Its a newer property, nice location, clean. as always we love in Mexico the very good service and nicest employees, We are planning to go back next year yey !!!
The only bad thing and wasnât real terrible, first day when going taking a shower, the water came out dirty and there was a sewage smell as well in the sink the water was dirty , by the rest nice rooms, nice views.
We liked the pools. The beach is wonderful, nice area and always was clean
The check in process was good and fast, very nice receptionist. The check out was real quick
Restaurants and food,
The buffet restaurant is good, big, nice set up. they are missing a couple of things in their options,like ceviche!
Sometimes mostly in breakfast time they need more employees, because there was a couple of times we werent sitted and the waiter never came over,
the Hacienda (mexican food) very small and no a very good menu, just few options, and honestly i didnt like the food
The steak house restaurant, was goodthere are some of the employees we loved.
Ricardo at the steak house restaurant,
Argenly, she works by the pools and beach, we loved her, she is so helpful and super cute personworks real hard all the time
CIndi at the buffet restuarant very nice server
ENterteinmen and fit team, great, We loved Sabrina
A good idea for the hotel to offer transportation from/to Airport
Lost and found team, I lost a couple of things, and I had to go about 4 times to check on my stuff, it takes so long