Exterieur

Beoordelingen van Fairfield Inn & Suites Cut Off-Galliano

2.5 out of 5
Fairfield Inn & Suites Cut Off-Galliano
239 Highway 3162, Cut Off, LA

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 90 van 109 beoordelingen" "
Gastenscore: 8 - Goed. 13 van 109 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 109 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 109 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 109 beoordelingen" "

9,8/10

Netheid

9,8/10

Personeel en service

8,0/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Korie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Harley Rodriguez-Front Desk op 20 apr 2024
Ms. Korie,On behalf of the entire hotel team, I want to thank you for sharing about your experience as our guest at Fairfield Inn & Suites by Marriott, Cut Off-Galliano.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Harley Rodriguez-Front Desk

10/10 – Uitstekend

Cesar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Harley Rodriguez-Front Desk Associate op 25 mrt 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience as our guest at Fairfield Inn & Suites Cut Off-Galliano.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with staff and management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Harley Rodriguez-Front Desk Associate

10/10 – Uitstekend

Rafael

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bed and linen are excellent. I slept like a baby after working offshore.
1 nacht verbleven in februari 2024
Reactie van Staff and Management op 7 mrt 2024
Dear Rafael,Thank you for telling us of your experience as a guest at Fairfield by Marriott Cut Off. We look forward to having you stay with us again. Have a wonderful day!

10/10 – Uitstekend

Jim

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place and the staff are excellent!
2 nachten verbleven in december 2023
Reactie van Harley Rodriguez-Front Desk Associate op 26 dec 2023
Jim,On behalf of the entire hotel team, I want to thank you for sharing about your experience as our guest at Fairfield Inn & Suites Cut Off.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management and staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

10/10 – Uitstekend

Jim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was extremely friendly and helpful
1 nacht verbleven in december 2023
Reactie van Harley Rodriguez-Front Desk op 18 dec 2023
Jim,On behalf of the entire hotel team, I want to thank you for sharing about your experience as our guest at Fairfield Inn & Suites Cut Off.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management and staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Jimmy

1 nacht verbleven in december 2023
Reactie van Harley-Front Desk op 13 dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience as our guest at Fairfield Inn & Suites Cut Off.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management and staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Allan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good Hotel
The Hotel was great. Good Bed. Staff was courteous. Hotel was Clean
1 nacht verbleven in december 2023
Reactie van Managment and Staff op 6 dec 2023
Thank you for choosing Fairfield Cut Off-Galliano. We were happy to have you as our guest and look forward to seeing you again.

10/10 – Uitstekend

Baileigh

Positief: Personeel en service
1 nacht verbleven in november 2023
Reactie van Management and Staff op 6 dec 2023
Thank you for choosing Fairfield Cut Off Galliano. We were happy to have you as our guest and look forward to seeing you again.

10/10 – Uitstekend

Stephen

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay. Helpful staff
1 nacht verbleven in november 2023
Reactie van Management op 4 dec 2023
Thank you. We look forward to seeing you on your next visit in the area.

10/10 – Uitstekend

Daniel

1 nacht verbleven in november 2023
Reactie van Harley-Front Desk op 13 dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience as our guest at Fairfield Inn & Suites Cut Off.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management and staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent location and management
I stay at this hotel pretty regularly. There was a problem with my reservation and the hotel and hotels.com worked with me to fix the issue. It's clean, comfortable, and convenient for where I need to be. Great option.
1 nacht verbleven in november 2023
Reactie van Management and Staff op 17 nov 2023
Thank you for the survey and we are pleased to help you resolve the issue that you encountered. Looking forward to see you on your next visit in the area. Happy Holidays.

6/10 – Redelijk

Edgar

1 nacht verbleven in oktober 2023
Reactie van Harley-Front Desk op 1 nov 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience as our guest at Fairfield Inn & Suites by Marriott Cut Off/Galliano.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management and staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Goed

Barry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Respectfully, Staff op 30 aug 2023
Thank you for completing the survey for Fairfield Cut Off-Galliano. We appreciate you and hope to see you again soon.

10/10 – Uitstekend

Jimmy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Front desk staff were wonderful. Very happy disposition and willingness to help in any way possible. This is my go to spot to stay when I’m in the area.
1 nacht verbleven in juli 2023
Reactie van Harley Rodriguez-Front Desk op 9 aug 2023
Mr. Jimmy,On behalf of the entire hotel team, I want to thank you for sharing about your experience as our guest at Fairfield Cut Off-Galliano.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management and staff members as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

10/10 – Uitstekend

dennis

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Management and Staff op 8 aug 2023
Thank you for completing a survey on Fairfield Inn & Suites Cut Off. We appreciate you and hope to see you again soon. Have a wonderful day!

10/10 – Uitstekend

Joshua

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesome
1 nacht verbleven in juli 2023
Reactie van night auditor jess op 22 jul 2023
Thank you for your positive feedback. I'm really glad you had a pleasant experience here at Fairfield By Marriott.

10/10 – Uitstekend

Alex

Positief: Netheid, staat van de accommodatie en faciliteiten
This location is nice and clean. The staff is helpful and attentive. I will continue to stay at this location when every time I'm here for business.
1 nacht verbleven in juli 2023
Reactie van Management and Staff op 18 jul 2023
Thank you for your comments and for taking the time to answer the survey. We appreciate you and look forward to having you as our guest at Fairfield Inn & Suites Cut Off-Galliano.

10/10 – Uitstekend

Delmar

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juni 2023
Reactie van Staff and Management op 12 jul 2023
Thank you for participating in the survey for Fairfield Cut Off-Galliano. We appreciate and always look forward to having you as our guest. Have a wonderful day.

10/10 – Uitstekend

claudia

2 nachten verbleven in juni 2023
Reactie van Jess night auditor op 5 jul 2023
On behalf of all our staff here at Fairfield By Marriott, Thank you for your positive review.

10/10 – Uitstekend

GORKEM

4 nachten verbleven in mei 2023
Reactie van Staff and Management op 12 jul 2023
Thank you for participating in our survey. We appreciate you and always look forward to having you as our guest. Have a wonderful day.

10/10 – Uitstekend

GORKEM

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is my fav. hotel around Larose. Very nice and updated rooms, safe location, friendly staff. They recently upgraded their morning breakfast, so that's another plus from my side. They have a small shopping area where you can purchase things like shaving cream if you forget.
3 nachten verbleven in mei 2023
Reactie van Harley Rodriguez-Front Desk op 23 jun 2023
Dear Mr. Gorkem,On behalf of the entire hotel team, I want to thank you for sharing about your experience as our guest at Fairfield Cut Off-Galliano.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management and staff members as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 – Ontzettend slecht

Chris

I didn't stay there, I canceled it the same day. My credit card was charged and you need to refund my account.
2 nachten verbleven in juni 2023
Reactie van Management team and staff. op 19 jun 2023
Dear Mr. Chris,I apologize for the inconvenience this has caused to you. Unfortunately, Cancellation policy reads 24 hours before the date of arrival. Please call me to discuss this further if you would like. thank you

10/10 – Uitstekend

Cynthia Dufrene

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2023
Reactie van Ruby op 30 mei 2023
Dear Ms. Dufrene,Thank you for completing our survey about your stay at Fairfield Cut Off-Galliano.We look forward to have you as our guest when you are in the area.Have a wonderful day.

10/10 – Uitstekend

Gregory

1 nacht verbleven in mei 2023
Reactie van night auditor op 15 jun 2023
Thank you for your review.

10/10 – Uitstekend

Joy

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast was better than I expected. far more choices than other hotels.
1 nacht verbleven in april 2023
Reactie van Harley Rodriguez-Front Desk Associate op 23 apr 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay at Fairfield Cut Off-GallianoIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We are thrilled to hear how much you enjoyed our breakfast options! Your feedback has been shared with management and staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

steven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The rooms were very nice and the staff was very friendly. Very nice stay
2 nachten verbleven in april 2023
Reactie van Harley-Front Desk Associate op 19 apr 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay at Fairfield Cut Off-GallianoIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management and staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Ryan

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was ready before check in time.
1 nacht verbleven in april 2023
Reactie van Night Auditor Jesse op 17 apr 2023
I'm Glad that your stay was pleasant. Thanks for responding.

8/10 – Goed

David

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good place for trip to LA coastal area
Good hotel, close to where I need to be. Clean, comfortable.
1 nacht verbleven in april 2023
Reactie van JESSE NIGHT AUDITOR op 7 apr 2023
Thanks for your feedback. I'm very happy to know that your stay was pleasant.

10/10 – Uitstekend

Nobel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
excellent Clerk
1 nacht verbleven in maart 2023
Reactie van front desk associate op 24 mrt 2023
I am so glad your stay was pleasant. Thank you for the positive feedback.

10/10 – Uitstekend

Joey

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
only minutes from grand isle
1 nacht verbleven in maart 2023
Reactie van Harley Rodriguez-Front Desk Associate op 7 mrt 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management and staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Lolak

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Nice location, friendly staff
2 nachten verbleven in februari 2023
Reactie van Harley Rodriguez-Front Desk Associate op 25 feb 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management and staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Dean

1 nacht verbleven in februari 2023
Reactie van Front Desk Associate JESSE op 18 feb 2023
We are glad that your stay was a pleasent one and hope to have you back soon. Thank you from us all at Fairfield By Marriott.

10/10 – Uitstekend

Shelby

1 nacht verbleven in februari 2023
Reactie van Management op 4 dec 2023
Thank you for filling a survey out on our property. We look forward to seeing you on your next visit in the area.

10/10 – Uitstekend

Craig

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was only 8 blocks from a building where we were DJing a wedding. This made it very easy on us since we had driven for 6 hours to get there and another 4 hours to set everything up. We were able to just check in and take a nap before the wedding started.
1 nacht verbleven in februari 2023
Reactie van Front Desk Associate Jesse op 5 feb 2023
Good evening Mr. Craig,Thank you for taking a moment to tell us about your experience at Fairfield by Marriott in Cut off Galliano. We hope to have you as a guest again in the future.

8/10 – Goed

Glenda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly!
3 nachten verbleven in januari 2023
Reactie van Jesse op 1 feb 2023
We are glad your experience was pleasant and hope to have you back in the future. Thank you, Staff

8/10 – Goed

claudia

1 nacht verbleven in januari 2023
Reactie van Staff and Management op 26 jan 2023
Thank you for filling out a survey on your stay at our hotel. We look forward to having you as our guest and hope to see you when you are back in this area.Have a wonderful day!

10/10 – Uitstekend

Coonass

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel seemed to be brand new, and the staff was very friendly, and helpful.
Reactie van Staff and Management op 18 jan 2023
Thank you for your review. We look forward to having you as a guest at our hotel the next time you are in this area.

10/10 – Uitstekend

dennis

1 nacht verbleven in januari 2023
Reactie van Staff and Management op 18 jan 2023
Thank you for your review. We look forward to having you as a guest in our hotel on your next visit to this area.

10/10 – Uitstekend

Robert

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect stay!
Incredibly friendly and helpful staff upon checking in.
2 nachten verbleven in oktober 2022
Reactie van Management & Staff op 26 dec 2022
Thank you for your review.

10/10 – Uitstekend

GORKEM

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I love the hotel, specially rooms are beautiful.
2 nachten verbleven in september 2022
Reactie van Management and Staff op 14 okt 2022
Thank you for your comments. We enjoyed having you as a guest and hope to see you again.

10/10 – Uitstekend

Dewey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk host was the most helpful and friendly host we ever met, definitely not paying her enough, will definitely be back
1 nacht verbleven in oktober 2022
Reactie van Management and Staff op 14 okt 2022
Thank you for your comment. We enjoyed having you as our guest and hope to see you again soon. We strive to give the best experience possible to our guests. It is gratifying to hear that our efforts are noticed.

4/10 – Matig

Annie, Houston

Positief: Netheid, staat van de accommodatie en faciliteiten
I have stayed at Fairfield Inn & Suites multiple times before at the king room. Everywhere else' king room includes a sofa/sitting area that's why I always get this room. This room was a very small room with no sofa which was very disappointing. Doubt I will stay here again. When I went to the front desk they were not the most polite either. They blamed it on Expedia. I contacted expedia and they called the hotel but no one there was willing to help so expedia apologized for the inconvenience and offered a coupon.
1 nacht verbleven in september 2022
Reactie van Management & Staff op 14 okt 2022
Dear Annie,We apologize for not meeting your expectations as our guest at our hotel. We strive to give our guest the best experience possible while they are our guest. We hope to see you again the next time you are in the area. Thank you for your response.

10/10 – Uitstekend

Huong

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Ricky

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very quiet comfortable and clean
1 nacht verbleven in augustus 2022
Reactie van Management and Staff op 18 aug 2022
Thank you. We hope to see you again on your next visit in the area. Have a wonderful day!

8/10 – Goed

Michael

1 nacht verbleven in juli 2022

10/10 – Uitstekend

Harvey

3 nachten verbleven in juni 2022
Reactie van Staff and Management op 13 jul 2022
Good afternoon, I apologize for the delay in my response to your survey. Thank you for answering the survey on our property. We apologize for not meeting your expectations. We'd like to hear from you on what we could do to make it better. You are important to us and hope that you stay with us the next time you are in the area.

10/10 – Uitstekend

Jenny

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was so nice. The property was clean and well kept, the room was clean and comfortable.
1 nacht verbleven in juni 2022
Reactie van Ruby op 9 jun 2022
Thank you for sharing your experience while you were here. We hope to see you again soon.

10/10 – Uitstekend

Ali

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prrfect location, good staff, clean room
1 nacht verbleven in mei 2022
Reactie van Fairfield Staff op 20 jun 2022
Thank you so much for staying with us.

10/10 – Uitstekend

LaShaundra

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The rooms were really nice and clean no complaints there
1 nacht verbleven in april 2022
Reactie van Ruby op 29 apr 2022
Thank you.

6/10 – Redelijk

Richard

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay but the amenities were lacking.
As someone who travels for buisness I value wifi as much as i do a clean room. The room conditions were great but the hotels wifi spots were down except at the elevator. The hotel was unable to move me to a working wifi location. Breakfast was a brown bag. With the hotel price being what it was i exspected much more.
1 nacht verbleven in april 2022
Reactie van Ruby Primeaux op 26 apr 2022
Hi. I've been hoping that I'd be able to respond to you. But every time I checked online for your review I wasn't given the opportunity to respond. I apologize for not meeting your expectations during your stay and for the time that it took for me to finally be able to respond. Unfortunately, it was a piece of equipment that was failing to operate the WiFi properly. We had ordered the equipment but delivery was delayed. We do have the issue resolved, for this I am happy. As for the breakfast, we hope to open our Continental Breakfast dining in just a couple of weeks. We are still doing some construction in the area and had hoped for the carpet to be installed. I hope that you will give us another chance to serve you. Best Regards