2/10 Horrible
Alta
Voyage en famille, Voyage en couple
28 déc. 2025
After we checked in at 3pm, we left the hotel for several hours. My husband and son returned to the hotel and went to bed atound 11pm. I returned about midnight and they had inactivated my key card. When I checked my husband's, his was inactivated as well. The night person had given my room to someone else. Luckily, it was my brother-in-law. We were very lucky it wasn't a stranger walking into our room at midnight instead of my brother-in-law. The cold water in the bathroom faucet only trickled. They did not offer a new room. We were originally booked for a King with a sofa bed, but they gave us double Queen beds instead. When checking in originally, they were trying to give me my mother's rooms even though I gave them my name and license and the front desk help tried to say I gave them the wrong name. That was not what happened. They had my license and they tried to blame me. Not professional. I should have read the reviews for this hotel. It shows these things are a pattern and not a one-time thing. I would not stay here again.
Alta
Séjour de 1 nuit en décembre 2025

























