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Beoordelingen van Ben Cruachan inn

4 out of 5
Ben Cruachan inn
Ben Cruachan inn, Dalmally, Scotland

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 94 van 128 beoordelingen" "
Gastenscore: 8 - Goed. 27 van 128 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 128 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 128 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 128 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

8,8/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Keith

We had a separate suite with a kitchenette. Extra space and facility with our dog. Lovely, modern and well equipped.
6 nachten verbleven in april 2024
Reactie van Mike Lindsay - General Manager op 17 mei 2024
Thank you for leaving a positive review Keith

10/10 – Uitstekend

Nicholas

Reisde met partner
We had a lovey mini break, the place was perfect for our hiking plans around the area. The staff were very friendly and helpful, really nice Cosey bar with a big fire.
3 nachten verbleven in februari 2024
Reactie van Mike Lindsay - General Manager op 20 apr 2024
Thank you for your lovely feedback and taking the time to leave a positive review.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyed our stay, peaceful and quiet. Staff were extremely friendly and welcoming. Would have liked to see a little more variety on the menu, however food was delicious.
2 nachten verbleven in februari 2024
Reactie van Mike Lindsay - General Manager op 21 feb 2024
Thank you for leaving a lovely review.

6/10 – Redelijk

Aneha

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Staff were friendly and helpful. However did feel like the room smelt a little strange. The food in the main area was delicious.
1 nacht verbleven in januari 2024
Reactie van Mike Lindsay - General Manager op 18 jan 2024
Hi Aneha, I'm disappointed to read a phantom smell has appeared in your room. We'll look into this. I'm glad otherwise the Inn was able to offer you some lovely food and service.

10/10 – Uitstekend

Jari

1 nacht verbleven in december 2023
Reactie van Mike Lindsay - General Manager op 18 jan 2024
Thank you for your positve review Jarl.

10/10 – Uitstekend

Josh

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing stay. Gorgeous views and great dinner. Our checkin agent was also our bartender. He was amazing!
1 nacht verbleven in augustus 2023
Reactie van Mike Lindsay - General Manager op 20 aug 2023
Hi Josh, We're a small team and turn our hand to all jobs, thank you so much for the positive review.

10/10 – Uitstekend

Catherine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely place Thank you
2 nachten verbleven in augustus 2023
Reactie van Mike Lindsay - General Manager op 20 aug 2023
Thank you for taking the time to leave a positive review.

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and comfortable , ideal for an overnight stay, breakfast a little expensive though
1 nacht verbleven in augustus 2023
Reactie van Mike Lindsay - General Manager op 20 aug 2023
Thank you for leaving us positive feedback, I do hope you found the breakfast to be good value.

4/10 – Matig

Jean-Philippe

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Comfort kamer
disappointing
We had booked a room with a king bed and got a room with a very small double bed. Which is not ideal for two and even less with a baby (which we had indicated when booking). The mattress was also of poor quality, as a result we slept very badly. Also the photos showed a window, we only had two small skylights and no window at all in the bathroom. The staff was friendly and the food quite good, but overall we were very disappointed, especially for the price paid!
1 nacht verbleven in augustus 2023
Reactie van Ben Cruachan Inn. op 20 aug 2023
Hello Jean-Philippe, We're disappointed to receive poor feedback.Please do ensure you book a room suitable for the number of guests in your party. The room selected certainly isn't suitable for two adults and a child, hence you cannot book a standard room and cot. Adding the child in the messaging system does not entitle you to a free upgrade. Kind regards.

10/10 – Uitstekend

Gerd

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly, helpful and personable staff. Rooms clean and easily excisable.
2 nachten verbleven in augustus 2023
Reactie van Mike Lindsay - General Manager op 15 aug 2023
Thank you for leaving us a positive review. We appreciate your time.

10/10 – Uitstekend

LJ

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful inn made better by great staff & service
Due to a series of traffic incidents, we ended up running late for our scheduled check-in and rang ahead to let staff at the inn know. We were tired and stressed and their response couldn't have been more lovely and reassuring. We had a very good night's sleep in 2 of the garden suites which were immaculately clean, very spacious and had great facilities for a family of 5 travelling with their dog. We booked a hot breakfast for the following morning which was both delicious and filling. We would definitely be happy to return, hopefully with more time to enjoy the beautiful surroundings next time!
Outside the garden suites looking back towards the main Inn building
View from the front of the garden suites towards Loch Awe
1 nacht verbleven in augustus 2023
Reactie van Mike Lindsay - General Manager op 15 aug 2023
Thank You LJ, We do hope to see you again and it's never any trouble staying up late for friendly folk like yourselves.

10/10 – Uitstekend

Léonie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très contants de notre séjour. :)
Nous avons séjourné en famille durant 2 nuits. La vue était magnifique. La cuisine était fonctionnelle. L'endroit très propre. Très bon accueil à la réception. Très facile pour parquer la voiture.
2 nachten verbleven in juli 2023
Reactie van Mike Lindsay - General Manager op 10 aug 2023
Bonjour, thank you for leaving us a positive review. We appreciate your time and hope to see you again soon.

8/10 – Goed

Lena

1 nacht verbleven in juli 2023
Reactie van Mike Lindsay - General Manager op 25 jul 2023
Thank You

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely stop in the Western Highlands
An excellent place to stay on Loch Awe. 3 minutes' walk from the train station - take the gravel pathway leading to a slope at the end of the platform, rather than the steep stairs up from the platform itself, if you have heavy luggage. Scottish Citylink coaches stop right outside the front door - there is no marked bus stop but you can just wave the driver down. Oban is 20 miles away (35 minutes by train). The Inn is impeccably kept and the welcome is very warm and friendly.
3 nachten verbleven in juli 2023
Reactie van Mike Lindsay - General Manager op 25 jul 2023
Hello David, We very much appreciate you taking the time to leave a positive review.

10/10 – Uitstekend

Elena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Casette molto carine vista lago, personale gentile, ottima cucina
2 nachten verbleven in juli 2023
Reactie van Mike Lindsay - General Manager op 9 jul 2023
Thank you for the time taken to leave a positive review.

10/10 – Uitstekend

Jan-Tore

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I had a wonderful experience at this charming hotel. Room was cozy and clean, and the views from our room were breathtaking. The staff was friendly and the food was off good. Overall, I am extremely satisfied with my stay.
1 nacht verbleven in juni 2023
Reactie van Mike Lindsay op 1 jul 2023
Thank you very much for your review.

10/10 – Uitstekend

Ann

3 nachten verbleven in juni 2023
Reactie van Mike Lindsay - General Manager op 26 jun 2023
We appreciate the positive review.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely self catering room- exactly what we needed
1 nacht verbleven in april 2023
Reactie van Mike Lindsay - General Manager op 26 jun 2023
Thank You for leaving a positive review

10/10 – Uitstekend

Seonaid

1 nacht verbleven in april 2023
Reactie van Mike Lindsay - General Manager op 26 jun 2023
Thank You.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable, good food, well maintained, cute location.
1 nacht verbleven in maart 2023
Reactie van Mike - Ben Cruachan Inn op 26 mrt 2023
Thank You!

10/10 – Uitstekend

Catherine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We had a brilliant stay and would not hesitate to return. Stayed in one of the apartments which was clean, comfortable and modern (would benefit from a side table and lamp in the living area). Really friendly staff, cosy bar area and excellent food. Another vegetarian option on the menu would have been good, but otherwise food was of a really high quality and reasonably priced. Overall an amazing stay!
2 nachten verbleven in maart 2023
Reactie van Mike - Ben Cruachan Inn op 26 mrt 2023
Thank you so much. We agree on the Vegetarian Option, and have added multiple to our newly launched Spring Menu, there are more coming for summer too!

10/10 – Uitstekend

Paul

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2023
Reactie van Mike - Ben Cruachan Inn op 6 apr 2023
Thank you for taking the time to leave us a review.

10/10 – Uitstekend

Steven, Baulkham Hills

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful location, great food, fantastic people.
Reactie van Team Ben Cruachan op 14 jan 2023
Thank you for your kind words, and taking the time to post a review. We hope to see you again in the future!

10/10 – Uitstekend

Jane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location, fabulous food, friendly staff!
This was a great place to spend our last night touring Scotland. The food was fantastic, by far the best meal we’d had on the trip. We stayed in one of the garden chalets over looking the loch. It’s a little compact but has everything you need and great soundproofing. The shower was also the best we’d had by miles for good water pressure and at last a bath towel big enough to wrap around your entire body! My only small observation would be that the sofa bed in the lounge area isn’t very comfortable to sit for a long time, so not sure what it would be like to sleep on. Also the walls in both rooms were badly scuffed and marked which if given a fresh coat of paint would give a better first impression. As with all the places we stayed in, they are very short staffed. So be patient and prepared for a little wait to be served, as they are doing the best that they can. All in all though this was a great ending to our fabulous tour of beautiful Scotland. We would definitely return.
1 nacht verbleven in september 2022
Reactie van Cameron op 29 sep 2022
Jane,Thank you for staying with us and taking the time to review your stay. Yes 100% agree with you on the scuff marks. We paint these between end and start of season every year; but they do indeed take a bit of a battering between May and September when we run at full occupancy and have no chance to keep up the paint work. Thank you so much for your patience with our lack of staff, something that is hampering our industry throughout the UK, especially in remote areas.

10/10 – Uitstekend

Trond

1 nacht verbleven in september 2022
Reactie van Mike - Ben Cruachan Inn op 3 nov 2022
Thank you for taking the time to review your stay.

10/10 – Uitstekend

Gabriele

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in september 2022
Reactie van Team Ben Cruachan op 17 sep 2022
Thank You

10/10 – Uitstekend

Megan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2022
Reactie van Team Memeber op 26 jun 2023
Thank You

10/10 – Uitstekend

Neil

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A very pleasant overnight break of journey.
Lovely surroundings, with our garden suite room overlooking the loch. The staff were very welcoming and service was excellent, with the food matching that too. Added to the list of places we would like to return to (maybe by train: the station is just over the road, but you would not know it unless you looked closely).
1 nacht verbleven in september 2022
Reactie van Cameron op 6 sep 2022
Neil,Thank you for taking the time to leave a wee review of your stay. Hope you had a good onward journey and to see you by train next time.

10/10 – Uitstekend

Alexander

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
>xcellent, Dot friendly and great food.
Ver clean and tidy in our "garden Room". Whilst it was equipped for self-catering we ate in the excellent restaurant, The premises are dog friendly and the staff are attentive. The food is better than the menu suggests and is proper restaurant quality,
2 nachten verbleven in augustus 2022
Reactie van Cameron op 4 sep 2022
Alexander,Thank you for taking the time to leave us some feedback of your stay. Great to hear you enjoyed and hope you had a good onward jounrey.

10/10 – Uitstekend

lisa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We had a fantastic stay. The hotel staff were extremely helpful and gave us good recommendations of places to visit. Very happy with the food and our room.
3 nachten verbleven in augustus 2022
Reactie van Cameron op 25 aug 2022
Lisa,Thank you for taking the time to leave some feedback of your stay. Glad you had a great time in the area and hope you had a good inward jounrey.

6/10 – Redelijk

Eric, Yarrow Point

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Super friendly staff. Convenient location. The rooms are a bit outdated and less comfortable.
1 nacht verbleven in augustus 2022
Reactie van Cameron op 20 aug 2022
Eric,Thank you for taking the time to leave us some feedback. We appreciate your comments about the rooms in the main building. We do have plans in place to upgrade some of the facilities at the end of the season.

10/10 – Uitstekend

Maria

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Väldigt fint läge, nytt och fint och fräscht. Minus för bäddsoffan som var smal och inte så bra säng för två unga vuxna killar
1 nacht verbleven in augustus 2022
Reactie van Cameron op 11 aug 2022
Maria, Tack för att du tog dig tid att ge oss lite feedback om din vistelse. Vi väntar fortfarande på två bäddsoffor till, vilket är mycket frustrerande för oss på grund av leverantörsproblem och så mycket som vi försöker se till att alla gäster som använder dem har de tre nya är det inte alltid möjligt. Tyvärr kunde vi inte säkerställa att du hade en av de nya.

10/10 – Uitstekend

Ian, Dubai

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The condition of the property is superb and the service is professional, friendly and very high standard. I have visited 50 countries and this is one of the most pleasant experiences I have had at any stay. I will be going again.
2 nachten verbleven in augustus 2022
Reactie van Cameron op 9 aug 2022
Ian, Thank you for your kind words and great to hear you enjoyed your stay. Hope you had a good onward journey and to see you again when you are in the area.

10/10 – Uitstekend

Ian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Outstanding!
A fantastic inn, an absolute treat. We stayed in one of the rooms at the back of the Inn, above the bar / restaurant, no view, but very spacious and comfortable. Extremely quiet too, we had completely undisturbed sleep. Restaurant served excellent food and the bar was well stocked. Brilliant, attentive and friendly service throughout the stay. Free parking. Would stay again in a heartbeat.
3 nachten verbleven in augustus 2022
Reactie van Cameron op 9 aug 2022
Ian, Thank you so much for your review of your stay and taking the time to do so. Great to hear you had an enjoyable experience and hope to see you again.

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Get family trip!
Lovely views, excellent service and clean space. The food was fantastic and we can't wait to come back again!
1 nacht verbleven in juli 2022
Reactie van Cameron op 6 aug 2022
Jennifer, Thank you so much for your kind words. Look forward to seeing you all again soon.

10/10 – Uitstekend

laurie

2 nachten verbleven in juli 2022
Reactie van Cameron op 2 aug 2022
Thank you Laurie.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best staff
Fantastic place and staff!
1 nacht verbleven in juli 2022
Reactie van Cameron op 25 jul 2022
Thank you for your feedback. Hope you had a great onward journey.

10/10 – Uitstekend

Shelley

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service, excellent shower, nice restaurant.
1 nacht verbleven in juli 2022
Reactie van Cameron op 19 jul 2022
Shelley, Thank you for taking the time to leave a review. Hope you had a good onward journey.

10/10 – Uitstekend

Vivian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very helpful and friendly. It was a quaint inn.
1 nacht verbleven in juli 2022
Reactie van Cameron op 19 jul 2022
Vivian, Thank you for your feedback and glad you enjoyed your stay..

10/10 – Uitstekend

Alison

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is in a lovely location and was perfect for bringing our dog. We stayed in one of the garden apartments which had its own area of decking and easy access to the garden and hotel. The apartment was well equipped and had a fridge (contrary to an earlier post), which was handy. Would recommend for a short break.
3 nachten verbleven in juni 2022
Reactie van Mike Lindsay - Ben Cruachan Inn op 3 jul 2022
Thank you for the positive review and recommendation. We hope to see you again.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2022
Reactie van Mike Lindsay - Ben Cruachan Inn op 22 jun 2022
Thank you very much for the positive feedback.

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was beautiful, clean and tidy. The staff were excellent. Nothing was a problem. The view out of this world. Sitting by log fire was just lovely. Food was excellent. We had a lovely time and most definitely will stay again. Thankyou
2 nachten verbleven in juni 2022
Reactie van Cameron op 13 jun 2022
Michael, Thank you for taking the time to leave us a review of your stay. Great to hear you enjoyed and hoe you had a good onward journey.

10/10 – Uitstekend

Marcus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic break on our road trip
Ben Cruachan Inn is set back from the road and overlooking Loch Awe. There was plenty of parking and the building looked like it had just been refurbished with both the common areas and the rooms looking excellent. Our room was actually an apartment with a cooker and separate kitchen (no fridge though) as well as the bedroom and bathroom. It was fantastically quiet and well thought out and in hindsight we should have stayed a couple of days instead of just the one. The staff were exceptional too, not fawning but just keen to do a good job. The dinner was superb – beetroot hummus with focaccia followed by hake with gnochi – absolutely delicious. Had a cider too just to put me 1500 over my calories for the day as I’d done nothing other than driving, I did manage to refuse dessert though. It was nice to sit down in a civilised environment and unwind. Deb thought so too after 3 large glasses of wine! We had a great breakfast at the hotel, listening to the birds singing and looking at the view over Loch Awe.
1 nacht verbleven in juni 2022
Reactie van Cameron op 10 jun 2022
Marcus, Deb, Thank you for staying with us and glad you had a great time. There are fridges in the apartments underneath the worktops but the door does look like a normal cupboard to blend in. Hope you had a great onwards journey and to see you again soon.

6/10 – Redelijk

John

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotels in the area were busy so I was glad to get a room in this hotel. It is a lovely restaurant with rooms above. Unfortunately we were in the “accessible” room so it lacked some cozy features like carpets and soft furnishings, it felt austere. But it was just for one night and the bed was very comfortable.
1 nacht verbleven in mei 2022
Reactie van Cameron op 14 jun 2022
Hi John, Thank you taking the time to leave a review of your stay and providing us some feedback. We are a little behind in getting our soft furnishing details back into rooms and still awaiting delivery of a few items to enhance these features. I'm afraid non of our rooms have carpets though on the basis of hygiene. Hope you had a good onward journey..

10/10 – Uitstekend

Craig

1 nacht verbleven in mei 2022
Reactie van Cameron op 7 jun 2022
Craig, glad you enjoyed your stay and hope to see you again.

10/10 – Uitstekend

Elouise

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean comfortable and quiet with nice food.
1 nacht verbleven in mei 2022
Reactie van Cameron op 7 jun 2022
Elouise, Glad you enjoyed your stay and hope to see you again.

8/10 – Goed

Danielle

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely Self Catering lodge for a nights stay. Staff were all very helpful and friendly on check in
1 nacht verbleven in april 2022
Reactie van Cameron op 7 jun 2022
Danielle, thank you for your feedback on your stay.

10/10 – Uitstekend

Petra

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sehr empfehlenswert
Hübsches Familienzimmer und superfreundliches Personal! Was will man mehr. Auch das Essen war frisch und lecker.
2 nachten verbleven in april 2022
Reactie van Cameron op 7 jun 2022
Thank you for staying with us and great you enjoyed your stay.

8/10 – Goed

Sharon

1 nacht verbleven in april 2022
Reactie van Team Member op 26 jun 2023
Thank You

10/10 – Uitstekend

mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Little Gem
Excellent Hotel over looking Loch Awe. modern room and lovely restaurant.
1 nacht verbleven in maart 2022
Reactie van Cameron op 29 mrt 2022
Mark, Thank you for taking the time leave a review. Great to hear you enjoyed your stay.