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Beoordelingen van Hyatt Regency Dubai Creek Heights Residences

Hyatt Regency Dubai Creek Heights Residences
20th Street, Dubai Healthcare City, Dubai

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 120 van 235 beoordelingen" "
Gastenscore: 8 - Goed. 73 van 235 beoordelingen" "
Gastenscore: 6 - Redelijk. 17 van 235 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 235 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 235 beoordelingen" "

9,0/10

Netheid

8,4/10

Personeel en service

9,2/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Onze kamer (one bedroomapp.nr.2552 ) was zeer mooi,verzorgd en proper in tegenstelling tot de recensies wat je op sommige sites kan lezen.
7 nachten verbleven in oktober 2019
Reactie van Residence Team op 3 jan 2020
Dear Guest, Thank you for your review and for choosing to stay with us at Hyatt regency creek heights Dubai we are happy to learn that you had a great stay with us and that our associates were able to make a wonderful first and lasting impression. I’m glad that you found the room to be comfortable and that you enjoyed the breakfast offerings in our restaurant. We look forward to welcoming you back soon. Kind regards

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Mooie ruime kamers, zeer proper. Alle voorzieningen aanwezig. Kamers zijn eigenlijk perfect. Ontbijt was pover. Zwembad(en) stellen niets voor, niet verfrissend genoeg met 32 graden. En wie op etage 40 ligt moet al eens lang wachten op een beschikbare lift. Ook de locatie tov burj, Jumeirah, the Palm is niet ideaal ... luchthaven is wel snel bereikbaar...
7 nachten verbleven in oktober 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
heel mooie studio met alle nodige comfort, heel vriendelijk personeel prachtige rooftopbar, lekker eten bij Resto Mark 24 klein minpuntje kostprijs drankjes aan het zwembad en minibar maar zeker een aanrader
5 nachten verbleven in oktober 2019
Reactie van Residence Team op 7 nov 2019
Dear Guest, Thank you for your review and for choosing to stay with us at Hyatt regency creek heights Dubai we are happy to learn that you had a great stay with us and that our associates were able to make a wonderful first and lasting impression. I’m glad that you found the room to be comfortable and that you enjoyed the breakfast offerings in our restaurant. We look forward to welcoming you back soon. Kind regards,

2/10 – Ontzettend slecht

Ibra

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
After being forced by the room-cleaning personnel to write a 5 star review, I decided to tell the truth. This hotel is truly terrible. First when you come in they try to sell you more expensive rooms. You have to do your best to decline that. They are supposed to be non-smoking. They gave us a stinking, dirty, smoke apartment. They told us that the apartment with kitchen was unavailable. But it was available, but they locked the kitchen room in our apartment so we can not get in, but it we did pay for it! They charged us more than 200 euro per person for a moderate dinner with new year, the biggest scam ever. You can eat at the best restaurants in the world for that money. But they force you or they won't book your room. Personnel is rude, nothing is allowed in the hotel. They are not friendly. You can't even take a coffee to your room. The Spa costs you extra money, and they keep turning the steam room off so they won't have to pay much electricity costs. You have to ask them 5 times to turn it on. The personnel waiting at the taxi-place force you to take a private taxi. Which is 3 times the price of a regular taxi. They get angry at you if you don't take it. Massages are expensive. The lounge is extremely expensive. They will never get enough. They have a lobby of about 500m2, but a restaurant for breakfast soo small, you have to wait in line every morning for your breakfast. We had a apartment at a high floor, with a great view. To bad the windows were soo extrem
8 nachten verbleven in december 2018
Reactie van General Manager op 20 jan 2019
Thank you for taking the time to share your feedback with us. We are sorry to hear that you faced such issues during your stay with us at Hyatt Regency Dubai Creek Heights. We do our best to ensure that all guests’ requests are attended to promptly and effectively, and we are very sorry that on this occasion we did not meet the best of standards.  We sincerely apologize for the inconveniences caused, and please note that your comments have already been forwarded to our management, to ensure that this doesn’t happen again. We sincerely hope that you give us one more opportunity to host you again in the future.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gewoon top residents voor families en ook voor de zakelijke mensen
1 nacht verbleven in december 2018
Reactie van Hiren op 6 jan 2019
Dear Guest, Thank you for your review and for choosing to stay with us at Hyatt regency creek heights Dubai we are happy to learn that you had a great stay with us and that our associates were able to make a wonderful first and lasting impression. I’m glad that you found the room to be comfortable and that you enjoyed the breakfast offerings in our restaurant. We look forward to welcoming you back soon. Kind regards,

10/10 – Uitstekend

Michel, Bergschenhoek

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeer ruim en luxe appartement in hotel met uitstekende faciliteiten en vriendelijk personeel. Ligging nabij metrostation waarvanuit veel plaatsen te bereiken zijn.
4 nachten verbleven in oktober 2018
Reactie van Hiren op 3 nov 2018
Dear Guest, What a fantastic review of your stay at the Hyatt Regency Dubai Creek Heights Residence. Pleased to learn that you had a delightful stay with us and that our team has well taken care of you. I will be sure to share your kind words with the rest of the team. Again, many thanks for your review and we hope to have the pleasure of welcoming you back soon. Sincerely,

10/10 – Uitstekend

Garland

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I’ve stayed at dozens of hotels in Dubai UNTIL I discovered this property in 2023! I’ve been to Dubai 6 more times since then & I’ve stayed at this property EVERY time! Love the rooms, the staff, the property size, the closeness to things I need, the proximity to the airport, etc. honestly, I could go on & on about it
2 nachten verbleven in april 2024

10/10 – Uitstekend

edwina

Positief: Netheid, personeel en service
15 nachten verbleven in april 2024

10/10 – Uitstekend

Karine Michele

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent 5th time in this hotel
9 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Mahasen

14 nachten verbleven in april 2024

10/10 – Uitstekend

Adrian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone my wife and I encountered was exceptional. The staff meet and exceeded every expectation. The residence was clean, well-stocked and just the right size.
4 nachten verbleven in maart 2024

10/10 – Uitstekend

Dr Harpreet S

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent service
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
너무 훌륭한 숙소 입니다. 다만, 아침 조식 부페의 메뉴는 개선이 좀 필요합니다.
5 nachten verbleven in februari 2024

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The residence at Hyatt was fantastic. Staff was so helpful and attentive. The best amenities from gym, sauna, steam, pool, many restaurants, etc.
10 nachten verbleven in januari 2024

10/10 – Uitstekend

Shakeenah

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My go to hotel
This is my go to hotel every time I’m in Dubai, I love the cleanliness of the hotel, the spacious apartment, the location and the quiet atmosphere. Another reason why I always stay here is because of the staff, I appreciate how attentive they are and the service they provide is impeccable.
15 nachten verbleven in december 2023

10/10 – Uitstekend

Erin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was amazing, helpful, friendly and accommodating. We had problems with a neighbor on our first night, and they willingly changed our room. Food was always fresh. Building was clean and fresh.
6 nachten verbleven in november 2023

8/10 – Goed

Preethi

4 nachten verbleven in november 2023

10/10 – Uitstekend

JEONG HO

7 nachten verbleven in november 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel very nice but sufra restaurant for breakfast was bad experience
1 nacht verbleven in november 2023

8/10 – Goed

mohammad a, santa barbara

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great hotel for long term stay
4 nachten verbleven in oktober 2023

8/10 – Goed

SHINYA

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
23 nachten verbleven in juli 2023
Reactie van Guest Relation, Marketing op 31 jul 2023
Thank you for rating us. We hope you had a wonderful stay and we can't wait to host you again.

10/10 – Uitstekend

Eun Sik

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2023
Reactie van Guest Relation, Marketing op 4 jul 2023
Thank you for rating us. We hope you had a wonderful stay and we can't wait to host you again.

10/10 – Uitstekend

Timilehin

Positief: Netheid, personeel en service
Very nice and calm….but I don’t like the lights in the room….too dim likewise there is no room for smokers
4 nachten verbleven in juni 2023
Reactie van Guest Relation, Marketing op 15 jun 2023
Thank you for your valuable feedback. We are delighted to hear that you are pleased with your stay. We will pass along your message to the concerned team, and we hope you give us another chance.

8/10 – Goed

Kerim

6 nachten verbleven in mei 2023
Reactie van Guest Relation, Marketing op 26 mei 2023
Thank you for rating us. We hope you had a wonderful stay and we can't wait to host you again.

8/10 – Goed

Hege

6 nachten verbleven in april 2023
Reactie van Guest Relation, Marketing op 12 mei 2023
Thank you for rating us. We hope you had a wonderful stay and we can't wait to host you again.

10/10 – Uitstekend

minna, Sheffield

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
كل شي جميل وممتاز ونضافه عيب صغير اني كل ما اتصل لطلب شيى خدمتهم بطيئه يحتاج اكثر من اتصال
6 nachten verbleven in maart 2023
Reactie van Guest Relation, Marketing op 30 mrt 2023
Thank you for sharing with us your feedback. We are pleased to hear that everything was to your liking, and we will forward your message to the concerned team. We are looking forward to host you again.

10/10 – Uitstekend

Mengistu

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really nice place and friendly staff
1 nacht verbleven in maart 2023
Reactie van Guest Relation, Marketing op 14 mrt 2023
Thank you for your valuable feedback. We are happy to hear that you are pleased with our services. We hope to host you again.

10/10 – Uitstekend

Naser

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful hotel and resedent, but far way when you want malls
3 nachten verbleven in maart 2023
Reactie van Guest Relation, Marketing op 14 mrt 2023
Thank you for your valuable feedback. We are happy to hear that you are pleased with your stay, and your message will be forwarded to the concerned team. We hope to host you again.

8/10 – Goed

ASMA

1 nacht verbleven in januari 2023
Reactie van General Manager op 9 jan 2023
Thank you very much for rating your experience with us on Expedia, we sincerely look forward to welcoming you here again soon.

8/10 – Goed

Qiang

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nothing special. all acceptable
Nothing special. there is no restaurant closed by.
2 nachten verbleven in december 2022
Reactie van General Manager op 26 dec 2022
Thank you very much for your feedback, we have a fabulous Mexican restaurant in-house called La Tablita and a rooftop bar called Eve Penthouse & Lounge, we hope you were able to experience these two, we hope to see you again next time.

10/10 – Uitstekend

xiaodong

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2022
Reactie van Guest Relations, Marketing op 10 okt 2022
Thank you for your feedback. We are delighted to hear you had a great stay, and we hope to host you again in the future.

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in september 2022

10/10 – Uitstekend

Ai Ling

18 nachten verbleven in juli 2022
Reactie van Guest Relation, Marketing op 19 sep 2022
Thank you for your valuable feedback. We are happy to hear that you are pleased with our services. We hope to host you again.

6/10 – Redelijk

Ali

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Great building, average service
From the moment of arriving at check-in until last day, I rarely saw a smile. They are also very stingy with amenities in the room. No bathrobes, no toothbrush, really poor quality towels, only 1 glass in an apartment room. Overall, a great building with average service
3 nachten verbleven in augustus 2022
Reactie van Guest Relations, Marketing op 18 aug 2022
Thank you for your feedback. We are sorry to hear our service wasn't up to par as we always aim to please. Your message has been noted and will be forwarded to the designated team. We hope you give us another chance and visit us again.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My Stay at Hyatt Regency Dubai Creek
Well I enjoyed my stay at Hyatt Regency. My room was as expected from the pictures I have seen prior to booking. But two area the hotel management have improve is first staff friendliness a lot of times the employees would work pass you without greetings and secondly the breakfast there’re a lot of options per say but almost all the times the varieties are mostly concentrated to the south asian continent and as an international hotel that welcomes guest from all over the world that has to change. Apart from that I enjoyed my stay. And I wouldn’t mind visiting again.
9 nachten verbleven in juli 2022
Reactie van Guest Relations, Marketing op 5 aug 2022
Thank you for your feedback, your comments have been noted, please accept our apologies for not being able to offer the best of our services to you, we sincerely hope you give us one more opportunity to host you again in the future.

8/10 – Goed

rawan

5 nachten verbleven in juni 2022
Reactie van Guest Relations, Marketing op 15 jul 2022
Thank you for rating us, we look forward to welcoming you again soon!

8/10 – Goed

Katsigazi Isabella Rugasira, Kampala

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Next to the mall and great Breakfast!
6 nachten verbleven in juni 2022
Reactie van Guest Relations, Marketing op 15 jul 2022
We really appreciate you taking the time to share your review with us. We look forward to seeing you again soon.

10/10 – Uitstekend

Tilly

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and friendly staff. Beautiful hotel,will recommend for anyone.
4 nachten verbleven in mei 2022
Reactie van Guest Relations, Marketing op 17 jun 2022
Thank you for your feedback, we look forward to welcoming you again soon.

8/10 – Goed

Georges

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hyatt dubai creek
it was a good stay
2 nachten verbleven in mei 2022
Reactie van Guest Relations, Marketing op 12 mei 2022
Thank you for your feedback, we look forward to welcoming you again soon.

2/10 – Ontzettend slecht

mohammed

4 nachten verbleven in maart 2022

10/10 – Uitstekend

Saeed

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in april 2022
Reactie van Guest Relations, Marketing op 21 apr 2022
Thank you for rating us, we look forward to welcoming you again soon!

8/10 – Goed

Emily

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very spacious apartments with cleaning service daily! The rooms are nice and new. Breakfast buffet is great with plenty of options and a menu that changes daily. Apartment room has dishwasher, full kitchen, washer and dryer combo unit. There is no dishwasher or washing detergent provided so you will need to buy or bring your own. Bottled water is free and provided daily per your request. Several pharmacies are nearby within walking distance, as well as a convenience store in the lobby and within walking. We took Uber or taxi's everywhere; there is always a taxi available in the lobby. Metro stop is nearby about an 8 minute walk. Main issue is a SLOW ELEVATOR. There are only 4 elevators that serve all the floors but they are slow speed elevators. During peak hours, expect to spend 10minutes waiting and traveling in the elevators.
14 nachten verbleven in februari 2022
Reactie van Guest Relations, Marketing op 21 apr 2022
We really appreciate you taking the time to share your review with us. We look forward to seeing you again soon.

6/10 – Redelijk

mohammad

6 nachten verbleven in maart 2022
Reactie van Guest Relations, Marketing op 21 apr 2022
Thank you for your feedback, we regret that your experience was not as you had expected, we would love to get more insight from you, hope you give us an opportunity to welcome you back.

10/10 – Uitstekend

HAMED

1 nacht verbleven in november 2020

10/10 – Uitstekend

iman

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2022

10/10 – Uitstekend

Jahanzeb

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service, room service was excellent, breakfast buffet was the best we ever had, provided unlimited water bottles for drinking during our stay, will definitely be staying again on our next visit. 3 bedroom apartment was spacious and comfortable with all the amenities, washer and dryer worked well. Room service was excellent, tried all the food and could eat it everyday! Coffee was also superb. Can’t rave enough. Just a Gem!!!
6 nachten verbleven in februari 2022
Reactie van Guest Relations, Marketing op 21 apr 2022
We really appreciate you taking the time to share your review with us. We look forward to seeing you again soon.

10/10 – Uitstekend

Lilian

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay
The good value for money is achieved at this hotel. The staff are accommodating and the amenities are commendable.
1 nacht verbleven in februari 2022
Reactie van Guest Relations, Marketing op 21 apr 2022
We really appreciate you taking the time to share your review with us. We look forward to seeing you again soon.

8/10 – Goed

Farouk

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was v.good
7 nachten verbleven in februari 2022
Reactie van Guest Relations, Marketing op 21 apr 2022
Thank you so much for sharing your feedback with us. We hope to see you again soon.

6/10 – Redelijk

AROMAFLEUR

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Bof bof
Trop d'attente a la reception ,petit dejeunef merdiocre .Chambre propre et tres bon emplacements pres du metro .Personel qui dit pas bonjour assez axes "tourisme de masse "
5 nachten verbleven in februari 2022
Reactie van Guest Relations, Marketing op 21 apr 2022
Thank you for your feedback, your comments have been noted, please accept our apologies for not being able to offer the best of our services to you, we sincerely hope you give us one more opportunity to host you again in the future.

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing Room
Check-in time was not supposed to be until 15:00, but we were checked in and given the keys to our room on arrival early morning. The highlight of our stay was the 'amazing' room/apartment which had everything you could hope for with fantastic space / decor and facilities. Everyone working at the hotel was friendly courteous and couldn't do enough to make our stay as pleasant as possible. Breakfast was delicious with a vast selection of foods despite the obvious lack of bacon, sausages etc due to the location. Special shout out to the staff at the Spa, Swimming Pool and La Tablita Mexican Restaurant who couldn't do enough to make our stay as relaxing as possible. The only criticisms I have are; The lifts can take a while to arrive, and the cost of alcohol (although this is the same everywhere in Dubai). Overall I would highly recommend.
9 nachten verbleven in februari 2022
Reactie van Guest Relations, Marketing op 21 apr 2022
We really appreciate you taking the time to share your review with us. We look forward to seeing you again soon.