Hôtels avec spa à Bonn

"Bel endroit et bien placé. Service déplorable. Personnel d’étage incorrect et incompétent. De plus, alors que notre critère de choix était la piscine, nous n’avons pu en profiter que la moitié du séjour sans information préalable !"

"The hotel is comfortable and very well located. However, there is no free access to either a swimming pool or a gym, which is extremely misleading. Both the pool and the gym are clearly shown in the hotel photos — the pool is even displayed as the second photo in the hotel description. In reality, access to the pool requires an additional fee, and the same applies to the gym. This is unacceptable and very disappointing, as these facilities are presented as part of the hotel experience when they are not included."

"Tout était parfait vraiment très bien "

"The rooms are spacious but not very functional. There was a water leak next to the toilet but it didn't get fixed despite requesting it twice. It is not always easy to turn on/off the lights. You need to press several times the buttons. The service in the hotel is the worst I have ever experienced. I arrived a couple of hours before check-in time and my room was not ready. No problem, I totally understand and went for lunch. I come back around 15:15 and my room was still not ready. No solution was found except please wait. I finally got my room at 15:30 after insisting. There is no power plugs in the room next to the desk. I asked for an extension cable and the answer I got was "we do not have, please buy it yourself". I finally realized myself that I could move the TV and found a plug there. "

"Great experience!"