Deluxe tweepersoonskamer | Individueel gedecoreerd, individueel gemeubileerd, een laptopwerkplek
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Beoordelingen van numa | Lief

4 out of 5
numa | Lief
17 Pl. Rouppe, Brussels, Bruxelles

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 16 van 33 beoordelingen" "
Gastenscore: 8 - Goed. 11 van 33 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 33 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 33 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 33 beoordelingen" "

8,6/10

Netheid

8,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

JEAN FRANCOIS

Positief: Comfort kamer
1 nacht verbleven in november 2022

8/10 – Goed

Yousri

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Très bon hôtel, calme mais leur petit déjeuner est moyen, pas beaucoup de choix.
7 nachten verbleven in april 2024
Reactie van numa Guest Experience Team op 24 apr 2024
Bonjour Yousri, Nous sommes ravis d'apprendre que cette expérience a été très agréable. Nous apprécions beaucoup ces aimables paroles et espérons te revoir bientôt!Cordialement,numa Guest Experience Team

10/10 – Uitstekend

Jorge

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excelente
Reactie van numa Guest Experience Team op 14 feb 2024
Gentile Jorge,Siamo entusiasti di sapere che hai avuto un'ottima esperienza con noi. Le tue gentili parole sono molto apprezzate e ci auguriamo di rivederti presto!Saluti.numa Guest Experience Team

8/10 – Goed

Karen, Ouagadougou

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Place Rouppe is a nice area.
3 nachten verbleven in januari 2024
Reactie van numa Guest Experience Team op 25 jan 2024
Dear Karen,We are thrilled to hear that you had a great experience with us. Your kind words are greatly appreciated and we look forward to seeing you again soon!Best regards,numa Guest Experience Team

8/10 – Goed

Laura

Reisde met familie
Positief: Netheid
3 nachten verbleven in januari 2024
Reactie van numa Guest Experience Team op 14 feb 2024
Bonjour Laura,Merci de ces commentaires ! C'est toujours un plaisir de savoir que les gens ont apprécié leur séjour chez nous.En espérant avoir le plaisir de te revoir bientôt, nous t'adressons nos meilleurs vœux pour l'avenir!Cordialement,numa Guest Experience Team

10/10 – Uitstekend

Winson

Positief: Netheid, comfort kamer
自助式入住
自助式入住，方便年輕家庭。位置便利，步行距離至布魯塞爾廣場，與中央車站步行10分鐘。
3 nachten verbleven in oktober 2023
Reactie van numa Guest Experience Team op 27 okt 2023
Dear 自助式入住,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,numa Guest Experience Team

4/10 – Matig

Geverifieerde reiziger

Positief: Comfort kamer
Negatief: Netheid
A real shame
Starting with the good - the hotel was lovely and the check in process was seemless. There were complementary snacks and drinks in the room and good quality teas and coffees. Due to the lack of reception desk, you could help yourself to provisions from the laundry room if you ran out. If it hadn’t been for our bad experience, I would have given the hotel 10/10. Our room had bed bugs and I was bitten about 50 times over 2 nights (we saw about 5 in total so not an infestation but enough). We were moved to a new room for our third and final night, and thankfully this room did not have bed bugs. I can appreciate that getting bed bugs is outside of a hotels control as anyone could bring them in, but trying to deal with all of this through an automated WhatsApp service and email due to there not being a reception desk was painful. I was offered a 50% discount on one night and managed to get this for the second night too, but the stay should have been refunded in full in my opinion as it ruined my holiday and has caused me days of suffering. I’ve also spent a lot on medicines and will likely have to spend more over the next week as bed bug bites are torturous. And not to mention how I am having to clean everything (inc bags, shoes etc) to ensure I’ve not brought any into my house. It is a shame this happened as the hotel was lovely but I have to be honest about the bad experience I had. Hopefully the room will be treated and no one else will have to suffer like I am.
3 nachten verbleven in augustus 2023
Reactie van numa Guest Experience Team op 27 okt 2023
Dear Guest,Thank you for your feedback! We appreciate your kind words about the service and amenities and are happy to read that you loved the location. We'll discuss your comment with the team. We completely empathise with your frustration and pain caused due to bed bugs. Please be assured we have taken disinfestation measures immediately. Our team will do our best to make sure this doesn't happen again. We hope you'll give us another chance to show you what a truly wonderful stay at one of our properties is like. Please let us know if you would like to discuss this personally, and we will get in contact with you. Best regards, numa Guest Experience Team

10/10 – Uitstekend

Hervé

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel situé dans le centre de Bruxelles (à 10 min à pied de la Grande place et 10-15 minutes à pied de la gare Bruxelles Midi) dans un quartier calme. L'hôtel était propre et les chambres étaient confortables. On a juste été surpris de ne voir aucun personnel (mis à part les agents d'entretien ou de la maintenance). Tout se fait en ligne (check-in, check-out). Le petit déjeuner se prend dans un établissement partenaire sur la place. Il y a également des consignes pour les bagages au sous-sol pour vous permettre de vous balader léger le jour de votre départ.
3 nachten verbleven in juli 2023

10/10 – Uitstekend

Katarzyna

Positief: Netheid, comfort kamer
3 nachten verbleven in juli 2023

8/10 – Goed

Olivier

2 nachten verbleven in juli 2023

8/10 – Goed

Lakshmaiah

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Scott

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everything about Numa is fantastic. Great communication great location great overall experience…. we would do it again in a heartbeat.

4/10 – Matig

Geverifieerde reiziger

3 nachten verbleven in juni 2023

10/10 – Uitstekend

Bayan

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable
4 nachten verbleven in mei 2023

10/10 – Uitstekend

Nicholas

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
For an American the coffee portions are small, but makes sense for Belgium as everything is smaller. Excellent area with easy access to some beautiful historical areas.
3 nachten verbleven in mei 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Good location
Great stay. Location good and the bed is so comfortable.
6 nachten verbleven in mei 2023

10/10 – Uitstekend

MariaRita

Zakenreiziger
Positief: Netheid, comfort kamer
I <3 it
Really nice room. The check in was a but clumsy (there is no reception and I had a couple of gliches) but I forgive them because the room was very nice and welcoming, simple but full of small personal touches and comfortable.
1 nacht verbleven in mei 2023
Reactie van numa Guest Experience Team op 14 mei 2023
Dear MariaRita,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 – Uitstekend

Paul

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Professionally run and seemless service even with no staff on site. Everything seems new; it is spotless. Communication was excellent. If I'm back in Brussels this is where I will stay.
Reactie van numa Guest Experience Team op 14 mei 2023
Dear Paul,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 – Uitstekend

roberta

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2023

10/10 – Uitstekend

Max

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was really great! Ignore the Karen's who can't use the online check-in, I thought it was really easy. Room was clean and the beds are so comfy. There's even a free minibar!
1 nacht verbleven in april 2023
Reactie van numa Guest Experience Team op 20 apr 2023
Dear Max,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 – Uitstekend

PATRICK

2 nachten verbleven in april 2023
Reactie van numa Guest Experience Team op 20 apr 2023
Dear PATRICK,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 – Uitstekend

Natasha

1 nacht verbleven in april 2023
Reactie van numa Guest Experience Team op 27 apr 2023
Dear Natasha,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, comfort kamer
Stayed for one night, easy to find, access and communication was excellent although no staff. The only issue - no hot water in the morning due to maintenance, so would have been nice to know this in advance.
1 nacht verbleven in maart 2023
Reactie van numa Guest Experience Team op 20 apr 2023
Dear ,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 – Uitstekend

Chahrazed

Zakenreiziger
Positief: Netheid, comfort kamer
2 nachten verbleven in maart 2023
Reactie van numa Guest Experience Team op 20 apr 2023
Dear Chahrazed,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Good, would recommend
Great location, lovely hotel. Only issue was the bathroom/shower was poorly set up - the water from the shower sprayed out of the shower even with the door closed. There was no way to prevent this. The whole bathroom would be wet
2 nachten verbleven in maart 2023
Reactie van numa Guest Experience Team op 20 apr 2023
Dear ,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

8/10 – Goed

Yvonne, Johannesburg

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The rooms are a good size. Bed very comfortable and linen clean. Bathrooms also very good size. The location is very convenient. Check in was a little bit of a nightmare, as its all digital and no front desk at actual hotel. Fortunately their online team were responsive, and we were able to rectify the issue. But i had spent about 30 mins in the waiting area. There was no cutlery in the room to make tea / coffee. I also did not realise that there is no housekeeping service. So i had to make my own bed. I may have missed this detail when i booked so i was a little surprised. The hotel has a no smoking policy, but it was very clear other guests were smoking in their rooms. So the corridors smell of cigarette smoke.
Reactie van numa Guest Experience Team op 20 apr 2023
Dear Yvonne,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 – Uitstekend

Edgard

Positief: Netheid, comfort kamer
7 nachten verbleven in februari 2023
Reactie van numa Guest Experience Team op 20 apr 2023
Dear Edgard,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 – Uitstekend

Elizabeth

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We put our luggage in the lockers after check out and when we returned we couldn't get it open. We called the number in the email for help and someone was there to help us in minutes. The location was excellent! The room was clean and very nice.
2 nachten verbleven in februari 2023
Reactie van numa Guest Experience Team op 20 apr 2023
Dear Elizabeth ,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

8/10 – Goed

PAOLO MARIA

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Molto efficace come sistema di check in, check out e accessi. Ottima la comunicazione, anche in caso di necessità via whatsapp, con risposte immediate. Lascia perplessi la pulizia della stanza, prevista una volta ogni 8 notti. Altrimenti è costo extra. Complessivamente, comunque una buona struttura
5 nachten verbleven in januari 2023

2/10 – Ontzettend slecht

Edgard

3 nachten verbleven in februari 2023

8/10 – Goed

Candace

Reisde met familie
Positief: Netheid, voorzieningen
Super comfy beds, quiet. They have free laundry. Loved the remote check in process. Walking distance to both train stations, square and tons of restaurants nearby Get carpets that are not black- they all look like they haven’t been vacuumed in weeks. The rest of my room- sparkling clean
4 nachten verbleven in januari 2023

6/10 – Redelijk

Michael

Reisde met partner
Accessable and easy to walk to local attractions. Rooms look nothing like images provided. No check in desk or employees to speak with. Maintenance issues with the building 5 of the 6 days we stayed
6 nachten verbleven in november 2022

6/10 – Redelijk

Michael

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
Der Aufzug war kaputt, und wohl nicht erst sei gestern. Das Treppenhaus ist unfomfortabel (zu eng, die Treppenbzu schmal und zu steil), insbesondere, wenn man in den vierten Stock muss. Das Zimmer selber war ok und die Lage der Unterkunft war mir bekannt.