Réservation d'hôtels à Browns Summit

« We loved our stay at this Springhill. We were greeted very kindly by the woman at the front desk. Our room was super cozy and spacious. The bed was comfy and the bathroom was big with a nice walk-in shower. The only thing that was not great was the shower pressure. Overall, we were very pleased and will stay at this hotel again. »

« Globalement correct. Je n’ai pas pu faire mon check-in le soir de l’arrivée à cause d’une correspondance ratée, en arrivant le lendemain matin ma réservation a été annulée et même en faisant une nouvelle réservation on ne m’a pas laissé récupérer la chambre avant l’après midi (ma chambre non récupérée devait pourtant être prête puisque j’aurais du la récupérer la veille…) La responsable a quand même acceptée de rembourser une partie de l’ancienne réservation via le support hôtels.com qui est un...

« The customer service needs improvement. My wife and I ate breakfast at the hotel. The food was put up, and the lights were turned off on us 30 minutes early (9 am instead of 9:30 am). The customer service attendant sighed a couple of times while sweeping near us in the breakfast area. Who knows why? Maybe it was because I was telling my wife a story, and she was tired of hearing it. Maybe it was that she was tired of cleaning. I don't know the reason. Good customer service doesn't include...

« Trop de bruit dans le couloirs … »

« Great option for families attending events at Elon University and surroundings. Clean, well maintained hotel with super friendly staff. Good breakfast included and ample parking. »

« The non-smoker rooms smelled of smoke even when we talk with the staff and where changed to another room. In the morning another person, which looked like he was intoxicated, was harassing my dad asking about a phone that they didn’t even see at any point, he even threw his room card to my dad’s car, which made them really uncomfortable and had to leave the hotel early in the morning to avoid any situation. »

« When I arrived I had to wait for someone to come out the restroom 20min with a signed that read out of order I had a long drive and had to use the restroom….. The pool was green thick fungus »

« Personnel professionnel et courtois. Généralement propre, bon service aux chambres. Clim fonctionnait bien. . Déjeuner sans oeufs ni viande mais bonne sélection de fruits, yogourts, céréales, muffins et pâtisseries, boissons chaudes. Beaucoup de stationnnement, bonnes places pour gros véhicules. Odeur d'humidité et de cannabis dans les corridors. Établissement bien dans son ensemble, mais les hôtels environnants hébergeaient des gens bruyants et chaotiques, ce qui rendait la zone un peu...

« Not enough towels in the room and even after we asked for some, we were not accommodated. No sanitizer in dispensers. »

« The area is not very nice. I booked a non smoking room, and the room I got smelled like somebody had been smoking there. The smell was terrible! I booked for two nights but only stayed one night and canceled the second. There were a lot of people around the stairs and parking lot, talking and smoking. I did not feel safe. »

« Have stayed here several times and the place has gone way downhill. There was no non-slip mat in the bathtub. Taking a shower was a slippery hazard. The front desk did provide a mat at my request. Much better. Indoor pool was not in service. TV is a junky Magnavox. Many of the DirectTV channels were unavailable. Generally, very worn down. On a positive note, the bed and pillows were comfortable. »

« Quick overnight stay for us and it exceeded our expectations! Everything about this property was top notch! We will be back in this area in a couple of weeks and this will definitely be where we stay! »