Accommodatievoorziening

Beoordelingen van Renaissance Chicago North Shore Hotel

4 out of 5
Renaissance Chicago North Shore Hotel
933 Skokie Blvd, Northbrook, IL

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 517 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 229 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 125 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 74 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 55 van 1000 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Iryna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Britta

Positief: Netheid
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Julia, bayside

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was able to book a room last minute with convenient parking and easy access to the highway! the rooms were fairly clean and the staffs were very nice as well.
2 nachten verbleven in mei 2024

8/10 – Goed

Moisey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good place
2 nachten verbleven in mei 2024

8/10 – Goed

Jubek

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

6/10 – Redelijk

Milan

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Water was draining very slow in bath tub while shower, collecting dirty water. We were able to hear TV from next door in the morning.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Lauren

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Hotel had a newer side that was more up to date and was in great condition. The older side had AC issues, thin walls, and TV's weren't working. The staff was extremely accommodating and kind however!
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Cheryl

Positief: Netheid, personeel en service en voorzieningen
Great so far!
1 nacht verbleven in mei 2024

6/10 – Redelijk

Sanjay

Bed was lumpy
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Sofia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed at this renaissance hotel multiple times. It never disappoints it is clean, quiet and safe. The hotle also provides a shuttle that will drive anywhere in a 5 mile radius which is great and very helpful.
3 nachten verbleven in mei 2024

8/10 – Goed

Richard

Reisde met familie
Positief: Personeel en service
not real clean
5 nachten verbleven in mei 2024

10/10 – Uitstekend

Shannon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The woman who checked me in was super nice, friendly and helpful
1 nacht verbleven in mei 2024

10/10 – Uitstekend

kiki

1 nacht verbleven in maart 2024

10/10 – Uitstekend

DeAsia

Positief: Netheid, personeel en service
2 nachten verbleven in mei 2024

4/10 – Matig

Chaofan

1 nacht verbleven in mei 2024

8/10 – Goed

Barbara

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

8/10 – Goed

Angelo

1 nacht verbleven in april 2024

6/10 – Redelijk

David

Positief: Netheid, personeel en service en voorzieningen
Showrr cold. Bed hard.
1 nacht verbleven in april 2024
Reactie van GM op 24 apr 2024
Dear David, Thank you for being our guest and sharing your thoughts on how we can improve. I am sorry to see that you found your bed uncomfortable and the shower temperature lacking. Your comments are valuable and help us to monitor the guest experience. We hope to host you again in the future for a better stay. Sincerely, Stephen Barr, GM

10/10 – Uitstekend

mary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel. We stay on average once a month. It's our go to hotel. Hallway carpeting can be updated. It's a great place and staff is always very inviting and pleasant.
2 nachten verbleven in april 2024
Reactie van GM op 21 apr 2024
Dear mary, On behalf of our entire team, thank you for your kind review. It's wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant experience, so we appreciate that you took the time to review our hotel. Your feedback, including recommendations for improvements, allows us to serve our guests better. Thank you for being a return guest, and we look forward to seeing you again soon. Best, Stephen Barr, GM

8/10 – Goed

Cristina

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This place was incredible. Staff at the restaurant was super friendly and helpful
1 nacht verbleven in april 2024
Reactie van GM op 20 apr 2024
Dear Cristina, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and encourages our team, who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Stephen Barr, GM

10/10 – Uitstekend

Tijana

1 nacht verbleven in april 2024

10/10 – Uitstekend

Krystofer

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great.
2 nachten verbleven in maart 2024
Reactie van GM op 2 apr 2024
Dear Krystofer, We sincerely appreciate you taking a moment to review our hotel. It brings us immense joy to know that you had a delightful stay with us, and we eagerly look forward to having you back soon. Thank you! Best, Stephen Barr, GM

6/10 – Redelijk

mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van GM op 2 apr 2024
Dear mary, We appreciate your attention to reviewing our hotel and hope to host you again. Sincerely, Stephen Barr, GM

10/10 – Uitstekend

David, Alvarado

Fabulous stay
2 nachten verbleven in maart 2024
Reactie van GM op 22 mrt 2024
Dear David, We love to see five stars on our review ratings! Thank you so much for taking the time to let us know that you had an exceptional experience. We enjoyed hosting you and hope you find a reason to visit again soon. Best, Stephen Barr, GM

10/10 – Uitstekend

Kaharri

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Renaissance Chicago North Shore Hotel Team op 19 mrt 2024
Kaharri,Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad to hear that you enjoyed your stay overall. We appreciate your business and hope to have the opportunity to welcome you back in the future!

6/10 – Redelijk

Emily

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was really nice and the bed very comfortable, but the noise was unbearable. There was an adjoining room and you could hear the occupants' conversations. The doors slam shut loudly. I could hear people in the hall talking all night, and there was stomping from the room above me. I can't quite blame the hotel for these things, as it was otherwise very nice and clean, but I wish it was better soundproofed. I barely slept all night!
1 nacht verbleven in maart 2024
Reactie van GM op 17 mrt 2024
Dear Emily, I’m sorry to hear that noise pollution kept you from having a restful night’s sleep; please forgive us. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Stephen Barr GM

8/10 – Goed

Courtney

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They were friendly and accomodating whenever we asked for things or had questions.
3 nachten verbleven in maart 2024
Reactie van GM op 17 mrt 2024
Dear Courtney, We are grateful for your kind rating. It thrills us to know that our team had a positive impact on your stay. It was a pleasure to have you as a guest, and we look forward to welcoming you back. Best, Stephen Barr GM

10/10 – Uitstekend

Chrysanta

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent experience! The staff were friendly and efficient. The room was spotless and I had no issues during my stay!
1 nacht verbleven in maart 2024
Reactie van GM op 14 mrt 2024
Dear Chrysanta, Our staff prioritizes sincere hospitality; I’m glad you enjoyed our friendly associates and crisp accommodations. Reflections like yours allow us to monitor our guest experience. Thank you for taking the time to review your stay, and we hope to host you again soon. Best, Stephen Barr, GM

10/10 – Uitstekend

Paula

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel staff was very polite and helpful, especially in the bar and food area. Rooms were newly renovated - very comfortable.
2 nachten verbleven in maart 2024
Reactie van GM op 12 mrt 2024
Dear Paula, We love receiving compliments, but it warms our hearts even more when you shower our staff with praise. They are the heartbeat of our hotel, and it's their hospitality that makes your stay with us truly memorable. Thank you so much for taking the time to share your thoughts with us. We hope to have the pleasure of hosting you again soon! Best, Stephen Barr, GM

10/10 – Uitstekend

Charles

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
-
2 nachten verbleven in maart 2024
Reactie van ko op 10 mrt 2024
Thank you for taking the time to fill out the survey . We are glad you enjoyed your stay.

2/10 – Ontzettend slecht

RICARDO

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very bad
2 nachten verbleven in maart 2024
Reactie van GM op 5 mrt 2024
Dear RICARDO, I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret we let you down. We appreciate your feedback and hope to better serve you on a return visit. Sincerely, Stephen Barr, GM

10/10 – Uitstekend

Janette

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Renaissance Chicago North Shore Hotel Team op 26 feb 2024
Janette,Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad to hear you found your experience to be a perfect 10! We hope to have the opportunity to welcome you back again in the future!

4/10 – Matig

Cindy

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
Dirty and loud. Felt like there was no privacy! I could hear everyone on the hallways
1 nacht verbleven in februari 2024
Reactie van GM op 26 feb 2024
Dear Cindy, I'm sorry to hear that noise pollution interrupted the comfort of your stay. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Stephen Barr, GM

10/10 – Uitstekend

Aleksandra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel. This was my second time staying at this hotel location. Very close to the botanic garden. Lots of great food options near by. The hotel is very clean, and quiet. The staff is very nice and accommodating. Will definitely come back.
2 nachten verbleven in februari 2024
Reactie van Renaissance Chicago North Shore Hotel Team op 21 feb 2024
Aleksandra,Thank you for taking the time to provide your feedback regarding your most recent stay and continuing to stay with us when you're in the area. We are glad to here you enjoyed your stay and look forward to welcoming you back again in the future!

10/10 – Uitstekend

Don

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Kathleen op 21 feb 2024
Thank you so much for taking the time to fill out your survey. Have a wonderful day

10/10 – Uitstekend

Joan

3 nachten verbleven in februari 2024
Reactie van Renaissance Chicago North Shore Hotel Team op 27 mrt 2024
Joan,Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad to hear that you found your stay to be a 5 out of 5. We hope to have the opportunity to welcome you back again in the future!

10/10 – Uitstekend

Kurt

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Kathleen op 17 feb 2024
Thank you so much for taking the time to review our services.

10/10 – Uitstekend

carlos

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very bougie hotel with a great price. Most definitely recommend.
3 nachten verbleven in februari 2024
Reactie van GM op 11 feb 2024
Dear carlos, I can't thank you enough for writing and sharing this review. Hotels, like all service-based businesses, thrive on feedback and guest recommendations. We appreciate you taking the time to let other travelers know about your exceptional experience with us. Please come and see us again. Best, Stephen Barr GM

10/10 – Uitstekend

Stacey

1 nacht verbleven in januari 2024
Reactie van Renaissance Chicago North Shore Hotel Team op 12 feb 2024
Stacey,Thank you for taking the time to share your feedback regarding your experience. We are glad to hear that your stay was a 10 out of 10! We hope to have the opportunity to serve you again in the future!

10/10 – Uitstekend

Jovani

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet place and really comfortable
1 nacht verbleven in februari 2024
Reactie van GM op 5 feb 2024
Dear Jovani, I'm so glad you enjoyed your stay. It is lovely that you found our rooms comfortable and our atmosphere peaceful. Your review and recommendation are welcomed and appreciated. Thank you for staying with us. Best, Stephen Barr, GM

10/10 – Uitstekend

Tianhua

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay
2 nachten verbleven in januari 2024
Reactie van GM op 5 feb 2024
Dear Tianhua, Thank you for this flawless rating. We enjoyed hosting you and hope to do so again soon. Best, Stephen Barr, GM

10/10 – Uitstekend

steve

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Renaissance Chicago North Shore Hotel Team op 12 feb 2024
Steve,Thank you for choosing to stay with us and for taking the time to share your feedback regarding your experience. We are glad to hear you enjoyed your visit. We appreciate your business and hope to welcome you back again in the future!

10/10 – Uitstekend

Cariza Zimena

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
our best stay
1 nacht verbleven in januari 2024
Reactie van GM op 31 jan 2024
Dear Cariza Zimena, We look forward to your return! Thank you for your business and your five-star review. Please come back sooner rather than later. Best, Stephen Barr, GM

10/10 – Uitstekend

Kenneth

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect
2 nachten verbleven in januari 2024
Reactie van GM op 29 jan 2024
Dear Kenneth, Reviews just don't get any better than "perfect"! Thank you so much for your support of our Renaissance Hotel and your glowing comments. We loved having you as our guest, and we can't wait to welcome you back! Best, Stephen Barr, GM

10/10 – Uitstekend

Nazeray

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay at Renaissance was great. The hotel was clean and the bed was comfortable. From the moment we arrived the staff were kind and helpful. Parking was free which is good for Chicago area and there were plenty of spaces. If you're looking for a bite to eat it's connected to the best steak house Ruth Chris.
2 nachten verbleven in december 2023
Reactie van GM op 26 jan 2024
Dear Nazeray, Thank you very much for taking the time to share your positive feedback about your recent stay at our hotel. We are delighted to hear that you enjoyed your accommodations, our location, and most importantly, our staff's service. I will be sharing your kind words with our team, as they take great pride in ensuring that our guests have a memorable and comfortable stay. We would be thrilled to welcome you back soon, so please do not hesitate to visit us again. Best, Stephen Barr, GM

8/10 – Goed

Greg D

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in januari 2024
Reactie van Renaissance Chicago North Shore Hotel Team op 30 jan 2024
Greg D,Thank you for choosing to stay with us and for taking the time to share your feedback. We truly appreciate your business and hope to welcome you back in the future!

8/10 – Goed

B

Positief: Personeel en service, comfort kamer
The accoutrements are rather strange.
Very good location for our visit to Northbrook. Decent price point reflective of the wear on the rooms. The heating unit was extremely loud on the subzero night, but the bed was comfortable. Televisions are large, but the quality of the picture is not great. And the shower in the standard room was built for children and small adults.
This is the good bit.
1 nacht verbleven in januari 2024
Reactie van GM op 17 jan 2024
Dear B, It is lovely to hear you had a great stay at our hotel. We appreciate your taking the time to share all your feedback, including recommendations for improvement. On behalf of the entire staff, I want to thank you so much for choosing our hotel, and please come see us again in the future. Best, Stephen Barr, GM

8/10 – Goed

Marian

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Renaissance Chicago North Shore Hotel Team op 30 jan 2024
Marian,Thank you for recently choosing to stay with us and for sharing your rating. We appreciate your business and hope to welcome you back the next time your travels bring you to the Chicago North Shore Area!

10/10 – Uitstekend

mario

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Renaissance Chicago North Shore Hotel Team op 30 jan 2024
Mario,Thank you for taking the time to share your feedback regarding your recent experience. We are glad to hear you enjoyed your stay with us. We appreciate your busienss and hope to welcome you back in the future!

10/10 – Uitstekend

Dominik

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Renaissance Chicago North Shore Hotel Team op 8 jan 2024
Dominik,Thank you for staying with us and for providing your feedback. We are glad to hear your stay was a 10 out of 10 and hope to serve you again!