4/10 Médiocre
Desiree
Voyage en couple
22 déc. 2025
Les points forts : Propreté
Les points faibles : Services et équipements
We paid over $600 for a one night stay. The location was great, the room very basic, but impeccably clean. The problems? The room was so noisy, from the shouting drunken revelers downstairs and in the halls, as well as outside on the street below (valet station, main exit) we didn’t get any sleep. The bed was very crisp and comfy, but the noise level was what you’d expect at a budget motel during Spring Break, not a luxury resort. The little details were also…. Shabby. Lightbulbs burnt out, a threadbare , unraveling bathroom “rug”, the towel hook fell off the wall every time we touched it, and the 1/2 lampshades on the vanity sconces were on backwards, unsightly, but ostensibly because the shades were too opaque to allow one to see (especially with the bathroom fixture short on working bulbs). I didn’t bother speaking to the main desk staff, as they appeared frazzled and overwhelmed by the holiday crowds. All in all, Congress Hall did not stand up to the hype. Other rooms may have been in better nick, and in quieter locations, but I can’t believe management allowed this room to be booked under these conditions. We are unlikely to return and would not recommend the extra spend for the location.
Desiree
Séjour de 1 nuit en décembre 2025
