Lobby

Beoordelingen van Rodeway Inn Charlotte Airport Area

2 out of 5
Rodeway Inn Charlotte Airport Area
3200 Queen City Dr, Charlotte, NC

Beoordelingen

4,8
Gastenscore: 10 - Uitstekend. 15 van 103 beoordelingen" "
Gastenscore: 8 - Goed. 8 van 103 beoordelingen" "
Gastenscore: 6 - Redelijk. 17 van 103 beoordelingen" "
Gastenscore: 4 - Matig. 17 van 103 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 46 van 103 beoordelingen" "

4,4/10

Netheid

5,4/10

Personeel en service

3,6/10

Voorzieningen

4,2/10

Staat van de accommodatie en faciliteiten

4,6/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Aaron

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Ricky op 2 mei 2024
I'm sorry to see that you rated your experience so low. We take feedback seriously and strive to address any issues. If there's anything specific you'd like to share about your experience, please let us know so we can work to improve. Your satisfaction is our priority.

2/10 – Ontzettend slecht

Avery

Zakenreiziger, Reisde met familie en kleine kinderen
I called and asked if there was a deposit they told me no booked the room came in and they made me pay a deposit for a none smoking room and then when I told them I did not have it they told me I can’t get a room and made me leave with my new born child
1 nacht verbleven in april 2024
Reactie van Ricky op 22 apr 2024
It's unfortunate to hear about your experience with the check-in process. We apologize for any inconvenience this may have caused. While deposits are a standard procedure in many places, we understand that it might have been unexpected for you. We appreciate your feedback and will look into ways to improve our communication regarding reservation requirements. If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out to our customer service team. We value your feedback and hope to have the opportunity to welcome you in the future under more favorable circumstances.

4/10 – Matig

Jamie

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
burn holes in bed sheets
1 nacht verbleven in maart 2024
Reactie van Ricky op 17 mrt 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future. We hope you’ll have a chance to come back soon.

4/10 – Matig

Amanda

Reisde met huisdieren, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Not a clean place. Kids felt unsafe.
1 nacht verbleven in maart 2024
Reactie van Rodeway Inn Charlotte Airport Team op 14 mrt 2024
Thank you for sharing your experience with us. We genuinely appreciate your feedback and take your concerns to heart. Our utmost priority is ensuring a safe and clean environment for all our guests, especially the little ones. Rest assured, we're diligently addressing these issues to uphold our commitment to comfort. Your insights help us improve, and we hope to welcome you back for a truly delightful stay.

2/10 – Ontzettend slecht

Clarence

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was a terrible stay
1 nacht verbleven in maart 2024
Reactie van Ricky op 8 mrt 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

4/10 – Matig

BRODERICK

1 nacht verbleven in maart 2024
Reactie van Ricky op 8 mrt 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

6/10 – Redelijk

Chris

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
You get what you pay for. Just needed a place to sleep. I got that. Things were gross but bed was clean. Would do again for a night
1 nacht verbleven in maart 2024
Reactie van Ricky op 5 mrt 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

4/10 – Matig

BRODERICK

Negatief: Staat van de accommodatie en faciliteiten
Reactie van Ricky op 26 feb 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

10/10 – Uitstekend

Jason

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It worked but sketch
1 nacht verbleven in februari 2024
Reactie van Ricky op 24 feb 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Rodeway Inn Charlotte Airport. We hope you’ll visit us again soon.

4/10 – Matig

Dariusz

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
More and more surprises every stay in the USA. For $80 plus tax with no breakfast I would expect at least some decent room. But the room, hotel, reception area etc are just disgusting.
1 nacht verbleven in februari 2024
Reactie van Ricky op 16 feb 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

10/10 – Uitstekend

Anthony

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in januari 2024
Reactie van Rodeway Inn Charlotte Airport Team op 7 feb 2024
We're overjoyed to hear about your fantastic experience at Rodeway Inn Charlotte Airport Area. Your comfort is our mission, and we're overjoyed that you felt it throughout your stay. We appreciate your gracious feedback and look forward to welcoming you back for another fantastic stay!

2/10 – Ontzettend slecht

Solo

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very rude and Room had roaches and dog food under the bed
1 nacht verbleven in december 2023
Reactie van Ricky op 26 jan 2024
We are committed to providing each and every customer with a positive experience and are proud of our track record in offering high-quality service. However, it does seem that we failed to meet your expectations. We apologize for this issue and hope to see you soon.

4/10 – Matig

Kelvin

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didn't have any hot water to take a shower. It just wasn't a pleasant stay. Yet I only had a overnight layover, so it was whatever. However when I walked to Waffle House I saw many other surrounding hotels I could have chose instead.
1 nacht verbleven in december 2023
Reactie van Rodeway Inn Charlotte Airport Team op 24 jan 2024
Thank you for sharing your experience at Rodeway Inn Charlotte Airport Area! Our sincerest apologies for any inconvenience during your brief layover. We've addressed the hot water issue swiftly. Your observation about nearby hotels is noted, and we'd love the chance to exceed your expectations on your next visit.

2/10 – Ontzettend slecht

Benjamin, Avon

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property was well lit. This is definitely a pay for what you get. There were people lurking around at 230 in the AM when my flight arrived late. The door inside appeared as if it had been kicked in at one point and door lock replaced. There was "browning" of the some of the linens showing excessive use. This is the type of place you check for bed bugs. Thankfully none found on my stay
1 nacht verbleven in januari 2024
Reactie van Ricky op 19 jan 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

4/10 – Matig

Courtney

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room smell like cigarettes
1 nacht verbleven in januari 2024
Reactie van Rodeway Inn Charlotte Airport Team op 17 jan 2024
Thank you for choosing Rodeway Inn Charlotte! We appreciate your feedback and apologize for any inconvenience caused by the lingering scent of cigarettes. Our sincere apologies – we're committed to ensuring every guest experiences pure comfort. Your comfort is our priority, and we're committed to making your next stay impeccable. We value your insights and look forward to welcoming you back for an upgraded experience!

2/10 – Ontzettend slecht

miramda, Hickory

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bed bugs
4 nachten verbleven in januari 2024
Reactie van Ricky op 16 jan 2024
Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve.

2/10 – Ontzettend slecht

matthew, Hickory

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I want a refund they place is infested with bed bugs and cocktoach
2 nachten verbleven in januari 2024
Reactie van Rodeway Inn Charlotte Airport Team op 15 jan 2024
Sincere apologies for any inconvenience during your stay. We're genuinely sorry to hear about the pest concerns. Rest assured, we are actively addressing the concerns raised. Your comfort is our priority, and we appreciate your feedback.Thank you for bringing this to our attention.

6/10 – Redelijk

James

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Ricky op 15 jan 2024
Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Rodeway Inn Charlotte Airport is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.

8/10 – Goed

Ashley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient
1 nacht verbleven in januari 2024
Reactie van Ricky op 15 jan 2024
Thank you for sharing a review of your recent experience. Our team here at Rodeway Inn Charlotte Airport is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

8/10 – Goed

Solo

Negatief: Netheid, staat van de accommodatie en faciliteiten
Na
1 nacht verbleven in januari 2024
Reactie van Ricky op 14 jan 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Rodeway Inn Charlotte Airport in the near future.

6/10 – Redelijk

Solo

Ns
1 nacht verbleven in januari 2024
Reactie van Ricky op 14 jan 2024
Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Rodeway Inn Charlotte Airport is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.

10/10 – Uitstekend

Robert

Zakenreiziger
Positief: Netheid, comfort kamer
2 nachten verbleven in januari 2024
Reactie van Ricky op 9 jan 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Rodeway Inn Charlotte Airport Area.

10/10 – Uitstekend

Roiri

1 nacht verbleven in januari 2024
Reactie van Ricky op 9 jan 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Rodeway Inn Charlotte Airport Area.

10/10 – Uitstekend

Shaileshkumar

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Ricky op 9 jan 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Rodeway Inn Charlotte Airport Area.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Ricky op 1 feb 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Rodeway Inn Charlotte Airport. We hope you’ll visit us again soon.

6/10 – Redelijk

Carol

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room had a foul smell! It felt uncomfortable the towel was dirty
1 nacht verbleven in december 2023
Reactie van Ricky op 29 dec 2023
Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Rodeway inn Charlotte Airport Area is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.

2/10 – Ontzettend slecht

Lisa

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room stunk. We could tell it wasn’t very clean but we thought it would be ok for just one night. A couple of hours in I opened the microwave and there layer a ham sandwich that was not ours. If the didn’t check and clean the microwave I’m pretty sure they didn’t bother to change the sheets. We grabbed our things and fled that nasty room. I didn’t ask to speak to anyone we just grabbed our stuff and got out of there. You can have an older establishment and still clean it so there is no for how dirty that room was.
1 nacht verbleven in december 2023
Reactie van Ricky op 29 dec 2023
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

2/10 – Ontzettend slecht

Brent

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Roaches every where you turn. You don’t see them until late then they all come out to play.
2 nachten verbleven in december 2023
Reactie van Ricky op 26 dec 2023
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.

4/10 – Matig

Florencio

1 nacht verbleven in december 2023
Reactie van Ricky op 25 dec 2023
Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Rodeway Inn Charlotte Airport Area is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.

10/10 – Uitstekend

Anthony

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in december 2023
Reactie van Ricky op 23 dec 2023
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Rodeway Inn Charlotte Airport Area.

2/10 – Ontzettend slecht

Derrick

Zakenreiziger
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
upon arrival at this motel, there where bumbs hanging around the fause hardwood floor was in terrible conditions, and there was absolutely NO HEAT, yes the heater did not work in the room, so the owner brought me a very small space heater, the bathroom sink had a bad faucet and was sprewing water all over the counter, My car was Vandalize at this hotel, and i think the FRONT DESK STAFF member had someone to do it
1 nacht verbleven in december 2023
Reactie van Ricky op 23 dec 2023
Thank you for taking the time to share your feedback. We‘re deeply disappointed to hear about the challenges you experienced during your time with us. We hold our team to the highest standards and regret that we didn’t meet those expectations. hope you give a second chance to make things right.

2/10 – Ontzettend slecht

Elissa

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Never again
No lobby , window service only. Bathroom door what no Handel.. didn’t close , and found drug used needle in parking lit
1 nacht verbleven in december 2023
Reactie van ricky op 22 dec 2023
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team.

2/10 – Ontzettend slecht

Matt

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not well maintained
I.am the type of person when traveling who just wants a cheap, clean, and functional room to sleep in with the advertised amenities. This place may have been cheap but .... Everything was broken. The toilet seat moved. Before learning this. It pinched my leg while sitting on it and I have a 3 inch round bruise from it. I attempted to tighten. The bolts but the bolts just spun and needed replaced The toilet needed to be flushed two or three times after each use. There was no hot water. The security latch to the door was missing. Several electrical outlets just didn't work. If you plugged something into them it would just fall out. The television turned on but there were no channels to watch. Serval light bulbs were either burned out or flickering. The seal around the outside door was missing huge chunks and let in a draft. There are holes in the shower wall from a missing grab bar. Ice machine was out of order. There is a huge crack in the bathroom floor where the sub floor is exposed. The only good things I ha e to say are: The heat worked. The refrigerator worked. I have stayed in cheaper hotels that are in much better condition.
1 nacht verbleven in december 2023
Reactie van Ricky op 12 dec 2023
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team.

2/10 – Ontzettend slecht

Shekinah

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Hotel was really cheap but had roaches .!!!!!
1 nacht verbleven in december 2023
Reactie van Ricky op 13 dec 2023
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team.

2/10 – Ontzettend slecht

April

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Photos are deceiving
Dingy towels, mold on shower curtains, roaches, burn holes in comforter, dingy sheets,door didn't shut properly, leakage from roof in front of room, causing puddles (horrible slip hazard). Room smelled awful. Also the television did not work. Wish I had taken photos. But I was so disappointed and disgusted I just left.
3 nachten verbleven in december 2023
Reactie van Ricky op 5 dec 2023
Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve.

6/10 – Redelijk

Amber

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Once entering the lobby (a walk-in room with a night window) I knew immediately why the room was so cheap. It was filthy. The room proved no better. While there were no signs of bedbugs, this place would make you cringe.
1 nacht verbleven in december 2023
Reactie van Ricky op 5 dec 2023
We’re so sorry to hear that your experience did not meet our standards. We value our guestsfeedback and work hard to ensure that similar issues do not occur in the future.

10/10 – Uitstekend

Jahmauri

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Ricky op 5 dec 2023
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Rodeway Inn Charlotte Airport. We hope you’ll visit us again soon.

2/10 – Ontzettend slecht

Derrick

Negatief: Netheid, voorzieningen
This property is a DUMP,......a lot of locals live here,......bathroom was dirty,...bed coverings was dirty,..large gaps around the door, floor was half ass sweept,.. and only 8 direct TV channels to view.
Reactie van ricky op 5 dec 2023
We sincerely regret that your experience was less than perfect. We care deeply about our guest and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.

4/10 – Matig

Aimad

Negatief: Staat van de accommodatie en faciliteiten
The hotel cold and dirty smells like bad
1 nacht verbleven in november 2023
Reactie van ricky op 29 nov 2023
We sincerely regret that your experience was less than perfect. We care deeply about our guest and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.

2/10 – Ontzettend slecht

kevin

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was accosted by a homeless person on the way to the lobby. Lobby was full of old mattresses. Owner refused my cancellation request
Reactie van Ricky op 23 nov 2023
We’re sorry to hear about this issue. Unfortunately, things can sometimes happen that are out of our control. We work hard to prepare for contingencies, but ultimately it is the responsibility of the guest to have the reservation cancelled 24 hrs prior to checkin.

2/10 – Ontzettend slecht

Denis

1 nacht verbleven in oktober 2023
Reactie van ricky op 17 nov 2023
Thank you for taking the time to provide valuable feedback about our hotel. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves.

6/10 – Redelijk

Nimbona

Negatief: Personeel en service, voorzieningen
What I liked is because it was cheaper than the other hotels and it was fast and easy .
1 nacht verbleven in oktober 2023
Reactie van Ricky op 9 okt 2023
Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Rodeway Inn Charlotte Airport is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.

6/10 – Redelijk

Indya

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
My first day there I was greeted with a swarm of police around the hotel searching for some one with k9dogs. There was a lot of unnecessary traffic with different people on the lot which made me and my family uncomfortable. The cleaning in this hotel needs to be reevaluated. We had a big water bug in our room as well as gross drain gnats. I’m kind of disappointed seeing the other property owned by the same owner is in much better shape. I hope you all can fix this because I would hate to see this establishment get shut down. Or ran down
5 nachten verbleven in september 2023
Reactie van ricky op 8 okt 2023
Thank you for taking the time to provide valuable feedback about our hotel. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves.

8/10 – Goed

Lugenia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
7 nachten verbleven in september 2023
Reactie van Ricky op 3 okt 2023
Thank you for choosing us for your saty. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Rodeway Inn Charlotte Airport in the near future.

8/10 – Goed

Lugenia

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in september 2023
Reactie van Ricky op 3 okt 2023
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Rodeway Inn Charlotte Airport in the near future.

4/10 – Matig

Daniel

1 nacht verbleven in september 2023
Reactie van Ricky op 27 okt 2023
Thank you for taking time to share your feedback. We are sorry to hear that your experience did not meet our standards. We value our guest feedback and we work hard to ensure that similar issues do not occur in future.We hope you give us another chance to make things right.

2/10 – Ontzettend slecht

Virginia

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room was not only dirty, it was in terrible condition! Ceiling about to collapse, tub faucet dripped all night. fixtures missing/broken, carpet was filthy/smelled terrible in room.
1 nacht verbleven in september 2023
Reactie van Ricky op 22 sep 2023
Dear Virginia,Thankyou for taking time to complete our online survey regarding yur recent stay at Rodeway Inn Charlotte Airport Area.I would like to apologize about the experience regarding your stay at the hotel. And i am sorry to say but at our hotel we do not have carpets in any of the room. we have vinyl floor in every room. You might have mistaken us with another property.We will be using your feedback so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in future.

2/10 – Ontzettend slecht

MICHAEL

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very scary hotel
The room was smelly and partying outside the door all night. TV sucks. Pretty shady around the area. Not good at all.
1 nacht verbleven in september 2023
Reactie van Ricky op 22 sep 2023
Thank you for taking time to complete our on line survey regarding your recent stay at Rodeway Inn Charlotte Airport Area.on behalf of the entire staff i wpould like to apalogize for failing to exceed your expectations. your satisfaction is important to us as a valued guest.Feedback from our guests on their experience is wht we use to further our constant improvement.Again, thank you for your time and valueable feedback. We hope for another opportunity to properly host you in the future.

4/10 – Matig

CAROLYN

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Had lots of people roaming around, people was sitting infront of my door , I kept killing roaches
1 nacht verbleven in juli 2023
Reactie van Ricky op 28 jul 2023
Dear CarolynThank you for taking time to share your experience. We are sorry to hear that your recent visit wasn’t up to your expectations. We take all feed back seriously, and we appreciate your honest feed back.We apologise for any inconvenience you may have experienced. We will address this with our staff to take steps to ensure this does not happen again. Your feed back is instrumental in helping us improve our services

4/10 – Matig

chris

Zakenreiziger, Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
This place is covered in drug activity and prostitution. I had a young black female proposition me as I entered my room.
1 nacht verbleven in juni 2023
Reactie van Ricky op 23 jun 2023
Dear Guest,Thank you for bringing this matter to our attention. We are sorry that your experience at our hotel did not meet your expectations. Your satisfaction is important to us and we would like to apologize for the inconvenience caused.We have taken your feedback into consideration and have already made changes to improve our services. We hope that you will give us another chance to show you what we can do. Thank you for your time and we hope that you have a great day.Sincerely,