Hôtel près de Downhill Ruckus (Osage Beach)

« We have found Red Roof Inns to be reliably clean, safe, and comfortable hotels. We were disappointed with this property. It had ratings of 8.4 out of ten so we expected it to be above average. The staff was couorteous and helpful. The indoor pool was fun and relaxing. The roll-in shower was great. The staff was also apologetic. We arrived before peak season and were told that the location would be repairing broken items. Several much needed repairs were obvious. The room HVAC units were missing...

« Late check in was a breeze. »

« The staff all seemed friendly but the place was filthy. We skipped the breakfast based on the fact we didn’t think they washed their dishes enough to be sanitary. The wall behind the bathroom door had human poo on it, and the water wasn’t warm. »

« Towels were stained, one garbage can by the door, no way for continuous fan so it kicked on and off all night, no hair dryer. Worst part was they use scented detergent or softener on the sheets! I stand headache and allergies! Mentioned it to the clerk in the morning. Of course she said she has to do what the tell her, which I understand, but don’t know if there will be reconsideration. »

« The room was clean and staff was nice! »

« Power went out first night and the staff were uncommunicative and rude. »

« Room was clean, a little out dated. Staff was great »

« Todo estuvo bien, excepto la la alberca estaba sucia, no tenia calenton y olia a mariguana »

« I was not made aware at the time of booking that the property was under construction and that the amenities were all closed. »

« This could have been so much better but did not live up to its promise. We really wanted to love it! It is priced too high considering nearly everything was “closed for the season”. We would have been better off just staying in a cheaper basic hotel. Pools closed, restaurants closed, bars closed. There was a nightly resort fee - but what did that get us when nearly everything in the resort was closed? They also charged for basic things which most more affordable hotels provide free - like...

« The shower head needs to stay in place better. »