our return the fan/air in our room didn’t work. Again it took 4 complaints to finally get it fixed. Either we are just truly unlucky or there needs to be better maintenance and they need to take the customers seriously when they say they are having issues.

4/10 – Matig

Andreas

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Sehr gute Lage und ein super Hotel mit Frühstück. Die negative Bewertung bezieht sich darauf das wir immer noch nicht die 50€ Pfand für die Karten wieder bekommen haben und ich schon 2 E-Mails geschrieben habe ohne Antwort. Echt Schade

10/10 – Uitstekend

Annie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024

8/10 – Goed

Robert

1 nacht verbleven in april 2024

8/10 – Goed

rai thomas

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked that the hotel was very convenient to most amenities eg shopping and tourist attractions, and the nrealfast options were fantastic. What I didn't like was that I noticed several scuff marks on the walls in our room, and I have no idea if I received my deposit back, because I can't find any evidence on my bank statement.
5 nachten verbleven in april 2024

10/10 – Uitstekend

Wilhelm

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close enough to walk to restaurants and night life but not in the middle of it all.
8 nachten verbleven in mei 2024

10/10 – Uitstekend

Chad

Reisde met familie
Nice
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Gabriele

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, good position to visit the city.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Jonny

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Bed wad comfy and room was clean and new
1 nacht verbleven in april 2024

8/10 – Goed

Yevgeniya

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Das Hotel steht in einer sehr guter Lage. Das meiste war super zu Fuß erreichbar. Das Queenszimmer war schön, allerdings lassen sich die Fenster nicht öffnen und lüften funktioniert nur über die Klimaanlage. Das Frühstück empfand ich als ausreichend, was jedoch nach paar Tagen langweilig wird, da jeden Tag das gleiche angeboten wird. Alles in einem war es dennoch ein guter Aufenthalt.
4 nachten verbleven in april 2024

8/10 – Goed

Taku

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was clean. Staffs are kind. There was no housekeeping, so I asked to a staff to bring fresh towels.
2 nachten verbleven in april 2024

6/10 – Redelijk

Susan

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
2 nachten verbleven in april 2024

10/10 – Uitstekend

Rebecca Jane

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel with great amenities. Very close to Bath's main attractions.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Kelly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient location. We were able to walk to everywhere we needed. The staff were friendly and helpful and the breakfast was good. The rooms were nice and a good size.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Judy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean hotel, rooms were lovely and modern and the buffet breakfast was excellent.
5 nachten verbleven in april 2024

10/10 – Uitstekend

Salvador

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente ubicacion! Todo limpio!
3 nachten verbleven in april 2024

10/10 – Uitstekend

Suzanne

Reisde met een groep
Positief: Voorzieningen
Staff were very helpful and friendly. We arrived early as our flight was very early, and we were allowed to go into our accommodation which was appreciated massively. Breakfast was basic but good. Rooms were clean and comfortable.
2 nachten verbleven in april 2024

8/10 – Goed

Sarah, Pudsey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Laura op 13 apr 2024
Thank you so much for taking the time to share your experience at our hotel. We have taken on board your feedback and we'll address promptly.Your satisfaction is our priority, and we can't wait to welcome you back for another experience. We're here to make your next visit memorable!Thanks again for choosing us, and we look forward to serving you again soon!Kindest regards,Laura GornetDuty ManagerHampton by Hilton - Dublin City Centre

10/10 – Uitstekend

Ignacio

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is a clean, affordable and well located hotel.
7 nachten verbleven in maart 2024

4/10 – Matig

Lynn

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Several days we came back to our room late in the afternoon/early evening and it had not been cleaned yet. Very frustrating when you've been out all day and want to relax. Also, specifically asked for our room to be cleaned befire noon one day, came back and it had not been cleaned. Had to repeatedly ask for extra towels. And toilet paper. The heat/AC would power off every.30 minutes and i would have to get up every hour and turn it back on.
8 nachten verbleven in maart 2024
Reactie van Laura op 7 apr 2024
Thank you so much for taking the time to share your experience at our hotel. I was disappointed to learn you did not fully enjoy your stay and are deeply sorry for any frustration this may have caused. Rest assured, we take your concerns seriously, and we will investigate the matter to ensure this doesn't happen in the future. Your insights are valuable, and we hope to welcome you back for an improved experience. Thanks again for choosing us, and we look forward to serving you again soon! Kindest regards, Laura Gornet Duty Manager Hampton by Hilton - Dublin City Centre

10/10 – Uitstekend

Arpan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Probably the best hotel I have stayed in so far in Dublin. Got an early check-in as room was available at no extra cost (unlike others in Dublin). Room amenities were good & all in good working order. Gym was good. Good breakfast.
1 nacht verbleven in maart 2024
Reactie van Laura op 6 apr 2024
We're absolutely delighted to read your wonderful review! Thank you so much for taking the time to share your positive experience at our hotel.Your satisfaction is our priority, and we can't wait to welcome you back for another fantastic experience. We're here to make your next visit even more memorable!Thanks again for choosing us, and we look forward to serving you again soon!Kindest regards,Laura GornetDuty ManagerHampton by Hilton - Dublin City Centre

10/10 – Uitstekend

Gerald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Laura op 6 apr 2024
Dear Gerald,We're absolutely delighted to see your wonderful rate! Thank you so much for taking the time to share your positive experience at our hotel.Your satisfaction is our priority, and we can't wait to welcome you back for another fantastic experience. We're here to make your next visit even more memorable!Thanks again for choosing us, and we look forward to serving you again soon!Kindest regards,Laura GornetDuty ManagerHampton by Hilton - Dublin City Centre

8/10 – Goed

Mandy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ok
2 nachten verbleven in maart 2024
Reactie van Aleksandra op 18 mrt 2024
Dear Mandy, Thank you for taking the time to leave your feedback. I am delighted to hear you have enjoyed your stay with us. We hope to see you again in the future!Warm Regards

8/10 – Goed

Bruce

Reisde met een groep, Reisde met partner
Staff were friendly and got us checked in after a bit of confusion because of our late arrival, but got us settled very nicely.
1 nacht verbleven in maart 2024
Reactie van Aleksandra op 12 mrt 2024
Dear Bruce, Thank you very much for taking the time to write the feedback. I apologize for the confusion and I am delighted to hear everything else went well with your stay. I hope to welcome you to the hotel soon.

2/10 – Ontzettend slecht

Steve

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The room was clean and tidy however the breakfast was the worst ever, apparently an electrical fault so there was no hot food however they still put it out for people, cold bacon cold hash browns cold beans ect and no eggs at all. There was no hot water for tea no toast machines and the cold drinks machine was out of order. Staff just shrugged their shoulders. What a disappointment to a nice break away in Dublin I wil now have to go out and pay for a breakfast that I have already paid for.
1 nacht verbleven in maart 2024
Reactie van Aleksandra op 12 mrt 2024
Dear Steve, Thank you for your feedback. I am really sorry to hear you did not have a good experience. We had an issue with the electricity in the morning, which at the end, has been fixed. I would like to reassure you the food was hot when it was put out in the buffet and simply went cold, and then was replaced with the fresh hot food. I do understand your frustration and I hope this one off incident, will not discourage you from coming back to us.

8/10 – Goed

Philip

2 nachten verbleven in maart 2024
Reactie van Laura op 6 apr 2024
Dear Philip,We're absolutely delighted to see your wonderful rate! Thank you so much for taking the time to share your positive experience at our hotel.Your satisfaction is our priority, and we can't wait to welcome you back for another fantastic experience. We're here to make your next visit even more memorable!Thanks again for choosing us, and we look forward to serving you again soon!Kindest regards,Laura GornetDuty ManagerHampton by Hilton - Dublin City Centre

8/10 – Goed

Eamonn

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location. Modern relaxed vibe.
1 nacht verbleven in februari 2024
Reactie van Laura op 28 feb 2024
Dear Eamonn,We're absolutely delighted to read your wonderful review! Thank you so much for taking the time to share your positive experience at our hotel.Your satisfaction is our priority, and we can't wait to welcome you back for another fantastic experience. We're here to make your next visit even more memorable!Thanks again for choosing us, and we look forward to serving you again soon!Kindest regards,Laura GornetDuty ManagerHampton by Hilton - Dublin City Centre

10/10 – Uitstekend

Andrew

3 nachten verbleven in februari 2024
Reactie van Laura op 28 feb 2024
Dear Andrew,Thank you so much for your lovely rate!Thank you so much for taking the time to share your positive experience at our hotel.Your satisfaction is our priority, and we can't wait to welcome you back for another fantastic experience. We're here to make your next visit even more memorable!Thanks again for choosing us, and we look forward to serving you again soon!Kindest regards,Laura GornetDuty ManagerHampton by Hilton - Dublin City Centre

10/10 – Uitstekend

Edward

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Yes
4 nachten verbleven in februari 2024
Reactie van Laura op 28 feb 2024
Dear Edward,Thank you so much for your lovely rate!Thank you so much for taking the time to share your positive experience at our hotel.Your satisfaction is our priority, and we can't wait to welcome you back for another fantastic experience. We're here to make your next visit even more memorable!Thanks again for choosing us, and we look forward to serving you again soon!Kindest regards,Laura GornetDuty ManagerHampton by Hilton - Dublin City Centre

10/10 – Uitstekend

Anders

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2024
Reactie van Laura op 28 feb 2024
Dear Anders,Thank you so much for your lovely rate!Thank you so much for taking the time to share your positive experience at our hotel.Your satisfaction is our priority, and we can't wait to welcome you back for another fantastic experience. We're here to make your next visit even more memorable!Thanks again for choosing us, and we look forward to serving you again soon!Kindest regards,Laura GornetDuty ManagerHampton by Hilton - Dublin City Centre

8/10 – Goed

Donna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing hotel , everything you could possibly want for a short stay. Rooms really comfortable bed good pillows not hard enough though. Would have loved a room at the front of the hotel we had a view of a car park and homeless people in tents which seems to be a common sighting in Dublin these days. Breakfast was lovely, plenty of choice but very very chaotic regardless of what time you go down. All in all a fantastic stay we will definitely be booking here again. All the stay so lovely and helpful.
3 nachten verbleven in februari 2024
Reactie van Laura op 28 feb 2024
Dear Donna,We're absolutely delighted to read your wonderful review! Thank you so much for taking the time to share your positive experience at our hotel.Your satisfaction is our priority, and we can't wait to welcome you back for another fantastic experience. We're here to make your next visit even more memorable!Thanks again for choosing us, and we look forward to serving you again soon!Kindest regards,Laura GornetDuty ManagerHampton by Hilton - Dublin City Centre

6/10 – Redelijk

Sharon

Negatief: Comfort kamer
Mediocre
I booked this for three nights for anniversary. Was meant to have a queen room which I had paid upgrade for and got a double. No conditioner, toilet rolls not replenished. Both I had asked for at reception. Bes uncomfortable. Saving grace was breakfast. Did not even get a thank you for staying with us at reception just an ok when checking out today
3 nachten verbleven in februari 2024
Reactie van Laura op 2 mrt 2024
Dear Sharon,Thank you so much for taking the time to share your experience at our hotel. I was disappointed to learn you did not fully enjoy your stay and are deeply sorry for any frustration this may have caused. Rest assured, we take your concerns seriously, and we will investigate the matter to ensure this doesn't happen in the future. Your insights are valuable, and we hope to welcome you back for an improved experience. Thanks again for choosing us, and we look forward to serving you again soon! Kindest regards, Laura Gornet Duty Manager Hampton by Hilton - Dublin City Centre

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Laura op 28 feb 2024
Dear Guest,Thank you so much for your lovely rate! Thank you so much for taking the time to share your positive experience at our hotel.Your satisfaction is our priority, and we can't wait to welcome you back for another fantastic experience. We're here to make your next visit even more memorable!Thanks again for choosing us, and we look forward to serving you again soon!Kindest regards,Laura GornetDuty ManagerHampton by Hilton - Dublin City Centre

10/10 – Uitstekend

Aidan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Laura op 28 feb 2024
Dear Aidan,Thank you so much for your lovely rate!Thank you so much for taking the time to share your positive experience at our hotel.Your satisfaction is our priority, and we can't wait to welcome you back for another fantastic experience. We're here to make your next visit even more memorable!Thanks again for choosing us, and we look forward to serving you again soon!Kindest regards,Laura GornetDuty ManagerHampton by Hilton - Dublin City Centre

10/10 – Uitstekend

Matthew

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great place to stay, visitors can walk anywhere in Dublin in less than 30 minutes.
2 nachten verbleven in februari 2024
Reactie van Laura op 28 feb 2024
Dear Matthew,We're absolutely delighted to read your wonderful review! Thank you so much for taking the time to share your positive experience at our hotel.Your satisfaction is our priority, and we can't wait to welcome you back for another fantastic experience. We're here to make your next visit even more memorable!Thanks again for choosing us, and we look forward to serving you again soon!Kindest regards,Laura GornetDuty ManagerHampton by Hilton - Dublin City Centre

10/10 – Uitstekend

fiona

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Laura op 10 feb 2024
Dear Fiona,Thank you for your amazing rate!Thank you so much for taking the time to share your positive experience at our hotel.Your satisfaction is our priority, and we can't wait to welcome you back for another fantastic experience. We're here to make your next visit even more memorable!Thanks again for choosing us, and we look forward to serving you again soon!Kindest regards,Laura GornetDuty ManagerHampton by Hilton - Dublin City Centre

10/10 – Uitstekend

Audrey

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel stay
Great hotel, location staff and cleanliness Breakfast was fab plenty to choose from. Highly recommend, value for money
1 nacht verbleven in februari 2024
Reactie van Laura op 10 feb 2024
Dear Audrey,Thank you for your amazing rate!Thank you so much for taking the time to share your positive experience at our hotel.Your satisfaction is our priority, and we can't wait to welcome you back for another fantastic experience. We're here to make your next visit even more memorable!Thanks again for choosing us, and we look forward to serving you again soon!Kindest regards,Laura GornetDuty ManagerHampton by Hilton - Dublin City Centre

10/10 – Uitstekend

Kate

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was an excellent hotel, located a short walk away from the centre area. Staff were lovely and the rooms were very spacious and comfortable. The breakfast options were excellent. Would recommend and stay again.
2 nachten verbleven in februari 2024
Reactie van Aleksandra op 12 mrt 2024
Dear Kate, Thank you for your feedback. I am delighted to hear you had a great stay. We look forward to seeing you again in the future.

10/10 – Uitstekend

Kim

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Laura op 10 feb 2024
Dear Kim,Thank you for your amazing rate!Thank you so much for taking the time to share your positive experience at our hotel.Your satisfaction is our priority, and we can't wait to welcome you back for another fantastic experience. We're here to make your next visit even more memorable!Thanks again for choosing us, and we look forward to serving you again soon!Kindest regards,Laura GornetDuty ManagerHampton by Hilton - Dublin City Centre

10/10 – Uitstekend

awa

2 nachten verbleven in februari 2024
Reactie van Laura op 10 feb 2024
Dear Awa,Thank you for your amazing rate!Thank you so much for taking the time to share your positive experience at our hotel.Your satisfaction is our priority, and we can't wait to welcome you back for another fantastic experience. We're here to make your next visit even more memorable!Thanks again for choosing us, and we look forward to serving you again soon!Kindest regards,Laura GornetDuty ManagerHampton by Hilton - Dublin City Centre

10/10 – Uitstekend

Laura

1 nacht verbleven in januari 2024
Reactie van Laura op 10 feb 2024
Dear Laura,Thank you for your amazing rate!Thank you so much for taking the time to share your positive experience at our hotel.Your satisfaction is our priority, and we can't wait to welcome you back for another fantastic experience. We're here to make your next visit even more memorable!Thanks again for choosing us, and we look forward to serving you again soon!Kindest regards,Laura GornetDuty ManagerHampton by Hilton - Dublin City Centre

6/10 – Redelijk

Vinicius A

Positief: Netheid, personeel en service
Ar condicionado do quarto não estava esquentando.
2 nachten verbleven in februari 2024
Reactie van Laura op 5 feb 2024
Dear Vinicius,Thank you so much for taking the time to share your experience at our hotel. I was disappointed to learn you did not fully enjoy your stay and are deeply sorry for any frustration this may have caused. Rest assured, we take your concerns seriously, and we will investigate the matter to ensure this doesn't happen in the future. Your insights are valuable, and we hope to welcome you back for an improved experience. Thanks again for choosing us, and we look forward to serving you again soon! Kindest regards, Laura Gornet Duty Manager Hampton by Hilton - Dublin City Centre