Kajakken

Beoordelingen van Riu Dubai Beach Resort - All Inclusive

4 out of 5

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 565 van 892 beoordelingen" "
Gastenscore: 8 - Goed. 215 van 892 beoordelingen" "
Gastenscore: 6 - Redelijk. 63 van 892 beoordelingen" "
Gastenscore: 4 - Matig. 24 van 892 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 25 van 892 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Firoz Mohamed Aziz

Positief: Netheid, personeel en service
8 nachten verbleven in mei 2024

10/10 – Uitstekend

Joseph, Malden

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in oktober 2023

10/10 – Uitstekend

Britt

Positief: Personeel en service, staat van de accommodatie en faciliteiten
7 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Yassine

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Fatima

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in mei 2023

10/10 – Uitstekend

Bitar

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Super vakantie gehad in Dubai!
9 nachten verbleven in mei 2023

10/10 – Uitstekend

Dirk Jan, voorburg

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prachtig nieuw hotel met buitengewoon vriendelijke medewerkers
7 nachten verbleven in februari 2023

10/10 – Uitstekend

Magda

7 nachten verbleven in december 2022

10/10 – Uitstekend

Wilhelmina Maria Apolonia, ELST GLD

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Riu Dubai is een prachtig hotel. All inclusive, is prima verzorgd. Mooie zwembaden en ligging aan privestrand. Personeel is super vriendelijk en behulpzaam. Alles is hier tot in de puntjes verzorgd. Er zijn geen winkels of restaurants in de nabije omgeving, als je het een minpunt vindt. Wij namen een taxi, je staat met 10 minuten in de bruisende stad, voor nog geen €10,00.
10 nachten verbleven in oktober 2022

10/10 – Uitstekend

Daan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Echt een top vakantie gehad hier!
5 nachten verbleven in april 2022

8/10 – Goed

Houria

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Mooi hotel, spiksplinternieuw, erg schoon. Zeer vriendelijke en kundige schoonmakers, bediening en zwembadstaff. Heerlijk eten. De eerste 5 dagen van onze vakantie was er een defect bij het kinderzwembad, erg jammer dat mijn kinderen er nauwelijks gebruik van hebben kunnen maken. Het hotel ligt ver van de vele bezienswaardigheden, maar hier waren wij op voorbereid. Zandstrand vol met schelpjes, wel erg mooi en heel dichtbij. Als je een dokter nodig hebt, niet verwachten dat die er binnen no time/ is of uberhaupt komt. Dit kan uren doen. na 3 keer vragen vertelde de receptie ons na 5 uur nog steeds dat de dokter onderweg is. De 4e keer kregen wij te horen dat er een miscommunicatie is en dat de dokter er nu echt aan komt. Dokter is nooit gekomen. ook helemaal geen terugkoppeling van de receptie gehad, dat vonden wij niet netjes. Wij zijn uiteindelijk zelf gaan zoeken naar een dokter voor mijn baby van 1 jaar. Matig aanbod aan kinderannimatie.
9 nachten verbleven in januari 2022

10/10 – Uitstekend

Edward Maria

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Het is een nieuw complex, netjes en schoon. Service was perfect
6 nachten verbleven in oktober 2021

8/10 – Goed

Melvin

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Was goed maar had iets meer verwacht ook kamers klein voor 4 personen
8 nachten verbleven in oktober 2021

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
We stayed here for 12 days in July 2021: So I will start with the positive points: - nice and friendly staff Negative points: - there are 3 pools and 2 of them are very warm: what’s the point of having a pool if you cannot cool down in it? - the animation is very boring or non existent: on the weekend, I think it was Saturday, there is no show or animation… - the food: the fruit is every day the same: piece of watermelon, ananas and a lemon or orange and a melon - terrible quality, there isn’t much choice… breakfast is poor as well, no fresh juices - “spa”: only a jacuzzi and sauna for men and women separated- there were some children in it making noise - nobody did anything about it… In general: It’s a hotel for locals: if you are a tourist from Europe or somewhere else choose a different hotel, because it’s a new island and that’s the only hotel on it. There’s nothing to do on this “palm”. I was in 3 different Riu’s: Mexico, Punta Cana and Jamaica and Riu Dubai was the worst of them all.
12 nachten verbleven in juli 2021
Reactie van Online Reputation Manager op 9 aug 2021
Dear guest, Thank you for sharing your experience with us and for choosing RIU once again! Even though it is very nice to read your words about our friendly staff, we regret that we could not fully meet your expectations in this occasion. We will certainly follow up on your feedback since we understand that there is always room for improvement and we would love to welcome you back again! Kind regards, Hotel Riu Dubai Online Reputation Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Top hotel 👍👍😂
7 nachten verbleven in juni 2021

10/10 – Uitstekend

Jessica

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Childfriendly hotel
Very nice hotel for kids lots of activities.
4 nachten verbleven in juni 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooi nieuw hotel en heerlijk eten. Wel erg ver weg van het centrum van Dubai. Er moet altijd een taci worden genomen. Er is geen openbaar vervoer im de buurt
7 nachten verbleven in juni 2021

10/10 – Uitstekend

Jarmila, Wald

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Essen sehr lecker, Strand sehr zu empfehlen. Flugzeuge haben uns nicht gestört. Fanden den Urlaub super , kommen wieder.
8 nachten verbleven in mei 2024

10/10 – Uitstekend

WILFRANTZ

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Staff are so nice
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Elidia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy buena atención , todo súper limpio , la Comida para todos los gustos , muy buenas actividades en las noches
5 nachten verbleven in mei 2024
Reactie van Online Reputation Manager op 22 mei 2024
Apreciada Elidia,Nos ha sido muy grato leer sus amables observaciones y saber, que ha valorado de forma tan positiva distintos aspectos del hotel que han contribuido a que su experiencia, haya sido realmente muy buena.Deseamos, que pronto, vuelva a visitarnos y poder ofrecerle una nueva e inolvidable experiencia entre nosotros.¡Le esperamos!Cordialmente, Hotel Riu DubaiOnline Reputation Manager

10/10 – Uitstekend

Olga

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great resort. We stayed at Riu Dubai second time and as usual it was a great experience. Thank you Riu Dubai. It’s a beautiful and convenient resort with great amenities and amazing staff. We will be coming back!!!
Reactie van Hotel Riu Dubai op 27 mei 2024
Dear Olga,We are so grateful to read that you gave us the opportunity to prove that all the positive reviews that we have, are based on the reality of our hotel and the result of the work of our lovely staff.Wishing to host you again very soon!Loving Regards, Olga,Hotel Riu DubaiOnline Reputation Manager

8/10 – Goed

Jessica

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really enjoyed the property. The food was ok...the entertainment was lame.
5 nachten verbleven in mei 2024
Reactie van Online Reputation Manager op 20 mei 2024
Dear Jessica,We greatly appreciate your positive feedback. Receiving you in our facilities has been a real privilege. It fills us with joy to know that your experience with us was so rewarding. We sincerely hope to have the opportunity to host you again on numerous occasions.Yours faithfully,Hotel Riu DubaiOnline Reputation Manager

8/10 – Goed

Shumirai

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's far away from the hustle and bustle of central Dubai, so more relaxing. There seems to be alot of construction going on in that area, which can be a bit of an eyesore. The area is basically being developed so very few buildings in the area. No opportunities to walk around shopping or explore different meal / restaurant options outside the hotel because there are none. Staff are extremely friendly and helpful. I was very surprised at how happy each staff member seemed when you interacted with them.
3 nachten verbleven in mei 2024
Reactie van Hotel Riu Dubai op 17 mei 2024
Dear Shumirai,Thank you for your ratings.We regret to read that despite our best efforts, some aspects did not live to your expectations.We always hope our guests have a memorable experience.Please accept our apologies.Your feedback will be taken into consideration.Best Regards,Hotel Riu DubaiOnline Reputation Manager

10/10 – Uitstekend

Daphanie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very attentive anf friendly. The food variations were amazing. The atmosphere was beautiful.
5 nachten verbleven in mei 2024
Reactie van Hotel Riu Dubai op 16 mei 2024
Dear Daphanie,Thank you very much for leaving your valuable feedback.Your positive ratings are very welcome, since our staff do their best to make our guests’ stay as pleasant as possible.We look forward to your next visit, Daphanie.Kindest Regards!Hotel Riu DubaiOnline Reputation Manager

10/10 – Uitstekend

LaVonde

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024

10/10 – Uitstekend

Rene

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
10 nachten verbleven in april 2024

10/10 – Uitstekend

Gulnara

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a great resort. I liked the location, it's just 25 minutes to town with a taxi or Uber. The rooms are clean and comfortable. They had good food selections in the restaurants. The resort and amenities are fine. I liked the beach too. The thing they need to improve is entertainment. Not much to do in the evenings and even during the day. The gym had an outdated and broken equipment.
5 nachten verbleven in maart 2024
Reactie van Online Reputation Manager op 8 mei 2024
Dear Gulnara,Thank you very much for taking the time to rate us, as it is of utmost importance for us to detect if everything is going well thanks to our wonderful guests, and we see that in your case this was the case and you enjoyed a pleasant and enjoyable time in our company.We would love to have you visit us again soon and provide you with a better experience.Yours faithfully,Hotel Riu DubaiOnline Reputation Manager

10/10 – Uitstekend

Andrew

Reisde met partner
Excellent stay Rooms beautiful staff very attentive and food delicious. My only gripe is there is no adults area zones in the restaurant and maybe 1 pool could be adults only. Would recommended to anyone great stay
21 nachten verbleven in april 2024
Reactie van Hotel Riu Dubai op 9 mei 2024
Dear Andrew,We wish to thank you on behalf of all our staff team for your fantastic review and for being a lovely guest.Our best reward is learning you enjoyed your holiday.We cannot wait to see you again soon.And we wish you, all the best, Andrew.Loving Regards,Hotel Riu DubaiOnline Reputation Manager

10/10 – Uitstekend

cindy, ASHFORD

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful place to relax spotless cleaning staff really nice people and friendly. Had a wonderful time Will be going back
11 nachten verbleven in april 2024
Reactie van Online Reputation Manager op 8 mei 2024
Dear cindy,we appreciate you taking the time to share your great review here! We look forward to hosting you again in the near future. We wish you all the best, Hotel Riu DubaiOnline Reputation Manager

10/10 – Uitstekend

AVERY

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place and stay just too many children. Also the bar opens at 1030 and closes at 0230 and no drinks allows in your room or outside the bar areas. But other than that great stay
6 nachten verbleven in april 2024
Reactie van Online Reputation Manager op 6 mei 2024
Dear AVERY,Thank you very much for your kind words and your positive evaluation. We are very happy to have received her visit, and, above all, we are pleased to know that she left with those pleasant feelings.We hope to welcome you back among us soon and thus be able to offer you a very pleasant experience.Yours faithfully,Hotel Riu DubaiOnline Reputation Manager

8/10 – Goed

LaKesha

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I enjoyed my stay at the RIU back in 2022, that is why I came back to stay with my family in 2024. Staff members are really only downside is that we had gotten such our last 2 days there. It was something we had eaten. Other than that, things were great!!
7 nachten verbleven in april 2024
Reactie van Hotel Riu Dubai Online Reputation Manager op 6 mei 2024
Dear LaKesha,It is very gratifying to read your wonderful review. The best reward is to learn that overall you had a nice holiday, please accept our apologies for any discomfort.Thank you very much for choosing us.Wishing you a very happy day.Kindest wishes,Hotel Riu DubaiOnline Reputation Manager

10/10 – Uitstekend

Tula

8 nachten verbleven in april 2024

10/10 – Uitstekend

jaynattie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
People
Reactie van Online Reputation Manager op 3 mei 2024
Dear jaynattie,Thank you for your review and for spending time with us.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu DubaiOnline Reputation Manager

10/10 – Uitstekend

Dustej Singh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful Stay
7 nachten verbleven in april 2024
Reactie van Online Reputation Manager op 2 mei 2024
Dear Dustej Singh,Thank you very much for your review.We are very happy that you had a great holiday with us!We look forward to welcoming you again soon, in one of our facilities.With our best wishes, we remain at your entire disposal.Yours faithfully,Hotel Riu DubaiOnline Reputation Manager

10/10 – Uitstekend

Hermattie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

ramlall

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We love it the staffed,food and cleanest i will recommend any to stayed in the riu dubai. Excellent service. We stayed there for 10 days with my of 20 persons is was awesome.
10 nachten verbleven in april 2024
Reactie van Online Reputation Manager op 30 apr 2024
Dear ramlall,we appreciate you taking the time to share your great review here!We are happy to know that you were so pleased with our service. We look forward to hosting you again in the near future. We wish you all the best,Hotel Riu DubaiOnline Reputation Manager

6/10 – Redelijk

Jessica Tamara, Cambridge

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The meals and dining option was a disappointment. Breakfast was the same everyday I was tired of eggs by the 3rd day. They often only change one ingredient in the meal options daily. Example, chocolate chip pancakes change to raisin or the chick peas in the Indian vegetarian option change to green peas. Don’t bother to bring anything classy to wear to the “restaurants.” ALL meals are buffet style including the specialty restaurants you must use the RIU app to make reservation for. I also noticed three people sticking their hands directly into the buffet tray and popping the food directly in their mouth. I notified staff and they didn’t even remove the tray. For late night they only have burgers, hotdogs and mini chocolate muffins. One morning I went to the continental breakfast only to see the leftovers from the late night food options. I notified front desk about this. After the 2nd night we stop having dinner there and just go out to eat a late lunch and have dinner before we get back. The staff was pleasant, rooms kept clean and the beach has ample lounge chairs and umbrella. Was difficult to use the pool as their were filled with kids. Overall I wouldn’t go back.
6 nachten verbleven in april 2024
Reactie van Online Reputation Manager op 30 apr 2024
Dear Jessica Tamara,Thank you for providing your honest feedback.It is unfortunate to hear you weren't completely satisfied with your recent experience, as our policy is to make every attempt to please our guests.You may rest assured that we will share all your impressions with our management team for a proper follow up as guest service is our absolute main priority and we sincerely hope that we will have the opportunity to welcome you back again for a more satisfying experience.With our best wishes we remain,Hotel Riu DubaiOnline Reputation Manager

6/10 – Redelijk

Manuel Angel

6 nachten verbleven in april 2024

10/10 – Uitstekend

Richard

5 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Jessica, Santa Rosa Beach

6 nachten verbleven in april 2024

8/10 – Goed

Maria S, Sharon Hill

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We have stayed at several Riu resorts over the past several years so we already know what to expect. I was shocked that we were unable to take food and drinks out of bar area. We flew for 16hours and arrived at 11p so the restaurants were closed, we stopped at the 24 reception bar to grab a sandwich and a drink to take to our room, we were stopped at the door and informed that we had to finish in the bar. There were no seats available because the area is small and everyone was pretty much hanging out because the entertainment was done for the evening. So we had to stand up to eat our burger and drink our beverages. Normally there is a alcohol dispenser located in the rooms at every Riu we have ever stayed at but not this one the mini bar was juice boxes, sodas and water that's refilled every other day. So after a day of excursions and touring Dubai, you really can not unwind in the bar because it's too small and crowded, and you can not unwind in your room because there's no dispensers in the room. No face/wash cloths in the rooms had to request. We stayed at another Riu last year and was informed that they were no longer going to offer them only hand towels and body towels. Overall we enjoyed our stay, but not happy with the new beverage rule. This makes your resort fall on the same lines as a regular/ mediocre resort.
5 nachten verbleven in april 2024
Reactie van Online Reputation Manager op 2 mei 2024
Dear Maria S,Thank you for taking the time to write a review of our hotel. It's saddening to hear you weren't completely satisfied with your recent experience, as our goal has always been to exceed our guest's expectations as we deliver quality service to make your stay memorable. Rest assured that we will share all your impressions with our management team for a proper follow up as we hope you allow us the chance to host you again soon for a more positive experience.We wish you all the best,Hotel Riu DubaiOnline Reputation Manager

10/10 – Uitstekend

MD Rakib

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Like everything specially dining. Need to be upgrade entertainment performance. Need more joyful and interesting and professional.
7 nachten verbleven in februari 2024
Reactie van Online Reputation Manager op 30 apr 2024
Dear MD Rakib, We cannot be more grateful for taking the time to write such a positive review of your recent stay with us at the Hotel Riu Dubai.It is great for us to realize that you enjoyed your stay with us. Certainly, word of mouth is very important to us.At the same time, we are so sorry to read there were also elements of your stay that did not meet your expectations. We greatly appreciate all visitor feedback as it helps us to make necessary improvements, and become even better.We look forward to welcoming you back on your next visit to our beautiful place.Kind regardsHotel Riu DubaiOnline Reputation Manager

10/10 – Uitstekend

Dominik

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
13 nachten verbleven in april 2024

8/10 – Goed

Domingo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The properties but is nice very clean very good self
7 nachten verbleven in april 2024
Reactie van Online Reputation Manager op 30 apr 2024
Dear Domingo,Thank you for your great review. We are really glad to learn that you enjoyed your experience during your stay at our Hotel Riu Dubai! We would be delighted to welcome you back in a near occasion.Have a lovely day, Hotel Riu DubaiOnline Reputation Manager

6/10 – Redelijk

Shelly-ann Anisa

6 nachten verbleven in april 2024

10/10 – Uitstekend

HENRY ARTURO AQUINO

5 nachten verbleven in april 2024

10/10 – Uitstekend

Sarah

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel by the beach, staff friendly and helpful.
4 nachten verbleven in april 2024
Reactie van Online Reputation Manager op 25 apr 2024
Dear Sarah,Thank you very much for your words and your positive evaluation.We are very happy to know that you left with such pleasant feelings and we hope to welcome you again soon.Best regards,Hotel Riu DubaiOnline Reputation Manager

10/10 – Uitstekend

RAJESH

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Over all service was excellent staff was very friendly. Buffet coffee was not great need to work on it. Coffee at bar was excellent. Room towels was 2 star Level for a 4 star hotel resort. Towels were torn with holes very same every time they were changed same. Food choices and taste were excellent. Overall great resort. Close to old souk airport mall marina.
6 nachten verbleven in april 2024
Reactie van Hotel Riu Dubai Online Reputation Manager op 23 apr 2024
Dear Rajesh,Thank you for staying with us.We appreciate your feedback, as it helps us understand which aspects we can focus on and improve. As service is our absolute key value, we are sorry to read that we did not get everything right.We will be following this up further, as it is our hope you will consider a future visit, in order to experience the level of hospitality that is typical of our hotels.Kindest Regards,Hotel Riu DubaiOnline Reputation Manager

10/10 – Uitstekend

Mario Alfredo Nassar

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great service and nice food
6 nachten verbleven in april 2024
Reactie van Hotel Riu Dubai Online Reputation Manager op 23 apr 2024
Dear Mario Alfredo Nassar,It is so nice to learn you enjoyed your stay.Thank you very much for making every effort worthwhile.Our lovely staff will be very pleased.Your evaluation makes us want to continue working to offer the best service.We wish you a lovely day, Mario Alfredo!Warmest Regards,Hotel Riu DubaiOnline Reputation Manager

8/10 – Goed

Maria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
As family resort way too loud, uncontrolled screaming children’s till dip midnight stuck in show room , not following advice of show operator to don’t have children’s on stage, parents sitting on the phones and couldn’t care less. In restaurant same scenario , constant noise. Of course 6:30 am umbrellas on the beach already taken . Etc etc
7 nachten verbleven in april 2024