Exterieur

Beoordelingen van Hyatt Place Dallas/Grapevine

3 out of 5
Hyatt Place Dallas/Grapevine
2220 W Grapevine Mills Cir, Grapevine, TX

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 591 van 1116 beoordelingen" "
Gastenscore: 8 - Goed. 284 van 1116 beoordelingen" "
Gastenscore: 6 - Redelijk. 139 van 1116 beoordelingen" "
Gastenscore: 4 - Matig. 61 van 1116 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 41 van 1116 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

otto

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
4 nachten verbleven in april 2023
Reactie van Customer Service op 5 mei 2023
Thank you for the great rating, Otto!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Hyatt Place Dallas/Grapevine. Thank you again for sharing!

10/10 – Uitstekend

Luis

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the location very much ... it is very convenient
1 nacht verbleven in mei 2024
Reactie van Customer Service op 13 mei 2024
Luis, it's great to know that you found Hyatt Place Dallas/Grapevine to be optimally located. We strive to provide a convenient and enjoyable stay for all our guests. We'd be thrilled to welcome you back in the future!

8/10 – Goed

Susan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location. Large rooms and friendly staff.
5 nachten verbleven in mei 2024
Reactie van Customer Service op 7 mei 2024
Susan, thank you for sharing your experience at Hyatt Place Dallas/Grapevine! We're pleased to hear you found our location convenient and the accommodations spacious. It's also wonderful to know our friendly team members contributed positively to your stay. We'd love to welcome you back in the future.

10/10 – Uitstekend

Shaunda

Positief: Netheid
2 nachten verbleven in april 2024
Reactie van Customer Service op 9 mei 2024
Shaunda, it's fantastic to see your perfect score! Thank you for choosing Hyatt Place Dallas/Grapevine for your stay. We trust you had an exceptional experience and look forward to welcoming you back in the future.

8/10 – Goed

romuald

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Le rapport qualité prix Le petit déjeuner inclus La proximité avec lieux de rdv pro Le mall situé à côté
1 nacht verbleven in mei 2024
Reactie van Customer Service op 6 mei 2024
Romuald, c'est formidable d'apprendre que vous avez trouvé la valeur de votre séjour au Hyatt Place Dallas/Grapevine. Nous sommes heureux que notre petit-déjeuner inclus et notre emplacement idéal à proximité des lieux de réunion professionnels et des centres commerciaux aient répondu à vos besoins. Vos commentaires sont appréciés et nous espérons vous revoir bientôt.

10/10 – Uitstekend

Sangmi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staffs were amazing. Great experience.
1 nacht verbleven in mei 2024
Reactie van Customer Service op 6 mei 2024
Sangmi, it's wonderful to hear that our team members at Hyatt Place Dallas/Grapevine greatly contributed to your positive experience. We are delighted you had such an enjoyable stay. We value your feedback and look forward to hosting you again in the future!

10/10 – Uitstekend

Claudia

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
La recámara y cama y almohadas delicioso, solo El refrigerador tenía un muy mal olor a podrido, olía espantoso y si por algo lo abríamos se quedaba el olor todo el Día en la habitación, de verdad asqueroso
6 nachten verbleven in april 2024
Reactie van Customer Service op 3 mei 2024
Claudia, es un placer saber que el dormitorio, la cama y las almohadas del Hyatt Place Dallas/Grapevine fueron de tu agrado. Estamos consternados por el problema del olor desagradable en el refrigerador. Hemos compartido sus comentarios con nuestro equipo de mantenimiento para abordar estas inquietudes con prontitud. Agradecemos su reseña y esperamos tenerlo de regreso en el futuro.

10/10 – Uitstekend

Frank

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Always a pleasure staying there. Thank you
3 nachten verbleven in april 2024
Reactie van Customer Service op 30 apr 2024
Frank, it's uplifting to learn you had an enjoyable experience at Hyatt Place Dallas/Grapevine yet again. We deeply appreciate your consistent support and look forward to your future visits. Your satisfaction is our greatest reward.

10/10 – Uitstekend

Vindhya

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the whole thing,
1 nacht verbleven in april 2024
Reactie van Customer Service op 30 apr 2024
Vindhya, it's delightful to hear that you enjoyed your entire stay at Hyatt Place Dallas/Grapevine. We strive to offer an exceptional experience to our guests, and your positive feedback truly means a lot to us. We hope to see you again for another memorable stay.

6/10 – Redelijk

Tabatha

Zakenreiziger
Negatief: Personeel en service
Our room had the sink in the bedroom, I had to wake up early when my husband was getting ready. Not to clean
4 nachten verbleven in april 2024
Reactie van Customer Service op 29 apr 2024
Tabatha, thank you for sharing your experience. The unconventional arrangement of your room seems to have caused some inconvenience. We are constantly looking for ways to improve. Your feedback about the room layout and its effect on your morning routine is valuable, and will be taken into consideration.

10/10 – Uitstekend

Alejandro

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo bien, pueden mejorar el Desayuno, habitaciones muy amplias !!! Eso detalle está muy bien, la ubicación Me gustó que tiene un mini bar de excelente, cerveza IPA muy buena. Solo mejorar el desayuno
3 nachten verbleven in april 2024
Reactie van Customer Service op 29 apr 2024
Alejandro, gracias por apreciar la amplitud de las habitaciones del Hyatt Place Dallas/Grapevine y nuestra excelente selección de mini bar. Seguramente se tendrá en cuenta su sugerencia sobre el desayuno. Valoramos mucho sus comentarios y esperamos sus futuras visitas.

6/10 – Redelijk

Franklin Edgardo Villatoro

2 nachten verbleven in april 2024

10/10 – Uitstekend

Steve

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I do alot of traveling and the employees here at this hotel are by far the friendliest and the most accommodating I've ever experienced.
4 nachten verbleven in april 2024
Reactie van Customer Service op 26 apr 2024
Steve, we're thrilled to learn that you enjoyed your stay at Hyatt Place Dallas/Grapevine. It's fantastic to hear that our team members exceeding expectations in delivering friendliness and accommodation. We appreciate your kind words and look forward to welcoming you back on your future travels.

10/10 – Uitstekend

Anthony

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice people. Great breakfast and evening bar. Good for pets!
1 nacht verbleven in april 2024
Reactie van Customer Service op 26 apr 2024
Anthony, we're thrilled you found our morning meal offerings delightful and appreciated our evening bar at Hyatt Place Dallas/Grapevine. It's great to hear that we could accommodate your furry friends well. Thank you for sharing your positive experience with us! We hope you choose to stay with us again in the future.

10/10 – Uitstekend

Roberta

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The rooms were dated. The ceiling was leaking Saturday night - it looked pretty awful. The staff were friendly and kind. I would stay there again.
3 nachten verbleven in april 2024
Reactie van Customer Service op 29 apr 2024
Roberta, thank you for your feedback after your visit to Hyatt Place Dallas/Grapevine. We are glad to hear that you appreciated our team members' kindness and friendliness. However, we regret that you encountered some issues with your room which we assure is not common. We assure you that our maintenance team has been notified to address this. It pleases us to know that, despite these setback, you would consider staying with us again in the future. We look forward to your next visit!

6/10 – Redelijk

Marian

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Flight was delayed and got in around 2am there was 4 seniors in our group and front desk girl was so rude and her attire was awful did nothing to welcome us ,but day attendants were very nice . Only good thing was full breakfast and coffee was the best!
2 nachten verbleven in april 2024
Reactie van Customer Service op 22 apr 2024
Marian, we appreciate your feedback. It's regrettable to hear about the experience at check-in and this hasn't gone unnoticed. Our team strives to provide friendly and professional services at all hours. We're glad to know that the daytime team delivered on this promise and that you enjoyed the wholesome breakfast and coffee. Your insights guide our improvements and are sincerely appreciated.

10/10 – Uitstekend

Bambie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We could walk to the Grapevine mills.
1 nacht verbleven in april 2024
Reactie van Customer Service op 23 apr 2024
Bambie, we're thrilled to know you enjoyed the convenient location of Hyatt Place Dallas/Grapevine, close to Grapevine Mills. Thank you for your positive feedback. We hope to welcome you back soon.

10/10 – Uitstekend

Michael, Ventura

Zakenreiziger
Nice quiet clean hotel
5 nachten verbleven in april 2024
Reactie van Customer Service op 21 apr 2024
Thanks for the fantastic rating, Michael!It's outstanding we could exceed your expectations during your stay at Hyatt Place Dallas/Grapevine. We're all looking forward to your next stay with us.

10/10 – Uitstekend

Alexandria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a great choice
1 nacht verbleven in april 2024
Reactie van Customer Service op 18 apr 2024
Alexandria, thank you for your kind words. We're thrilled to hear you found your stay at the Hyatt Place Dallas/Grapevine to be a wonderful choice. We look forward to serving you again on your next visit.

10/10 – Uitstekend

Denise

1 nacht verbleven in april 2024
Reactie van Customer Service op 8 mei 2024
Denise, it's joyful to see your top rating for Hyatt Place Dallas/Grapevine! We are privileged to have been your choice of stay and would love to welcome you back in the future. Thank you for sharing your experience!

8/10 – Goed

Jeffrey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk staff was extremely helpful after a little hitch with the shuttle to/from the airport. Would recommend overall because of the proximity to the airport. Great breakfast as well !!
2 nachten verbleven in april 2024
Reactie van Customer Service op 14 apr 2024
Jeffrey, it's wonderful to hear that you found our team at the front desk at Hyatt Place Dallas/Grapevine to be very helpful. We're pleased you appreciated the usefulness of our shuttle service and the convenience to the airport. We're delighted your breakfast experience was satisfactory. Recommendations from our guests like you mean a lot to us! We hope to see you again soon.

10/10 – Uitstekend

Norma

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and comfortable
2 nachten verbleven in maart 2024
Reactie van Customer Service op 7 apr 2024
Norma, we are thrilled to hear that you found your stay at Hyatt Place Dallas/Grapevine to be pleasant and comfortable. We greatly appreciate your feedback and hope to welcome you back soon.

10/10 – Uitstekend

mellisa

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great weekend in Dallas!
1 nacht verbleven in maart 2024
Reactie van Customer Service op 1 apr 2024
Mellisa, we're thrilled to hear that you had a wonderful weekend at Hyatt Place Dallas/Grapevine. Your positive feedback is greatly appreciated and we hope that your next visit will be as memorable as the previous one. Safe travels.

10/10 – Uitstekend

Cynthia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoy that area alot. The staff is very helpful
3 nachten verbleven in maart 2024
Reactie van Customer Service op 31 mrt 2024
Cynthia, it's wonderful to hear how much you appreciate the locale of Hyatt Place Dallas/Grapevine. We're pleased that our team members were able to assist you effectively during your stay. Thank you for sharing your positive feedback. We eagerly await your next visit!

8/10 – Goed

Gary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was large, like an apartment. Very spacious and well organized. Nice walk in shower. The breakfast time was great and the food was good. The toilet tissue was awful and there was no microwave.
2 nachten verbleven in maart 2024
Reactie van Customer Service op 29 mrt 2024
Gary, it's heartening to hear that you enjoyed the room layout at Hyatt Place Dallas/Grapevine, appreciated our well-organized space, and delighted in our breakfast offerings. However, we understand your concerns about bathroom amenities and absence of a microwave; we appreciate this feedback as we continually strive to enhance our guest experience. Thank you for choosing Hyatt Place Dallas/Grapevine, and we hope to welcome you back in the future.

8/10 – Goed

Svietlana

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Perfect for travelling
1 nacht verbleven in maart 2024
Reactie van Customer Service op 29 mrt 2024
Svietlana, it's great to hear that Hyatt Place Dallas/Grapevine was well-suited to your travel needs. Thank you for the positive feedback. We hope to see you again on your future travels.

8/10 – Goed

Megan

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wi-Fi didn’t work
2 nachten verbleven in maart 2024
Reactie van Customer Service op 26 mrt 2024
Megan, we regret to hear about your challenges with the Wi-Fi connection during your stay. Please be assured we are continuously striving to provide a seamless internet experience for our guests. We appreciate your feedback as it assists us in enhancing the overall guest experience. We're looking forward to serving you better at the Hyatt Place Dallas/Grapevine in the future.

6/10 – Redelijk

Kevin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Customer Service op 28 mrt 2024
Kevin, thank you for your rating. Your feedback is fundamental to us and helps guide our ongoing improvements. For any specific comments or suggestions, please feel free to share with us. We look forward to hosting you again, striving to meet and surpass your expectations next time around.

10/10 – Uitstekend

Jennifer

Positief: Netheid
2 nachten verbleven in maart 2024
Reactie van Customer Service op 27 mrt 2024
Jennifer, thank you for choosing Hyatt Place Dallas/Grapevine. It's thrilling to know that your stay was excellent. We truly value your patronage and look forward to your return.

10/10 – Uitstekend

Jamey

1 nacht verbleven in maart 2024
Reactie van Customer Service op 11 apr 2024
Thank you for the amazing rating, Jamey!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hyatt Place Dallas/Grapevine soon!Thanks again for leaving your feedback!

10/10 – Uitstekend

KIMBERLY

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
EVERYTHING WAS QUITE EASY , FROM CHECK IN TO CHECK OUT , RESTAURANTS AND SHOPPING ! NO COMPLAINTS
1 nacht verbleven in maart 2024
Reactie van Customer Service op 23 mrt 2024
Kimberly, it's wonderful to hear that your stay at Hyatt Place Dallas/Grapevine was seamless and convenient. We're especially pleased you enjoyed the ease of check-in and check-out, coupled with the proximity of shopping and dining options. We strive to maintain a hassle-free environment for our guests. Thank you for sharing your positive feedback. We hope to welcome you back in the future.

8/10 – Goed

Roberto

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is very close to the Grapevine mills and so many food options around the area in walking distance. They offer transporation to the airport and the mall. Wifi was not high speed.
6 nachten verbleven in maart 2024
Reactie van Customer Service op 21 mrt 2024
Roberto, thank you for your valuable feedback. At Hyatt Place Dallas/Grapevine, we take pride in our prime location that offers convenient access to various amenities. Our complimentary transportation services are designed to maximize our guests' enjoyment. We regret if our internet service did not meet your expectations, and we will look into improving it for a better guest experience. We hope to welcome you back soon.

10/10 – Uitstekend

Fernando

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A clean and quiet property. They were overbooked and tried to move us to another property. Despite that, it was still a great stay. Breakfast was rather lackluster, but they also had a very full hotel to cook for. Hopefully they can replenish it until 10 minutes before closing in the future.
1 nacht verbleven in maart 2024
Reactie van Customer Service op 20 mrt 2024
Fernando, we appreciate the positive review about your stay at Hyatt Place Dallas/Grapevine. We're glad you found our property to be peaceful and well-maintained. We acknowledge the points you've raised regarding booking management and breakfast services. Please know that your feedback has been forwarded to the relevant teams for their attention. We hope to improve your experience with us in the future. We look forward to welcoming you back soon!

8/10 – Goed

Martha

Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
My only complaint is that the elevator was noisy and we could hear it from our room. The planes from the Airport were also louder at this property than other properties in the area. Please read room description because there was no microwave in the room. Still a great price for the location
2 nachten verbleven in maart 2024
Reactie van Customer Service op 18 mrt 2024
Martha, thank you for taking the time to share your experience at Hyatt Place Dallas/Grapevine. We're glad to hear that you found value in the location. We regret to hear about your trouble with the elevator noise and the sounds from the airport, and we take note of your observation about the room amenities. Thank you for your feedback, and we hope your future stays will be even more satisfying.

8/10 – Goed

Jeff

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean Hotel. Quiet neighborhood. Far enough back from freeway that there is no road noise. Lots of restaurants in the area and a Mall across the street
3 nachten verbleven in maart 2024
Reactie van Customer Service op 15 mrt 2024
Jeff, we are thrilled to see you had a pleasant experience with Hyatt Place Dallas/Grapevine. Your notes about our establishment being peaceful and centrally located near various dining options and shopping outlets are greatly appreciated. It's fantastic to know that you found these aspects of our location beneficial to your stay. Your comments serve as a major asset and provide us with valuable feedback. We look forward to welcoming you back in the future.

8/10 – Goed

Rachel

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Needs to be updated. But, staff was nice and helpful, it was very convenient for the mall, and it was quiet at night!
1 nacht verbleven in maart 2024
Reactie van Customer Service op 15 mrt 2024
Rachel, we appreciate your feedback on your recent stay with us. While parts of the property might benefit from a refresh, we're glad you found our team members to be pleasant and helpful. We're also pleased you had a comfortable, peaceful experience and enjoyed the convenience of our location near the mall. Hyatt Place Dallas/Grapevine values your input and looks forward to welcoming you back in the future.

8/10 – Goed

Cynthia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Customer Service op 11 mrt 2024
Cynthia, thank you for your 4-star rating of Hyatt Place Dallas/Grapevine on Expedia. We're delighted to know that our hotel met your expectations. We hope to have the opportunity to exceed them during your next visit.

8/10 – Goed

Eduardo

1 nacht verbleven in januari 2024
Reactie van Customer Service op 7 mrt 2024
Eduardo, it's wonderful to see that you had a great stay at Hyatt Place Dallas/Grapevine. We're grateful for your support and look forward to welcoming you back on your next visit.

8/10 – Goed

Eduardo

Positief: Netheid, staat van de accommodatie en faciliteiten
Is good
1 nacht verbleven in januari 2024
Reactie van Customer Service op 6 mrt 2024
We appreciate you sharing this positive rating, Eduardo!The comfort of our guests is important to us so we can't wait to see you back again at Hyatt Place Dallas/Grapevine. We want to share an even more enjoyable experience with you next time.

10/10 – Uitstekend

Roxanne

Reisde met partner
Positief: Voorzieningen
Front desk clerk Neisy was very helpful and welcoming
1 nacht verbleven in maart 2024
Reactie van Customer Service op 5 mrt 2024
Roxanne, it's delightful to know that you had a positive stay at the Hyatt Place Dallas/Grapevine. We're glad to learn that Neisy's welcoming nature and assistance contributed to your experience. Thank you for choosing our hotel and sharing this wonderful feedback. We hope to have the pleasure of seeing you again soon.

10/10 – Uitstekend

Víctor tame.

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Todo muy bien
2 nachten verbleven in februari 2024
Reactie van Customer Service op 4 mrt 2024
Víctor, nos alegra saber que su experiencia en Hyatt Place Dallas/Grapevine cumplió con sus expectativas. Nuestro equipo aprecia enormemente sus comentarios positivos. Esperamos recibirlo nuevamente en el futuro.

6/10 – Redelijk

Alberto, Monterrey

There was no TV sign so we couldnt watch TV
2 nachten verbleven in februari 2024
Reactie van Customer Service op 3 mrt 2024
Alberto, we regret to hear about your issues finding instructions to use the television. Our team members aim to make all in-room amenities as accessible as possible. Remember, they are available round the clock to assist you with any difficulties during your stay. We hope you'll consider us in the future for your lodging needs.

8/10 – Goed

Brijesh

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Over all good
3 nachten verbleven in februari 2024
Reactie van Customer Service op 3 mrt 2024
Brijesh, it's great to hear that you had an overall good experience at Hyatt Place Dallas/Grapevine. We're pleased that you chose us for your stay and we look forward to welcoming you back in the near future.

10/10 – Uitstekend

Cameron

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
4 nachten verbleven in februari 2024
Reactie van Customer Service op 3 mrt 2024
Thanks for the amazing rating, Cameron!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hyatt Place Dallas/Grapevine!

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Customer Service op 29 feb 2024
Linda, thank you for choosing Hyatt Place Dallas/Grapevine. It's heartening to see your stellar ratings! We trust your stay was enjoyable and hope for the opportunity to serve you again in the future.

10/10 – Uitstekend

Ried

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a good, clean stay.
1 nacht verbleven in februari 2024
Reactie van Customer Service op 27 feb 2024
Ried, we appreciate your succinct feedback. It's great to hear that you found the Hyatt Place Dallas/Grapevine to be a pleasant and tidy place to stay. Your satisfaction is our primary concern, and we hope to see you again soon for another stellar experience.

10/10 – Uitstekend

Patricia

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was very nice and the staff was very helpful
2 nachten verbleven in februari 2024
Reactie van Customer Service op 27 feb 2024
Patricia, we are thrilled to hear you found our rooms at Hyatt Place Dallas/Grapevine to be up to your expectations and our team members supportive. It's great to know we could provide a positive experience for you. We hope to have the pleasure of serving you again in the future.

2/10 – Ontzettend slecht

john

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Workers were more worried about TV than checking me in. Came down for dinner, kitchen closed told to go ext door. I stayed here for convenience, but was more a hassle. Wouldn't recommend to anyone
1 nacht verbleven in februari 2024
Reactie van Customer Service op 28 feb 2024
John, it's unfortunate to hear about your experience. We sincerely apologize if our team members' attentiveness did not meet expectations during check-in. Our primary concern is to provide exceptional service to our guests. It's important to remember that your feedback provides valuable insights for us to improve. Thank you for sharing.

8/10 – Goed

Kelvin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff, nice continental breakfast and service.
4 nachten verbleven in februari 2024
Reactie van Customer Service op 26 feb 2024
Kelvin, it's delightful to hear that you appreciated the service and breakfast at Hyatt Place Dallas/Grapevine. It's clear our team members made quite an impression with their hospitality. We hope to have the pleasure of welcoming you back again soon.

10/10 – Uitstekend

Michelle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was very clean and spacious! The shower had awesome pressure and hot water! Overall, wonderful stay!!
1 nacht verbleven in februari 2024
Reactie van Customer Service op 27 feb 2024
Michelle, it's terrific to hear how much you appreciated your stay at Hyatt Place Dallas/Grapevine. We're glad that our meticulously maintained room, efficient shower system, and the overall hospitable atmosphere made your experience delightful. Hyatt Place Dallas/Grapevine eagerly awaits your next visit. Remember, your comfort is always our priority.