Hôtel près de Clark Arts Center (Rockford)

« Our room was huge and the beds were very comfortable! »

« It was late evening when I arrived, and I was exhausted, so it was my own fault that I did not check the room thoroughly before I brought all of my belongings in (which should not be necessary, but it is these days). But I discovered a partially used soap and opened shampoos in the bathroom, and there was were numerous hairs on my pillowcase. The room had NOT been thoroughly cleaned! To her credit, the hotel clerk did offer me another room, but because it was so late and I was so tired and had...

« . »

« Kiosk to check in with a very rude customer representative. Foul smell throughout hotel. No freezer in mini fridge was told I could get one for a extra fee. Hairs in the towels. »

« The room was clean, and staff were super helpful, would book again here »

« Poor customer service ALL AROUND! 4 different staff members could not resolve either of the issues I had!! »

« Great location, super clean, all working amenities, great breakfast; and it all started with Brittany at the front desk! »

« Bon choix chambre spacieuse et accueillante »

« The front of the hotel is very deceptive. When I drove around the back to get to my room it was disgusting. The parking lot was over grown with grass growing out of the pavement and had large pot holes. The room was gross. The air conditioner didn't work well and was full of dirt and dust. The TV didn't work. The shower had peeling paint and stains on the walls. Every door frame was black with grime. The property was littered with trash. I felt unsafe and pushed a chair infront of the door...

« Poor breakfast options. We had to go elsewhere and pay for a better breakfast. I would not have minded paying more for a good breakfast at the hotel. One day they forgot to clean our room, they say because we had a no disturb sign at the door, bit this was not true. »

« Quite literally the worst hotel I have ever stayed in. Mold, clogged toilets, lights that didn’t work, and worst of all, the door didn’t lock. »

« Clean room, friendly and helpful staff. »

« Ill pefer to have a breakfast included that a kictchen. Thank you »

« The breakfast was not up to par with price of the room. The room was not cleaned every day. For the asking price per night the room should be cleaned everyday. Very disappointing! »

« Nice property. »

« La reception »