Voorkant van accommodatie

Beoordelingen van Diamond Of Bodrum

5 out of 5
Diamond Of Bodrum
Kumbahce Mh. Ataturk Cd No 136, Bodrum, Mugla

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 32 van 96 beoordelingen" "
Gastenscore: 8 - Goed. 26 van 96 beoordelingen" "
Gastenscore: 6 - Redelijk. 16 van 96 beoordelingen" "
Gastenscore: 4 - Matig. 14 van 96 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 96 beoordelingen" "

7,2/10

Netheid

7,6/10

Personeel en service

6,6/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Tyurkyan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
top service! personeel was heel vriendelijk!
5 nachten verbleven in juli 2023
Reactie van serkan op 7 sep 2023
Hello Dear Tyurkyan,we will be glad to see you again in Diamond of Bodrum.Best regards,

6/10 – Redelijk

Murat

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2021

2/10 – Ontzettend slecht

K, Amsterdam

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Te lage parkeergarage. Op aanwijzing van personeel toch erin gereden, resultaat deuk op de dak( voertuig vw transporter) Achterstallig onderhoud, personeel is wel vriendelijk. Geen animatie. Totaal geen plezier.
5 nachten verbleven in juli 2020

2/10 – Ontzettend slecht

Emine

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Eten was smaakloos, kamers waren zo vies letterlijk zwart onder mijn voeten. Ik schat eerder een hotel met 3 sterren dan 5 sterfe
7 nachten verbleven in augustus 2019

10/10 – Uitstekend

Agavni

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing food, staffing are very friendly.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Personally, I needed some freetime away from work to R&R and found this the perfect fit. I could have peace and quiet or mingle if I wanted, I also enjoyed the entertainment provide each night. Staff were brilliant.
7 nachten verbleven in mei 2024

8/10 – Goed

Munawar

Reisde met een groep
Very convenient located hotel but little run down , rooms very basic but breakfast was good .
1 nacht verbleven in april 2024

8/10 – Goed

Aya

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The hotel is not 5 stars first of all, but could go under 4 stars category. The staff are so welcoming, so helpful and nice all over the hotel. The food was good and so tasteful, unlike the reviews. Dessert buffet was amazing. Everyday they have a different menu. Buffet 3 times a day, and huge variation that suits all people. The terrace and view is so good. The location is perfect, walking distance to center. Beach is so clean, hotel is quite big. The only thing I didn’t quite like was the room, toilet is so small, needs renovation, and maybe different shampoo and shower gels cause they were bad. The bed was not really comfortable, but it was okay. I would definitely go again every summer. It was a nice trip overall. Thank you
3 nachten verbleven in april 2024

10/10 – Uitstekend

Shane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Otelin konumu harika. Sakin ve kalabaliktan uzak ama merkeze 5 dakika yürüme mesafesi. Odalar temizdi, oda manzarası harikaydı. Kesinlikle memnun kaldım
2 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Oguz

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023

6/10 – Redelijk

Ugurcan

Positief: Netheid, personeel en service
Great scenery and terrace bars. Very friendly staff. Food was very average. Rooms was tired and needs a freshening up.
5 nachten verbleven in september 2023

8/10 – Goed

MARINA

Positief: Netheid
Centrally located, privatr beach and a daily fresh buffet.
3 nachten verbleven in september 2023

6/10 – Redelijk

rafet

Reisde met familie
Positief: Netheid, comfort kamer
Negatief: Personeel en service
Konaklamamız ultra herşey dahil olmasına rağmen otel bizden kişi başı 1000 TL ek ücret aldı, ödemezsek sadece kahvaltı hizmeti olacak denildi, şikayetçiyiz
2 nachten verbleven in september 2023

6/10 – Redelijk

EMRAH

Negatief: Netheid
konumu ve balkon manzarası çok güzel. otel eski, temizlik yetersiz, hizmet de vasat.
2 nachten verbleven in september 2023

4/10 – Matig

Cihan

Negatief: Comfort kamer
2 nachten verbleven in september 2023

10/10 – Uitstekend

JACQUELINE

1 nacht verbleven in september 2023

10/10 – Uitstekend

Brider

Positief: Personeel en service
2 nachten verbleven in september 2023

6/10 – Redelijk

Alessandra

Positief: Netheid, personeel en service
4 nachten verbleven in augustus 2023

8/10 – Goed

Oksana

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van serkan op 7 sep 2023
Hello Dear Oksana,we will be glad to see you again in Diamond of Bodrum.Best regards,

10/10 – Uitstekend

Yassine

1 nacht verbleven in juli 2023
Reactie van serkan op 7 sep 2023
Hello Dear Yassine,we will be glad to see you again in Diamond of Bodrum.Best regards,

10/10 – Uitstekend

Nadir

1 nacht verbleven in augustus 2023
Reactie van serkan op 7 sep 2023
Hello Dear Nadir,we will be glad to see you again in Diamond of Bodrum.Best regards,

8/10 – Goed

Muharrem

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023
Reactie van serkan op 7 sep 2023
Hello Dear Muharrem,we will be glad to see you again in Diamond of Bodrum.Best regards,

10/10 – Uitstekend

Sinem

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The location of the hotel is amazing; it's right in downtown. No other hotel can beat the Diamond of Bodrum in that sense. The staff are extremely kind and helpful as well.
5 nachten verbleven in juli 2023
Reactie van serkan op 7 sep 2023
Hello Dear Sinem,Thank you for your review.We will be glad to see you again in Diamond of Bodrum.Best regards,

6/10 – Redelijk

Avi

Positief: Netheid, personeel en service
Overall ok
1 nacht verbleven in juli 2023
Reactie van serkan op 7 sep 2023
Hello Dear Avi,we will be glad to see you again in Diamond of Bodrum.Best regards,

6/10 – Redelijk

Merve zeynep

4 nachten verbleven in juni 2023

10/10 – Uitstekend

trevor

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel with lovely pool and beach area would definitely recommend but only fault is air con is rubbish
2 nachten verbleven in juni 2023
Reactie van Ihsan Canıtez op 9 jun 2023
Dear Trevor,Thank you for your review.We hope to welcoming you again at Diamond of Bodrum.Have a nice day.Best regards,

8/10 – Goed

Kian

Positief: Netheid
The positive bits first. Staff were brilliant, very friendly and couldn’t do enough. Shout out to Omar at the desk who went over and above to help me. The hotel is immaculate and location is excellent. We paid to upgrade our room to a balcony/sea view which is worth the money. My son had a standard promo room which was small and dark but suited a teenager. The food would put me off returning to the hotel. I am not fussy but the AI buffet is poor. The saving grace is the snack bar on the ground floor, which is more of a mini restaurant that serves decent salads, burgers, pizza etc. Overall we had a great time and can’t complain for the money we paid. The staff are 5* although personally I’d rate it as a 3* in comparison to other place we’ve stayed.
4 nachten verbleven in mei 2023
Reactie van Ihsan Canıtez op 19 mei 2023
Dear Kian,Thank you for your review.We hope to welcoming you on your next vacation at Diamond of Bodrum.Have a nice day.Best regards,

10/10 – Uitstekend

Kristina

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A great experience
This is a hotel with proffesionell service. Clean and asome food. Lived it
1 nacht verbleven in april 2023
Reactie van Ihsan Canıtez op 20 apr 2023
Dear Kristina,Thank you for your review.We hope to welcoming you on your next vacation at Diamond of Bodrum.Best regards,

8/10 – Goed

Lakesha

4 nachten verbleven in september 2022

2/10 – Ontzettend slecht

Rrezarta

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was horrible, hotel is under poor management, no investment and always post old pictures of hotel to sell it. Not recommended at all. There's no seats by the beach. If you don't wake up at 7 morning to get one and stay there all day you will lose it.
5 nachten verbleven in september 2022
Reactie van GR op 9 sep 2022
Hello Dear Rrezarta,We are upset to get your unsatisfiying comment howeverthe staff is always kind and helpfull to all our guests. The hotel is the same on our online pictures. You are right that there are limited seats on the beach as all other hotels. We have rule that the guests can reserve the seats on the beach or pool maximum one hour and if it is still reserved we are giving another guests. If the guests want the seats and if we don't have available seats we are getting their contact number for arranging the seats. When we applied this situation to you, you did not want to accept it. You kept reserving the seats 3 hours and you wanted the same seats from us. We offered you we can arrange you another seats but you didn't accept it. We always gave you solution but you didn't accept it you thought that you are just our guests and the other guests are irrevelant in your side. This was unacceptable.Best regards,Management

4/10 – Matig

Asmaa

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The pictures of the rooms in the website are very different from the reality. Many of the personels were not professional, rude and agressive in their way of comminication. It is not worth the price and definetly not 5stars hotel. I won't give it more than 2 stars at max.
9 nachten verbleven in augustus 2022

4/10 – Matig

Derartu H

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Well, when a hotel is meant 5 star my expectation
Well, when a hotel is garded as 5 star, I expect it to be 5 star not equal to 2 stars. This place was far from being 5 star. 1. I thought grading is international and wondering how they got their 5 stars grading? 2. the room was so dusty on the surfaces and the shower box as well. The garbage bin was so rusted entirely. 3. The size of the room was horrible. I asked the receptionist to upgrade me and I was told that all rooms are the same size which is not true. She added that I will be given another room only at the cost of €150/day on top of what I already paid. I called the website where I booked it from, they said that no-one answers at all. We didn’t have a space to put our luggages. You open the door, you literally fall on the bed. 4. The food was alright.
4 nachten verbleven in augustus 2022

6/10 – Redelijk

Diana Marcela

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The hotel needs an update, I don’t think is a 5 stars hotel, the bed is hard, the pillows almost flat, the towels are broken and feels like carton when you dry your self, the mini bar has only water and food at the buffet is average, also very few people speak English, so communication is difficult.
4 nachten verbleven in juli 2022
Reactie van GR op 9 sep 2022
Thank you for taking the time to share your valuable comments with us.All your other positive and negative comments are included in our evaluation reports, and thank you for creating the opportunity to improve ourselves.We would like you to know that we will be glad to welcome you again in our hotel on your next holiday.Best regards;Management

10/10 – Uitstekend

Armin

5 nachten verbleven in juli 2022

10/10 – Uitstekend

Sümeyye

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
gerne wieder. Alle freundlich. sauberes Hotel.
2 nachten verbleven in juni 2022
Reactie van Ihsan Canıtez op 30 jun 2022
Dear Sümeyye, Thank you for your evaluation. We hope we can welcome you again at Diamond of Bodrum soon. Have a nice day. Best regards,

4/10 – Matig

antonio

7 nachten verbleven in mei 2022

2/10 – Ontzettend slecht

BULENT

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not my cup of tea
2 nachten verbleven in mei 2022
Reactie van Ihsan Canıtez op 30 jun 2022
Dear Bülent, Thank you for your evaluation. Have a nice day. Best regards,

2/10 – Ontzettend slecht

YASMINA

Reisde met een groep
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Arnaque totale des l’arrivée on m’a donné une chambre sans fenêtre j’ai dû payer 70€ de plus pour avoir une chambre correcte avec fenêtre. Les repas du très bas de gamme. SPA Très cher excursions inintéressantes restaurant autour de l’hôtel des voleurs tous les prix exorbitants plus cher qu’à Londres alors qu’on est en Turquie. Bref très déçue de ce voyage je ne reviendrai plus dans cette région.
7 nachten verbleven in mei 2022
Reactie van DİAMOND OF BODRUM op 17 mei 2022
Merci beaucoup pour vos précieux avis. tout d'abord, nous sommes contrariés d'entendre vos vacances inconfortables. Votre réservation était une chambre promotionnelle, ce qui signifie qu'il n'y a pas de balcon. Vous avez effectué un surclassement en vue sur la mer et il y avait une différence de 70 €. Tous vos autres commentaires positifs et négatifs sont inclus dans nos rapports d'évaluation, et merci de créer l'opportunité de nous améliorer. Sachez que nous serons heureux de vous accueillir à nouveau dans notre hôtel lors de vos prochaines vacances. Salutations;

6/10 – Redelijk

Erhan

Negatief: Netheid, comfort kamer
1 nacht verbleven in november 2021

10/10 – Uitstekend

Arkadiusz

Positief: Netheid, personeel en service en comfort kamer
7 nachten verbleven in september 2021

8/10 – Goed

Anita

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My third stay at this hotel and I enjoyed my trip very much. Location is excellent right in the center , close to shopping , and a private beach across the street. Some rooms are better than others and also with the wi fi , worked at some area’s better than others. Evening shows were reduced, some nights there was nothing to do. Food was ok , did not like the set up they had , where they put the food on your plate. I understand COVID is the reason but I have been to other all inclusive hotel and and that is not the case, hope one day it will be as it used to be. All that aside it is a great hotel.
10 nachten verbleven in augustus 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel sympathique dans l'ensemble
9 nachten verbleven in juli 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
This is definitely not a five stars hotel. The room and the corridors were not clean. They don’t clean the corners. Too many insects. The toilet and room look very old and need maintenance. Old furniture. Tv screen not clear. Wifi very good all around the property. No variety in the buffet food. Flies on the food. Location is amazing close to everything. Nice music around the pool. Pool is great. The views are superb. The supervisor Surkan was very helpful. The staff are very professional and friendly.
9 nachten verbleven in juli 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid
Very disappointed in the cleanliness of the room. Very dirty and so dusty they barely clean the floor even if we give tips. The corridors were also dirty. The food was average in the buffet restaurant… dinners better than lunches… many times we notice flies all over the food!!! The a la carte restaurant on the ground floor is much better and cleaner but only available for snacks/lunch time. Apart from this the views from the hotel terraces and reception were breathtaking! The location is the best thing in this hotel. It is close to the local shops and marina. Restaurants all around. Staff were polite and nice especially Surkan in the reception who was very helpful and could speak English and French very well.
8 nachten verbleven in juli 2021

6/10 – Redelijk

Farzin

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Hotel management need to be reorganised
We stayed there 4 nights Family trip. Positive points: The best location at the heart of the city. They changed our room to better one without extra charge, appreciated Very good DJ at the evening Cheaper price in comparison with other 5 star hotels in that area Friendly staff who had very hard job in 12 hours working time, without rotation Negative points: Poor room service due to lack of staff, only one person for each floor, every day!!!! Terrible room air conditioning, it didn't work 3-7 every morning, noisy and unstable Lack in quantity of staff in reception/restaurant/guest relation/room service.... Small pool and very limited beach... Terrible food , and dirty glasses and dishes at restaurant Low quality local drinks, only!! The hotel, is not really 5 star hotel.
4 nachten verbleven in juli 2021

10/10 – Uitstekend

Newsha

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Min oplevelse på Diamond of Bodrum
Det er min anden gang, at jeg besøger dette hotel. Det har endnu engang været en uforglemmelig oplevelse. De har ansat en person til, at evaluere kundernes tilfredshed på hotellet, hvilket giver en tryghed. Vi havde nogle gå punkter, som vi ikke helt var tilfreds med, hvilket blev løst på kort tid. Derudover er maden rigtig fin på hotellet.
5 nachten verbleven in juli 2021

8/10 – Goed

MURAT

Reisde met familie
Positief: Netheid, personeel en service
Otelin konumu harika. Ancak plajda iyi bir duzenleme gerekli. Odalarda da yenileme sart. Buna ragmen iyiydi. Havuz cevresinde gölgelik alanlar yaratilmali. Icecekler karton bardaklarda cok iyi durmuyor. Personel ve konsept guzeldi.
3 nachten verbleven in juni 2021
Reactie van DIAMOND OF BODRUM op 29 jun 2021
Murat Bey Merhaba; Vakit ayırıp değerli yorumlarınızı bizimle paylaştığınız için teşekkür ederiz. Tüm olumlu ve olumsuz yorumlarınız değerlendirme raporlarımıza alınmakta olup, kendimizi geliştirme fırsatı yarattığınız için ayrıca teşekkürler. Bir sonraki tatilinizde sizleri tekrar otelimizde ağırlamaktan mutluluk duyacağımızı bilmenizi isteriz. Saygılarımızla;

8/10 – Goed

MURAT

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
sliten hotell
Platsen är mycket bra men hotellet behöver en omfattande renovering.
1 nacht verbleven in oktober 2020

10/10 – Uitstekend

emely

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
best of the best
Amazing place had a very lovely stay.
1 nacht verbleven in oktober 2020
Reactie van ümit op 19 okt 2020
hello dear Emely, thank you very much for your feedback.

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bar
Ilgi cok iyiydi havuzbasi barinda calisan arkadaslar.
1 nacht verbleven in oktober 2020
Reactie van ümit op 19 okt 2020
merhaba, çok teşekkür ederiz güzel yorumunuz için.