Exterieur

Beoordelingen van SAii Laguna Phuket

5 out of 5
SAii Laguna Phuket
Laguna Phuket, 323 Moo 2, Srisoonthorn Road, Choeng Thale, Phuket

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 668 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 253 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 51 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 18 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 1001 beoordelingen" "

9,2/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Evert

Reisde met partner, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooi Thais hotel met goede voorzieningen.Aan fraai zandstrand gelegen baai met veel voorzieningen.
Reactie van Irina op 7 nov 2022
Many thanks Evert for choosing to spend your vacation with us at SAii Laguna Phuket and for taking the time to share your feedback on this travel site. We were delighted to read that you enjoyed the resort facilities, location and amenities.Thank you again for your very kind feedback and we hope we will have the pleasure of welcoming you back to our resort in the future.SAii for Now,Irina LadnyukGuest Experience Manager

8/10 – Goed

pierre

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything correct
4 nachten verbleven in januari 2019
Reactie van Leah Matters op 4 feb 2019
Thank you Pierre for taking the time to write and provide your feedback regarding your recent stay with us at Outrigger Laguna Phuket Beach Resort. We are delighted that all aspects of your stay met with your expectations and we do hope to have the pleasure in welcoming you once again to our tropical paradise. Kindest Regards Leah Matters

10/10 – Uitstekend

Yair

Geweldig, doen!
Geweldig verblijf. De kamers zijn top, de medewerkers zeer behulpzaam. De service is voortreffelijk. Zwembad area: top voor de kids en ouders. Het eten is daar ook goed.
9 nachten verbleven in augustus 2018
Reactie van Leah Matters op 23 aug 2018
Thank you for choosing to spend your vacation with us at Outrigger Laguna Phuket Beach Resort. Thank you for highlighting our restaurants, the delicious food you enjoyed along with our Koh Kids, swimming pool and the service delivery from our amazing Outrigger hosts. Look forward to welcoming you again in the near future. Sawasdee. Kind Regards Leah Matters

8/10 – Goed

Herman

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heel goed hotel, vriendelijk personeel behalve 1 dienster tijdens ontbijt die ons heel duidelijk maakte dat het ontbijt binnen 15 minuten ging sluiten.
3 nachten verbleven in februari 2018
Reactie van Leah Matters op 12 feb 2018
Thank you Herman for taking the time to write and provide valuable feedback regarding your recent stay with us at Outrigger Laguna Phuket Beach Resort. We are delighted that your overall stay met with your expectations and in particular the morning breakfast, our Outrigger hosts and our destination were the highlights. We hope to welcome you once again in the near future to this magical destination. Kindest Regards Leah Matters

6/10 – Redelijk

J A E

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Voor 5 stereo net goed genoeg
Leggi gli in een afgelopen gebied, daardoor rustig maar wel ver van winkels en restaurantjes.
7 nachten verbleven in oktober 2017
Reactie van Leah Matters op 20 okt 2017
Thank you kindly for taking the time to write and provide feedback regarding your recent stay with us at Outrigger Laguna Phuket Beach Resort. We hope to have the pleasure of welcoming you once again to our beautiful destination. Kindest Regards Leah Matters

10/10 – Uitstekend

Engin, Rotterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel; perfect location to the beach.
We enjoyed our stay. Great hotel; perfect location to the beach.
2 nachten verbleven in augustus 2017
Reactie van Leah Matters op 26 aug 2017
We are very pleased to read that you enjoyed your stay with us at Outrigger Laguna Phuket Beach Resort. We are honoured to read and receive a rating of 5 out of 5 and that all aspects of your stay were exceeded. We hope to welcome you once again to our beautiful destination, Laguna Phuket. Kind Regards Leah Matters

10/10 – Uitstekend

Rebecca, American Fork

Reisde met partner
Positief: Voorzieningen
Beautiful Property and excellent service. We enjoyed our stay & loved that it was right on the beach!
2 nachten verbleven in mei 2024
Reactie van Irina op 22 mei 2024
Dear Rebecca, we are delighted to know that you enjoyed every moment of your stay with us and found our location perfect. Thank you for the review and for highlighting our SAiiLanders as being friendly and professional at all times.We hope to have a chance to welcome you back soon.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 – Uitstekend

Eileen

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
SAii Laguna is a wonderful spot to stay in phuket. It has direct beach access, a nice pool, and great dining options.
4 nachten verbleven in april 2024
Reactie van Irina op 25 apr 2024
Dear Eileen, happy guests make us happy, so this is fantastic to read. We are so glad that you had a great stay with us at SAii Laguna Phuket. Thank you for highlighting the resort facilities, the quality of the food and the beachfront location.The team and I look forward to welcome you back to SAii Laguna Phuket in the future.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 – Uitstekend

David, Wirral

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in februari 2024
Reactie van Irina op 14 apr 2024
Dear David, thank you for choosing SAii Laguna Phuket. We are grateful for your 5-star review. Thanks for sharing your rating here on this forum.We hope to have the pleasure to welcome you again soon to our piece of paradise.SAii for Now,Irina LadnyukGuest Experience Manager

8/10 – Goed

NORITERU

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Irina op 7 apr 2024
Dear Noriteru, thank you very much for sharing your high rating with us and with other travelers.The entire team and I look forward to welcoming you back to SAii Laguna Phuket in the near future.SAii For Now,Irina LadnyukGuest Experience Manager

10/10 – Uitstekend

EMI

3 nachten verbleven in maart 2024
Reactie van Irina op 17 apr 2024
Dear Emi, seeing that you had a 5-Star experience is the best thing we could hope for. Thank you for taking a moment to rate SAii Laguna Phuket. We look forward to having you as our guest again in the nearest future.SAii For Now,Irina LadnyukGuest Experience Manager

10/10 – Uitstekend

Leslie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely resort. Quiet and peaceful.
3 nachten verbleven in maart 2024
Reactie van Irina op 24 mrt 2024
Dear Leslie, thank you very much for staying with us and for leaving us this positive review. We really appreciate the nice comments about our resort and we truly hope to welcoming you again in the near future.SAii For Now,Irina LadnyukGuest Experience Manager

4/10 – Matig

Theresa

7 nachten verbleven in maart 2024
Reactie van Irina op 18 mrt 2024
Dear Theresa, a "2 out of 5" review is certainly not taken lightly and when time permits I would welcome you to provide feedback directly to me to provide details as to why our resort did not meet your expectations. SAii for Now,Irina LadnyukGuest Experience Managergem.laguna@saiiresorts.com

10/10 – Uitstekend

Igor

Positief: Netheid, staat van de accommodatie en faciliteiten
9 nachten verbleven in februari 2024
Reactie van Irina op 27 feb 2024
Dear Igor, seeing that you had a 5-Star experience is the best thing we could hope for. Thank you for taking a moment to rate SAii Laguna Phuket. We look forward to having you as our guest again in the nearest future.SAii For Now,Irina LadnyukGuest Experience Manager

10/10 – Uitstekend

Cho Kan Kenny

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in februari 2024
Reactie van Irina op 27 feb 2024
Dear Cho Kan, we are so grateful for your high rating. Thanks for sharing your rating here on this forum.We hope to have the pleasure to welcome you again soon to our piece of paradise.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 – Uitstekend

Tabitha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Irina op 27 feb 2024
Dear Tabitha, thank you very much for your time in rating your recent Phuket vacation with us at SAii Laguna Phuket. We hope to have the pleasure in welcoming you once again when you are next travelling to Phuket. SAii for Now,Irina LadnyukGuest Experience Manager

10/10 – Uitstekend

Markus

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Einfach alles hervorragend. Der Service ist sehr sehr gut und gleichzeitig unaufdringlich. Das Frühstück umfangreich und perfekt. Das Hotel ist in die Jahre gekommen aber sehr gepflegt. Alles befindet sich auf sehr hohem Niveau. Die Hotelgäste verhalten sich entsprechend diesem hohen Standard. Fazit: Traumurlaub
7 nachten verbleven in februari 2024
Reactie van Irina op 21 feb 2024
Dear Markus, it is a real pleasure to hear that you enjoyed your experience at our resort. Thank you for your very kind words about the breakfast buffet and service that you received from our SAiiLanders.We thank you for choosing to spend your vacation with us at SAii Laguna Phuket and do hope we will have the opportunity of welcome you back in the future.SAii For Now,Irina LadnyukGuest Experience Manager

10/10 – Uitstekend

Nicolas

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely stay
Incredible resort, both for the installations and the people.
2 nachten verbleven in februari 2024
Reactie van Irina op 21 feb 2024
Dear Nicolas, thank you for choosing to spend your Phuket vacation with us at SAii Laguna Phuket and for taking the time to post this wonderful review. It is heartwarming to learn that you had a nice and relaxing stay. Thank you for highlighting the atmosphere of resort and the hospitality of our talents. Thank you once again for those warm comments, all of us are incredibly happy and encouraged.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 – Uitstekend

Shinji, Minatoku

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Irina op 14 feb 2024
Dear Shinji, thank you for your time in rating your recent Phuket vacation with us at SAii Laguna Phuket. We do sincerely appreciate it. We are delighted to read that your stay was worthy of five stars. We hope to welcome you again soon to our beautiful beachfront paradise.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 – Uitstekend

Nina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024
Reactie van Irina op 7 feb 2024
Dear Nina, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for now, Irina LadnyukGuest Experience Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lugar Maravilhoso
Estádia incrível! Hotel pe na areia, serviço impecável.
2 nachten verbleven in januari 2024
Reactie van Irina op 31 jan 2024
The team and I sincerely thank you for your time in reviewing your recent stay. We are delighted to read that your entire experience was amazing and you fell in love with our piece of paradise here in Phuket. Thank you also for praising all SAiiLanders for the genuine service. We hope to have a pleasure to welcome you back to SAii Laguna Phuket in the near future. SAii For Now, Irina LadnyukGuest Experience Manager

10/10 – Uitstekend

Manuel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Irina op 31 jan 2024
Dear Manuel, We are very grateful for your "10 out of 10". Thanks for sharing your rating here on this forum.We hope to have the pleasure to welcome you again to our piece of paradise.SAii for Now,Irina LadnyukGuest Experience Manager

8/10 – Goed

David

2 nachten verbleven in januari 2024
Reactie van Irina op 21 mrt 2024
Dear David, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for now, Irina LadnyukGuest Experience Manager

10/10 – Uitstekend

Cheryl

3 nachten verbleven in januari 2024
Reactie van Irina op 21 mrt 2024
Dear Cheryl, we are so grateful for your "5 out of 5". The entire team and I look forward to welcoming you back to SAii Laguna Phuket in the near future.SAii For Now,Irina LadnyukGuest Experience Manager

8/10 – Goed

Yoshiyuki

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Not so new, but location is good.
3 nachten verbleven in december 2023
Reactie van Irina op 21 jan 2024
Dear Yoshiyuki, thank you very much for your kind review. We are delighted to inform you that our hotel has recently undergone extensive renovation of all rooms in Lagoon wing to provide a fresh and modern experience for all of our guests. And this year we are planning to renovate all rooms in the Beach Wing.Thank you for choosing to stay with us and we hope to have a pleasure to welcome you back to our beachfront paradise in the near future. SAii For Now, Irina LadnyukGuest Experience Manager

8/10 – Goed

YEONGCHEOL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Irina op 16 jan 2024
Dear Yeongcheol, thanks for sharing your high rating here on this forum.We hope to have the pleasure to welcome you again soon to our piece of paradise.SAii for Now,Irina LadnyukGuest Experience Manager

6/10 – Redelijk

ANTOINE A Abi

Positief: Comfort kamer
4 nachten verbleven in januari 2024
Reactie van Irina op 14 jan 2024
Dear Antoine, many thanks for choosing to stay with us at SAii Laguna Phuket. We greatly appreciate your rating and hope to welcome you again in the future.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 – Uitstekend

Rui

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
とても静かでのんびりホテルステイするにはいいところ。スタッフの方も感じ良く、部屋も清潔で、レストランでの食事もおいしかった。だけどパトン地区から離れており、私達は毎日タクシーでパトン方面へ出かけたので交通費はそれなりにかかった。ホテルから歩いて近くのレストランへ、という感じではないのであくまでもホテルステイを楽しむ人向けかなという感じ。
4 nachten verbleven in december 2023
Reactie van Irina op 14 jan 2024
Dear Rui, thank you for your time in writing and providing valuable feedback regarding your recent stay with us in our piece of paradise. We are delighted to read that you enjoyed your stay and would like to thank you for recognising our SAiiLanders who provide genuine and friendly service. Thank you again for your kind comments and we look forward to welcome you back to our beautiful destination here in Phuket.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 – Uitstekend

HIROMI

6 nachten verbleven in januari 2024
Reactie van Irina op 28 jan 2024
Dear Hiromi, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for now, Irina LadnyukGuest Experience Manager

6/10 – Redelijk

Atsuyuki

Reisde met partner
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van Irina op 14 jan 2024
Dear Atsuyuki, thank you for your time in rating your recent Phuket vacation with us at SAii Laguna Phuket. We do sincerely appreciate it. Hope to welcome you again.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 – Uitstekend

LAURA

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our 3rd stay at Laguna did not disappoint. The club facilities were excellent
5 nachten verbleven in december 2023
Reactie van Irina op 29 dec 2023
Dear Laura, many thanks for choosing to return to our resort for a third time. I was delighted to read that you had an enjoyable stay and would like to thank you for highlighting the resort facilities including the benefits and service you received as part of our club room package.I do hope we will have the pleasure of welcoming you back to our resort again in the future.SAii for Now, Irina Ladnyuk Guest Experience Manager

8/10 – Goed

Douglas

6 nachten verbleven in december 2023
Reactie van Irina op 26 dec 2023
Dear Douglas, all of us truly appreciate your high rating. Thank you for taking a moment to rate SAii Laguna Phuket.The team and I look forward to welcoming you back to our beautiful resort in the near future.SAii For Now,Irina LadnyukGuest Experience Manager

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Irina op 17 dec 2023
Dear David, thank you very much for the highest rating, but mostly for visiting us despite so many options in Phuket.We hope to have the pleasure in welcoming you once again when you are next travelling to Phuket. SAii for Now,Irina LadnyukGuest Experience Manager

8/10 – Goed

Gesa Kristina

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Ein etwas in die Jahre gekommenes Hotel (hier und da könnte man mal ein paar Reparaturen in den Zimmern und im ganzen Areal vornehmen) mit direktem Zugang zum Strand - definitives Plus. Das Frühstück ist wirklich exzellent und das Angebot in der Poolbar ist auch wirklich gut. Wir haben selten so freundliche und hilfsbereite Mitarbeiter in allen Bereichen getroffen. Dies ist definitiv hervorzuheben. Die Umgebung bezüglich Shopping etc. ist ein bisschen dürftig, aber in Ordnung. Alles weitere muss per Taxi, Tuktuk etc erreicht werden., Leider ist das Hotel überfüllt mit Russen, die wirklich laut und teilweise rücksichtslos agiert haben. Dessen sollte man sich bewusst sein, wenn man das Hotel bucht.
8 nachten verbleven in december 2023
Reactie van Irina op 17 dec 2023
Dear Gesa Kristina, thank you very much for choosing to stay with us at SAii Laguna Phuket and for taking the time to provide your positive review. We are happy to share that our rooms and suites in the Lagoon wing have been fully renovated and next year we are planning to renovate all room in Beach wing. Thank you also for you kind comments about our SAiiSational breakfast buffet, beachfront location and friendly service. Thank you one more time for your kind feedback and we do hope we will have the opportunity to welcome you back to our tropical paradise in the future.SAii for Now, Irina Ladnyuk Guest Experience Manager

6/10 – Redelijk

Dany, Singapore

3 nachten verbleven in december 2023
Reactie van Irina op 11 dec 2023
Dear Dany, thank you for your time in rating your recent Phuket vacation with us at SAii Laguna Phuket. We do sincerely appreciate it. SAii for Now,Irina LadnyukGuest Experience Manager

6/10 – Redelijk

JIN HEE

Reisde met familie
Positief: Netheid
사이라구나 아이들과 함께 하기 좋아요 워터슬라이드도 재밌고 바로 앞에는 비치라 산책하기에도 좋고 물놀이 하기도 좋아요 클럽 라운지도 이용해서 간식대용으로 잘 먹었습니다 다만 일박에 너무 비싸서 문제 룸에 가운도 없더라구요 체중계도 없고 무슨 이게 5성급인지 좀 실망이었어요
3 nachten verbleven in november 2023
Reactie van Irina op 5 dec 2023
Dear Jin Hee, thank you very much for choosing SAii Laguna Phuket and for taking the time to share your feedback. I was delighted to read that your kids had fun in the pool and on our water slide and would also like to thank you for highlighting the club experience. We do hope we will have the pleasure of welcoming you back to or resort in the future.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 – Uitstekend

Junyoung

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Irina op 6 dec 2023
Dear Junyoung, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for now, Irina LadnyukGuest Experience Manager

10/10 – Uitstekend

rebecca

2 nachten verbleven in november 2023
Reactie van Irina op 11 dec 2023
Dear Rebecca, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for now, Irina LadnyukGuest Experience Manager

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023
Reactie van Irina op 19 nov 2023
Dear Robert, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for Now, Irina LadnyukGuest Experience Manager

8/10 – Goed

HAYAN

3 nachten verbleven in november 2023
Reactie van Irina op 10 dec 2023
Dear Hayan, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for Now, Irina LadnyukGuest Experience Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pool and beach are great! Water slide is an extra bonus
1 nacht verbleven in november 2023
Reactie van Miki Shashan Zhang op 17 nov 2023
Dear Mr. Shawn,Thank you for sharing your experience at SAii Laguna Phuket. It is always a pleasure to read such kind words. We love to know that you enjoyed our swimming pool, water slide and the beach, and look forward to see you again soon.SAii for Now,Miki Shashan ZhangGuests Experience Manager

10/10 – Uitstekend

Xinzhi

3 nachten verbleven in november 2023
Reactie van Irina op 8 nov 2023
Dear Xinzhi, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for now, Irina LadnyukGuest Experience Manager

10/10 – Uitstekend

Stuart

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic Resort, definitely will be coming back.
6 nachten verbleven in oktober 2023
Reactie van Irina op 5 nov 2023
Dear Stuart, thank you for choosing SAii Laguna Phuket and thank you one more time for the amazing feedback. We were delighted to read that you had a great stay and enjoyed the ambiance of the resort. It was great to read also that you would definitely return to stay with us again, and we look forward to welcoming you back when you do.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 – Uitstekend

HyoJoong

3 nachten verbleven in oktober 2023
Reactie van Irina op 5 nov 2023
Dear HyoJoong, thank you for your time in rating your recent Phuket vacation with us at SAii Laguna Phuket. We do sincerely appreciate it. We are delighted to see that your stay was worth 10 out of 10. We hope to welcome you again soon to our beautiful beachfront paradise.SAii for Now,Irina LadnyukGuest Experience Manager

8/10 – Goed

Ramon

Reisde met partner
Positief: Netheid, personeel en service
I have previously stayed here 4 years ago. Apart from the name it hasn’t changed at all. The property is looking and feeling very old and I hear it will soon be refurbished. It really needs it! The resort is very busy and with that comes noise (guests returning to rooms very late at night, talking loudly, doors banging loudly. Staff were excellent, especially Khun Rum who helped us check in and book transport.
2 nachten verbleven in oktober 2023
Reactie van Irina op 30 okt 2023
Dear Ramon, thank you for your return, this itself is the most rewarding compliment we can ever receive. We are delighted to read that our team members, especially Khun Rum, were attentive, helpful, pleasant and earnest in delivering and ensuring your needs were met. Your feedback regarding the condition of our resort is sincerely appreciated. We are happy to share that the hotel is undergoing renovation of rooms and suites in the Lagoon wing with infrastructure changes to match a modern look and feel and next year we are planning to renovate all room in Beach wing.Thank you very much for our kind feedback and we do hope we will have the opportunity to welcome you back to our resort in the future.SAii for Now, Irina Ladnyuk Guest Experience Manager

10/10 – Uitstekend

SIHYOUNG

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Irina op 22 okt 2023
Dear Sihyoung, thank you for your time in rating your recent Phuket vacation with us at SAii Laguna Phuket. We are delighted to see that your stay was worth 10 out of 10. We hope to welcome you again soon to our beautiful beachfront paradise.SAii for Now,Irina LadnyukGuest Experience Manager

4/10 – Matig

Myungki

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
Too many mosquitos in the room. After checking-in at late night, we killed 15 mosquitos in our room. And bacon served in breakfast is too rough, so even not bitable. Otherwise, very environment friendly conditions and several local restaurants accessible through the Bangtao beach is totally admirable.
3 nachten verbleven in oktober 2023
Reactie van Irina op 18 okt 2023
Dear Myungki, we are very sorry that you were disturbed by the mosquitoes and saddened to read that this left such a negative overall experience. We do work very hard to keep the mosquito issue under control here at the resort but unfortunately, given our natural setting with tropical landscaping, are unable to eliminate entirely. Please accept our heartfelt apologies for the inconvenience and disappointment you experienced. I have passed your feedback regarding the bacon to our food and beverage team who will certainly take it on board. On a positive note, we very much appreciate the kind comments that you made about our convenient location with many restaurant options at our doorsteps.Thank you very much for sharing your feedback and we do hope we will have the pleasure of welcoming you back to or resort in the future.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 – Uitstekend

TATSUO

2 nachten verbleven in oktober 2023
Reactie van Miki Shashan Zhang op 17 okt 2023
Dear Tatsuo san,Thank you very much for choosing to stay at SAii Laguna Phuket. It is delightful to see the 10 out of 10 score, which shows that you have a pleasant holiday at our resort. We are happy to know that all the aspects of your stay hit the mark and take pride in offering you the memorable experience. Once again, thank you, we hope to see you again very soon.SAii for Now,Miki Shashan ZhangGuests Experience Manager

10/10 – Uitstekend

PON

1 nacht verbleven in oktober 2023
Reactie van Irina op 30 okt 2023
Dear Pon, thank you for your time in rating your recent Phuket vacation with us at SAii Laguna Phuket. We do sincerely appreciate it. We hope to welcome you again soon to our beautiful beachfront paradise.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful and the staff is lovely. Great location
3 nachten verbleven in oktober 2023
Reactie van Irina op 10 okt 2023
Dear Rebecca, thank you very much for choosing to spend your vacation with us at SAii Laguna Phuket and for taking the time to share your feedback. It is wonderful to learn that overall you had a nice stay at the resort and enjoyed the great location we are in. Thank you also for mentioning the service that you received during your stay.We hope we will have the pleasure of welcoming you back to our tropical paradise in the future. SAii for Now,Irina LadnyukGuest Experience Manager