The screen door was stuck and we had difficulty getting in and out of house the whole time! It was very frustrating and we cut our knuckles every time we went in and out of that house.
Two of our guests had to sit up on the sofa all night the first night because the mattress pad was dirty, there were no sheets pillow cases blanket or clean mattress pad . I called spoke to answering svc, was told unless catastrophic event he couldn’t contact management. I went to the office next morning to report it, was told manager was out of the office and she would contact me at her convenience. This is not acceptable…it was vacation and due to literally fighting with the door skin being torn off knuckles and bleeding and the 2 guests staying up all night. No one was willing to help us, no one was available to help us and we couldn’t go to the office to pick up linens or anything. Completely unacceptable and that door is a hazard. If the house caught on fire, there’s