Hôtel près de Centre de paintball Delta Force Paintball Birmingham (Birmingham)

« Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

« chambre propre, pas de sèche cheveux dans la chambre et le petit dej qui doit commencer à 7h commence plutôt a 7h10. Impossible non plus de mettre les note de restaurant sur la chambre »

« Sans plus l hôtel , un bon hôtel et la chambre été bien mais la vu laisse à désiré , équipement dans la chambre tt fonctionne..., »

« Great bar and restaurant, friendly staff »

« Great hotel in a lovely place. The best English breakfast I have ever tried. Nice team. The only thing I have noticed : the bedroom was not clean on the floor. »

« bien , mais toujours très impersonnelle; assez bruyant avec la salle de sport et la musique dans le restaurant »

« Good experience at check-in. Room was very clean. They set up an extra bed for the family »

« Yes all good thank you »

« I requested breakfast but was told they didn’t do it anymore. The stairs were cramped with 2 turns and inadequate/absent rails. We did not meet any staff. There was a note saying how we could ring them. The hot and cold water at the wash basin were plumbed in the wrong way round. I did not see any indicator for which was hot or cold. It matters because this is where you fill the kettle. The bed was comfortable and the room was warm. »

« Hotel epouvantable Dechets dans les parties communes Tâche de vieux sang sur les draps Salle de bain mal nettoyée Matelas juste correct Mauvais rapport qualité prix Réception particulière ! »

« I stayed here for three and it was a terrible experience. This property is poorly maintained and, frankly, a health hazard. Bed Bug Infestation: The most serious issue was the bed bugs. I was bitten in multiple places throughout my stay. This is completely unacceptable. Filthy Conditions: The room was covered in dust, the floors were dirty, and the bed sheets provided were stained/soiled. The kitchen, bathroom, and common areas were also in a disgusting state. Lack of Basics: Despite booking...