Spahotels in Cancún-Zuid

'The property was super clean, and extremely well maintained with no issues. All the staff was very welcoming and helpful throughout the entire resort. The resort had everything we needed for our stay and exceeded my expectations every day. I can’t wait to go back.'

'The room, the stuff and the service '

'Unprofessional team members'

'Food excellent. Service great. Pool could use cleaning. Activities bland. Dj music was not modern or in style. Beach shuttle took too long. Chairs and seating area need cleaning and upkeeping. Rooms had paper thin walls. Heard everything. Didn’t give it 5 stars due to cleanliness mostly. Road to hotel was incredibly bumpy and uncomfortable.'

'We've been to cancun 4 times in the last 2 years,and this was by far our worst experience This was a very disappointing stay. The hotel is xtremely run down and outdated and is in need of major renovations. The A/C in our room barely worked, making the room uncomfortable. The room keys constantly stopped working, and to use the elevator we had to go up to another floor just to be able to go back down. As a Platinum member, I expected a better experience. The only “upgrade” we received was a...

'This hotel is small (one cafe, one buffet spot, one restaurant). One, dual level pool with a bar (nice bartenders who made weak drinks). The room was large, but space was not used efficiently. The food was horrible (which, I suppose, is great if your plan is NOT to eat). The staff was always busy because they were understaffed; I almost felt bad asking for service since they looked overworked. The elevators were small (4 people max posted), and rusty. Overall, if you are picky about hotels,...

'We had a Great trip, not one complaint from my family of 5! Clean, well maintained property, beautiful well maintained beach, great food!'