Exterieur

Beoordelingen van Homewood Suites Birmingham-South/Inverness

3 out of 5
Homewood Suites Birmingham-South/Inverness
215 Inverness Center Drive, Birmingham, AL

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 334 van 533 beoordelingen" "
Gastenscore: 8 - Goed. 115 van 533 beoordelingen" "
Gastenscore: 6 - Redelijk. 40 van 533 beoordelingen" "
Gastenscore: 4 - Matig. 20 van 533 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 24 van 533 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Judy

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

8/10 – Goed

Francis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed our stay.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

TYRA

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

10/10 – Uitstekend

khadijha

2 nachten verbleven in maart 2024
Reactie van Ivey J. op 18 mrt 2024
Thank you for your 5-star rating! We're delighted to hear that you had a great experience with us. Your support means the world to us, and we look forward to hosting you again soon. If you have any specific feedback or suggestions in the future, feel free to share. We look forward to welcoming you back again in the future. Best Regards,

10/10 – Uitstekend

Janea

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I needed somewhere to stay for one night just for a post-op appointment, glad I chose this property just minutes away my doctors office and several other stores .
1 nacht verbleven in maart 2024
Reactie van Ivey J. op 3 apr 2024
Hi Janea, Thank you for taking the time to share your feedback, we are so happy to hear that you enjoyed your stay with us and look forward to seeing you again in the near future. Best Regards,

6/10 – Redelijk

Kenneth

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
Lots of carpet and furniture wear and stains. The hallways are noisy. Doors slamming really hard all night. They are in the middle of exterior remodel so there was equipment and workers around. I cut my trip short and only stayed one night. Not a place I will go back to stay.
2 nachten verbleven in februari 2024
Reactie van Ivey J. op 3 apr 2024
Hi Kenneth, I sincerely apologize that your stay with us was not up to your expectations. Your feedback is incredibly important to us, and we appreciate you taking the time to share your experience. We strive to provide all of our guests with exceptional service and a memorable stay, and I regret that we fell short in meeting your expectations on this occasion. I am happy to announce that the repairs to the outside of the building are now complete.We hope that you will give us the opportunity to welcome you back again in the near future. Best Regards,

8/10 – Goed

Joseph

Zakenreiziger
Positief: Netheid
Definitely an older property, but clean and convenient. The breakfast was excellent and the lobby inviting. The staff was kind but not encaging.
4 nachten verbleven in februari 2024

8/10 – Goed

Daryl L.

Positief: Netheid, voorzieningen
Negatief: Personeel en service
I was put in a handicap room very strange
1 nacht verbleven in februari 2024
Reactie van Ivey J. op 3 apr 2024
Hi Daryl, Thank you for choosing to stay with the Homewood Suites Inverness, I sincerely apologize that you were placed in accessible room. I hope that we can welcome you back soon to make this right. Best Regards,

8/10 – Goed

Ava

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Really enjoyed the stay. It was safe which was one of my major concerns and the shopping area was a pkus as well. Only negative was the roo had a wet musty odor to it.
3 nachten verbleven in januari 2024
Reactie van Ivey J. op 3 apr 2024
Ava, Thank you for choosing the Homewood Suites Inverness, I am happy that you enjoyed your stay and nearby shopping. I sincerely apologize for the odor you experienced. I have addressed this issue with the housekeeping team to ensure this does not occur in the future. Best Regards,

10/10 – Uitstekend

Andrew

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I reserved this suite for ease and comfort traveling with my family. It was a very large and nice suite
1 nacht verbleven in januari 2024
Reactie van Ivey J. op 3 apr 2024
Andrew, Thank you for choosing to stay with the Homewood Suites Inverness. I am very happy that our spacious and comfortable suites suited your family's needs. We look forward to welcoming you back again in the near future. Best Regards,

10/10 – Uitstekend

Rafif, Winnipeg

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Ivey J. op 3 apr 2024
Thank you for your 5 star rating, we are very happy that you enjoyed your stay with us and look forward to welcoming you back in the near future. Best Regards,

10/10 – Uitstekend

Renaldo, Greensboro

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Ivey J. op 3 apr 2024
Thank you for your 5 star rating, we are very happy that you enjoyed your stay with us and look forward to welcoming you back in the near future. Best Regards,

10/10 – Uitstekend

Karekin, Denton

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great costumer service and super clean.
1 nacht verbleven in januari 2024
Reactie van Ivey J. op 3 apr 2024
Thank you for choosing to stay at the Homewood Suites Inverness, I am very happy that you enjoyed your stay with us. We look forward to seeing you again. Best Regards,

2/10 – Ontzettend slecht

Sabrina

Reisde met huisdieren, Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property needs a major renovation and a deep clean. Staff was very accommodating and assisted best they could. Majority of appliances, fixtures, lights, toilets, TVs are in disrepair. The carpet and tile floor needs either replacement or a deep clean..stains and holes throughout. Fans and curtains have not been cleaned also having multiple stains and caked on dirt. Had our room moved to another which was a little better but still not Hilton quality I’ve seen in the past. Overall disappointed in Expedia’s and AAA’s ratings of the property and that a Hilton hotel is in this bad of shape. Will not return.
1 nacht verbleven in december 2023
Reactie van Ivey J. op 4 jan 2024
Thank you for taking the time to share your feedback about your recent stay. I appreciate our honest review and value your input as it helps us improve our services. I understand your concerns regarding the needs for renovation and want to assure you that we take them seriously. We constantly strive to maintain a high standard of comfort and aesthetics for our guests, and we are actively working on plans for renovations in the near future. I apologize for the issues you encountered during your stay. My team is committed to providing exceptional service and accommodations for our guests and will use your feedback as an opportunity to address the areas that need improvement. Thank you once again for choosing our hotel. Best Regards,

10/10 – Uitstekend

Juan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Ivey J. op 3 apr 2024
Thank you for your 5-star rating. We are happy to hear that you enjoyed your stay with us and hope to welcome you back again in the near future. Best Regards,

4/10 – Matig

Jay

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Ivey J. op 4 jan 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. My sincere apologies that your stay was not a pleasant one, I hope that you will give us the opportunity to make it right. Best Regards,

10/10 – Uitstekend

THOMAS

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Ivey J. op 4 jan 2024
Thank you for your 5* rating, we appreciate you taking the time to review our hotel and we hope to welcome you back again in the near future. Best Regards,

6/10 – Redelijk

Stacey

Reisde met huisdieren, Reisde met familie
Positief: Personeel en service
A big hotel but rooms are dated. Needs a lot of renovations. Should start with the carpets! Nice that it is pet friendly but people are not considerate enough to clean up their dogs mess. Location is good, off 280, Walgreens, Starbucks, fresh market are all within walking distance. Seems safe around the property. Breakfast was normal standard hotel breakfast, didn’t really taste fresh.
4 nachten verbleven in november 2023
Reactie van Ivey J. op 4 jan 2024
Thank you for taking the time to share your feedback about your recent stay. We appreciate our honest review and value your input as it helps us improve our services. We understand your concerns regarding the needs for renovation and want to assure you that we take them seriously. We constantly strive to maintain a high standard of comfort and aesthetics for our guests, and we are actively working on plans for renovations in the near future. We would love to have the opportunity to welcome you back in the future to provide you with an enhanced experience that reflects the improvements we are making. Thank you once again for choosing our hotel, and hope to have the pleasure of serving you again soon. Best Regards,

10/10 – Uitstekend

Pamela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always stay here when in the Birmingham area.
2 nachten verbleven in november 2023
Reactie van Ivey J. op 4 jan 2024
Thank you for choosing to stay with us during your travel to the area, we are eternally grateful. We look forward to welcoming you back again in the near future. Best Regards,

8/10 – Goed

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Booked a room with a queen bed and a sofa bed for three people. The sofa bed wasn't made up and there was no bedding for it in the room. Went to the front desk to get the necessary bedding as well as fresh batteries for the tv remote as the batteries in the remote were dead and corroded. Front desk staff was very polite and helpful with these issues.
1 nacht verbleven in november 2023
Reactie van Ivey J. op 4 jan 2024
Thank you for taking the time to review our hotel, I want to apologize for the inconveniences that you experienced; however, I am happy that our staff was able to assist you. We hope that you come back to visit us again soon. Best Regards,

6/10 – Redelijk

Erin

1 nacht verbleven in november 2023
Reactie van Ivey J. op 4 jan 2024
Thank you for taking the time to share your rating about your recent stay at our hotel.From this rating, it seems as if there are some concerns that need to be addressed and I would like the opportunity to speak with you further about your experience. If you have a moment please contact me to discuss your experience. Best Regards,

10/10 – Uitstekend

JEFFREY

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great views
1 nacht verbleven in november 2023
Reactie van Ivey J. op 4 jan 2024
Hello, Thank you for your review. We are glad to see that you enjoyed your stay with us & look forward to welcoming you back again in the near future. Best Regards,

8/10 – Goed

Melissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Ivey J. op 4 jan 2024
Hello, Thank you for your review. We are glad to see that you enjoyed your stay with us & look forward to welcoming you back again in the near future. Best Regards,

10/10 – Uitstekend

Gregory

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Ivey J. op 4 jan 2024
Thank you for taking the time to review our hotel, we are happy that you enjoyed your stay here and hope to welcome you back again in the near future. Best Regards,

10/10 – Uitstekend

Alma

1 nacht verbleven in oktober 2023
Reactie van Ivey J. op 4 jan 2024
Thank you for taking the time to review our hotel. I am happy that you enjoyed your stay here and hope to welcome you back again in the near future. Best Regards,

2/10 – Ontzettend slecht

Ryan

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
DO NOT STAY HERE! I travel a lot and this property was one of the top three worst hotels that I’ve ever stayed in. Common hallways not vacuumed and carpets are very dirty, walls with peeling paint. Room carpet was was ripped, stained and disgusting. Stained sheets, worn duvets, holes in black out shades, Odor in room was rough. This property needs massive TLC and a serious deep clean. Was so grossed out by this place I didn’t even think about trying the breakfast. Slept very little as could not get comfortable in such an unclean environment so packed up and left very early. I’ll stick with the Marriott brand as never had any issues with their quality control.
1 nacht verbleven in oktober 2023
Reactie van Ivey J. op 4 jan 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel and we appreciate your honest review and value your input as it helps us to improve our services. At our hotel, we prioritize the cleanliness and hygiene of our facilities, and I am disappointed to hear that we fell short of your expectations. Please be assured that I have taken your feedback seriously and have addressed the issue with our housekeeping team to prevent any recurrence. Again, I sincerely apologize for the issues your experienced during your stay. Best Regards,

10/10 – Uitstekend

Tim

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay. The staff was very friendly.
1 nacht verbleven in oktober 2023
Reactie van Ivey J. op 4 jan 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. I am very happy to see that you enjoyed your stay here and hope to welcome you back again in the near future. Best Regards,

8/10 – Goed

Ericks

2 nachten verbleven in september 2023
Reactie van Ivey J. op 4 jan 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are happy that you enjoyed your stay here and hope to welcome you back again in the near future. Best Regards,

10/10 – Uitstekend

Peggy

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Last -minute reservation, reasonably priced. The studio suite was very clean and comfortable. Wallpaper and carpeting needs replaced in several area of the hotel, however my opinion is that I would definitely stay here again!
1 nacht verbleven in september 2023
Reactie van Ivey J. op 6 okt 2023
Hi Peggy, Thank you so much for taking the time to review our hotel, I am happy to see you enjoyed your stay with us. We look forward to welcoming you back in the near future. Best Regards,

10/10 – Uitstekend

Amy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The staff at this hotel is fabulous! Our reservation was over booked but they took care of us and were so great to work with. We will be back!
1 nacht verbleven in september 2023
Reactie van Ivey J. op 6 okt 2023
Hi Amy, We apologize once again for the inconvenience that the overbooking caused. We hope to welcome you back again in the near future. Best Regards,

8/10 – Goed

Matthew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van Ivey J. op 6 okt 2023
Thank you for choosing Homewood Suites Inverness, we hope to welcome you back again in the near future. Best Regards,

10/10 – Uitstekend

Allen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Ivey J. op 6 okt 2023
Thank you for choosing Homewood Suites Inverness, we look forward to welcoming you back in the near future. Best Regards,

10/10 – Uitstekend

Jason E.

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect stay!!!
Everything about our stay was excellent. The staff was extremely friendly and professional and accommodating in every possible manner. Our room was even bigger than expected and provided top notch comfort for our overnight stay. Perfect location as well. I look forward to our next trip to Homewood Suites.
1 nacht verbleven in september 2023
Reactie van Ivey J. op 6 okt 2023
Hi Jason, Thank you so much for your positive review! We're so thrilled that you had a great experience with us. Our team works hard to ensure that every aspect of your trip is enjoyable, from the booking process to your stay at the hotel. We appreciate your kind words and hope to continue providing you with exceptional service in the future. Best Regards,

2/10 – Ontzettend slecht

Will, Covina

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
10 nachten verbleven in augustus 2023
Reactie van IveyJ. op 6 okt 2023
We're sorry to hear that you had a negative experience with us, we take customer feedback seriously. If you could please kindly contact me with specifics so that I can address your issues. Best Regards,

10/10 – Uitstekend

Lynn

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was super nice and friendly!
1 nacht verbleven in augustus 2023
Reactie van Ivey J. op 6 okt 2023
Lynn, Thank you for your kind words about our staff. We strive to provide excellent customer service, and it's always gratifying to know that our efforts are recognized and appreciated. We will be sure to pass along your compliments to our team members, as they will be thrilled to hear about your positive feedback. Best Regards,

10/10 – Uitstekend

Greg

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van IveyJ. op 6 okt 2023
Thank you for kind rating. We are so happy you enjoyed your stay with us. We hope to welcome you back in the near future. Best Regards,

10/10 – Uitstekend

Vicki

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van IveyJ. op 6 okt 2023
Thank you for kind rating. We are so happy you enjoyed your stay with us. We hope to welcome you back in the near future. Best Regards,

10/10 – Uitstekend

Katherine

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fast check in
1 nacht verbleven in juli 2023
Reactie van Ivey J. op 6 okt 2023
Thank you for your kind review! I am thrilled to hear that you had a great experience at our hotel. We strive to provide exceptional service and your feedback serves as motivation to our team. I hope to welcome you back again soon! Best Regards,

10/10 – Uitstekend

Andreas

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2023
Reactie van IveyJ. op 6 okt 2023
Thank you for kind rating. We are so happy you enjoyed your stay with us. We hope to welcome you back in the near future. Best Regards,

10/10 – Uitstekend

Pam

2 nachten verbleven in juli 2023
Reactie van Ivey J. op 6 okt 2023
Thank you for kind rating. We are so happy you enjoyed your stay with us. We hope to welcome you back in the near future. Best Regards,

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Look elsewhere
Booked a double room with kitchenette. Carpet was wet in one room for unclear reason. Front desk did not know either (??) but was nice enough to provide a box fan to try and dry it. Shower/baths were not clean (hair and grime). Kitchen area had food scraps on the floor. No draw curtains on the windows and we happened to be by a spotlight. Overall not a great stay but fortunately it was just an overnight passing through. Would look elsewhere
1 nacht verbleven in juli 2023
Reactie van Ivey J. op 6 okt 2023
We deeply apologize for the inconvenience and disappointment caused by the condition of your room. This is certainly not up to our usual standards, and we understand how frustrating it must have been for you. We take cleanliness and maintenance seriously. Once again, we apologize for any inconvenience caused, and we appreciate your understanding. We hope to have the opportunity to make it up to you and provide a much better experience. Best Regards,

4/10 – Matig

Brian

1 nacht verbleven in juli 2023
Reactie van Ivey J. op 6 okt 2023
Thank you for taking the time to review our hotel. I am sorry to see that you had a negative experience with us. We hope that you will allow us to opportunity to make it right on a future stay. Best Regards,

8/10 – Goed

david r

1 nacht verbleven in juli 2023
Reactie van Ivey J. op 6 okt 2023
Thank you for taking the time to review our hotel. I am happy to see that you enjoyed your stay with us and we hope to welcome you back again in the near future. Best Regards,

8/10 – Goed

Lori

1 nacht verbleven in juli 2023
Reactie van Ivey J. op 6 okt 2023
Thank you for your kind review! I am thrilled to hear that you had a great experience at our hotel. We strive to provide exceptional service and your feedback serves as motivation to our team. I hope to welcome you back again soon! Best Regards,

8/10 – Goed

Lydia

1 nacht verbleven in juli 2023
Reactie van Ivey J. op 6 okt 2023
Thank you for your kind review! I am thrilled to hear that you had a great experience at our hotel. We strive to provide exceptional service and your feedback serves as motivation to our team. I hope to welcome you back again soon! Best Regards,

4/10 – Matig

Nicole

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The carpets in the room and hallways were stained. My toilet seat was broken. The bathroom light was pushed in and flickered a lot. The bathtub was soft in the middle. My ceiling fan was so loud and loose. My comforter had blood on it. The bathroom toilet ran and the bathtub leaked. There was left over clothes. Barely any towels and wash clothes. No hairdryer. The sofa bed mattress was stained. The Ac didn’t work great. The refrigerator didn’t cool very well. The elevator broke. The whole place needs a renovation. The staff didn’t know English or what was going on. I’m never staying there again.
6 nachten verbleven in juni 2023
Reactie van Ivey J. op 6 okt 2023
Nicole, I want to take the time to sincerely apologize for the inconvenience and disappointment caused by the condition of your room. This is certainly not up to our usual standards, and I understand how frustrating it must have been for you. We take cleanliness and maintenance seriously. Once again, I apologize for what you experienced, I hope that you give us the opportunity to make it right on a future stay. Best Regards,

2/10 – Ontzettend slecht

Shawn

Negatief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in juni 2023
Reactie van Ivey J. op 6 okt 2023
Barry, Thank you for your feedback. We appreciate all guest reviews and would love to learn more about your experience in order to address any concerns you may have had. Please reach out to the hotel directly.Best Regards,

10/10 – Uitstekend

Paulette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hot breakfast was a bonus. Nice pool and basketball court.
1 nacht verbleven in juni 2023
Reactie van Ivey J. op 30 jun 2023
Paulette, Thank you for choosing to stay with Homewood Suites Inverness, we are so happy that you enjoyed your stay with us! We hope to welcome you back again in the near future. Best Regards,

2/10 – Ontzettend slecht

Barry, MOUNTAIN HOME

Negatief: Personeel en service
1 nacht verbleven in juni 2023
Reactie van Ivey J. op 30 jun 2023
Barry, Thank you for your feedback. We appreciate all guest reviews and would love to learn more about your experience in order to address any concerns you may have had. Please reach out to the hotel directly Best Regards,

10/10 – Uitstekend

Clint

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesome for the family
1 nacht verbleven in juni 2023
Reactie van Ivey J. op 30 jun 2023
Thank you for your kind review! I am thrilled to hear that you had a great experience at our hotel. We strive to provide exceptional service and your feedback serves as motivation for our team. We hope to welcome you back soon!Best Regards,