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Beoordelingen van Red Lion Inn & Suites Butte

2.5 out of 5
Red Lion Inn & Suites Butte
122005 Nissler Rd, Butte, MT

Beoordelingen

5,4
Gastenscore: 10 - Uitstekend. 129 van 827 beoordelingen" "
Gastenscore: 8 - Goed. 122 van 827 beoordelingen" "
Gastenscore: 6 - Redelijk. 151 van 827 beoordelingen" "
Gastenscore: 4 - Matig. 157 van 827 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 268 van 827 beoordelingen" "

6,0/10

Netheid

6,2/10

Personeel en service

5,0/10

Voorzieningen

5,4/10

Staat van de accommodatie en faciliteiten

5,2/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Melanie

Reisde met huisdieren, Reisde met partner
Negatief: Netheid, personeel en service en voorzieningen
First, there was a sheet over the thin blanket, so it didn't look like there was a blanket at all. We asked for a blanket and an extra pillow from the front desk, and the person there looked distressed and confused and sent us to the housekeeper. The housekeeper appeared even more distressed at the idea and flat out refused. When we got back to the room, we realized there was a dried booger on a cirner of the sheet. My husband brought the sheet to the feont desk, and the attendant proceeded to scratch the booger off with his ungloved finger, stating that he was trying to figure out what it was. Second, there are some shady appearing people walking around the premises. Finally, the place doesn't have basic amenities like a microwave, a coffee maker, or a hair dryer. Not a big deal, but with all of the other problems, it just makes the experience more unpleasant.
1 nacht verbleven in mei 2024

8/10 – Goed

Mark

Very modern rooms
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Amanda

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Every guest checking in ahead of us had keys that didnt work. There were people bringing in loads of kaundry and geoceries obviously staying there for a long haul. There were holes in the screens of the room, curtains that didnt cover the window width, paint chipping from the ceiling in the bathroom from visible water damage. It took over 29 seconds for the lights to come on in the bathroom after the switch was touched. The beds squeaked. The windowsill was filthy with dead bugs and a hefty layer of dust and debris. The lobby stunk of curry stench ( and i like curry). There was a stale smell in the elevator and even a worse smell in the room. You could hear every sound in the hallway. Over all awful. I didnt expect a ton from a small hotel off the interstate, but I definitely expected more. We decided to check out within 3 minutes in the room. Wasnt ofdered a refund. Wasnt offered an explanation.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Robert

Negatief: Netheid, personeel en service
went down for breakfast at 7 AM and there was no food left. They did not plan on Replenishing. It was very noisy. Overall, it was not a very good experience.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Jonathan

Zakenreiziger
Would stay again. Very clean. Good rates
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Joseph, Alvin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and quiet
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and quiet
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Gary

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Please read reviews from others. After walking in, we left never to return again. Enter at your own risk…!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Deborah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked that there was an elevator and the hotel clerk that checked us in was very polite.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Andrew

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Joseph

Reisde met familie
Positief: Voorzieningen
The hotel was clean and it was quiet to sleep. Staff was friendly. Easy on and off I-15.
1 nacht verbleven in april 2024

6/10 – Redelijk

Jessie

Positief: Personeel en service
I recommend mopping between visits/reservations, the noise from the hallway was terrible
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

George

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

4/10 – Matig

Kelly

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen
I reserved a room with two queen beds, we got a room with two full size beds that was horrible mattresses they were super soft and moved like you was on a boat! Wasn’t able to sleep hardly any! Would not recommend this place at all!
1 nacht verbleven in april 2024

10/10 – Uitstekend

Shailesh

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good size comfortable nice room, friendly welcome, service oriented staff. A treasure in the area. On top of all that reasonable price.
1 nacht verbleven in april 2024

6/10 – Redelijk

Anne

Reisde met familie
Positief: Netheid, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
We had 2 rooms. One room did not have any towels in it. The other room the bed was broke down and the tv did not work. Rooms and bedding were clean.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Val

Reisde met huisdieren, Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Excellent service and staff. Welcomed us and got the tv running. Only concern is the amount of dog poop not being picked up. Shame on the owners!!
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Kasie

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

10/10 – Uitstekend

Joey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice staff and facility, will return again
1 nacht verbleven in maart 2024

6/10 – Redelijk

Trudy, Spokane

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
I have stayed at other Red Lion Hotels and this does fall short. More like a want to be. Breakfast was great. The older morning person was really a doll. Needs Outlets!! All outlets behind fridge and under 1 side of the night stand. Total of 2 outlets total. Bathroom is large but no counter space for sink. Liked the closet setup. No coffee setup in room.
1 nacht verbleven in maart 2024

4/10 – Matig

Chanelle

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Upon arrival I was put into a dirty room 210 the housekeeper lady said she would clean it ,10 mins later she said she was done I went into the room and noticed she didn’t clean the bathroom or even changed the sheets on the bed it had hair and a yellow stain on the sheet and looked like someone slept in the bed I informed the front desk and showed the lady the room and she apologized and moved me to the third floor which the hall carpet was dirty and had lots of pet hair on it and it smelled like dogs in the hallway , outside had dog pop in the parking lot in walk way , my last night there I was charged 161.00 for no reasons my stay was already paid for and I went to the front desk the owner argued with me and said he never had my card on file which I showed him my bank transactions from Expedia. This particular transaction was from the actual hotel. In fact, he did have my card number on file .. I will not stay here again.
1 nacht verbleven in maart 2024

4/10 – Matig

Sean

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not a nice property looks like some of the guests live there right across from truck stop noisy. The Breakfast was nothing norw than waffle and cereal
1 nacht verbleven in maart 2024

6/10 – Redelijk

Beverly, Kalispell

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Broken phone, no tv remote and no trash cans in room. Clean though
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Tomas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Coffee was fresh all the time place was quite and comfortable will refer this place to many friends
3 nachten verbleven in maart 2024

8/10 – Goed

Enn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Outside needed a paint job.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

syed, Tacoma

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice welcome at front desk . i like all here
1 nacht verbleven in maart 2024

4/10 – Matig

Hans

Reisde met huisdieren, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not dog friendly! Dog area tiny and nowhere to take your dog except to a truck parking lot. Faucet dripping and bedding ancient.
1 nacht verbleven in februari 2024

6/10 – Redelijk

Sherien

Reisde met partner
Positief: Netheid
Language barrier on check in .. and confusion on reservation . Room key did not work until 3 times trying & the staff member had to come up , No coffee maker or blow dryer in room . Sink drained very very slow . Nice room & clean.Quiet location .good breakfast .
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Shawna

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No hot water for 3 of the 4 days. no pillowcase on pillow blood on another pillow case. the floor was so dirty it left the towels black. could not get service or find service people hardly at all. Bedskirt had hard dried up substance on it.
4 nachten verbleven in februari 2024
Reactie van AGM op 16 feb 2024
Hi Shawna! Can you please give the property a call to discuss this? We would like to make it right with you. Please ask to speak with Taylor, she is our AGM. Thanks!

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convienient
1 nacht verbleven in februari 2024

6/10 – Redelijk

Gerald

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
No hot water. Very old and dirty.
2 nachten verbleven in februari 2024

8/10 – Goed

Jess

Reisde met familie
Positief: Netheid, personeel en service
Had a 2 AM checkin due to Our travel and front desk staff was prompt and kind. Room was clean and very simple nothing fancy. Left at 7 AM fine place to crash right off interstate for a quick snooze.
1 nacht verbleven in februari 2024

4/10 – Matig

Michele

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Janice

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
No Hot Water
No hot water to take a shower, and no refrigerator in the room. Other than that was a very clean and comfortable room.
1 nacht verbleven in februari 2024

4/10 – Matig

Guillermo

Negatief: Personeel en service
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Traci

1 nacht verbleven in januari 2024

6/10 – Redelijk

Thomas

Positief: Netheid
Negatief: Comfort kamer
Met expectations
Clean and had everything I needed. Bed was uncomfortable but you get what you pay for. Overall it met my expectations.
1 nacht verbleven in januari 2024

6/10 – Redelijk

jay

1 nacht verbleven in december 2023

6/10 – Redelijk

George

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Tywann

Negatief: Personeel en service
Smh
No fridge or micro
2 nachten verbleven in januari 2024

6/10 – Redelijk

Emmanuel

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Russell

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

6/10 – Redelijk

Charles

Positief: Personeel en service
1 nacht verbleven in december 2023

10/10 – Uitstekend

Muhammad

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent choice!
The front desk was very friendly and helpful. The new rooms were clean and had comfortable beds. The breakfast had a lot of choices. Overall the hotel was a great value!
1 nacht verbleven in januari 2024

8/10 – Goed

Jeanne

1 nacht verbleven in december 2023

10/10 – Uitstekend

sandra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Satisfied
It was awesome. And my dog was loving it he had lots of floor space
1 nacht verbleven in december 2023

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
You get what you pay for.
Registration a nightmare could not find Hotels .com reservation. Had to find a phone number to contact Hotels.com (very difficult). Once sorted out hotel staff was great, they are renovating hotel. Rooms were small but very clean, (and we were in a pet room). Staff was good, breakfast was the standard fare, (no milk for cereal).
1 nacht verbleven in november 2023

10/10 – Uitstekend

Sheila

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had to cancel our second night due to medical emergency. The staff was amazing and took care of it. Really grateful how they worked with us. Thank you for everything.
2 nachten verbleven in november 2023

6/10 – Redelijk

Glen

1 nacht verbleven in november 2023

6/10 – Redelijk

mickey

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in november 2023