District Sud : locations de vacances

« We arrived at the hotel and were greeted by a Sea & Rent representative, only to be told that we were assigned a first-floor room—despite specifically booking a garden-level unit with direct access to the garden and pool. When we asked for an explanation, he casually told us the guests in the garden room had decided to stay an extra night. We expressed our frustration, pointing out that this wasn’t our issue, and his response was shocking: “It is what it is. You don’t want it? Goodbye!”—and then...

« To begin with, they advertised more bedrooms than they had, and after we complained they rebuked us (but had to correct it on Verbo). It took 9 requests for them to share directions (we appealed to Vrbo) and instructions came in 10 minutes before we boarded the plane--we would have landed in the dark without access to entrance and other details at 1am. Big, unnecessary hussle. No internet in 3 bedrooms (so easy to fix but they wouldn't). Several "beds" are not beds but cheap sofas, extremely...

« Good to family and friends »