4/10 – Matig
Shane
Reisde met huisdieren, Reisde met familie
18 nov 2025
Positief: Personeel en service
Negatief: Netheid
This was the second time we've stayed here but won't do a third time due to the lack of room cleaning and maintenance. First the highlights. The room was large, with a sofa, bigger than dorm size frig, nice size counter and bar sink. This hotel is pet friendly. The grounds surrounding the property (not on the hotel property) is great for walking the dog. There is a grove of pines that we walked along vs. typically walking around and around a parking lot. The parking lot was well lit. There's an awesome sushi place within 3 minutes (and several other restaurants ) easily walkable and the service and food was great. Now for the negatives. The ceiling in the shower room has mild growing on it and also mold growing pretty thick around the safety bar. The flip security lock inside the door was broken and parts were missing. The floor (nice LVT) was extremely dirty. You couldn't see it due to the color of the tile however I wiped up some water off the floor and the rag was filthy. It's been a long while since it's had good cleaning. The king size bed was ok but needs replacing as we rolled a bit to the middle. It is pet friendly. However when you check in a sign on the front counter clearly states the pet fee is $20 per night, per pet. Plus you sign the electronic card reader which also states it's $20. We were charged $24 so not sure why that is. The indoor pool was not working/closed. So due to these maintenance items and cleanliness issues, we won't stay again.
Shane
1 nacht verbleven in november 2025