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Beoordelingen van Radisson Blu Hotel New Delhi Paschim Vihar

5 out of 5
Radisson Blu Hotel New Delhi Paschim Vihar
Plot No D, Dist Centre, Outer Ring Road, Paschim Vihar, New Delhi, Delhi N.C.R

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 115 van 359 beoordelingen" "
Gastenscore: 8 - Goed. 106 van 359 beoordelingen" "
Gastenscore: 6 - Redelijk. 48 van 359 beoordelingen" "
Gastenscore: 4 - Matig. 35 van 359 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 55 van 359 beoordelingen" "

7,6/10

Netheid

7,4/10

Personeel en service

7,0/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Johan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi
Zeer net hotel, goede service. Eten te duur, hoteltaxi te duur.
3 nachten verbleven in februari 2019
Reactie van Puneet Chaudhry - General Manager op 25 feb 2019
Dear Valued Reviewer Namaskar!! Thank you for rating us and appreciating the hotel ambience. Value for price paid is competitive with 5 star hotels in New Delhi. We look forward to welcome you back soon. Warm Regards Puneet Chaudhry General Manager

10/10 – Uitstekend

Paramjeet Singh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was very helpful.
14 nachten verbleven in mei 2024

6/10 – Redelijk

Walter

Reisde met een groep
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The entire property need an upgrade! Rooms are outdated, missing shower doors, dirty floors, old towels, dirty bathrooms, mold in the shower
3 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Harmanjot

Zakenreiziger, Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Crazy mosquitoes in the room, after complaining they sprayed a chemical in room which smells really bad whole night. Never gonna stay here ever.
1 nacht verbleven in april 2024
Reactie van Puneet Chaudhry op 27 apr 2024
Dear Valued Reviewer,Namaskar!We sincerely regret that the services provided were not to your expectations.We have discussed your feedback with the concerned heads enabling us to deliver memorable moments on your next visit.We look forward to host you again soon!Best Regards,Puneet ChaudhryGeneral Manager

2/10 – Ontzettend slecht

Rupinder

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dirty bathrooms, broken and uncomfortable beds
2 nachten verbleven in februari 2024
Reactie van Puneet Chaudhry op 27 apr 2024
Dear Valued Reviewer,Namaskar!We sincerely regret that the services provided were not to your expectations.We have discussed your feedback with the concerned heads enabling us to deliver memorable moments on your next visit.We look forward to host you again soon!Best Regards,Puneet ChaudhryGeneral Manager

10/10 – Uitstekend

Yusaf

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome stay.
3 nachten verbleven in maart 2024
Reactie van Puneet Chaudhry op 27 apr 2024
Dear Valued Reviewer,Namaskar!Thank you for appreciating our services.It has been an absolute honour hosting you and we look forward to welcoming you back to another Tru Blu experience.Warm Regards,Puneet ChaudhryGeneral Manager

2/10 – Ontzettend slecht

aakash, bay shore

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
On a good note, the gym is absolutely amazing. Huge and a lot of equipment not available at other hotel gyms in Delhi. Nothing else in this hotel is positive, unfortunately. It smells unbelievably bad in public areas, although the stink thankfully doesn’t enter the room. Rooms are ok. Quite dirty and badly maintained. The worst thing, though, is the mismanagement. I stayed for 3 nights through an Expedia booking where I should pay at the hotel, but Expedia had my credit card for holding the room. The hotel charged the first night on my USA credit card, I think as a no-show because I checked in late due to a late-night flight. Then when I checked out they charged the 3 nights on my local credit card. So I ended up with a double charge. Calling Expedia, the hotel, and the credit card all got me nowhere, so I decided to book the hotel for another night on the next time I was flying through Delhi. This way I was able to speak to management in person, show them all the receipts and charges and they assured me that they would refund the double charge. Well, a month later, no refund…and no reply to my calls and messages. It’s pretty unbelievable. But you will understand if you book there.
1 nacht verbleven in maart 2024

4/10 – Matig

Baljit

Reisde met partner
Positief: Netheid, voorzieningen
Nice hotel but the showers need updating also not a good experience with the breakfast team.
2 nachten verbleven in februari 2024
Reactie van Puneet Chaudhry op 12 mrt 2024
Dear Valued Reviewer,Namaskar!We sincerely regret that the services provided were not to your expectations.We have discussed your feedback with the concerned heads enabling us to deliver memorable moments on your next visit.We look forward to host you again soon!Best Regards,Puneet ChaudhryGeneral Manager

8/10 – Goed

Azhar

Positief: Personeel en service
1 nacht verbleven in februari 2024
Reactie van Puneet Chaudhry op 12 mrt 2024
Dear Valued Reviewer,Namaskar!Thank you for appreciating our services.It has been an absolute honour hosting you and we look forward to welcoming you back to another Tru Blu experience.Warm Regards,Puneet ChaudhryGeneral Manager

4/10 – Matig

Rahul

Reisde met familie
Positief: Personeel en service, voorzieningen
The stay was average overall. The property certainly does not feel like a Five star property. Positives: 1) Staff was definitely very professional and friendly. 2) Food selection and quality was great. Negatives: 1) We were on the 9th floor and the room and the whole floor smelt like Sewer. We were given the option to change rooms but because the whole floor smelt bad, didnt seem reasonable. I asked for an air freshener in the room, but the staff refused to leave one in the room and would only allow someone to come and spray. 2) Beer bottle openers in the room did not function and took the staff over an hour to get bottle opener for the room. 3) Bathroom faucets and such were starting to show rust. 4) We returned from a wedding at 4am and the phone lines to the concierge were not functioning.
2 nachten verbleven in februari 2024
Reactie van Puneet Chaudhry op 12 mrt 2024
Dear Valued Reviewer,Namaskar!We sincerely regret that the services provided were not to your expectations.We have discussed your feedback with the concerned heads enabling us to deliver memorable moments on your next visit.We look forward to host you again soon!Best Regards,Puneet ChaudhryGeneral Manager

2/10 – Ontzettend slecht

Sahana

Negatief: Netheid, staat van de accommodatie en faciliteiten
Worst room ever
1 nacht verbleven in februari 2024
Reactie van Puneet Chaudhry op 12 mrt 2024
Dear Valued Reviewer,Namaskar!We sincerely regret that the services provided were not to your expectations.We have discussed your feedback with the concerned heads enabling us to deliver memorable moments on your next visit.We look forward to host you again soon!Best Regards,Puneet ChaudhryGeneral Manager

6/10 – Redelijk

sarabjeet

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Property was falling apart
2 nachten verbleven in februari 2024
Reactie van Puneet Chaudhry op 12 mrt 2024
Dear Valued Reviewer,Namaskar!We sincerely regret that the services provided were not to your expectations.We have discussed your feedback with the concerned heads enabling us to deliver memorable moments on your next visit.We look forward to host you again soon!Best Regards,Puneet ChaudhryGeneral Manager

2/10 – Ontzettend slecht

Keso, Tbilisi

Reisde met familie
Negatief: Netheid, voorzieningen
Very bad area, very dirty rooms, breakfast terrible. Service ZERO! Don’t recommend to anyone! Even 1$ is to much for this hotel.
3 nachten verbleven in februari 2024
Reactie van Puneet Chaudhry op 12 mrt 2024
Dear Valued Reviewer,Namaskar!We sincerely regret that the services provided were not to your expectations.We have discussed your feedback with the concerned heads enabling us to deliver memorable moments on your next visit.We look forward to host you again soon!Best Regards,Puneet ChaudhryGeneral Manager

10/10 – Uitstekend

Siddharth

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing property and price is a bit far for Delhi site seeing n getting around but over all great hotel n service food is 9/10 … a bit out of Delhi but. Ice property
4 nachten verbleven in februari 2024
Reactie van Puneet Chaudhry op 12 mrt 2024
Dear Valued Reviewer,Namaskar!Thank you for appreciating our services.It has been an absolute honour hosting you and we look forward to welcoming you back to another Tru Blu experience.Warm Regards,Puneet ChaudhryGeneral Manager

8/10 – Goed

Lienette

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Definitely recommend
Overall, I would recommend. I felt safe being there as there was security to get through. The staff inside and outside were great and always ready to help. The room was a great size in accommodating three persons. The tub looked a little dirty but I had no intentions of using it. Otherwise, it was clean and the bed was super comfy. Also, the WiFi was a little spotty. Otherwise, it was a good stay.
3 nachten verbleven in januari 2024
Reactie van Puneet Chaudhry op 12 mrt 2024
Dear Valued Reviewer,Namaskar!Thank you for appreciating our services.It has been an absolute honour hosting you and we look forward to welcoming you back to another Tru Blu experience.Warm Regards,Puneet ChaudhryGeneral Manager

6/10 – Redelijk

Swapnil

Zakenreiziger
3 nachten verbleven in januari 2024
Reactie van Puneet Chaudhry op 12 mrt 2024
Dear Valued Reviewer,We regret that the services provided were not to your expectations.Kindly share your detailed feedback on fom@rdpvdelhi.com enabling us to deliver memorable moments on your next visit.We look forward to host you again soon!Best Regards,Puneet ChaudhryGeneral Manager

10/10 – Uitstekend

Rajesh

3 nachten verbleven in januari 2024
Reactie van Puneet Chaudhry op 12 mrt 2024
Dear Valued Reviewer,Namaskar!Thank you for appreciating our services.It has been an absolute honour hosting you and we look forward to welcoming you back to another Tru Blu experience.Warm Regards,Puneet ChaudhryGeneral Manager

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Positief: Comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Puneet Chaudhry op 12 mrt 2024
Dear Valued Reviewer,Namaskar!We sincerely regret that the services provided were not to your expectations.We have discussed your feedback with the concerned heads enabling us to deliver memorable moments on your next visit.We look forward to host you again soon!Best Regards,Puneet ChaudhryGeneral Manager

2/10 – Ontzettend slecht

Meenish, Edison

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This place is not even close to an any star hotel. The only thing good about is that all the staff are friendly and helpful. As for the property, worse hotel I had ever visited. The rooms are out dated and minimalist maintained. All floor carpets are smelly and old. Bathrooms are also minimalist maintained. The worse of everything is the smell and noise. They have function / party every night in the ground floor which starts with loud noise from middle of the night till 5AM every day. I was using my noise canceling headphones to sleep. Another worse thing is the banquet hall has open kitchen outside the hotel windows and the rooms smell strong oil all the time.
8 nachten verbleven in december 2023

10/10 – Uitstekend

Barbara Araceli

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Nihit

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service en voorzieningen
We had to change our room thrice during a 4 day stay. first room: reeked of cigarette smoke second room: dirty, looked like it wasn't cleaned since previous guests left third room: A/C stopped working. A few hours after that, water started leaking from the bathroom roof Very poorly trained staff. I honestly don't know how is this a 5 star hotel
4 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Neeti

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
We were given a room with Wifi issues, TV and phone were not working, bathroom’s door lock was broken. I would appreciate Bharat at the reception who changed our room to the better one. H
1 nacht verbleven in december 2023

10/10 – Uitstekend

Suki

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Saurabh

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I had a disappointing experience at Radisson Blu Paschim Vihar. The room was plagued with issues like bugs, and the overall cleanliness left much to be desired. The food quality was subpar, and the service from the hotel staff was unsatisfactory. To make matters worse, I got stuck in a malfunctioning elevator due to broken equipment. Overall, it's the worst hotel I've ever stayed at, and I wouldn't recommend it to anyone.
3 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Nikhil, Altadena

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unhygienic. No toilet paper. Infested with mosquitoes.
2 nachten verbleven in november 2023

4/10 – Matig

rajani

Negatief: Personeel en service
1 nacht verbleven in november 2023

4/10 – Matig

rajani

Reisde met een groep
Negatief: Personeel en service
Live music with dinner
2 nachten verbleven in november 2023

8/10 – Goed

Khushvinder

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
staff is friendlier
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Hani

2 nachten verbleven in oktober 2023

10/10 – Uitstekend

mohamed sadok

1 nacht verbleven in september 2023

8/10 – Goed

Suman

1 nacht verbleven in september 2023

6/10 – Redelijk

Neeraj

1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Lakhvir

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really bad experience
3 nachten verbleven in augustus 2023

4/10 – Matig

Neeta

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
this property is pretty poorly maintained and its surprising that Radison hasn't enforced higher standards. The front facing surface of the check in desk is dirty, filled with smudges and cracks. If they can't keep that clean, there isn't much hope for the rest. We were given a no-smoking room on a no smoking floor that smelled so strongly of smoke that we had to move. Mirrors and other surfaces were full of smudges and hand prints--even in our room. While the pool seemed clean, the deck on the pool had cracks and was also poorly maintained.
1 nacht verbleven in augustus 2023

8/10 – Goed

TOMOHIKO

Positief: Netheid, personeel en service
2 nachten verbleven in juli 2023

10/10 – Uitstekend

saurabh

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 week stay
Food v good.
15 nachten verbleven in juni 2023
Reactie van Puneet Chaudhry op 5 jul 2023
Dear Valued Reviewer,Namaskar!Thank you for appreciating our services.It has been an absolute honour hosting you and we look forward to welcoming you back to another Tru Blu experience.Warm Regards,Puneet ChaudhryGeneral Manager

10/10 – Uitstekend

Peihsien

1 nacht verbleven in mei 2023
Reactie van Puneet Chaudhry op 5 jul 2023
Dear Valued Reviewer,Namaskar!Thank you for appreciating our services.It has been an absolute honour hosting you and we look forward to welcoming you back to another Tru Blu experience.Warm Regards,Puneet ChaudhryGeneral Manager

4/10 – Matig

AMAR

Not enough check in or out counters room service took long long tome
1 nacht verbleven in mei 2023
Reactie van Dhruv Chopra op 28 mei 2023
Dear Guest,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel New Delhi Paschim Vihar . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel New Delhi Paschim Vihar , I look forward to welcoming you back.

8/10 – Goed

Bharat

9 nachten verbleven in mei 2023
Reactie van Dhruv Chopra op 28 mei 2023
Dear Guest,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel New Delhi Paschim Vihar . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel New Delhi Paschim Vihar , I look forward to welcoming you back.

2/10 – Ontzettend slecht

Hemant

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
First of all I want to clarify that this isn’t a bad review on hard working performing cleaning staff on my floor or dining room attendants who made sure my cup of tea is full. They are probably the reason why people stay in this terrible property. First nice welcoming mosquitos, and the receptionist who is almost devoid of greeting enthusiasm but quick to offer welcome drinks. You probably need lots and lots of blood to feed these hungry mosquitoes so better remain hydrated with blood as sweet and good tasting for a feast. So if you happen to smash a fat mosquito in morning you better turn service on for cleanup of bloody murder scene. Some wise person said there is abundance of both mosquitoes and politicians in Delhi however only mosquitoes happen to do all the hard work & be the fall guy too! Second is the marriage hall next to hotel providing all day-free entertainment which comes free till late in night, yes 1 AM. Top quality entertainment so good that my ears are still ringing with same tune a day after returning back home. For people traveling from USA it’s a blessing in disguise as you can hardly sleep at nights after a day of hard work so you hardly feel jet legged returning back to USA to delight of your manager seeing no productivity decline post India travel. To the credit of service no requests take less than 25 minutes and a shout on phone to the top of my lungs. No matter it’s replacing bad wireless key to empty all out mosquito repellent.
8 nachten verbleven in mei 2023
Reactie van Dhruv Chopra op 28 mei 2023
Dear Guest,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel New Delhi Paschim Vihar . Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel New Delhi Paschim Vihar , I look forward to welcoming you back.

2/10 – Ontzettend slecht

Lalit

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would not stay again
Very poor service from staff. Staff don’t care Not customer friendly, nothing organised. hotel needs a new make over. Pool is cold not heated. There is mosquitoes everywhere.
8 nachten verbleven in april 2023
Reactie van Dhruv Chopra op 28 mei 2023
Dear Guest,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel New Delhi Paschim Vihar . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel New Delhi Paschim Vihar , I look forward to welcoming you back.

6/10 – Redelijk

Gurdev

Reisde met familie
Negatief: Netheid
4 nachten verbleven in maart 2023

4/10 – Matig

Arpana

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service, comfort kamer
1 nacht verbleven in maart 2023

2/10 – Ontzettend slecht

Shubham

1 nacht verbleven in maart 2023

2/10 – Ontzettend slecht

Amrit

Zakenreiziger, Reisde met partner, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
When we checked in the room wasn’t cleaned properly. There were hair all over the bathroom and on the bed. Food was on the floor and wasn’t cleaned properly. When we asked for a change of room front desk was rude and didn’t allow us to change. We had to ask for room service guy to come and clean the room completely. That took 1 hr and it was all during 2AM in the morning. I am never going to stay with them again.
2 nachten verbleven in februari 2023
Reactie van Puneet Chaudhry op 7 mrt 2023
Dear Valued Reviewer,Namaskar!We sincerely regret that the services provided were not to your expectations.We have discussed your feedback with the concerned heads enabling us to deliver memorable moments on your next visit.We look forward to host you again soon!Best Regards,Puneet ChaudhryGeneral Manager

6/10 – Redelijk

John

3 nachten verbleven in januari 2023
Reactie van Puneet Chaudhry op 7 mrt 2023
Dear Valued Reviewer,We regret that the services provided were not to your expectations.Kindly share your detailed feedback on fom@rdpvdelhi.com enabling us to deliver memorable moments on your next visit.We look forward to host you again soon!Best Regards,Puneet ChaudhryGeneral Manager

2/10 – Ontzettend slecht

Chandan

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2023
Reactie van Puneet Chaudhry op 7 mrt 2023
Dear Valued Reviewer,We regret that the services provided were not to your expectations.Kindly share your detailed feedback on fom@rdpvdelhi.com enabling us to deliver memorable moments on your next visit.We look forward to host you again soon!Best Regards,Puneet ChaudhryGeneral Manager

10/10 – Uitstekend

Khushvinder

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and professional staff.
Reactie van Mr. Puneet Chaudhry op 23 nov 2022
Dear Valued Reviewer,Namaskar!Thank you for appreciating our services.It has been an absolute honour hosting you and we look forward to welcome you back to another Tru Blu experience.Warm Regards,Puneet ChaudhryGeneral Manager

8/10 – Goed

Khushvinder

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff. The surroundings were not clean. (I understand this is beyond your control )
Reactie van Mr. Puneet Chaudhry op 23 nov 2022
Dear Valued Reviewer,Namaskar!Thank you for appreciating our services.We have discussed your feedback with the concerned heads enabling us to deliver memorable moments on your next visit.It has been an absolute honour hosting you and we look forward to welcome you back to another Tru Blu experience.Warm Regards,Puneet ChaudhryGeneral Manager

6/10 – Redelijk

Arvinder

Zakenreiziger, Reisde met familie en kleine kinderen
Negatief: Personeel en service
Not enough supplies were in the room knowingly room was booked for 2 adults and a kid. And it was business lounge
1 nacht verbleven in oktober 2022
Reactie van Mr. Puneet Chaudhry op 23 nov 2022
Dear Valued Reviewer,Namaskar!We sincerely regret that the services provided were not to your expectations.We have discussed your feedback with the concerned heads enabling us to deliver memorable moments on your next visit.We look forward to host you again soon!Best Regards,Puneet ChaudhryGeneral Manager