Vind je ideale hotel in Big Lake

'Staff went above and beyond to explain the tv to me since I'm not a cable tv user.'

'Stayed one night for a baseball tournament. Room was just fine for our family of 4. Pool area was great! Breakfast was average. Overall, it was a good stay and would stay again if ever needed.'

'Clean room, clean pool and hot tub, amazing bar and grill for simple fast good food'

'Great stay , safe, nice staff and amenities near by'

'Damp carpet and smelly room. Manager was defensive and confrontational.'

'Hidden charges not told to me in advance.'

'When I arrived, there was a notification the front desk would be back in 10 minutes. I waited 10 minutes. He came back … said he’d be right with me … went into his office … I waited … came out to his office … with his back to me, he was writing something down … I waited … he finally turned around and asked if I was checking in. I was at the front desk for 20 minutes before I could check in. I didn’t find his customer service very acceptable. I was not greeted with “good evening” or “welcome...

'Room was fine AC worked great. Was supposed to have breakfast included but at 9am all they had was half containers of Cheerios and Raisin Bran. No coffee no fruit no yogurt no bread no bagels no juice the guy at the desk offered to make us coffee but we didn’t want to wait and the whole set up was uninviting. If you’re gonna list breakfast then really offer breakfast.'

'That staff was always extremely polite and helpful'

'Room was clean, needs bathroom updating, loud sink and shower. Room smelled like dog. Breakfast was okay, not well maintained. For a quick overnight stay was fine.'

'Friendly and accommodating staff.'

'The staff is so helpful and kind. Breakfast was delicious!!!'

'The staff was pretty much non-existent. I am sure they are short staffed but the young lady that checked me in was obviously bored and disinterested. Offered no direction on finding my room, where to park, what time breakfast was,have a good day, etc. This hotel was okay for the money but nothing special.'

'Clean'

'Hottub broken, no battery in remote, toilet paper holder fell off wall. My brothers room stunk, sisters room had no tv remote, breakfast was not refilled. Only motel in town, so what are ya gonna do.'

'The site needs a lot of maintenance to improve the elevators, pool and hot tub as they were below water line, and our room wasn’t cleaned well.'

'Was a short nights stay while we were moving. I thought the room was a good size and was clean and well kept.'

'Staff was very friendly.'

'The codes sent the last two weeks I stayed didn't work and it was a pain in the ass getting ahold of anyone.'