Exterieur

Beoordelingen van Copperstone Resort

4 out of 5
Copperstone Resort
250 2nd Avenue, Dead Man's Flats, AB

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 280 van 452 beoordelingen" "
Gastenscore: 8 - Goed. 117 van 452 beoordelingen" "
Gastenscore: 6 - Redelijk. 25 van 452 beoordelingen" "
Gastenscore: 4 - Matig. 19 van 452 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 452 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The apartment was beautiful and very spacious!! Enjoyed everything about it...... the exception that the barbeque was out of service but really that's not much of a concern. Will definitely be planning a return in the near future
2 nachten verbleven in mei 2024
Reactie van Leena op 28 mei 2024
Richard, Thank you for your excellent review! We're thrilled to hear that you enjoyed the beautiful and spacious apartment. We apologize for the BBQ being out of service but are glad it didn’t affect your stay too much.We look forward to welcoming you back shortly!

8/10 – Goed

Corina

Reisde met partner
Positief: Netheid
Beautiful property. Was disappointed that there was only one face cloth for 3 days for 2 people. Staff was not friendly at all. The room above us was surprisingly very noisy. However all said those things were minor and we were very pleased to have been there.
3 nachten verbleven in mei 2024
Reactie van Leena op 28 mei 2024
Corina, Thank you for your feedback. We're glad you found the property beautiful and were pleased with your stay. We apologize for the inconvenience regarding the face cloths and the noise from the room above. We also regret that you found the staff unfriendly. Your feedback is valuable, and we will work on these areas to improve our guests' experience. We hope to welcome you back in the future.

10/10 – Uitstekend

Edward, Hoover

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice property and good location. Nice staff
3 nachten verbleven in mei 2024
Reactie van Copperstone Resort op 26 mei 2024
Thank you for taking the time in sharing your review with us at the Copperstone Resort! We would love to welcome you back in the area the next time you're nearby, Edward!

10/10 – Uitstekend

sharon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was an excellant place to stay. Very clean and comfortable. Had everything I needed in suite. The only resturant closes at 2pm and the food was very greecy. Sandwiches and drinks were way over priced if you wanted to buy from the store. Otherwise 5 minute drive to canmore.
3 nachten verbleven in mei 2024
Reactie van Copperstone Resort op 22 mei 2024
Sharon, Thank you so much for taking the time to review your stay! We look forward to welcoming you back again soon for another wonderful stay!

10/10 – Uitstekend

Daniel

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing place to stay with family. We made great use of the living and kitchen space. Unfortunately it's quite far from most attractions in the Banff (30 min)/Jasper (2 hrs) area, so we had to do quite a bit of driving. However this does not take away from the great value for the cleanliness, space, and proximity. Would definitely stay again if I were to visit the Banff area.
4 nachten verbleven in mei 2024
Reactie van Feb op 22 mei 2024
Daniel, Thank you for sharing your experience with us. We're glad to hear that you found our place to be amazing and met your expectations with its amenities. We look forward to welcoming you back again soon!

8/10 – Goed

Kelly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My daughters and I just spent 3 nights at the resort. We prefer to stay at Copperstone Resort vs. in Canmore or Banff. It’s a quiet and relaxing place. Overall we were very happy as usual. Unfortunately, my one daughter was kept up after quite hours by a big family in the room beside us, but that’s just due to people who don’t have any consideration of others around them. I tell everyone I know about the resort and will continue to go with my daughters! Thank you for the wonderful stay.
3 nachten verbleven in mei 2024
Reactie van Leena op 20 mei 2024
Kelly, Thank you for sharing your experience with us! We're delighted to hear that you and your daughters enjoyed your stay at Copperstone Resort. We apologize for the inconvenience caused by the noisy neighbors and appreciate your understanding. It's lovely to hear that you understand the quiet and relaxing atmosphere of the resort.We look forward to welcoming you back again soon for another wonderful stay!

8/10 – Goed

Melanie

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
It was just fine. Place was clean
3 nachten verbleven in mei 2024
Reactie van Feb op 4 mei 2024
Thank you for taking the time in sharing your review with us at the Copperstone Resort! We would love to welcome you back in the area the next time you're nearby, Melanie!

10/10 – Uitstekend

Corey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet area with low traffic. However, I was woken up 700am one morning as they dragged the big blue metal recycling out of the garage for pickup. This was supposed to be my only sleep in day, lol. Very very loud wakeup call! Don't get the room next to the garage. Otherwise, I would say the stay was as expected with nice facility and staff. It was a 1 bedroom condo style room with descent hide a bed, nice kitchen and eating area, and good washer and dryer.
4 nachten verbleven in april 2024
Reactie van Leena op 15 apr 2024
Corey, Thank you for sharing your experience with us. We're glad to hear that you found our facility and staff to be nice and that the condo-style room met your expectations with its amenities. However, we apologize for the disturbance caused by the noise from the recycling pickup early in the morning. We appreciate your feedback about avoiding rooms next to the garage for future guests. Your comfort is important to us, and we'll take steps to address this issue. We hope to have the opportunity to welcome you back for a more restful stay in the future.

10/10 – Uitstekend

Helga

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Leena op 15 apr 2024
Helga, Thank you for the review! We are thrilled you enjoyed your stay with us and we hope you visit us again soon!

10/10 – Uitstekend

Steve

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff, if you need anything just ask and they are very helpful and kind!!
2 nachten verbleven in april 2024
Reactie van Leena op 15 apr 2024
Steve, Thank you for your kind words! We're delighted to hear that you found our staff to be great, helpful, and kind. Providing excellent service is important to us, and we're glad we could assist you during your stay. If you need anything else in the future, please don't hesitate to ask. We look forward to welcoming you back again soon!

10/10 – Uitstekend

Shay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent stay!
3 nachten verbleven in april 2024
Reactie van Leena op 15 apr 2024
Shay, Thank you for the review! We are thrilled you enjoyed your stay with us and we hope you visit us again soon!

10/10 – Uitstekend

Jonathan

3 nachten verbleven in maart 2024
Reactie van Feb op 27 apr 2024
Jonathan, Thank you for the review! We are thrilled you enjoyed your stay with us and we hope you visit us again soon!

6/10 – Redelijk

Laura

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2024
Reactie van Leena op 2 apr 2024
Laura, Thank you for the review, We hope you stay with us again soon!

10/10 – Uitstekend

Kim

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
While it was fabulous, the owner needed to include in their listing that the unit was multi-level, which was impossible with crutches following surgery (we were there for recovery time) and hard for arthritis-ridden leg. The multi levels would be good for lots of people, but we found it isolating. The bathrooms both upstairs made it a real challenge to spend any time downstairs (180 degree turn in the stairwell). I'll be more diligent next time I book, but the listing really should have included this info. Property maintenance guy was really good, as was stand-in reception guy, who was really from housekeeping !!
8 nachten verbleven in maart 2024
Reactie van Leena op 28 mrt 2024
Kim, Thank you for your feedback. We apologize for any inconvenience the multi-level layout caused during your recovery. We'll take your comments into account for future improvements to the listing. We're glad to hear that the property maintenance and reception staff were helpful during your stay. If you need any further assistance, please don't hesitate to reach out. We hope to host you again under better circumstances in the future.

10/10 – Uitstekend

Alicia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Been before always enjoy my stay.
2 nachten verbleven in maart 2024
Reactie van Leena op 25 mrt 2024
Alicia, Thank you for your loyalty! We're thrilled to hear that you've enjoyed your stays with us in the past. We're committed to providing a great experience for our guests, and we look forward to welcoming you back for another enjoyable stay!

4/10 – Matig

Breanne

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Leena op 25 mrt 2024
Breanne, Thank you for leaving a review. We hope you enjoyed your stay!

10/10 – Uitstekend

Nathan

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Absolutely loved it. Wish it had a hot tub in the bathroom, but it is a very nice large bathroom. Enjoyed my vacation. Thank you very much.
2 nachten verbleven in maart 2024
Reactie van Leena op 25 mrt 2024
Nathan, Thank you for your kind words! We're delighted to hear that you loved your stay with us and that you enjoyed our large bathroom. Your feedback about the hot tub is noted, and we'll consider it for future improvements. We're thrilled that you had a great vacation, and we hope to have the pleasure of hosting you again in the future. Thank you for choosing us!

8/10 – Goed

Melissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Leena op 25 mrt 2024
Melissa, Thank you for leaving a review. We hope you enjoyed your stay!

10/10 – Uitstekend

John

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a great place to stay. It’s nice and quiet but still close to Banff, Kananaskis, and Canmore.
3 nachten verbleven in maart 2024
Reactie van Leena op 13 mrt 2024
John, Thank you for the perfect 5-star review. We are thrilled you enjoyed your stay and hope you visit us again soon!

10/10 – Uitstekend

John

1 nacht verbleven in maart 2024
Reactie van Leena op 28 mrt 2024
John, Thank you for the review. We hope you enjoyed your stay! Please visit us again soon!

8/10 – Goed

LAURIE

Positief: Netheid, staat van de accommodatie en faciliteiten
Great place but no staff around and the view outside was not that great looking at gas station
1 nacht verbleven in maart 2024
Reactie van Leena op 6 mrt 2024
Laurie,Thanks for sharing your experience. We apologize for any inconvenience regarding staff availability and the view. We'll take note of your comments for improvement. We hope to welcome you back for a better experience in the future.

10/10 – Uitstekend

Violet

Positief: Netheid, personeel en service
Staff went beyond their jobs to help us. They keep warning us of the construction other than knowing and seeing what was happening we would never have known. The Husky across the street in walking distance is really good and reasonable rates and excellent service. We will definitely stay there again. The tub was wonderful and was nice to have a real kitchen with a dishwasher. Good quality for the price. Thankyou
3 nachten verbleven in februari 2024
Reactie van Leena op 4 mrt 2024
Violet, We're thrilled to hear that our staff provided exceptional service during your stay and that you enjoyed the amenities such as the tub and kitchen with a dishwasher. Thank you for your positive feedback on our establishment. We look forward to welcoming you back on your next visit!

2/10 – Ontzettend slecht

Griffin

Reisde met partner, Reisde met familie
Negatief: Personeel en service
Very poor service. We showed up at 9:40, and were provided poor instructions to access our room. When we finally got to our room, the access code was wrong, and no one was around to help us as front desk staff are only available until 10. We were locked out. We called security, and they showed up but let us know this property doesn't have any sort of master key. They called the owner to see if he could help but it turns out he never takes calls after hours. Security said this was normal for the copperstone, and they've had this exact same issue with other guests. We had to leave and find accomodations elsewhere.
2 nachten verbleven in februari 2024
Reactie van Leena op 29 feb 2024
We're sorry for the inconvenience. Your feedback is valuable, and we'll address these issues promptly. We hope to regain your trust in the future.

10/10 – Uitstekend

Jacoba

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The condo was very comfortable, clean and had everything we needed. Only 10 min drive to Canmore and 30 minutes to Nakiska ski resort. Very well priced. Only negative is that there is only 1 hot tub for the whole complex and it was full most of the time
3 nachten verbleven in februari 2024
Reactie van Leena op 27 feb 2024
Jacoba, Thank you for the wonderful review. We are glad you enjoyed your stay with us and we hope you come stay with us again soon

10/10 – Uitstekend

William

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stay was nice. Very close to Canmore and not to much further till you get to Banff.
3 nachten verbleven in februari 2024
Reactie van Leena op 22 feb 2024
William, Thank you for the wonderful 5-star review. We are so happy you enjoyed your stay with us and we hope to see you visit again soon

10/10 – Uitstekend

Brad

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Leena op 19 feb 2024
Brad, Thank you for the perfect 5-star review!

10/10 – Uitstekend

Briana

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed here many times over the years and it is the best and most affordable place for what you get. It is 10mins from Canmore which is incredibly convenient. I am one who appreciates a quiet comfortable stay and this is just perfect. The rooms are apartment style and yet cheaper than a basic hotel room. Full size kitchen/appliances as well as laundry in your suite. Huge bathrooms and bedrooms. Cozy living room area and electric fire place for those chilly winter days. Plus it is PET-FRIENDLY! It is incredibly clean, comfortable, and private. Very family friendly as well as they have rooms with bunkbeds and a pullout couch as well. 1000/10 will recommend if you are looking for a mountain getaway without the mountain prices. Thank you copperstone for everything!
2 nachten verbleven in januari 2024
Reactie van Leena op 12 feb 2024
Briana, Thank you so much for the wonderful review. We are so pleased you enjoyed your stay with us. We welcome you back anytime!

8/10 – Goed

Tannis

Reisde met familie
Positief: Netheid
Good value. Underground parking with kitchen. Walking trails nearby.
3 nachten verbleven in februari 2024
Reactie van Leena op 12 feb 2024
Tannis, Thank you for the review We are so glad you enjoyed the walking trails. We would love to have you stay with us again soon!

10/10 – Uitstekend

Raymond

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Leena op 9 feb 2024
Raymond, We are thrilled that you had such a wonderful time staying with us. We hope you will come back soon!

10/10 – Uitstekend

sheldon

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Family vacation
It was a amazing place to stay. Very well modern great location very clean. Was extremely exceptional!
2 nachten verbleven in februari 2024
Reactie van Leena op 8 feb 2024
Sheldon, Thank you for the perfect review. We are thrilled that you had an amazing stay with us! Hopefully, we will see you again

10/10 – Uitstekend

Terena

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hot tub was amazing! We loved the convenience of having a kitchen and being able to cook and not have to eat out all the time. Tge underground parking was marvellous.
2 nachten verbleven in januari 2024
Reactie van Copperstone Resort op 31 jan 2024
Terena, Thank you for this 5 Star review! There is not much more relaxing than an evening in a hot tub after a day out and about, we are so glad you made use of it! The underground parking is a frequent mention of guests, particularly in winter weather! We hope the next time you are in the area this will be your go-to spot!

10/10 – Uitstekend

Paul, Calgary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Copperstone Resort op 31 jan 2024
We're so pleased everything met your expectations and we'd love to welcome you back when you find yourself in the area again, Paul!

10/10 – Uitstekend

CORRI

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Copperstone Resort op 31 jan 2024
We're glad you enjoyed your visit and appreciate you taking a moment to leave us a review Corri. It would be a pleasure to host you again the next time you are in the area.

10/10 – Uitstekend

Earl

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Brought my queen here for a weekend of relaxation and it was amazing. Property was very modern and clean. Location was just a short trip to Canmore. Staff was very polite and helpful. Front desk was welcoming and helpful. We will be back.
2 nachten verbleven in januari 2024
Reactie van Copperstone Resort op 29 jan 2024
Earl, thanks for choosing to stay with us for your weekend of relaxation with your 'queen'! We are so glad you had a great stay and we can't wait to welcome you back!

10/10 – Uitstekend

Alyse

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The resort was clean, spacious, and convenient driving distance to Banff and all activities we wanted to experience. Highly recommend as a lower cost of stay if you don't mind driving the extra 10 - 40 minutes to activities offered in the area. Canmore is just an 8 min drive and just as nice as Banff with great food and people.
4 nachten verbleven in januari 2024
Reactie van Copperstone Resort op 29 jan 2024
Alyse, thank you so much for taking the time to post this review so future guests might know just what to expect! Banff is definitely beautiful and should be on everyone's list, but Canmore feels more neighborly (in our opinion) and has some pretty great restaurants and places to visit. We are so happy you enjoyed your time here and hope we have a chance to welcome you back again!

10/10 – Uitstekend

Kitt

2 nachten verbleven in januari 2024
Reactie van Copperstone Resort op 22 jan 2024
Kitt, Thanks for this perfect score of five-stars! We're glad you were impressed with your stay. Visit again soon!

10/10 – Uitstekend

Leslie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great spot for our family of 4. Close to the highway
1 nacht verbleven in januari 2024
Reactie van Copperstone Resort op 17 jan 2024
Leslie, we are so pleased this place worked perfectly for your family! We hope you enjoyed exploring the area!

8/10 – Goed

Leckie

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Copperstone Resort op 17 jan 2024
Leckie, thanks for taking time to rate your stay! We hope you had a fantastic visit to the area!

10/10 – Uitstekend

Curtis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the underground parking.
3 nachten verbleven in januari 2024
Reactie van Copperstone Resort op 9 jan 2024
Curtis, Thank you so much for taking the time to review your stay! We hope the underground parking was just one of many things you loved about your visit to Copperstone Resort!!

8/10 – Goed

Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024
Reactie van Copperstone Resort op 9 jan 2024
Maria, thanks for taking the time to rate your stay. We hope you had a wonderful visit!

10/10 – Uitstekend

ryan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not much around the property
3 nachten verbleven in januari 2024
Reactie van Copperstone Resort op 9 jan 2024
Ryan, thanks for taking time to review your stay. We hope you enjoyed getting out and exploring the area and left with your fill of fresh air!

6/10 – Redelijk

Robert

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Very overpriced compared to comparable places in Canmore. Getting extra blankets and anything else was difficult.
2 nachten verbleven in januari 2024
Reactie van Copperstone Resort op 17 jan 2024
Robert, we are sorry that you found the price point too high, but we strive to ensure that our rates reflect the most competitive rate possible!

8/10 – Goed

Dennis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was supposed to sleep 6 but there weren’t enough pillows or blankets to sleep 6.
1 nacht verbleven in januari 2024
Reactie van Copperstone Resort op 9 jan 2024
Dennis, thank you for providing us with this feedback. There should have been pillows and blankets for 6, and we apologize that there weren't! Had you let us know about this during your stay we would have brought you what you needed! We hope your visit was a good one, filled with fun and adventure!

6/10 – Redelijk

Sandra

5 nachten verbleven in december 2023
Reactie van Copperstone Resort op 9 jan 2024
Sandra, we appreciate you taking time to rate your stay but are disappointed to know that you only had a 3 Star stay. Our goal is for every guest to have a 5 Star experience so we would love to know what we could have done better!

10/10 – Uitstekend

Tamara

1 nacht verbleven in december 2023
Reactie van Copperstone Resort op 29 dec 2023
Tamara, we are absolutely thrilled you loved your accommodations so much that you awarded it 10 out of 10! We strive to make sure all of our guests enjoy their experience with us and we're glad we were able to meet that expectation. We hope to see you back!

10/10 – Uitstekend

Raymond, Calgary

2 nachten verbleven in december 2023
Reactie van Copperstone Resort op 9 jan 2024
Raymond, thank you for choosing to stay at Copperstone Resort! We are so happy your stay was a 5 Star one!

4/10 – Matig

Geverifieerde reiziger

The resort was very noisy. There was kids in the halls screaming, dogs barking, and lots of banging from the rooms below and across.
1 nacht verbleven in december 2023
Reactie van Copperstone Resort op 18 dec 2023
We are so sorry your stay was not as relaxing as you had hoped it would be. We hope you enjoyed exploring the area and had an otherwise nice visit.

10/10 – Uitstekend

Ian

2 nachten verbleven in december 2023
Reactie van Copperstone Resort op 13 dec 2023
Ian, we are glad to know you had a 5 Star stay with us! We hope you enjoyed your visit to the area!

8/10 – Goed

Kelly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly recommend. Always stay at the Copperstone Resort vs. Canmore or Banff. Quiet and safe. Comfortable beds and clean. Shower water pressure was too harsh for me but my partner was happy with it. Fireplace fan blew cool air vs. hot/warm, so we just kept the fan off. Otherwise, we loved our stay. Plan to return in the near future!!
2 nachten verbleven in november 2023
Reactie van Copperstone Resort op 29 nov 2023
Kelly, Thank you for the recommendation! With all the accommodations available in the area, we are so delighted to know you keep coming back and staying with us! We look forward to your next visit!

10/10 – Uitstekend

Monica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean, comfortable & quiet!
2 nachten verbleven in november 2023
Reactie van Copperstone Resort op 29 nov 2023
Monica, thank you for this review! Clean, comfortable and quiet is exactly what we strive for!! Hope your visit was both relaxing and adventure filled!