Vakantie en citytrip naar Cancún-Zuid

Great spacious room, excellent locaties. Amenities are fantastic. Varied choice of food. Can highly recommend the vegan restaurant for lunch on the beach. Helpful friendly staff. All very safe.

Ruime kamers. Lekker buffet voor ontbijt en diner. Mooie zwembaden.

Excellent service, very friendly. We have stayed at multiple resorts, and it was the best service we have ever had.

The hotel itself along with the rooms are beautiful. The beach was great. A lot of what was advertised online are nonexistent. There was no airport shuttle as advertised. No swim up bar in the pool, there was no designated dessert area. Towels were absolutely impossible to get, often times we had no towels in our room, and towels by the pool were always unavailable. In my 7 night stay my wife and I were able to get pool towels on 2 days. The Samurai and the Italian restaurants were both good, and the spa was great. But overall service was a major downside on the trip. For reference this is the first bad review I have ever written but felt it was necessary to write.