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Beoordelingen van Welcomhotel by ITC Hotels, Dwarka, New Delhi

5 out of 5
Welcomhotel by ITC Hotels, Dwarka, New Delhi
Plot no 3, Sector 10, District Center, Dwarka, New Delhi, Delhi N.C.R

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 357 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 293 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 147 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 100 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 103 van 1000 beoordelingen" "

8,2/10

Netheid

7,6/10

Personeel en service

7,4/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Monika

1 nacht verbleven in maart 2024
Reactie van Nishant Negi op 12 apr 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 – Goed

Monika

Positief: Voorzieningen
Best wel slechte roomservice. Ook bij de receptie niet heel vriendelijke vrouw Sonia. Verder wel prima hotel als je online geboekt heb prijzen zijn lager dan bij de hotel
1 nacht verbleven in maart 2024
Reactie van Nishant Negi op 26 mrt 2024
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

10/10 – Uitstekend

Martijn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in februari 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Als er een korting van toepassing is is dit hotel zeker de moeite waard! voor 35 euro waande ik mij in paradijs. Een minpuntje: de incheckprocedure was enorm omslachtig... dat kan echt veel sneller en met veel minder formaliteiten.
1 nacht verbleven in mei 2019
Reactie van Nishant Negi op 11 mei 2019
Dear Guest, Your wonderful review of WelcomHotel Dwarka is much appreciated and thank you for noticing our team's special touches throughout the hotel. Glad to read that we could orchestrate a comfortable experience for you. We look forward to the pleasure of having you stay with us again. Yours sincerely, Nishant Negi General Manager

10/10 – Uitstekend

Mathijs

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Prima prijs kwaliteit
Prima prijs voor dit hotel, alles is veroudert het zwembad zag er smerig uit dus niet gezwommen. Hotelkamer WiFi was slecht en tv deed het niet. De mensen waren zo vriendelijk en behulpzaam dat dit veel goedmaakte. Zeker een aanrader en ik verwacht beste hotel in dit kleine stadje
1 nacht verbleven in februari 2019
Reactie van Nishant Negi op 25 feb 2019
Dear Guest, Your wonderful review of WelcomHotel Dwarka is much appreciated and thank you for noticing our team's special touches throughout the hotel. Glad to read that we could orchestrate a comfortable experience for you. We look forward to the pleasure of having you stay with us again. Yours sincerely, Nishant Negi General Manager

8/10 – Goed

Francisco

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2018
Reactie van Nishant Negi op 3 jan 2019
Dear Guest, Your wonderful review of WelcomHotel Dwarka is much appreciated and thank you for noticing our team's special effort touches throughout the hotel. Glad to read that we could orchestrate a comfortable experience for you. We look forward to the pleasure of having you stay with us again. Yours sincerely, Nishant Negi General Manager

10/10 – Uitstekend

ricky, amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geweldig!!!!
Geweldig hotel, echt veel waar voor je geld! Behulpzaam personeel, goeie locatie, indrukwekkend ingericht
1 nacht verbleven in oktober 2017
Reactie van Rishiraj Singh op 2 nov 2017
'Greetings from WelcomHotel Dwarka' At the outset, I would like to take this opportunity to thank-you for choosing to stay at 'WelcomHotel Dwarka'. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality". We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'. With best regards, Rishiraj Singh General Manager

8/10 – Goed

Steven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zakelijk en schoon hotel
Goede ervaring

6/10 – Redelijk

Ankit

Reisde met familie
Positief: Personeel en service
Food is great, one of the best we had in Delhi hotel.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Naveen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

6/10 – Redelijk

Rashmi

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Translucent bathroom walls are the biggest disappointment. I was unable to control the room thermostat, it was extremely cold and got me sick. Dispite calling several times and fixing (so called) the issue room was freezing, finally I had to turn off the thermostat. No room for hanging clothes, such a tiny closet at the entrance of the room which I couldn’t use properly for my clothes. Phone are collecting dust, I had to clean it before use. Table was also dirty. After taking shower, water was everywhere, drain system is bad (I had personally complained about this).
2 nachten verbleven in mei 2024

8/10 – Goed

Rajesh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Nishant Negi op 18 mei 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 – Uitstekend

Pradeep

Positief: Netheid, staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in mei 2024
Reactie van Nishant Negi op 18 mei 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

6/10 – Redelijk

abhinav

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
The check in process was very slow . Took 15 mins to check in when all the money was paid and everything . They were scanning the passports and took them forever. When we checked out at 3 am , the lobby was full of mosquito killing smoke . It was impossible to breath. They did not even put a sign or gave us mask . Apart from these stay was fine
1 nacht verbleven in april 2024
Reactie van Nishant Negi op 18 mei 2024
Dear Guest,Greetings from Welcomhotel Dwarka !At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

10/10 – Uitstekend

Aniruddha

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good property, good food, quick room service, excellent ambiance.
1 nacht verbleven in april 2024
Reactie van Nishant Negi op 18 mei 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 – Goed

Roshni

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were very helpful & respectful of the needs. The only issue was their updating of menu pricing as they recently changed their pricing on food & alcohol but haven’t updated their online menu.
2 nachten verbleven in april 2024
Reactie van Nishant Negi op 18 mei 2024
Dear Guest,Greetings from Welcomhotel Dwarka !At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

10/10 – Uitstekend

Sylvain

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was very clean and convenient only for one night in transit
1 nacht verbleven in april 2024
Reactie van Nishant Negi op 16 apr 2024
Dear Guest,Greetings from Welcomhotel By ITC Hotels, Dwarka!I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.We are most delighted to know that you had a perfect experience and enjoyed the warm services.Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.Yours sincerely,Nishant NegiGeneral Manager

2/10 – Ontzettend slecht

abhisar

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Nishant Negi op 16 apr 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 – Uitstekend

Manjeet Singh

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hi
1 nacht verbleven in april 2024
Reactie van Nishant Negi op 16 apr 2024
Dear Guest,Greetings from Welcomhotel By ITC Hotels, Dwarka!I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.We are most delighted to know that you had a perfect experience and enjoyed the warm services.Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.Yours sincerely,Nishant NegiGeneral Manager

10/10 – Uitstekend

Ankita

1 nacht verbleven in april 2024
Reactie van Nishant Negi op 18 mei 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 – Uitstekend

Sakshi

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good stay
1 nacht verbleven in april 2024
Reactie van Nishant Negi op 12 apr 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 – Uitstekend

Sundeep

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing service. Would definitely recommend.
1 nacht verbleven in april 2024
Reactie van Nishant Negi op 12 apr 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

6/10 – Redelijk

Rahul

Reisde met een groep, Zakenreiziger
Positief: Personeel en service, voorzieningen
Overall experience was good in this property nd this was my second time in welcome dwarka but one thing we dont like that is there was a door next to our room nd there was lot of noise coming from there nd other thing is there was no mirror in the room
1 nacht verbleven in maart 2024
Reactie van Nishant Negi op 12 apr 2024
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

2/10 – Ontzettend slecht

Kiranveer Kaur

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Nishant Negi op 16 apr 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

2/10 – Ontzettend slecht

Ashok, Redmond

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The hotel did not return the deposit. Did not explain why they failed to refund the money they put on hold.
4 nachten verbleven in maart 2024

8/10 – Goed

Senthil Murugan

Reisde met familie en kleine kinderen
Positief: Voorzieningen
Like tha Ambience and Polite staff, The Food prices are too high.
3 nachten verbleven in maart 2024
Reactie van Nishant Negi op 26 mrt 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 – Uitstekend

Shiju

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Nishant Negi op 26 mrt 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

6/10 – Redelijk

Jason

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The hotel is not close to anything viable such as dining or nightlife. This is important because the hotel itself does not contain any nightlife whatsoever. They have a main dining room and another restaurant with similar food, but no stand alone bar or lounge area. Guests are not able to drink outside the dining area or anywhere within the common area, or bring your own alcohol that’s bought from outside. There is ongoing construction which can make noise and become a nuisance especially with only one set of elevator banks. The rooms are nice and cozy, pretty updated. Staff was nice and accommodating and food was good as well.
1 nacht verbleven in februari 2024
Reactie van Nishant Negi op 26 mrt 2024
Dear Guest,Thank you for your review and for bringing your concerns to our attention regarding the construction happening at our hotel. We genuinely apologize for the unpleasant experience you had during your stay with us.We understand that construction can be disruptive and unfortunately, we were in the midst of some necessary renovations during your visit.We would like to assure you that the renovations are being done to enhance our facilities and improve the overall guest experience. However, we understand that this does not excuse any inconvenience caused to you as our valued guest. Your feedback is valuable, and we will be taking it into serious consideration as we continue with our renovations to ensure a more enjoyable stay for all of our future guests.Once again, we are sincerely sorry for the inconvenience caused by the ongoing construction, and we appreciate your understanding and feedback. We hope that you will give us another opportunity to restore your faith in our services and provide you with a superior experience in the future.Yours sincerely,Nishant NegiGeneral Manager

8/10 – Goed

Khushdeep

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Nishant Negi op 26 mrt 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 – Goed

Vasudevan, Holly Springs

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The remote control for the TV had dust covered all over. I understand this is Delhi, you have a lot to complaint about dust and pollution in general, but these small details matter.
1 nacht verbleven in maart 2024
Reactie van Nishant Negi op 26 mrt 2024
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

8/10 – Goed

Kabeer

Positief: Personeel en service
3 nachten verbleven in februari 2024
Reactie van Nishant Negi op 26 mrt 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 – Goed

Shiv

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Positives: - Very good rooms - Close to metro station (walkable distance) - Good location Negatives: - Expedia (and other websites) wrongly mention the distance from Terminal 3 as 3.5 km. That may be as crow flies. Actual distance is about 30-minute drive. - Check in takes ~half hour. Reception staff has attitude issues.
1 nacht verbleven in februari 2024
Reactie van Nishant Negi op 26 mrt 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

4/10 – Matig

Katsutoshi

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
ホテル内が常に大規模工事中で昼間は常に音がうるさかった。値段に見合っていないような気がする
1 nacht verbleven in februari 2024
Reactie van Nishant Negi op 26 mrt 2024
Dear Guest,Thank you for your review and for bringing your concerns to our attention regarding the construction happening at our hotel. We genuinely apologize for the unpleasant experience you had during your stay with us.We understand that construction can be disruptive and unfortunately, we were in the midst of some necessary renovations during your visit.We would like to assure you that the renovations are being done to enhance our facilities and improve the overall guest experience. However, we understand that this does not excuse any inconvenience caused to you as our valued guest. Your feedback is valuable, and we will be taking it into serious consideration as we continue with our renovations to ensure a more enjoyable stay for all of our future guests.Once again, we are sincerely sorry for the inconvenience caused by the ongoing construction, and we appreciate your understanding and feedback. We hope that you will give us another opportunity to restore your faith in our services and provide you with a superior experience in the future.Yours sincerely,Nishant NegiGeneral Manager

8/10 – Goed

Aatish

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a nice stay. Thanku.
1 nacht verbleven in februari 2024
Reactie van Nishant Negi op 26 mrt 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 – Uitstekend

Narinder

Positief: Personeel en service, staat van de accommodatie en faciliteiten
it was quiet at night to sleep.
1 nacht verbleven in februari 2024
Reactie van Nishant Negi op 26 mrt 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 – Goed

Lalit

2 nachten verbleven in februari 2024
Reactie van Nishant Negi op 26 mrt 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 – Uitstekend

sarabjeet

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place
1 nacht verbleven in februari 2024
Reactie van Nishant Negi op 26 mrt 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

6/10 – Redelijk

Shantanu

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Food could so be better and choice of entertainment
1 nacht verbleven in februari 2024
Reactie van Nishant Negi op 26 mrt 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 – Goed

Brij

Reisde met familie
1 nacht verbleven in februari 2024
Reactie van Nishant Negi op 26 mrt 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 – Uitstekend

Duane, Houston

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel is the best everything was perfect I don’t need to explain one thing everything was PERFECT!!!
5 nachten verbleven in februari 2024
Reactie van Nishant Negi op 26 mrt 2024
Dear Guest,Greetings from Welcomhotel By ITC Hotels, Dwarka!I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.We are most delighted to know that you had a perfect experience and enjoyed the warm services.Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.Yours sincerely,Nishant NegiGeneral Manager

6/10 – Redelijk

Fey

Zakenreiziger
Negatief: Voorzieningen
Very old and warn out Booked superior room and got regular room when asked they told me the room is the same Qlty is very low and old
2 nachten verbleven in februari 2024
Reactie van Nishant Negi op 26 mrt 2024
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

2/10 – Ontzettend slecht

Martina

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
One of staff duty manager, she was very good, rest one guy one the receptionist position, he was very bad behaviour, he said you have to wait for room checking in , we wait very long time , he asking for extra money also I don't remember the name of this guy but he was available on desk side , I was looking for him during checkout other I will do the police case against him. His behaviour was very rude , but deputy manager she was very polite and friendly and helpful.
1 nacht verbleven in februari 2024
Reactie van Nishant Negi op 26 mrt 2024
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were very welcoming and helpful. Room was spacious (we got an upgrade) and the dining and breakfast was excellent
1 nacht verbleven in februari 2024
Reactie van Nishant Negi op 26 mrt 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Our stay was really amazing. Great location. Good, friendly and helpful staff.
2 nachten verbleven in februari 2024
Reactie van Nishant Negi op 9 feb 2024
Dear Guest,Greetings from Welcomhotel By ITC Hotels, Dwarka!I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.We are most delighted to know that you had a perfect experience and enjoyed the warm services and fine dining and accommodation.Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.Yours sincerely,Nishant NegiGeneral Manager

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff were very accommodating and we also received an upgrade on our room the two times we stayed
1 nacht verbleven in februari 2024
Reactie van Nishant Negi op 26 mrt 2024
Dear Guest,Greetings from Welcomhotel By ITC Hotels, Dwarka!I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.We are most delighted to know that you had a perfect experience and enjoyed the warm services.Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.Yours sincerely,Nishant NegiGeneral Manager

8/10 – Goed

Krishna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Nishant Negi op 9 feb 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

2/10 – Ontzettend slecht

Niranjan

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Poor infrastructure. Slow process. Dinning was ok.
3 nachten verbleven in februari 2024
Reactie van Nishant Negi op 26 mrt 2024
Dear Guest,Thank you for your review and for bringing your concerns to our attention regarding the construction happening at our hotel. We genuinely apologize for the unpleasant experience you had during your stay with us.We understand that construction can be disruptive and unfortunately, we were in the midst of some necessary renovations during your visit.We would like to assure you that the renovations are being done to enhance our facilities and improve the overall guest experience. However, we understand that this does not excuse any inconvenience caused to you as our valued guest. Your feedback is valuable, and we will be taking it into serious consideration as we continue with our renovations to ensure a more enjoyable stay for all of our future guests.Once again, we are sincerely sorry for the inconvenience caused by the ongoing construction, and we appreciate your understanding and feedback. We hope that you will give us another opportunity to restore your faith in our services and provide you with a superior experience in the future.Yours sincerely,Nishant NegiGeneral Manager

10/10 – Uitstekend

Abhaya kumar

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We enjoyed our stay
1 nacht verbleven in februari 2024
Reactie van Nishant Negi op 26 mrt 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 – Goed

Peter

Positief: Netheid, personeel en service
Large hotel Slighty dated and tired in some of the public areas. Room was large and very clean Would stay here again, due to easy access to airport. Nothing of interest in the area, but choose because of access to airport. Staff helpful and courteous Personally i would rate as a 4 star, not 5.
2 nachten verbleven in januari 2024
Reactie van Nishant Negi op 26 mrt 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 – Uitstekend

Aniket

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Nishant Negi op 26 mrt 2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager