Kamer, 1 queensize bed, toegankelijk voor mindervaliden, niet-roken | Individueel gemeubileerd, een bureau, een laptopwerkplek

Beoordelingen van Super 8 by Wyndham Chisago City

2 out of 5
Super 8 by Wyndham Chisago City
11490 Lake Ln, Chisago City, MN

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 70 van 275 beoordelingen" "
Gastenscore: 8 - Goed. 98 van 275 beoordelingen" "
Gastenscore: 6 - Redelijk. 46 van 275 beoordelingen" "
Gastenscore: 4 - Matig. 37 van 275 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 24 van 275 beoordelingen" "

7,6/10

Netheid

7,8/10

Personeel en service

6,8/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Sarah

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The rooms were clean and the beds were very comfortable. Our room (202) did not have a smoke detector and the interior door guard was missing on our room door.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Tera

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was in complete disrepair. The outside was dirty, the stucco was falling off, and you could clearly see where the top and bottom floor met due to large cracks. The front lobby was tiny, disorganized and filthy. I asked to see our room prior to checking in and was denied and told we'd be happy. After checking in, we went up to our second-floor room. Several of the doors to the rooms had large gaps around them including our room. Our room had the security lock busted clear off and there were keyhole accesses from outside the room. The air conditioner had fallen partially out of the wall and you could see clear through to the outside. We said we did not feel safe staying there and were refused a refund on our two-night stay. They told me to contact expedia, which i did, and was told there is nothing they could do as we were beyond the cancellation time. I was offered a $25 coupon by expedia. Totally unacceptable.
2 nachten verbleven in mei 2024
Reactie van Manager op 22 mei 2024
Hello Tera, We apologize for any inconvenience you experienced during your stay with us. We take all guest feedback seriously and will address your concerns with our team. For any refund inquiries, please reach out to our management team directly. Your feedback is valuable to us as we strive to provide exceptional service to all our guests.

8/10 – Goed

Sandra

Positief: Netheid, personeel en service
The motel was very clean and staff worked hard to accomodate with friendly and prompt service
1 nacht verbleven in mei 2024
Reactie van Manager op 11 mei 2024
Hello Sandra,We appreciate you sharing your positive experience with us. Our team takes pride in maintaining a clean environment and providing excellent service to all our guests. Your feedback motivates us to continue delivering exceptional hospitality. Thank you for choosing to stay with us and we hope to welcome you back in the future.

8/10 – Goed

Kathy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly on the phone, and in person. Room was quiet, clean and decor appeared newer. Parking was very convenient. The only downside was the $100.00 deposit required to stay there. Also, either the wall soap dispenser was almost empty, or it was just not easy to use. Tried the shower dispenser, had the same luck. Sorry, not a fan of the wall dispensers!
1 nacht verbleven in mei 2024
Reactie van Manager op 10 mei 2024
Hello Kathy, We appreciate your feedback on our friendly staff, room cleanliness, and convenient parking. We apologize for any inconvenience caused by the deposit policy. Your comments on the soap dispensers have been noted, and we will share your input with our team for future improvements. Thank you for sharing your experience with us.

4/10 – Matig

James

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The gentleman who checked me in was very friendly. When I got to the room, the TV was not working/not receiving a cable signal. When I moved the night stand out to access the power outlet, there were candy wrappers behind it. The bottom inch or so of the refrigerator was rusty. The chair at the desk was quite dirty and all the furniture was beat up. The bathroom was clean and the bed was pretty comfortable. It was very quiet. I did not hear other guests. I had to leave early in the morning, so I did not get to try the breakfast. Overall, it wasn't terrible for the price I paid.
1 nacht verbleven in april 2024
Reactie van Manager op 1 mei 2024
Hello James, We appreciate your feedback and are pleased to know you found our staff friendly and enjoyed the quiet environment. We regret any inconvenience with the TV signal and cleanliness issues encountered. Thank you for mentioning the clean bathroom and comfortable bed. Please feel free to contact management directly for any further assistance.

4/10 – Matig

Jason

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
They charged a 100 deposit for the night. They did not say anything about this online when booking. They guy at the front desk was very helpful and willing to work with us. Our room was very small bathroom was as well. Our room was on the second floor there was no elevator for a disabled person. The railing at the top of the stairs was falling off was not secured at all. There breakfast was not the best. The waffle maker did not cook all the way threw. They told us if we wanted the gym or pool that it was another 15 dollar charge person and that it was not on the property had to go across the street. We will not be staying here again.
2 nachten verbleven in april 2024
Reactie van Ray op 20 apr 2024
Dear Jason,Thank you for posting a review! We are sorry to see that your experience was not up to standards. We do have the 100.00 incidental charge explicitly stated in all the websites under fees and policies. At the time of check-in if you would have notified front desk about not able to use the stairs, we would have happily accommodated you on the ground floor. And regarding the gym, we do not have any additional fees to use the premises, the fee that you were notified about was regarding late checkout fee of 15 if needed. We apologize sincerely for not providing you with a better stay.

4/10 – Matig

Gary

Negatief: Netheid
2 nachten verbleven in februari 2024
Reactie van Manager op 22 feb 2024
Hello Gary, We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us with any specific feedback you may have so we can address any areas needing improvement. Your satisfaction is our priority.

4/10 – Matig

Geverifieerde reiziger

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Cold
Fine room not sure if tub is cleaned so we cleaned it ourselves after finding brown gunk. Heater broken and it's 25°F outside so it's a bit chilly without the jet tub turned on.
2 nachten verbleven in februari 2024
Reactie van Manager op 15 feb 2024
Dear Guest, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We understand the importance of cleanliness and have shared your concerns with our housekeeping team for their immediate attention. Additionally, we apologize for the inconvenience caused by the broken heater. We regret any discomfort caused and assure you that we take these matters seriously. Thank you for bringing these issues to our attention, and we hope to have the opportunity to welcome you back in the future for a more pleasant experience.

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not so super
The only redeeming quality this hotel had was that the gentleman working the front desk was friendly. When we first entered our room it was easily 90 degrees. We immediately opened the window (it was -5 outside) it took at least 3 hours for our room temp to feel comfortable. There were hairs on our sheets and pillows, the carpet was dirty and the whole place had a strange overpowering smell.
1 nacht verbleven in januari 2024
Reactie van Manager op 22 jan 2024
Dear Guest, We appreciate you taking the time to share your feedback. We apologize for any discomfort you experienced with the room temperature. Our team strives to ensure all rooms are at a comfortable temperature upon check-in. We apologize for any cleanliness issues encountered in your room. Please be assured that we have addressed this with our housekeeping team. Thank you for bringing this to our attention.

8/10 – Goed

Daniel

Positief: Personeel en service
About what I expected for the price. The proprietor was very good and accomodating.
1 nacht verbleven in januari 2024
Reactie van Manager op 17 jan 2024
Hello Daniel,Thank you for choosing our hotel for your stay. We appreciate your feedback and are glad to hear that you found our proprietor to be accommodating. We always strive to provide a comfortable experience for our guests. We hope to welcome you back in the future.

4/10 – Matig

Mark

1 nacht verbleven in december 2023
Reactie van Manager op 31 dec 2023
Hello Mark,We apologize for any inconvenience you may have experienced during your stay. We value your feedback and encourage you to contact our hotel directly to share any specific issues you encountered so that we may address them appropriately. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.

8/10 – Goed

Lisa

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Manager op 22 dec 2023
Hello Lisa, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

2/10 – Ontzettend slecht

Taylor

1 nacht verbleven in december 2023
Reactie van Manager op 6 jan 2024
Hello Taylor, We're sorry to hear that your experience at our hotel was not to your satisfaction. We encourage you to reach out to us directly so that we may address any concerns you had during your stay. Your feedback is important to us in our efforts to improve our services.

2/10 – Ontzettend slecht

Andrea

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
the wall heater didn’t work- it was literally like 50 Degrees in room. There was no shampoo or conditioner in the dispenser in the shower. All the staff was not necessarily rude, she was not friendly at all.
1 nacht verbleven in december 2023
Reactie van Manager op 14 dec 2023
Hello Andrea, Thank you for sharing your experience with us. We apologize for any inconvenience you may have encountered during your stay. We appreciate your feedback regarding the heater and the amenities in the shower. We always strive to provide a comfortable and pleasant stay for our guests. Your comments have been noted and will be shared with the appropriate team members for improvement. We hope to have the opportunity to welcome you back again in the future.

2/10 – Ontzettend slecht

Sarah

Reisde met een groep, Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There were black pubic hairs all in both of the beds, as well as what appeared to be dog fur. The blankets were used/ slightly brown as though person before had used spray tan and bedding was never changed. The heater did not work. There is a zero refund policy we just left.
1 nacht verbleven in december 2023
Reactie van Manager op 11 dec 2023
Hello Sarah, We truly apologize for any inconvenience you may have experienced during your stay. We take cleanliness and comfort very seriously and strive to ensure all rooms are well-maintained. We encourage guests to report any issues right away so we can address them promptly. Regarding the heating issue, our maintenance team would have been happy to assist you had we been made aware. Please feel free to reach out to our management team directly to discuss your concerns further. Thank you for sharing your feedback with us.

2/10 – Ontzettend slecht

Tim

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Manager op 6 dec 2023
Hello Tim,We apologize for falling short of your expectations during your stay. We value your feedback and would appreciate if you could reach out to us directly so we can address any issues you encountered. We strive to provide exceptional experiences for all our guests and we regret any inconvenience caused.

8/10 – Goed

James

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Manager op 7 dec 2023
Hello James,Thank you for choosing our hotel for your recent stay. We are delighted to see that you had a positive experience overall. If there is anything specific we can do to improve, please don't hesitate to reach out to us directly. We value your feedback greatly and hope to welcome you back in the future.

10/10 – Uitstekend

SARAH

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Joy was wonderful she made our stay very comfortable. definitely well be coming back.
4 nachten verbleven in november 2023
Reactie van Manager op 26 nov 2023
Hello SARAH,Thank you for taking the time to share your positive experience with us. We are pleased to hear that Joy provided excellent service and made your stay comfortable. We look forward to welcoming you back in the future.

2/10 – Ontzettend slecht

Aaron

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bedding was stained, furniture was dirty, wall outlet didn’t even have a cover to hide the wiring…
2 nachten verbleven in november 2023
Reactie van Manager op 15 nov 2023
Hello Aaron, We apologize for the inconvenience you experienced during your recent stay at our hotel. Your feedback is valuable to us, and we will address these issues with our housekeeping and maintenance teams to ensure a better experience for future guests. Thank you for bringing this to our attention.

2/10 – Ontzettend slecht

Nicholas

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Manager op 15 nov 2023
Hello Nicholas, Thank you for taking the time to leave a review. We're sorry to hear that your experience did not meet your expectations. We value your feedback and will use it to improve the guest experience. We would appreciate the opportunity to address your concerns directly, so please feel free to reach out to our management team. We hope to have the chance to welcome you back in the future.

4/10 – Matig

Alyssa

1 nacht verbleven in november 2023
Reactie van Manager op 6 dec 2023
Hello Alyssa,We apologize for any inconveniences you may have experienced during your stay. We would appreciate it if you could reach out to us directly with any specific feedback you have, so we can address your concerns and improve our services.

10/10 – Uitstekend

LINDSEY

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the staff was friendly
1 nacht verbleven in oktober 2023
Reactie van Manager op 1 nov 2023
Hello LINDSEY,Thank you for your kind feedback about our friendly staff. We take pride in providing excellent service to our guests. We hope you had a pleasant stay and we look forward to welcoming you back in the future.

2/10 – Ontzettend slecht

Brody

Reisde met een groep, Reisde met huisdieren, Reisde met partner, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stained pillows, cords hanging out of the wall. Charged extra for pet which wasn't explained in booking. Very run down... when i told the qorker in the front about the problems there was no attempt to remedy any situation.
1 nacht verbleven in oktober 2023
Reactie van Manager op 25 okt 2023
Hello Brody, We apologize for the inconvenience caused during your stay. Our team will address the issues mentioned and ensure a better experience in the future. Thank you for bringing this to our attention.

6/10 – Redelijk

Justin

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Manager op 11 okt 2023
Hello Justin,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 – Uitstekend

Susan

Reisde met familie
Positief: Netheid, personeel en service
Clean, friendly staff.Could use some updating in the toilet shower area.
1 nacht verbleven in oktober 2023
Reactie van Manager op 9 okt 2023
Hello Susan,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our staff and also our area. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 – Uitstekend

lisa

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
You get what you pay for my room was clean and staff was nice and breakfast just like any other hotel. Also way better than the Amerivu in Chisago
1 nacht verbleven in oktober 2023
Reactie van Manager op 7 okt 2023
Hello lisa,We appreciate that you've taken the time to share with us regarding our staff and comments about our breakfast. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 – Uitstekend

LINDSEY

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had no problems despite some the other reviews I read the place was small and nice. My room was clean and Joy at the front desk was lovely
1 nacht verbleven in oktober 2023
Reactie van Manager op 7 okt 2023
Hello LINDSEY,We appreciate that you've taken the time to share with us regarding our front desk and your comments about our room. Guest comments such as yours help us to continuously improve. Thank you for your business.

2/10 – Ontzettend slecht

Mariah

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My room smelled terrible. There was a group of people getting drunk in the parking lot and they left their cleaning supplies in our room. Vacuum and febreeze. My pillow also smelled bad
1 nacht verbleven in september 2023
Reactie van Manager op 4 okt 2023
Hello Mariah, Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our parking as well as our pillow. We hope to see you again in the future.

2/10 – Ontzettend slecht

Morten Selmer

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
ekkelt
Hold dere unna! Ingenting bra. Vi dro igjen uten å bruke overnattingen vi hadde betalt for. Huff dårlig
1 nacht verbleven in september 2023
Reactie van Manager op 26 sep 2023
Hello Morten Selmer ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

6/10 – Redelijk

Thad

Zakenreiziger
Negatief: Personeel en service
1 nacht verbleven in september 2023
Reactie van Manager op 17 sep 2023
Hello Thad,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

4/10 – Matig

Cade

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Manager op 11 sep 2023
Hello Cade,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 – Goed

Rodney

2 nachten verbleven in augustus 2023
Reactie van Manager op 19 sep 2023
Hello Rodney,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

4/10 – Matig

Cheryl

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was not comfortable
1 nacht verbleven in augustus 2023
Reactie van Manager op 30 aug 2023
Hello Cheryl, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable, clean, and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights into your experience and gives us a chance to improve.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
Cockroaches in the room . My dogs were freaking out since they don’t like any crawling creatures
2 nachten verbleven in augustus 2023
Reactie van Manager op 31 aug 2023
Hello Guest, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 – Goed

Byron

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was clean, and king bed was fit for a king
2 nachten verbleven in augustus 2023
Reactie van Manager op 25 aug 2023
Hello Byron,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our bed and your comments about our room. We hope to see you again in the future. Thank you for your valuable business.

4/10 – Matig

Sheryl

Reisde met partner
Negatief: Netheid
Property was run down. I don't think it has had any upgrades since it opened. The common areas were disgusting. For what we paid for the room I expected something a lot nicer than what we got! Our room had a foul odor. It smelled musty and moldy. I would never ever recommend this property! If that's what the standards are for a Wyndham property I will definitely not stay at one of their properties again!
2 nachten verbleven in augustus 2023
Reactie van Manager op 21 aug 2023
Hello Sheryl, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

6/10 – Redelijk

chris

Bed and pillows were very comfortable. Need new carpeting, felt very mushy, like the floor is rotted underneath. Breakfast was good but only 2 tables for people to eat. Had to go back to the room to eat our breakfast.
2 nachten verbleven in augustus 2023
Reactie van Manager op 19 aug 2023
Hello chris,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our bed and also our breakfast. Please do consider us again on your next visit to the area.

10/10 – Uitstekend

Darlene

2 nachten verbleven in augustus 2023
Reactie van Manager op 19 aug 2023
Hello Darlene,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

4/10 – Matig

Amy

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
The outside grounds were inviting and staff were friendly! The bed was comfy, but the cleanliness of the room was very disappointing, despite the overpowering smell of cleaners. Under/near the bed was littered with food debris, wrappers, and miscellaneous clutter/dust. Towels were stained, and thin. The ice bucket lacked a lid and was cracked. Flushing the toilet required opening the tank each time. The room needs a thorough cleaning and requires attention from maintenance.
1 nacht verbleven in augustus 2023
Reactie van Manager op 7 aug 2023
Hello Amy,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Avoid this hotel
Slow and unfriendly check-in. Room absolutely filthy. No hand soap, shower gel or shampoo in the bathroom. Bathroom door handle loose. Refrigerator not functioning. Electrical wiring looked hazardous. Breakfast a joke. Avoid this hotel!
1 nacht verbleven in augustus 2023
Reactie van Manager op 7 aug 2023
Dear Guest,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

10/10 – Uitstekend

Maureen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Thumbs up!!
This Super 8 was wonderful! Rick and Joy at the front desk were such a delight in their accommodating me on my stay. The room was clean and comfortable and most of all quiet. The breakfast was good too and the view gorgeous. Highly recommend!
2 nachten verbleven in juli 2023
Reactie van Manager op 1 aug 2023
Hello Maureen,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our view as well as our breakfast. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 – Goed

Michael Joseph

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
In town for a triathlon. Decent place for a good price. Staff was friendly.
1 nacht verbleven in juli 2023
Reactie van Manager op 1 aug 2023
Hi Michael,It is wonderful to hear that you enjoyed your stay and that you have rated our affodability and accommodations so highly. We are thrilled to have met your expectations with our friendly services and the cleanliness of our guest rooms. Your positive feedback is appreciated, and we hope to impress you again during another visit to the area!

8/10 – Goed

Sherri

Positief: Netheid, comfort kamer
1 nacht verbleven in juli 2023
Reactie van Manager op 23 jul 2023
Hello Sherri,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 – Goed

john

Positief: Netheid, personeel en service
1 nacht verbleven in juli 2023
Reactie van Manager op 21 jul 2023
Hello john,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

4/10 – Matig

Jill

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Thought the property was very dirty and outdated. The front desk girl was rude! The bedding was stained and carpet was gross! Nothing real close by for restaurants
1 nacht verbleven in juli 2023
Reactie van Manager op 18 jul 2023
Hello Jill, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

10/10 – Uitstekend

Edward

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay
Great 2 day stay. Very helpful staff.
2 nachten verbleven in juni 2023
Reactie van Manager op 29 jun 2023
Hi Edward,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again!

2/10 – Ontzettend slecht

Cameron

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2023
Reactie van Manager op 28 jun 2023
Hello Cameron, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 – Uitstekend

Debra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van Manager op 25 jun 2023
Hello Debra,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 – Uitstekend

Julie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice quiet and gal at the desk was very helpful and friendly.
1 nacht verbleven in juni 2023
Reactie van Manager op 24 jun 2023
Hi Julie,Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us, and we thank you for sharing your experience!

10/10 – Uitstekend

Janet

1 nacht verbleven in juni 2023
Reactie van Manager op 21 jun 2023
Hello Janet,Thank you for sharing this rating, and we welcome you to visit us again anytime.