Rechercher des hôtels - Province de Cà Mau

« ない »

« Air ticket »

« Yes. »

« Staffs are nice and good location »

« I cannot recommend this hotel. We booked our stay three months in advance and paid a non-refundable rate. When we arrived, the staff told us they had no record of our reservation. We showed them our booking confirmation and payment receipt, but they said they didn't know anything about it. After a long discussion, they only allowed us to stay for two nights instead of the three nights we had booked. They refunded one night, but by then every other hotel in the area was fully booked, so we had...

« Big room.. good price »

« The cleanliness is good »

« Cet hôtel n'a pas de piscine, petit déjeuné non inclus, pas de restaurant, il y en a autour, proche d'un parc aquatique entrée a réglé en sus mais tarif pour l'hôtel. Très loin de la ville, rien d'autre autour. Quand même beaucoup de petits "restaurants" de crustacés... »

« Ordered 2 nights at Ruby Hotel when I arrived I told them my booking number and that I booked through Hotels.com app. They said that they do not have any collaboration with hotels.com. I then showed them confirmation mail and even contacted hotels.com customer service and informed them of my situation. I ended up paying twice for 1 day and received no refund nor help from hotels.com. Bad experience »