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Beoordelingen van DoubleTree by Hilton Boston - Rockland

4 out of 5
DoubleTree by Hilton Boston - Rockland
929 Hingham St, Rockland, MA

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 420 van 922 beoordelingen" "
Gastenscore: 8 - Goed. 289 van 922 beoordelingen" "
Gastenscore: 6 - Redelijk. 123 van 922 beoordelingen" "
Gastenscore: 4 - Matig. 50 van 922 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 40 van 922 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Stephanie, Netherlands

Positief: Personeel en service, comfort kamer
just fine for 1 night stay
maps showed it to be 20 min from Boston but be aware of the traffic. I arrived on Wednesday afternoon, took me an hour to get out of Boston from the airport. Anyway, good holiday inn. The lobby smelled if humidity but not the room. The room was great, comfortable beds, big tv, coffee maker. Toilet didn't work upon arrival but was fixed immediately by the nicest guy. About 2 km back in the direction of the highway, there's a little shopping mall, I bought a wonderful salad to go. There is a hotel restaurant and some food chains nearby. For the price it was a perfect stay, a little too far from the airport, time wise, after a 9 hour flight. Don't stay here if you don't have a car, it's too far out for a taxi, otherwise, on your way to the Cape or Rhode Island, it will guarantee you a comfortable night.

10/10 – Uitstekend

Janice

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect location to visit family and friends
5 nachten verbleven in mei 2024
Reactie van Kash op 27 mei 2024
Dear: JaniceThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 – Uitstekend

Claude

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel
2 nachten verbleven in mei 2024
Reactie van Kash op 27 mei 2024
Dear: ClaudeThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

8/10 – Goed

Melinda

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Overall good but bathroom need to be cleaner
3 nachten verbleven in mei 2024
Reactie van Kash op 23 mei 2024
Dear: MelindaThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

8/10 – Goed

Melia

A power wash and paint job would do wonders for the exterior. Rooms can use a paint job as well. More inviting colors but very comfortable. I enjoyed the stay and would book the location again
1 nacht verbleven in mei 2024
Reactie van Kash op 20 mei 2024
Dear: MeliaThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 – Uitstekend

Myrlande

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was excellent
1 nacht verbleven in mei 2024
Reactie van Kash op 20 mei 2024
Dear: MyrlandeThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

8/10 – Goed

Andrew, Bedminster

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Kash op 6 mei 2024
Dear: AndrewThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 – Uitstekend

David, Newport

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have stayed here often to visit friends at Nantasket beach. It is convenient to local shopping, has ample free parking and a very friendly staff.
2 nachten verbleven in april 2024
Reactie van Kash op 29 apr 2024
Dear: DavidThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

2/10 – Ontzettend slecht

James

1 nacht verbleven in november 2023
Reactie van Kash op 13 mei 2024
Dear: James Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely, Kashem Dewan General Manager

6/10 – Redelijk

Stephanie

Positief: Netheid, personeel en service
Didn’t like not having water during part of our stay
2 nachten verbleven in april 2024
Reactie van Kash op 22 apr 2024
Dear: Stephanie Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely, Kashem Dewan General Manager

8/10 – Goed

Richard

1 nacht verbleven in april 2024
Reactie van Kash op 6 mei 2024
Dear: RichardThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very welcoming. Smelled very nice amd clean staff was very friendly .woukd stay again if in the area again
1 nacht verbleven in april 2024
Reactie van Kash op 22 apr 2024
Dear: DavidThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 – Uitstekend

Kellie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Kash op 11 apr 2024
Dear: KellieThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 – Uitstekend

Nathan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place great night manager
1 nacht verbleven in april 2024
Reactie van Kash op 11 apr 2024
Dear: NathanThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 – Uitstekend

Peter J

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I'm not sure of what your asking about the property.
5 nachten verbleven in maart 2024
Reactie van Kash op 11 apr 2024
Dear: PeterThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

8/10 – Goed

Richard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was pleasant and very accommodating. Room was clean and spacious for 2 people. Bathroom clean and modern. Continental breakfast (fee) was moderately priced, with an above average selection of breakfast items. Would definitely stay again if in the area.
1 nacht verbleven in maart 2024
Reactie van Kash op 25 mrt 2024
Dear: RichardThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff is very friendly and helpful.
6 nachten verbleven in februari 2024
Reactie van Kash op 7 mrt 2024
Dear: SarahThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 – Uitstekend

Yu Hin

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staffs are friendly
1 nacht verbleven in maart 2024
Reactie van Kash op 7 mrt 2024
Dear: Yu HinThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

8/10 – Goed

Matt

Reisde met familie
Positief: Personeel en service, voorzieningen
Good stay
1 nacht verbleven in februari 2024
Reactie van Kash op 7 mrt 2024
Dear: MattThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

6/10 – Redelijk

Jenifer

1 nacht verbleven in februari 2024
Reactie van Kash op 21 mrt 2024
Dear: Jenifer, Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely, Kashem Dewan General Manager

10/10 – Uitstekend

Robin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Kash op 7 mrt 2024
Dear: RobinThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

8/10 – Goed

Julie

Reisde met familie
Positief: Netheid
It was fine
1 nacht verbleven in februari 2024
Reactie van Kash op 7 mrt 2024
Dear: JulieThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overnight
Comfortable room Reasonable price
1 nacht verbleven in februari 2024
Reactie van Kash op 7 mrt 2024
Dear Guest:Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 – Uitstekend

David

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall great property, Staff were exceptional!!
1 nacht verbleven in februari 2024
Reactie van Kash op 7 mrt 2024
Dear: DavidThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

8/10 – Goed

Anne

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I had to go to a funeral nearby so not familiar with area but the hotel was great except that you could hear people in the rooms next door and it echoed in the halls.
1 nacht verbleven in januari 2024
Reactie van Kash op 7 mrt 2024
Dear: AnneThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 – Uitstekend

Anne

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice rooms beds etc Only complaint is you could hear people in rooms next to you.
1 nacht verbleven in januari 2024
Reactie van Kash op 7 mrt 2024
Dear: AnneThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 – Uitstekend

Glen

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wife and I stayed spur of the moment. Sunday night. Perfect quiet getaway for the night.
1 nacht verbleven in januari 2024
Reactie van Kash op 7 mrt 2024
Dear: GlenThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 – Uitstekend

Michelle

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was easy to find, was very clean, the room was really clean and pretty, and I liked the interior design of the building
2 nachten verbleven in januari 2024
Reactie van Kash op 7 mrt 2024
Dear: MichelleThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 – Uitstekend

Reade

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
good value, comfortable, friendly staff, convenient
1 nacht verbleven in januari 2024
Reactie van Kash op 7 mrt 2024
Dear: ReadeThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 – Uitstekend

deborah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Kash op 7 mrt 2024
Dear: DeborahThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 – Uitstekend

Alexandra, South Boston

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel for the night and convenient to where we needed to go the next day. Every staff member was very friendly and welcoming and so helpful when our mini fridge didn’t work! They brought a new one right in and were very easy to work with!
1 nacht verbleven in januari 2024
Reactie van Kash op 7 mrt 2024
Dear: AlexandraThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 – Uitstekend

Gregg

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
People were very friendly, our room was clean and the location was near to our event
1 nacht verbleven in januari 2024
Reactie van Kash op 7 mrt 2024
Dear: GreggThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

8/10 – Goed

Vanessa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Kash op 7 mrt 2024
Dear: VanessaThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 – Uitstekend

DIMITRI

1 nacht verbleven in december 2023

6/10 – Redelijk

Warren

The shower sprayed all over the floor got soaked.
3 nachten verbleven in december 2023

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We got There early because we had a red eye flight and the manager let us check in early. Staff is very accommodating and friendly. Close to food and freeways but far enough away that is is quiet.
3 nachten verbleven in november 2023

10/10 – Uitstekend

Robin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Vicki

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Sharon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was visiting family in the area. The staff was great. The hotel in my opinion was dark.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Barry

Excellent
3 nachten verbleven in december 2023

6/10 – Redelijk

Heather

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Okay but needs improvement
Employees are friendly & hotel was accommodating when we needed to change our room request. Property needs some updating and the room we stayed in needs maintenance. The outlet in the bathroom wasn’t working, the tub stopper didn’t fully work so the water drained, there was a cup of tea in the microwave that was left behind by someone else & in the bathroom there was a sign that said if you forgot something like toothpaste, toothbrush, deodorant etc… those items were available complementary at the front desk and I had forgotten my deodorant, so we asked at the desk and were told that it was available for purchase only. Why put out a sign making the offer?
2 nachten verbleven in december 2023

10/10 – Uitstekend

Lori

Reisde met familie
Positief: Voorzieningen
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

zachary

Reisde met familie
My room was assigned keys to another party, who walked in around midnight and scared us. This was after we were provided the incorrect room keys and were sent to the incorrect floor.
3 nachten verbleven in december 2023
Reactie van Kash op 7 mrt 2024
Dear: Zachary Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely, Kashem Dewan General Manager

10/10 – Uitstekend

Jason

1 nacht verbleven in december 2023
Reactie van Kash op 7 mrt 2024
Dear: JasonThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

6/10 – Redelijk

Cynthia

Reisde met familie
Positief: Personeel en service, voorzieningen
were only given one towel for a four person room; shower was slow and not hot; property had seen better days; a bit beat up
4 nachten verbleven in december 2023

10/10 – Uitstekend

Jeffrey

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023

10/10 – Uitstekend

Jeff

1 nacht verbleven in december 2023
Reactie van Kash op 7 mrt 2024
Dear: JeffThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 – Uitstekend

Frank

Reisde met partner
All personnel were extremely happy and personable
1 nacht verbleven in december 2023

10/10 – Uitstekend

kathleen

2 nachten verbleven in december 2023
Reactie van Kash op 7 mrt 2024
Dear: KathleenThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The overall stay wasn’t bad but housekeeping knocking at my door before check out time was really frustrating!
1 nacht verbleven in december 2023