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Beoordelingen van FARS Hotel & Resorts

4 out of 5
FARS Hotel & Resorts
212, Shahid Syed Nazrul Islam Sharani, Bijoynagar, Dhaka

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 10 van 37 beoordelingen" "
Gastenscore: 8 - Goed. 11 van 37 beoordelingen" "
Gastenscore: 6 - Redelijk. 10 van 37 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 37 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 37 beoordelingen" "

7,6/10

Netheid

7,8/10

Personeel en service

5,6/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Guenter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023

6/10 – Redelijk

Nehal

Positief: Netheid
I should've been in here by 2 pm. But i got here little late. They had me waited for long time. They were gossiping with each other, laughing using phones. But rather than that everything else was cool. Food is expensive here. Outside food is not allowed. Water bottle is only given upon requested.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Location
Great location very close to the central market, and near to old Dhaka and a fun night club
3 nachten verbleven in februari 2022
Reactie van Yamin Khan op 14 feb 2022
Thank you, sir, we are honored for your presence and appreciation. Be blessed and always be safe.

2/10 – Ontzettend slecht

Rezwana

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
My experience was horrible but I will just say that the room service was very good
14 nachten verbleven in december 2021
Reactie van Yamin Khan op 24 jan 2022
Dear Ms Rezwana, We are really very sorry for any kind of inconvenience you experienced. Could you please suggest us the issues those need to be rectified?

2/10 – Ontzettend slecht

Bidisha

2 nachten verbleven in november 2021

6/10 – Redelijk

Zohir

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
covid has affected FARS’ house keeping service
Covid has changed the hotel industry but FARS appears to have also stopped focusing on room cleanliness during the stay. We stayed for 5 nights and their house keeping policy is that they will not enter the room during our stay, nor clean the bathroom, room tile floor, or make the bed. This has led to an uncomfortable and unhygienic stay in this hotel as we needed to upkeep the room ourselves during our five night stay. Do not stay in this hotel during Covid if you are staying for multiple days as you would have to clean the bathroom yourself. Also, there is NO breakfast buffet anymore served by their restaurant. You are only allowed a very limited number of breakfast items delivered to your room instead. They carry very limited food for breakfast. The only good side is that common areas are kept clean. Room is clean ONLY when you check in and then you are on your own for upkeep.
5 nachten verbleven in juli 2020

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in februari 2020
Reactie van Md. Yamin Khan op 7 mrt 2020
Thank you very much sir, hope to see you soon again. Always have a nice day and be blessed.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
5 nachten verbleven in november 2019
Reactie van SIFAT MAZUMDER op 30 nov 2019
Dear Guest, Greetings from FARS Hotel & Resorts, Dhaka. Thank you very much for sharing your feedback with us. We look forward to get the opportunity to serve you again in future. Be blessed

6/10 – Redelijk

WEN

Positief: Personeel en service
Negatief: Netheid
Good Service
A business trip in Dhaka. Hotel Service is good, but surrounding environment is terrible.
10 nachten verbleven in februari 2019
Reactie van FARS Hotel & Resorts Team op 20 aug 2019
Dear Guest, Greetings from FARS Hotel & Resorts, Dhaka. Thank you very much for sharing your feedback with us. We look forward to get the opportunity to serve you again in future. Be blessed

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in mei 2019
Reactie van FARS Hotel & Resorts Team op 23 mei 2019
Dear Guest, Greetings from FARS Hotel & Resorts, Dhaka. Thank you very much for sharing your feedback with us. We look forward to get the opportunity to serve you again in future. Be blessed,

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice people who work there. We came from Germany for a business trip and were received super welcoming.
4 nachten verbleven in maart 2019
Reactie van Hotel Management op 1 apr 2019
Dear Guest, Greetings from FARS Hotel & Resorts, Dhaka. Thank you very much for sharing your feedback with us. We look forward to get the opportunity to serve you again in future. Be blessed, FARS Hotel & Resorts Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
立地が旧市街にも近く、近所に庶民的な食堂やグラミンユニクロ、郵便局と抜群の環境。部屋は清潔で窓が大きく、ハウスキーピングも適切で快適な滞在ができた。入口の警備員もフレンドリーでいいし、また滞在したい。
2 nachten verbleven in maart 2019
Reactie van Hotel Management op 30 mrt 2019
Dear Guest, Greetings from FARS Hotel & Resorts. Its an honor to have such an expression of good satisfaction from guests. We are really happy to have you in our property.We are also very happy to learn that you liked our property.Once again, many thanks for sharing your thoughts and we look forward to welcoming you back to FARS Hotel & Resorts in your next visit. Take Care, FARS Hotel & Resorts Team

4/10 – Matig

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I couldn’t sleep properly AC wasn’t working. Toilet flash wasn’t working properly.
1 nacht verbleven in maart 2019

10/10 – Uitstekend

Giorgio

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
very good choice
FARS is a perfect middle way between average hotels and top level hotels. Management is very responsive and the pick up/drop off service convenent and efficient. Breakfast is superbe.Pool can be better (the sunbeds are old) and the gym is top class. My room was without view and the possibility to open the only window was not there but the room was quiet. TV service is much better in other hotels both in terms of channels and of signals.Overall very satisfied
10 nachten verbleven in januari 2019
Reactie van Hotel Management op 30 mrt 2019
Dear Guest, Greetings from FARS Hotel & Resorts, Dhaka. Thank you very much for sharing your feedback with us. I would like to share my sincerest gratitude for rewarding us. We have a plan to renovate our pool area. So hopefully you will get a better experience from next visit. Thank you very much for choosing FARS Hotel & Resorts. We look forward to get the opportunity to serve you again in future. Be blessed, FARS Hotel & Resorts Team

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in november 2018

6/10 – Redelijk

jamal

Positief: Personeel en service
Negatief: Comfort kamer
3 nachten verbleven in juli 2018
Reactie van Yamin op 10 sep 2018
Thanks for staying with us Thank you

8/10 – Goed

William, Singapore

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice Hotel and restaurant
Comfortable room but bed is not soft enough for me. Restaurant serve good variety of food. Overall cleanliness is good.
2 nachten verbleven in juli 2018
Reactie van Yamin Khan op 10 sep 2018
Thanks for your feedback. We will look at the point you figured out.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Good location and kindl staff
Good Easy to access to old Dhaka. Room was clean. Staff was kind and friendly. Thanks for my late checkout. bad I reserved ciy wiew room, but not.
1 nacht verbleven in april 2018
Reactie van Md. Yamin Khan op 21 jul 2018
Dear Valued Guest, We are honored to have your kind presence in our property. Sir we are going through some rooms renovation program. That's why we might have failed to allot you the desired room. Hope you would let us rectify our unwanted mistake in future and would honor us by letting you serve soon. Have a nice day always & stay safe. Thank you

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
An oasis in central Dhaka
Fabulous. I asked for a quiet room and they gave me a room with an inward-facing window, sheltered from the noisy street traffic outside. The room was impeccable and service was friendly and attentive. The rooftop pool was lovely and not at all crowded during my visit. I had no trouble getting an appointment at the spa, and the body scrub was delightful. The free breakfast is very generous and includes things like yogurt and fresh fruit, in addition to more traditional regional breakfast items. The restaurant also offers lots of variety, including a decent selection of vegetarian options. Other perks included a reliable wifi connection, and a free English newspaper and large bottle of water each day. I would recommend this hotel to anyone who is looking for a bit of luxury in the centre of Dhaka.
Reactie van Ahmed op 25 apr 2018
Dear Guest, Greetings from FARS Hotel & Resorts. At the very outset, we would like to share sincerest gratitude to you for selecting our hotel for your stay. We are very happy to learn that you liked the food including Daily Breakfast at our Restaurant and other amenities. I will be especially conveying your appreciative message to the team associates and this will surely encourage them to serve beyond to hold on to guests' satisfaction. Here at FARS we always strive for excellent service as well as exceptional food. Once again, many thanks for sharing your thoughts and we look forward to welcoming you back to FARS Hotel & Resorts in your next visit. Take Care, FARS Hotel & Resorts Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Safe, secure and clean hotel
I was here for 1 night and it was great. Stayed at another hotel but this was the best one in my stay in Dhaka. There is stringet security checks for every one, including guests. Armed guards were stationed in front of the building and cars are strictly monitored. Room was modern and clean although the bed was hard. Breakfast selection is decent and a la carte lunch was delicious! One thing to improve on would be having a proper baggage area. I left my luggage with them after I checked out and when I went to collect it, it was just in a corner covered by a white cloth! Overall, it was a great experience at a decent price. Would definitely stay here again!
Reactie van Md. Yamin Khan op 16 mrt 2018
Dear valued guest, Its an honor to have such an expression of good satisfaction from guests. We are really happy to have you in our property. We will rectify the issues with special care next time. Thank you very much and be blessed.

8/10 – Goed

Minaz

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
Good
Reactie van Yamin Khan op 16 mrt 2018
Thank you Sir.

8/10 – Goed

Minaz

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
It was a pleasant stay
4 nachten verbleven in februari 2018
Reactie van Yamin Khan op 16 mrt 2018
Thank you sir, hope to have your presence here again.

8/10 – Goed

ganyan, Tokyo,JAPAN

Positief: Personeel en service, comfort kamer
使い勝手のよいホテル
部屋は十分な広さで、2人分のスーツケースを広げても余裕でした。ミネラルウォーターは1リットル入りが2本置いてありました。ドライヤー、湯沸かし器、冷蔵庫、セーフティーボックスも備え付けでありました。バスルームはシャワーのみですが、温度、量ともに十分でした。 マイナスだったのはトイレの便器の水たまりにボウフラがわいていて、そこから孵った蚊がバスルームの中を飛んでいたことと、シャワールームの排水が詰まっていたこと。ボウフラは何度か水を流して、いったんはいなくなったのに、翌朝はまた１，２匹いました。排水管のつまりはフロントに話をしたらすぐに対処してくれました。スタッフの人たちはみんな愛想がよく、いつもニコニコ顔であいさつしてくれ、気持ちよかったです。 ホテルの周りには店もたくさんあり、食事や買い物には困りません。オールドダッカの中にあるため、夜でも少々にぎやかですが、利便性を考えるとメリットのほうが多いと思います。
2 nachten verbleven in december 2017

2/10 – Ontzettend slecht

Irfan

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
bad coperation
bad cooperation
1 nacht verbleven in augustus 2017
Dear Guest, This is Ahmed Hossain, Director of FARS Hotel & Resorts. We’re very saddened to know that your recent visit fell short of expectation. This is very unlike of us. We always track complaints; we will rigorously take actions to ensure this doesn't get repeated. Can you please give us your detail grievance that you’ve experienced on your last visit? So that I can take required corrective measures where needed. We hope you will give us another chance on your next visit. We would be certain to live up to your expectations. Best Regards

8/10 – Goed

chris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2017
Dear Guest, Greetings from FARS Hotel & Resorts, Dhaka We are pleased to learn that your stay at our hotel was a comfortable one. It is always good to hear when our efforts are appreciated. We are happy to learn that our service and facilities have met your satisfaction. Once again, thank you very much for choosing FARS Hotel & Resorts. We look forward to get the opportunity to serve you again in future.

6/10 – Redelijk

Faisal

Positief: Netheid, personeel en service
2 nachten verbleven in augustus 2017
Dear Guest, This is Ahmed Hossain, Director of FARS Hotel & Resorts. We’re very saddened to know that your recent visit fell short of expectation. This is very unlike of us. We always track complaints; we will rigorously take actions to ensure this doesn't get repeated. Can you please give us your detail grievance that you’ve experienced on your last visit? So that I can take required corrective measures where needed. We hope you will give us another chance on your next visit. We would be certain to live up to your expectations.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
good location
very comfortable
1 nacht verbleven in juli 2017
Dear Guest, Greetings from FARS Hotel & Resorts, Dhaka. Thank you very much for sharing your feedback with us. I would like to share my sincerest gratitude for rewarding us with FIVE star rating! thank you very much for choosing FARS Hotel & Resorts. We look forward to get the opportunity to serve you again in future. Be blessed, FARS Hotel & Resorts Team

8/10 – Goed

Owen, Sydney

Positief: Personeel en service, comfort kamer
Good security, friendly staff
Staff are friendly and helpful. The security was good. Location was close to other Chinese and Thai restaurants that I like. Near by has fruit juice shop that I love. Down side, breakfast was not enough variety. Sorry to say it was terrible. The menu was almost the same everyday, I had a long stay. They should think of International guests. The food was too spicy for me.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Local hotel, not up to 4 star standard
Overall marginal acceptable, but overpriced with this quality

8/10 – Goed

Abhijit

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice
It was very nice stay

8/10 – Goed

khaled

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Chatterjee, singapore

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My flight messed up by the airline and the staff are so nice that let me stay for a night free

2/10 – Ontzettend slecht

　ＭＩＲ　, japan, ibaraki ken. hitachi city.

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
脾臓に場所的ないちばんわるい。
金額炭なのに。 チェクアウトのとき全部お金払ってクレといわれました。 たまげたな。 バングらのあのホテルだめだ。日本人いかせないほうがいいな。

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
spa was over priced with bad local masseuse
Reactie van General Manager op 30 jan 2017
Sir sometimes all service providers become busy with guests. So during that time you have to take the available messieurs . But if you wanted the Thai messieurs then you could wait, sir. And for the price, I would say you should understand that ours are 4 star hotel and this is normal that our price will be little higher than the regular ones. Thank you sir Yamin Khan

6/10 – Redelijk

Chun

Positief: Netheid, personeel en service
未住過其他孟加拉飯店 但整體感覺像是三星等級， 然而員工都很友善

6/10 – Redelijk

Rajkumar

Positief: Netheid, staat van de accommodatie en faciliteiten
Rooms not as per description
Hotel is in center of city, always traffic Jam. Hotels.com advertised Delux Twin room as "340 Sq feet area with city views" , "Layout Bedroom, living room and dining room". I booked three rooms for three nights each but hotel do not have any rooms as per description, they have small room hardly 100 Sq feet with city views or bigger rooms facing wall and other rooms windows. This is straight away cheating. On requesting to give me room as per the description they straight away say, We do not have such rooms. Good Wifi but only in rooms Rooms are clean, room service good