We stayed in this hotel in April 2018 for one night only. Very conveniently located near the Charleroi airport. There was a miscommunication regarding our pickup/taxi to the hotel, but the manager was extremely friendly and helpful and ended picking us up for free! The room was basic, but very clean and comfortable (our room wasn't renovated).
The restaurant seemed to be closed, but the chef was able to provide a simple meal for us (frites and salad) which was surprisingly brilliant! We had missed the Belgian fries after long travels abroad!
We had an early flight to catch and the manager (again!) was so nice to give us a ride, in the middle of the night! This level of service is very rare.
Couldn't have asked for more. Thanks to the manager we had a wonderful experience. Would HIGHLY recommend.