Beste Siegfried,Bedankt voor uw recensie.Het spijt ons te horen dat uw ervaring niet aan uw verwachtingen heeft voldaan. We streven ernaar om al onze gasten de beste service en faciliteiten te bieden, en we betreuren het dat u het eten en de staat van het hotel als onbevredigend ervoer. Uw feedback is waardevol en wij nemen deze serieus om onze dienstverlening te blijven verbeteren. We zijn trots op onze recent gerenoveerde fitnessruimte met nieuwe apparatuur en onze gezondheids- en veiligheidsprotocollen die voldoen aan internationale standaarden, en vinden het jammer dat deze aspecten niet aan uw verwachtingen voldeden.We verwelkomen u met plezier opnieuw!Hartelijke groeten,Guest Experience Team

Cher Florian,Nous apprécions énormément le temps que vous avez consacré à partager votre récente expérience au sein de notre Occidental Sharjah Grand et vous remercions pour votre aimable recommandation.Nous sommes ravis d'entendre que notre emplacement privilégié près de la mer, ainsi que nos installations, ont répondu à vos attentes. Merci de souligner le professionnalisme et l'attention de notre équipe qui s'efforce de répondre aux besoins de nos hôtes pour leur assurer un séjour confortable.Votre appréciation des divers services tels que nos restaurants, la piscine et la plage privée, ainsi que notre salle de sport équipée des dernières machines, est extrêmement gratifiante pour nous tous.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Cordialement,Guest Experience Team

Chère Radia,Merci de votre préférence envers notre hôtel Occidental Sharjah Grand pour cette occasion et pour votre très aimable recommandation auprès de la communauté de voyageurs.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Nous serions ravis de vous recevoir une nouvelle fois très prochainement. Bien à vous,Guest Experience Team

Thank you for your feedback. We are, nevertheless, pleased that you had an enjoyable stay with us. We look forward to welcoming you back on a future occasion. All your comments will be passed on to management. Best regards, Guest Experience Team

We sincerely appreciate the time you spent to share your comments following your visit to Occidental Sharjah Grand hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. We apologize that the service was not provided as requested. We sincerely hope that this did not cause you too much trouble.We are very sorry that this moment has upset you so much and the overall opinion of the hotel is negative.Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance.Kind Regards,Guest Experience Team

Dear Nahid,We appreciate that you took the time to share your experience with us.We're sorry to hear that you found transportation to Dubai downtown challenging. We acknowledge that while our location provides a serene beachside experience, it may not be as convenient for those wishing to travel frequently to Dubai's center. For future visits, we do offer a shuttle service that may alleviate this inconvenience. We also take note of your feedback regarding our staff's hospitality and will strive to ensure that all guests are met with the utmost kindness and professionalism.It is delightful to know that you appreciated the beauty of our attached beach. Our prime location by the sea is indeed one of the aspects our guests find most enchanting.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Guest Experience Team

Dear Mia,We appreciate that you took the time to share your experience with us.We sincerely regret any discomfort that you and your family felt during your stay concerning our dining policy. We strive to maintain a high standard of service and our food handling policies are part of our commitment to health and safety for all guests. We apologize if these measures made you feel uneasy and we will review our approach to ensure our guests' comfort while upholding these standards.We are delighted to hear that you found our property to be clean and our team courteous and helpful. Your kind words about the efforts of our staff are greatly appreciated and reflect the dedication we have to providing a welcoming and professional environment.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Guest Experience Team

Dear Mohammed,Thank you very much for your kind feedback.It is regrettable to hear about the inconvenience you faced with your luggage; such situations are indeed stressful. We are, however, pleased to know our team could assist you with essential toiletries during this time.Your appreciation for the room cleanliness and the service provided by our team is truly valued. We're also glad that our amenities met your expectations, contributing to a comfortable stay.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Team

Dear Selma,Thank you for your positive feedback.We are pleased that you had an enjoyable stay with us.Thank you for your compliments about our team; we strive to provide our guests with caring and personalized service and place great value on our personnel being guest-orientated and welcoming at all times.We look forward to welcoming you back on a future occasion.Best regards,Guest Experience Team

Dear Guest, Thank you very much for your kind feedback.We're thrilled to hear that you had a great experience and appreciated the beautiful location of our hotel as well as the attentive service provided by our team. Your kind words regarding the cleanliness of our rooms, the condition of our hotel, our room amenities, and the service we provide are truly appreciated. It’s wonderful to know that these aspects of your stay contributed to your 100% satisfaction.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Team

Dear Carol,Thank you for your positive feedback.We are thrilled to hear that you appreciated the cleanliness of our establishment and the quality of our food. It's wonderful to know that our customer service met your expectations and received a perfect score from you.Your positive feedback on the room cleanliness and overall condition of our hotel is greatly appreciated, and it was our pleasure to ensure that your stay was a memorable one.We look forward to welcoming you back on a future occasion.Best regards,Guest Experience Team

Cher hôte,Merci pour votre excellente appréciation sur votre séjour auprès de notre Occidental Sharjah Grand. La satisfaction de nos hôtes est notre objectif principal et rien n'est plus gratifiant que de lire que nous avons su être à la hauteur.Nous sommes ravis d'apprendre que les activités proposées ont été à la hauteur de vos attentes et que vous avez trouvé notre personnel accueillant. Il est également gratifiant de savoir que notre service de navette a facilité vos déplacements et contribué à rendre votre séjour agréable. La propreté de nos chambres, la condition de l'hôtel, la qualité de notre service et les commodités offertes dans les chambres sont des aspects que nous prenons très au sérieux, et votre satisfaction à 100% nous confirme que nos efforts portent leurs fruits.Nous sommes reconnaissants pour vos éloges et heureux que vous ayez pu profiter pleinement de votre expérience parmi nous.Nous espérons vous recevoir à nouveau très bientôt.Bien cordialement,Guest Experience Team

Dear Guest,Thank you for taking the time to review your stay.It's a delight to hear that you enjoyed the warm water in our swimming pool and the beautiful ocean views that our location offers. We're also thrilled to know that the cleanliness of your room and the condition of the hotel met your expectations with a 100% satisfaction rate. Our team is committed to providing high-quality service, and it's rewarding to see that reflected in your review. We're glad that the comfort of your room contributed to a memorable stay.We look forward to welcoming you back on a future occasion.Best wishes,Guest Experience Team

Dear Ahmad,Thank you very much for your kind feedback.It's heartening to know that you enjoyed our family-friendly atmosphere and appreciated the cleanliness of our beach.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Team

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

We thank you for sharing your experience with us and look forward to serving you again soon.

Thank you for the great feedback of your recent holiday experience at our Occidental Sharjah Grand hotel! Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

Thank you for the great feedback of your recent holiday experience at our Occidental Sharjah Grand hotel! Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

Thank you for the great feedback of your recent holiday experience at our Occidental Sharjah Grand hotel! Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

Gentile Rita,Grazie per aver recensito il nostro hotel.Siamo lieti che la camera moderna e i letti comodissimi abbiano contribuito a rendere il suo soggiorno indimenticabile e che abbia apprezzato la cortesia e disponibilità del nostro personale. È un piacere sapere che la nostra colazione a buffet ha incontrato il suo gusto e che i dolci freschi di pasticceria siano stati un gradito omaggio durante la sua permanenza.Saremo lieti di poterla accogliere di nuovo presso l'Occidental Sharjah Grand in futuro. Nell'attesa, le porgiamo i nostri cordiali salutiGuest Experience Team

Thank you for the great feedback of your recent holiday experience at our Occidental Sharjah Grand hotel! Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

Dear Melanie,We appreciate that you took the time to share your experience with us.We're thrilled to hear that you enjoyed the gym facilities, our large outdoor pool, beach access, comfortable Cabanas, and the friendliness of our team. Our complimentary shuttle to shopping malls and the breakfast buffet are indeed guest favourites, and we're glad they enhanced your stay. We're also pleased to note that you found our resort to be a good value. On the other hand, we apologize for the unusual odour you experienced in your suite. While our team is dedicated to maintaining the highest standards of cleanliness and comfort, we will make sure to look into this matter further. We also regret to hear that our buffet dinner did not meet your expectations. We take pride in the quality of our food and will review your feedback with our culinary team.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Guest Experience Team

Dear Eldon,Thank you for taking the time to share your feedback.We are pleased to hear that you were satisfied with the service provided by our team. We take great pride in offering our guests exceptional service and we're glad that we met this expectation during your stay. However, we are sorry to hear your thoughts about the room cleanliness, hotel condition, and room amenities. We strive to maintain the highest standards of comfort and quality for our guests, and we take your comments seriously. Our goal is to provide a welcoming and well-maintained environment for all our visitors, and we're disheartened to learn that we may have fallen short in this instance.We look forward to welcoming you again.Best regards,Guest Experience Team

Thank you for the great feedback of your recent holiday experience at our Occidental Sharjah Grand hotel! Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

We continually strive to provide the best quality and ensure that all our guests return home with fond memories of their stay. That is why we greatly appreciate your review of Occidental Sharjah Grand. Sincerely, the Occidental Sharjah Grand team.

Thank you for the great feedback of your recent holiday experience at our Occidental Sharjah Grand hotel! Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

Thank you for the great feedback of your recent holiday experience at our Occidental Sharjah Grand hotel! Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

Dear Guest, Many thanks for your feedback.We are glad to hear that you found our rooms clean and comfortable. Our team strives to provide a pleasant stay for all our guests, and we appreciate your recognition of their efforts. However, we are sorry to hear that you felt the hotel's condition and service did not meet your expectations. We continuously work on maintaining and improving our facilities to ensure a great experience for our guests. We apologize for any inconvenience you may have experienced during your stay and will take your feedback into consideration for future improvements.We hope to have the opportunity to welcome you back in the future. Sincerely,Guest Experience Team

Dear Guest, Thank you very much for your kind feedback.We are thrilled to hear that our staff made a positive impression on you with their friendliness and professionalism. It's great to know that you enjoyed our clean rooms and the amenities provided. We always strive to offer the best service and facilities to our guests, and your feedback is truly appreciated.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Team

Dear Valerie,Thank you for your positive feedback.We are pleased that you had an enjoyable stay with us.Thank you for your compliments about our team; we strive to provide our guests with caring and personalized service and place great value on our personnel being guest-orientated and welcoming at all times.We look forward to welcoming you back on a future occasion.Best regards,Guest Experience Team

Dear Ramla,We appreciate that you took the time to share your experience with us.We are delighted to hear that you enjoyed your stay in our comfortable and clean room. We appreciate your kind words about our service and room comfort.We have taken note of your feedback regarding the hallways and would like to assure you that we continuously strive to improve our facilities for the satisfaction of our guests. We hope that this did not detract from the overall enjoyment of your stay.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Guest Experience Team

We thank you for this very kind review of our hotel and we look forward to serving you again in the future.

Dear Rajat,Thank you very much for your kind feedback.We are pleased that you had a great stay and appreciated our strategic location.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Team

Dear Hisham, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Team

We thank you for this very kind review of our hotel and we look forward to serving you again in the future.

Dear Sharon,Thank you for your positive feedback.We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience to all of our guests and your kind words are truly rewarding.We look forward to welcoming you back on a future occasion.Best regards,Guest Experience Team.

Thank you for taking the time to review your stay. We are, nevertheless, pleased that you had an enjoyable stay with us and that you found our hotel to be in a convenient location for your visit to Sharjah. The entire team look forward to welcoming you back for a future visit. Kind regards, Guest Experience Team

Dear Bernd!Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Team.

Dear Amiit!Thank you for sharing your experience.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.It would be a pleasure to welcome you back on another occasion. Best wishes,Guest Experience Team.

We thank you for this very kind review of our hotel and we look forward to serving you again in the future.

Dear Eric!Thank you for taking the time to share your feedback.We are sorry you were not entirely satisfied with your experience in our hotel. Although we are not located in the centre there are several ways to access the city; our team members are always available to provide information and advice on the best way to reach your destination if requested. Moreover, we do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it.We hope you will consider staying with us again in the future !Best regards,Guest Experience Team.

Dear Gianluca!Thank you very much for your kind feedback.We are delighted that you appreciated our central location and your kind comments about our team who work hard to ensure that we deliver the best service are very rewarding.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Team.

Dear Azis!Thank you for taking the time to review your stay.We are, nevertheless, pleased that you had an enjoyable stay and appreciated our strategic location.The entire team look forward to welcoming you back for a future visit.Kind regards,Guest Experience Team.

Dear Liudmyla!Thank you for your positive feedback.We try to ensure that our rooms are equipped with all that is essential for a comfortable stay and additional amenities are available at reception. Please do not hesitate to let us know of any needs during your visit.However, we appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We are pleased that you had a great stay and appreciated our strategic location.Equally, we are delighted that you appreciated the efforts of our chefs as we strive to satisfy the many culinary wishes of our guests by offering tasty international and local dishes.B-LikEat breakfasts represent healthy eating habits that have become a better way to live and while travelling. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based and seasonal products.We are also delighted that you were able to make the most of your time by the pool.We look forward to welcoming you back on a future occasion.Best regards,Guest Experience Team.

Dear Bachaar!Thank you for taking the time to review your stay.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back on a future occasion.Best wishes,Guest Experience Team.

We thank you for this very kind review of our hotel and we look forward to serving you again in the future.

Dear Vassiliki!Thank you for your positive feedback.We are thrilled to read your compliments about our team as we strive to provide our guests with caring and personalized service. We place great value on our personnel being guest-orientated and welcoming at all times.Equally, it is good to know that you enjoyed the culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates.We look forward to welcoming you back on a future occasion.Best regards,Guest Experience Team.

Dear Rolando!Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Team.