Hotels met roomservice in Crossville - Harriman

'Clean, comfortable rooms and staff is wonderful. Love the setting/views of hotel. '

'Cooking odors in the hallways, as if someone living on site. Room in slight disrepair, some incomplete patching after renovations, AC in our room did not work. Water did not remain hot through shower. '

'They made a mistake and booked the wrong day. When I attempted to show proof, they refused to look at the correct booking on my phone. Refused to give a refund or make it right by giving us a room for the correct date. Woman at the front desk was extremely rude. Had to dispute the charge with my bank.'

'Rooms are nasty. Sheets dirty. Outdated. Staff was rude. Dont stay there'

'The room wasn’t clean, the sheets were stained up and the mattress cover look like it had been peed on and left. The AC didn’t work at all and was falling apart. They definitely need to pay more attention to the cleanliness of the room. '