4/10 – Matig
Aber
Reisde met partner
1 jul 2023
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Booked through Expedia for $100/night in June 2023
Disadvantages:
* Not responsive for any inquiries (contacted them to arrange a shuttle from the airport weeks in advance and no response even with multiple follow ups on Expedia and their original website as they are 49km far from airport )
* Internet is NOT free and ONLY for public areas. Charged 1€/day and barely connected anywhere. Although their description on Expedia explicitly indicates accessible in all rooms (see screenshot)
* Only one bottle of water was in the mini fridge although we were 2 staying for 5 nights, asked them to provide more and they said to get it from the bar which was closed and locked by 11PM
* Restaurant and bar are average , local and repetitive food. No cocktails only local drinks. Not accommodated for large people as there was still line ups even half an hour before dining service ended
* No outside line, although it’s provided on their info sheet
Advantages:
* Close to the beach (pebble not sand)
* Kind and friendly staff
* Night entertainment programs
Note: Expedia customer service was awful trying to arrange for a mutual solution