4/10 – Matig
Carol
29 dec 2025
First room on first floor had musky smell. Fridge and microwave old and rusty, did not feel sanitary to put food. I returned to room 4:30pm and it was not cleaned. Toilet tank was leaking and flooded the bathroom and into the passageway. Door key continually not working and had to request a new one twice, entry door and lock looked like it can be opened easily. There was a connected room door which was locked but the door was wobbly and did not feel secure/safe so I did not sleep well; I had to pull the table across the door to try and secure it. The room was changed to second floor room due to the toilet leak which was a better room but had some issues like the spread on one bed looked like it was not clean; there were some spots they looked like stains or someone lay a dirty bag or item on the spread. AC was not that cold even @ 60 degrees F but I had to deal with it for the last night. I am dissatisfied. Staff very pleasant and friendly, especially the front desk team.
Carol
3 nachten verbleven in december 2025























