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Beoordelingen van Reikart House, Buffalo, a Tribute Portfolio Hotel

4 out of 5
Reikart House, Buffalo, a Tribute Portfolio Hotel
5000 Main Street, Buffalo, NY

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 529 van 629 beoordelingen" "
Gastenscore: 8 - Goed. 67 van 629 beoordelingen" "
Gastenscore: 6 - Redelijk. 21 van 629 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 629 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 629 beoordelingen" "

9,8/10

Netheid

9,6/10

Personeel en service

9,4/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Cees

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super
even I arrived after 1.30 pm a warm welcome was available and it’s all about the details (+++)
1 nacht verbleven in mei 2018
Reactie van Karen O. op 18 jun 2018
Thank you!

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Kara

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very pleasantly surprised by this stay. The hotel seemed newly renovated and the room was in pristine condition, the bed was incredibly comfortable, great restaurants only a mile away, staff was pleasant and gave us evry helpful tips for our state and the location made it easy access to the main highways.
1 nacht verbleven in april 2024
Reactie van Matt op 23 apr 2024
Thanks so much for your review!

8/10 – Goed

Jacquelyn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel is close (4 min drive) to a cute town with restaurants and shops
1 nacht verbleven in april 2024
Reactie van Matt op 20 apr 2024
We appreciate your review!

8/10 – Goed

Rob

1 nacht verbleven in april 2024

10/10 – Uitstekend

Fabiola

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, comfortable accomodations and nice ambiance.
2 nachten verbleven in april 2024
Reactie van General Manager op 11 apr 2024
Dear Fabiola,Thank you so much for taking the time to share your thoughts on your recent visit. We strive to meet expectations like yours, and we’re happy to hear our hospitable team and comfortable accommodations hit the mark for you. It was a pleasure having you as our guest, and we hope you return to Reikart House, Buffalo, A Tribute Portfolio Hotel soon!Kind Regards,Matthew ChiazzaGeneral Manager

10/10 – Uitstekend

Alberto

2 nachten verbleven in maart 2024
Reactie van Matt op 20 apr 2024
Thanks for your review!

10/10 – Uitstekend

Raymond

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff and hotel!
2 nachten verbleven in maart 2024
Reactie van General Manager op 7 mrt 2024
Dear Raymond,We put customer experience and satisfaction as our priority, and your review reaffirms the hard work that our team puts in every day. It was a pleasure to have you as a guest, and we look forward to welcoming you back. Kind Regards,Matthew ChiazzaGeneral Manage

10/10 – Uitstekend

Jodie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent restaurant
1 nacht verbleven in december 2023
Reactie van General Manager op 3 mrt 2024
Dear Jodie,We are delighted that you were able to spend some time with us! Thank you so much for your perfect rating and for spotlighting our great restaurant. It was a pleasure having you here, and we hope you return soon!Kind Regards,Matthew ChiazzaGeneral Manager

10/10 – Uitstekend

Bill

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Honestly the best hotel in western New York. The staff is incredible, the rooms are beautiful and spacious, and the food and bar at the Jazzboline are top notch. We travel a lot and the Reikart is a wonderful experience.
1 nacht verbleven in februari 2024
Reactie van Matt op 27 feb 2024
We appreciate your review and look forward to welcoming you back again soon!

10/10 – Uitstekend

Natalie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely beautiful property. One of the nicest hotels we’ve ever stayed at. Service was great. Room was spacious and had all the amenities we needed. Great attention to detail. Loved it! Would highly recommend.
1 nacht verbleven in februari 2024
Reactie van General Manager op 14 feb 2024
Dear Natalie,Thank you for such a glowing review! We're thrilled to hear our property ranks among the nicest hotels you've stayed at and that you appreciated our service and attention to detail. Your recommendation means a lot to us, and we look forward to welcoming you back to Reikart House, Buffalo, A Tribute Portfolio Hotel for another wonderful stay.Kind Regards,Matthew ChiazzaGeneral Manager

10/10 – Uitstekend

William, Ferndale

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I always stay at Reikhart when in Buffalo. It is easy to get to, near Amherst and clean. The suite is the hest option as it is roomy and modern. Staff is friendly
3 nachten verbleven in februari 2024
Reactie van General Manager op 8 feb 2024
Dear William,Thank you so much for your compliments! It's a delight knowing you enjoyed your time at Reikart House, Buffalo, A Tribute Portfolio Hotel, and could take full advantage of our excellent location and comfortable accommodations. It would be our pleasure to welcome you back in the future, should your travels point you in our direction.Kind Regards,Matthew ChiazzaGeneral Manager

10/10 – Uitstekend

Christopher

2 nachten verbleven in december 2023
Reactie van Matt op 2 jan 2024
Thank you for your review!

10/10 – Uitstekend

Fata, Rockford

1 nacht verbleven in december 2023
Reactie van Matt op 20 dec 2023
Thank you for your review!

10/10 – Uitstekend

Nancy

5 nachten verbleven in november 2023
Reactie van Matt op 20 dec 2023
Thanks so much for your review!

8/10 – Goed

carol

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and comfortable. we had to move because the roon next to us had been rented out to a family with many kids- can't understand how 4 kids and 2 parents could/sould stay in one room. suggest a maximum number.
2 nachten verbleven in oktober 2023
Reactie van General Manager op 1 nov 2023
Dear Carol,Thank you for your feedback. It's great to hear you found our hotel clean and comfortable. We look forward to welcoming you back to Reikart House, Buffalo, A Tribute Portfolio Hotel, for another enjoyable stay.Kind Regards,Matthew ChiazzaGeneral Manager

10/10 – Uitstekend

John

Great personnel and beautiful property
1 nacht verbleven in september 2023
Reactie van General Manager op 25 sep 2023
Dear John, It was such a pleasure having you as our guest! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your glowing review, and we hope you will allow us the privilege of welcoming you back again soon!Kind Regards,Matthew ChiazzaGeneral Manager

10/10 – Uitstekend

Brad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I thoroughly enjoyed my stay, extremely comfortable and clean.
1 nacht verbleven in september 2023
Reactie van General Manager op 11 sep 2023
Dear Brad,We're delighted you enjoyed your stay at Reikart House, Buffalo, A Tribute Portfolio Hotel! It's great to know that our clean, comfortable rooms provided you with the ideal place to rest. The next time you're in the area, we'd be happy to host you again.Kind Regards,Matthew ChiazzaGeneral Manager

10/10 – Uitstekend

Tamara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very very very nice hotel!!
This is the nicest hotel I have stayed in in a very long time. I loved everything about it. It is very high quality decor, nice sized room and bathroom. Very pretty lobby and grounds. Easy to get in and out of, and the service is phenomenal!
3 nachten verbleven in september 2023
Reactie van Matt op 5 sep 2023
We appreciate your kind words! We look forward to welcoming you back again soon!

10/10 – Uitstekend

Elena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We have stayed at this place for 2 night for a Labor Day weekend and it was amazing! The staff is beyond friendly and caring, the hotel itself is super clean comfortable and cozy. I loved the colonial style it’s made in, my favorite. I have to say that it’s very pricey to stay in any hotel in the US, and the quality of service and accommodation won’t necessarily be worth the price you are asked to pay, which is opposed to this place. I had the best sleep, we had the best time. We had an autistic teen with us and staff was extremely understanding and went above and beyond. HIGHLY RECOMMEND!!! Don’t waste your money in the area some place else and come straight here!!!
2 nachten verbleven in september 2023
Reactie van General Manager op 6 sep 2023
Dear Elena,What a lovely review to receive! We are delighted to know that you appreciated our friendly and helpful staff members and clean atmosphere. We work hard to consistently meet or exceed the expectations of our guests. Come back soon for another visit! Kind Regards,Matthew ChiazzaGeneral Manager

10/10 – Uitstekend

Yahya

1 nacht verbleven in augustus 2023
Reactie van Matt op 21 sep 2023
Thank you for your review!

10/10 – Uitstekend

Denise

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Reikart House op 7 sep 2023
Denise, Thank You so much for your feedback on your stay with us here at Reikart House! We are happy your experience was top knotch. We look forward to hosting you again!

10/10 – Uitstekend

Gianluca

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice location, very friendly staff. The room is big and new.
1 nacht verbleven in augustus 2023
Reactie van Reikart House op 13 aug 2023
Thank you so much for your kind words. We look forward to hosting you again in the future!

10/10 – Uitstekend

Justin

2 nachten verbleven in juli 2023
Reactie van Reikart House op 13 aug 2023
Justin, we are so elated you enjoyed your stay with us! We look forward to hosting you in the future!

6/10 – Redelijk

Edward

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Nothing special, but convenient for us
The property is nice and newish, but the level of service was not what I was expecting - they seemed very short staffed. It was a big negotiation to get my room cleaned, and the special touches other reviewers got (stuffed animals for kids, fresh cookies, any gesture at all) were not received despite booking a suite for several days. The location was convenient for me however - just know it's nothing special.
3 nachten verbleven in juni 2023
Reactie van General Manager op 23 jun 2023
Dear Edward,Thank you for staying with us and taking the time to share your thoughts. We're glad our nice property and convenient location added to your experience. However, we apologize for any issues with staffing. Your comments help us improve, and we'll keep them in mind. If you're in the area again, please consider coming back to see us.

4/10 – Matig

Chris

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid
Water faucets incorrectly plumbed - for adults its inconvenient, child had really hot water exposure. Should be fixed.
1 nacht verbleven in juni 2023
Reactie van General Manager op 13 jun 2023
Dear Chris,Thank you for staying with us and taking the time to share your concerns. We apologize for any issues with the bathroom, and we'll look into your comments further. If you're in the area again, please come back to see us.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing experience!
We had an amazing experience. The hotel is beautiful. The facilities in the room were very well put together. The staff were very responsive and eager to help. I will definitely stay at this hotel again.
3 nachten verbleven in mei 2023

4/10 – Matig

Chrisley

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Linn, Calgary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Michelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2023
Reactie van Matt op 6 mei 2023
Thank you for your review!

6/10 – Redelijk

Bradley

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Voorzieningen
The lobby is a nice area, stylishly designed. The rooms are almost motel style. Ground floor looking right into parked cars. They overcharged by a night and wouldn’t reverse the charge. Front desk friendliness was hit and miss.
4 nachten verbleven in april 2023
Reactie van Matt op 6 mei 2023
We appreciate your review and feedback. We are sorry you did not have a great experience with us but we do hope to welcome you back again in the future.

10/10 – Uitstekend

Richard

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fantastic hotel. Amazing Jazz restaurant!
1 nacht verbleven in april 2023
Reactie van Matt op 6 mei 2023
We appreciate your review!

10/10 – Uitstekend

Audra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property
1 nacht verbleven in april 2023
Reactie van Matt op 6 mei 2023
Thanks for your review!

10/10 – Uitstekend

Richard

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2nd time staying here, would highly recommend
3 nachten verbleven in april 2023
Reactie van Jeff R op 22 apr 2023
Thank you for staying with us! Hope you'll visit us again soon.

10/10 – Uitstekend

Raymond

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great quiet location, fabulous staff and property. Near great restaurants and coffeehouses.
2 nachten verbleven in maart 2023
Reactie van Matt op 3 apr 2023
Thank you for your comments and review!

10/10 – Uitstekend

sandra

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice place. Clean. Beds are comfortable.
1 nacht verbleven in maart 2023
Reactie van Matt op 24 mrt 2023
We appreciate your review and comments!

10/10 – Uitstekend

Kirsty

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was lovely. Thanks!
3 nachten verbleven in maart 2023
Reactie van Matt op 11 mrt 2023
Thank you for your comments and review!

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is my second stay at the Reikart. Its a very classy and modern hotel. The staff is great and friendly. I loved the bed, I felt like I was sleeping in a cloud. Will book this hotel when I am in the area again.
2 nachten verbleven in februari 2023
Reactie van Matt op 2 mrt 2023
Thanks so much for your review!

10/10 – Uitstekend

Kathy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love how clean this property is, and adjoining restaurant was amazing!
1 nacht verbleven in februari 2023
Reactie van Matt op 27 feb 2023
Thank you for your review!

6/10 – Redelijk

Dawn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is nice, the restaurant beside the hotel used to be great. The menu has changed, portions smaller and EXPENSIVE! Wouldn’t recommend.
1 nacht verbleven in februari 2023
Reactie van Matt op 27 feb 2023
We appreciate your review and feedback. Very sorry for your experience with the restaurant.

4/10 – Matig

Yijie

Reisde met familie
Negatief: Netheid, personeel en service
Very disappointed about the consistency of the information being delivered by the front desk, and the cleanliness of the bed.
Reactie van Front Desk Staff op 23 feb 2023
Good Evening, We apologize that this stay was not up to your standards. This is not our usual standard. We hope that we can make it up to you in a future stay.

10/10 – Uitstekend

Kjell

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2023
Reactie van Matt op 11 mrt 2023
Thank you for your review!

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2023
Reactie van Matt op 11 mrt 2023
Thank you for your review!

10/10 – Uitstekend

Deniqua

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved how someone was there to take the luggage up for me
2 nachten verbleven in februari 2023
Reactie van Sara op 23 feb 2023
Good Evening Deniqua! We are so happy to hear that you had a plesant experience with our front desk ambassadors! We hope you can come back to visit soon!

10/10 – Uitstekend

Douglas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Highly Recommend
Great hotel and very comfortable. Hotel looks great and is clean. Service is always good.
1 nacht verbleven in januari 2023
Reactie van Matt op 11 feb 2023
Thanks so much for your review!

10/10 – Uitstekend

Barbara, Atlanta

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a lovely peaceful hotel wiith a very good breakfast.
Reactie van Jeff op 20 jan 2023
Thank you for staying with us - and for your kind comments. We hope to see you again soon.Regards.Jeffrey RobertsFront Office ManagerReikart House

10/10 – Uitstekend

Jessica

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2022
Reactie van Matt op 23 dec 2022
Thank you for your review!

10/10 – Uitstekend

John

1 nacht verbleven in december 2022

10/10 – Uitstekend

Adam

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Boutique feel at reasonable prices Staff excellent, cleanest room in ages. Upscale finishes and great room furniture make, for a fantastic stay
Reactie van Matt op 5 dec 2022
Thanks so much for your review!

10/10 – Uitstekend

heejong

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The receptionist, Mr. Mis, was very polite and concerned about customer's needs. The other staffs were equally kind and ready to serve for the comforts of people who were staying. Thank you very much Mr. Mis.
1 nacht verbleven in december 2022
Reactie van Matt op 8 dec 2022
Thanks so much for your comments!