Dear Anonymous, thank you for sharing your hotel experience on Hotels.com. It's saddening to hear that your stay with us did not meet your expectations, as we always try to provide excellent services and high standards to all our guests. We understand how things were disagreeable, but know that your feedback has been helpful as improvements are being done on a scheduled basis. We truly hope to see you again at Best Western Plus Tower Hotel Bologna to give us a second chance. Best Regards Eleonora Smorlesi Resident Manager

Dear Iwona, thank you for sharing your impressions on your stay at our hotel. Your feedback is very important to us. We are delighted to read your kind words of appreciation and we would like to thank you for recognizing the quality of our service. Looking forward to serving once more your lodging needs, our kind regards, Graziano Pontarelli, Front Office Manager

Dear Loredana,We are delighted to read your amazing review about our our hotel, thanks a lot! We truly hope you will come back soon, sincerely, Graziano Pontarelli, Front Office Manager

Gentile Cristina, la ringraziamo per aver scelto il Best Western Plus Tower e per aver condiviso la sua esperienza con noi!Ci fa piacere che abbia gradito la struttura nel suo complesso: cerchiamo sempre di dare il massimo e siamo lieti di sapere che tali sforzi siano stati apprezzati.Grazie ancora per essere stata nostro gradito Ospite; non vediamo l'ora di riceverla nuovamente a Bologna! Un caro saluto, Graziano Pontarelli, Front Office Manager

Gentilissimo ospite,desideriamo innanzitutto ringraziarla per averci scelto e per la sua positiva recensione.Il nostro obiettivo è sempre stato quello di offrire un servizio di alta qualità e sincera ospitalità e ci fa molto piacere che sia stato da lei percepito e gradito.Cordiali Saluti, Graziano Pontarelli, Front Office Manager

Dear Luigi, thank you for sharing your impressions on your stay at our hotel. Your feedback is very important to us. We are delighted to read your kind words of appreciation and we would like to thank you for recognizing the quality of our service. Looking forward to serving once more your lodging needs, our kind regards, Graziano Pontarelli, Front Office Manager

Dear Sydney,thanks a lot for your positve review about our hotel!We agree with you, it's so nice to rest in the peace of our location, (but at the same time so close to the main attractions of the surroundings).Hopefully, you will stay here again.Sincerely, Graziano Pontarelli, Front Office Manager

Lieber Christ,Wir freuen uns, Ihre positive Bewertung zu unserem Hotel zu lesen, vielen Dank!Wir hoffen aufrichtig, dass Sie bald wiederkommen, Graziano Pontarelli, Front Office Manager

Prezada Cybelle, obrigado pelo seu feedback muito positivo. Ansiosos para atender mais uma vez suas necessidades de hospedagem, nossos melhores cumprimentos, Graziano Pontarelli,Front Office Manager

Estimado Juan Carlos,Gracias por tomarse el tiempo para revisar su estadía en nuestro hotel.Queremos que nuestros Huéspedes se sientan recargados e inspirados y estamos encantados de haber acertado en su visita.¡Nos encantaría tenerte con nosotros nuevamente!Atentamente, Graziano Pontarelli, Front Office Manager

Dear Eric,thank you so much for your feedback and for your nice words! All our staff put the maximum effort on giving the best service to all our Guests and we are glad we were able to exceed your expectation. We look forward to welcome you soon again at Bologna, Graziano Pontarelli, Front Office Manager

Dear Isabell,thank you for sharing your positive feedback about our hotel.It's nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction. We truly hope you could come back again in the future,sincerely, Graziano Pontarelli, Front Office Manager

Dear Ronnie,thank you for taking the time and effort in sharing your rating, following your recent stay at our hotel. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction. Thank you for your valuable and motivating feedback. We look forward to welcome you back again in the near future! Sincerely, Graziano Pontarelli, Front Office Manager

Cher Paul,Nous sommes très heureux d'apprendre que vous avez pu passer un agréable séjour parmi nous à l'hôtel. C'est également formidable de savoir que l'équipe a été en mesure de vous offrir une expérience mémorable, car elle essaie toujours de rendre l'expérience de chaque client spéciale.salutations,Graziano Pontarelli, Front Office Manager

Dear Nikolaj,We are delighted to read your positive review about our hotel, thanks a lot! We truly hope you will come back soon, sincerely, Graziano Pontarelli, Front Office Manager

Dear William,thanks a lot for your positive review about our hotel!It's nice to read you appreciated the peace of our location (but at the same time so convenient to reach airport).Hopefully, you will stay here again.Sincerely, Graziano Pontarelli, Front Office Manager