Een buitenzwembad, parasols bij het zwembad en ligstoelen
Beschikbaarheid controleren

Beoordelingen van Taj Bentota Resort & Spa

5 out of 5
Taj Bentota Resort & Spa
National Holiday Resort, Bentota

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 84 van 166 beoordelingen" "
Gastenscore: 8 - Goed. 49 van 166 beoordelingen" "
Gastenscore: 6 - Redelijk. 19 van 166 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 166 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 166 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

MAKI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Mohan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in mei 2024
Reactie van SM op 10 mei 2024
Dear Mr. Mohan,Greetings from Taj Bentota Resort & Spa At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates Once again we thank you for sharing your valuable feedback and look forward to welcome you back soon Warm regards, Sibi Mathew General Manager

2/10 – Ontzettend slecht

Ahmed

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Below average, not sure how is this a 5 star hotel. Very limited dining options, one restaurant serving only Indian food. Also avoid paying extra for the sea view room as you cannot see the sea at all, will attach a photo of the view.
2 nachten verbleven in april 2024
Reactie van SM op 22 apr 2024
Dear Mr. Ahmed, Greetings from Taj Bentota Resort & Spa! At the outset I would like to thank you for being a valued patron It is the feedback from our esteemed and valued guests which allows us to enhance further and refine our processes to achieve customer delight. I thank you once again for sharing your valuable thoughts and do hope to welcome you back soon Warm Regards Sibi Mathew General Manager

10/10 – Uitstekend

eileen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful location. Our room was large with a lovely terrace overlooking the ocean. Staff were kind and welcoming. Restaurants and bar were great. Breakfast was excellent. Pool area is very good and beach beautiful.
5 nachten verbleven in april 2024
Reactie van SM op 22 apr 2024
Dear GuestGreetings from Taj Bentota Resort & Spa, Sri Lanka!Thank you for your review.We look forward to welcome you back soonSibi MathewGeneral Manager

8/10 – Goed

Simon

Reisde met partner
Positief: Personeel en service, voorzieningen
Good hotel, pricey wine
7 nachten verbleven in maart 2024
Reactie van SM op 3 apr 2024
Dear GuestGreetings from Taj Bentota Resort & Spa, Sri Lanka!Thank you for your review.We look forward to welcome you back soonSibi MathewGeneral Manager

10/10 – Uitstekend

Danielle

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fabuleux séjour en famille
Nous avons passé quelques jours très reposant au Taj Bentota. Les chambres sont confortables et refaites à neuf. La piscine et la plage sont facilement accessibles. Le personnel est vraiment très gentil et accueillant. Enfin le restaurant Shack est notre préféré avec une belle sélection de fruits de mer.
5 nachten verbleven in december 2023
Reactie van SB op 10 jan 2024
Chère Mme Danielle,Salutations du Taj Bentota Resort & Spa ! Tout d'abord, je voudrais vous remercier d'être un mécène apprécié et ravi de savoir que vous avez passé un séjour heureux et confortable avec nous. Nous apprécions sincèrement vos précieux commentaires. Je partagerai vos commentaires avec notre équipe et je suis sûr que ces commentaires serviront d'encouragement à tous nos associés. Encore une fois, nous vous remercions d'avoir partagé vos précieux commentaires et nous sommes impatients de vous accueillir à nouveau bientôt.Cordialement,Sibi MathieuDirecteur général

8/10 – Goed

Suman

4 nachten verbleven in december 2023

10/10 – Uitstekend

JOAQUIM

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in oktober 2023
Reactie van SB op 16 okt 2023
Dear Guest, Thank you for taking the time to give us this survey. We are glad to know you were pleased with the hotel overall. We hope to welcome you back soon at Taj Bentota Resort & Spa, Sri Lanka.Best wishes from all of us. Sibi Mathew General Manager Taj Bentota Resort & Spa, Sri Lanka

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2023
Reactie van SK op 2 mei 2023
Dear Guest, Thank you for taking the time to give us this survey. We are glad to know you were pleased with the hotel overall. We hope to welcome you back soon at Taj Bentota Resort & Spa, Sri Lanka.Best wishes from all of us. Samir KhannaGeneral Manager Taj Bentota Resort & Spa, Sri Lanka

8/10 – Goed

gurmukh

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Good location, right on the beach, the hotel feels old, the rooms are dated, not to a modern 5 star standard, but all made up due to the kitchen staff, especially Piyush the executive chef and Dalip, who took very extra care of us and made our stay special . Would definitely recommend it for the service. They made special vegan food for us, 5 stars to them.
3 nachten verbleven in april 2023
Reactie van SK op 21 apr 2023
Dear Guest,Thank you for sharing your experience.We are pleased to learn that you enjoyed your stay with us.On behalf of all my colleagues at Taj Bentota Resort & Spa, Sri Lanka, it was an absolute honor to have you, and we are all looking forward to your next visit with us.Best wishes,Samir KhannaGeneral ManagerTaj Bentota Resort & Spa, Sri Lanka

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2023
Reactie van SK op 21 apr 2023
Dear Guest, Thank you for taking the time to give us this survey. We are glad to know you were pleased with the hotel overall. We hope to welcome you back soon at Taj Bentota Resort & Spa, Sri Lanka.Best wishes from all of us. Samir KhannaGeneral Manager Taj Bentota Resort & Spa, Sri Lanka

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Comfort kamer
Bullrigt, men nära havet
Bra läge vid havet med fin pool och lätt att ta sig ner till stranden. Rummen har dålig lljudisolering och både grannar, tågen och AC-enheter låter. Det är mycket folk över allt så inget ställe att åka om man vill koppla av.
2 nachten verbleven in december 2022

6/10 – Redelijk

Kamani, London

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
We got to the hotel late and we were given a room with a broken balcony door. The person who took us to the room had to struggle to open the balcony door for us therefore I asked was it broken and he said no it’s not and left the door open. I went to have a shower and my husband went to the balcony and the door got shut by the wind and he could not open the balcony door from outside to get back to the room even though it was not locked!!! He was knocking the door from the outside until I came out from the shower because I did not hear the knocking noise… It was round midnight that time therefore we went to bed because we were very tired from the travel that day and when we were leaving, made a complaint and asked the manager to fix the door lock as well as knowingly providing a room that was marked for repair was NOT GOOD and he agreed to investigate but not sure what he’s done up to now because we had no contact from the hotel up to now… I would have been worse if my husband was alone because he has stay until next morning for someone to notice he’s stuck in the balcony… Food and location were OK but nothing special. We weren’t treated VIP and in truth we were treated worse than a normal customer. Compared to Taj Samudra in Colombo, Sri Lanka I don't think I would give 2 out of 10 for this hotel
1 nacht verbleven in september 2022
Reactie van SM op 23 sep 2022
Dear Guest, Thank you for your review. We have shared your concerns with our colleagues and our endeavours are to bring continuous efforts in improving our services. Best wishes from all of us. Samir Khanna General Manager

6/10 – Redelijk

Taniya

1 nacht verbleven in augustus 2022
Reactie van SK op 10 aug 2022
Dear Guest, Thank you for staying with us. We acknowledge your concerns shared in our feedback survey. Our endeavours are to take measures to have satisfied guests. Samir Khanna General Manager Taj Bentota Resort & Spa, Sri Lanka

10/10 – Uitstekend

Matt

8 nachten verbleven in april 2022
Reactie van SM op 23 sep 2022
Dear Guest, Thank you for taking the time to give us this survey. We are glad to know you were pleased with the hotel overall. We hope to welcome you back soon at Taj Bentota Resort & Spa, Sri Lanka.Best wishes from all of us. Samir KhannaGeneral Manager Taj Bentota Resort & Spa, Sri Lanka

10/10 – Uitstekend

Stephan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Exclusiv
Besser gehts nicht, toller Service, tolles Zimmer, es gab sogar ein upgrade. Besomnmders nett: Gayan Gunasekara und Ranga Ruan aus dem Restaurantam Pool
2 nachten verbleven in maart 2022
Reactie van SK op 7 apr 2022
Dear Guest, Thank you for taking the time and sharing your experience with us. We hope to welcome you back soon at Taj Bentota Resort & Spa, Sri Lanka. Best wishes from all of us. Samir Khanna General Manager Taj Bentota Resort & Spa, Sri Lanka

8/10 – Goed

Richard

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2022
Reactie van SM op 23 sep 2022
Dear Guest, Thank you for taking the time to give us this survey. We are glad to know you were pleased with the hotel overall. We hope to welcome you back soon at Taj Bentota Resort & Spa, Sri Lanka.Best wishes from all of us. Samir KhannaGeneral Manager Taj Bentota Resort & Spa, Sri Lanka

4/10 – Matig

Katarzyna

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Fatalny hotel
Ten hotel nie zasluguje na wiecej niz 3 gwiazdki, brudno, lazienka w pokoju w stanie tragicznym! o 9ej rano WSzYSTKIE lezaki i parasole zajete. Personel przemily ale absolutnie nie jest to standard reklamowany na stronie. Sniadania srednie…
3 nachten verbleven in maart 2022
Reactie van SK op 22 mrt 2022
Drogi Gościu, Dziękujemy za poświęcenie czasu i podzielenie się z nami swoimi opiniami na temat pobytu. Nasze wysiłki mają na celu ulepszanie naszych usług i dostarczanie najlepszych. Wszystkiego najlepszego Samir Channa Główny menadżer Taj Bentota Resort & Spa, Sri Lanka

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
A Pleasant Stay
Overall very pleasant but our room was very 'tired' - fortunately we were offered an alternative after 1 night and were also upgraded so we were happy with the solution.
3 nachten verbleven in februari 2022
Reactie van SK op 22 feb 2022
Dear Guest, Thank you for taking the time to post your review. We are happy to read that you loved your experience during your stay with us. We have made a note of your feedback and assure you the same will be looked upon. We hope to welcome you back soon at Taj Bentota Resort & Spa, Sri Lanka. Best wishes from all of us. Samir Khanna General Manager.

10/10 – Uitstekend

NIKET

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in januari 2022
Reactie van KB op 17 feb 2022
Greetings from the Taj Bentota Resort & Spa, Sri Lanka! Thank you for taking your valuable time out to give us this rating. We are delighted that you had a most pleasant experience at the resort and look forward to welcoming you back, during your future visits to Bentota! Best regards Kiran Bussari General Manager

4/10 – Matig

Ahmed

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Very bad hotel, need renovation, all staff are excellent smily faces, but hotel is not good, very bad, elevator too much smell, rooms are not sound proof,
3 nachten verbleven in januari 2022
Reactie van KB op 21 jan 2022
Greetings from the Taj Bentota Resort & Spa, Sri Lanka! Thank you for choosing to stay with us. It was kind of you to take time out to share your words of praise for the team. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating. I am happy to share your sentiments with the team. You feedback on the rooms and elevators will be shared with our projects and interiors team for due consideration in the upcoming renovation. We are delighted that you had a most pleasant experience at the resort and look forward to welcoming you back, during your future visits to Sri Lanka! With best wishes and regards, Kiran Bussari General Manager

6/10 – Redelijk

Joseph

Reisde met een groep
Positief: Netheid
Disappointed
Front desk female staff, Restaurant bar waiter and Breakfast host very unfriendly and not at all service oriented.. Hotel was catering to Indian client . I did not receive the Sri Lankan hospitality at all feltlike I was in Indian Hotel then Sri Lankan hotel. very disappointing for 5 star hotel with 5 star price and service as if 4 star
1 nacht verbleven in januari 2022
Reactie van KB op 7 jan 2022
Greetings from the Taj Bentota Resort & Spa, Sri Lanka! Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused to you during your stay at the resort. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We assure you that we will do our best to deliver a great hotel experience in the future. Thank you once again for your feedback. Best regards Kiran Bussari General Manager

10/10 – Uitstekend

Garima

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect get away
Our stay was perfect. The check in was smooth. The welcome drink was refreshing. The Property was beautiful. We checked in late evening, didn't like the room that was allocated to us, informed the Reception and were helped with a change of room immediately. Their sensitivity to our request and quick action set the tone for the rest of the stay. Food at the Shack as well as The Palm was great. The Property is connected to the Beach wherefrom the Son could book his water sports while we lounged. Overall a great stay.
2 nachten verbleven in december 2021
Reactie van KB op 4 jan 2022
Greetings from the Taj Bentota Resort & Spa, Sri Lanka! We are delighted that you had a fantastic stay at the hotel. Your feedback is truly appreciated and will certainly be shared with the team. It will be our privilege to have you stay with us again, during your future visits. Thank you so very much for taking the time to give us your valuable feedback and for choosing to stay at the resort. Please stay safe and look forward to welcoming you back! Warm regards Kiran Bussari General Manager Taj Bentota Resort & Spa, Sri Lanka.

4/10 – Matig

Christopher

Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fanstastic staff.
14 nachten verbleven in april 2021
Reactie van KB op 10 mei 2021
Warm Greetings from the Taj Bentota Resort & Spa, Sri Lanka! Thank you very much for your lovely review and for taking your valuable time out to give us this feedback. We are delighted to note that you were extremely happy with the resort and its services and had a memorable stay with us. Our associates are our greatest assets and always take pride in striving to provide the highest level of service. We are delighted that you had a most pleasant experience at the resort and please stay safe and look forward to welcoming you back during your future visits to Bentota! Best regards Kiran Bussari General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Palms had a very nice menu and buffet. The staff were very pleasing and at your beckoned call. The pool was perfect.
14 nachten verbleven in maart 2021
Reactie van RS op 22 mrt 2021
Warm Greetings from the Taj Bentota Resort & Spa, Sri Lanka! We thank you very much for your lovely review and for taking your valuable time out to give us this feedback. We are delighted that you had a most pleasant experience at the resort and look forward to welcoming you back, during your future visits to Sri Lanka! Best regards Ranjit Shankar General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great!
Lovely place, really quiet and peaceful! The team are amazingly accommodating and friendly. Location was good, just walk up you’ll be in the heart of town
8 nachten verbleven in maart 2020
Reactie van rs op 13 mrt 2020
Warm Greetings from the Taj Bentota Resort & Spa, Sri Lanka! Thank you very much for your lovely review and for taking your valuable time out to give us this feedback. We are delighted to note that you were extremely happy with the resort and its services and had a memorable stay with us. Our associates are our greatest assets and always take pride in striving to provide the highest level of service. We are delighted that you had a most pleasant experience at the resort and look forward to welcoming you back, during your future visits to Sri Lanka! Best regards Ranjit Shankar General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed the stay, food and the Beach. Really amazing property.
1 nacht verbleven in maart 2020
Reactie van RS op 10 mrt 2020
Warm Greetings from the Taj Bentota Resort & Spa, Sri Lanka! We thank you very much for your lovely review and for taking your valuable time out to give us this feedback. We are delighted that you had a most pleasant experience at the resort and look forward to welcoming you back, during your future visits to Sri Lanka! Best regards Ranjit Shankar General Manager

10/10 – Uitstekend

Geverifieerde reiziger

13 nachten verbleven in februari 2020
Reactie van RS op 4 mrt 2020
Thank you for having chosen to stay at the Taj Bentota Resort & Spa! We thank you very much for taking your valuable time out to give us this rating. We are delighted that you had a most pleasant experience at the resort and look forward to welcoming you back, during your future visits to Sri Lanka! Best regards Ranjit Shankar General Manager

6/10 – Redelijk

Peter, North Yorkshire

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Large hotel.The floors are a little confusing .The wonderful beach is quite a walk from the hotel pool, which is on the 4th floor of the hotel ( overlooking the beach and gardens.The curved pool was busy with families during our stay. Main restaurant serves buffet style breakfast/lunch/dinner with plenty of choice for most tastes.The little publicised Seaview Restaurant serves fantastic and very reasonably priced a la carte food.As always in Sri Lanka,be very cautious with the wine- it is expensive and generally not well-kept and therefore often past its best. Not much to see in Bentota itself. This hotel is probably best for families who wish to stay put,but it is not cheap.
3 nachten verbleven in februari 2020
Reactie van RS op 28 feb 2020
Thank you for having chosen to stay at the Taj Bentota Resort & Spa, Sri Lanka! Thank you very much for your lovely review and for taking your valuable time out to give us this feedback. We have noted all your inputs and do apologize for the inconvenience caused to you, during your stay. We will definitely have them addressed. We are delighted that you had a most pleasant experience at the resort and look forward to welcoming you back, during your future visits to Sri Lanka! Thank you once again for sharing your feedback. Best regards

10/10 – Uitstekend

Parvati, Peterborough , UK

Positief: Netheid
Taj Bentota is a beautiful resort . Our room with a large balcony overlooking the sea was very comfortable and we were well looked after by our room attendant Janaka. He was always helpful and courteous . Food at all the restaurants was good . We enjoyed going to the Oriental Pavilion Chinese restaurant and Sea View restaurant where food and service by waiters was excellent. Daily buffet breakfast, lunch and dinner at The Palms was of high quality too with a huge choice of delicious regional and international cuisine. Sam, waiter at The Palms was particularly efficient , providing excellent service. At reception Dumith Nonis was very pleasant and helpful . Overall the entire hotel ambience is pleasing though some areas could do with a bit of renovation , like the ensuite bathroom in our room 424 and some of the toilets and changing rooms in public areas of the hotel.
7 nachten verbleven in januari 2020
Reactie van RS op 10 feb 2020
Warm Greetings from the Taj Bentota Resort & Spa, Sri Lanka! Thank you very much for your lovely review and for taking your valuable time out to give us this feedback. We are delighted to note that you were extremely happy with the resort and its services and had a memorable stay with us. Thank you for complementing our associate Dumith, Sam and Janaka, our associates are our greatest assets and always take pride in striving to provide the highest level of service. We are delighted that you had a most pleasant experience at the resort and look forward to welcoming you back, during your future visits to Sri Lanka! Best regards Ranjit Shankar General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, very attentive staff and a lovely atmosphere!
3 nachten verbleven in januari 2020
Reactie van RS op 6 feb 2020
Greetings from the Taj Bentota Resort & Spa, Sri Lanka! Thank you for the great review of our hotel! Your feedback will be shared with our entire team. We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Ranjit Shankar General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property has direct access to one of the best beaches of Sri Lanka
6 nachten verbleven in december 2019
Reactie van RS op 31 dec 2019
Season’s Greetings from the Taj Bentota Resort & Spa, Sri Lanka! Thank you for taking the time to give us this lovely review. We are delighted to note that you were extremely happy with the resort and its services and had a memorable stay with us. We are delighted that you had a most pleasant experience at the resort and look forward to welcoming you back, during your future visits to Sri Lanka! Best regards Ranjit Shankar General Manager

10/10 – Uitstekend

SHEFALI

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
eXCELLENT
4 nachten verbleven in december 2019
Reactie van RS op 30 dec 2019
Thank you for having chosen to stay at the Taj Bentota Resort & Spa! We thank you very much for taking your valuable time out to give us this rating. We are delighted that you had a most pleasant experience at the resort and look forward to welcoming you back, during your future visits to Sri Lanka! Best regards Ranjit Shankar General Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good beach side property . Very good dining options if you are a vegetarian
2 nachten verbleven in december 2019
Reactie van RS op 30 dec 2019
Greetings from the Taj Bentota Resort & Spa, Sri Lanka! Thank you for taking the time to give us this lovely review. We are delighted to note that you were extremely happy with the resort and its services and had a memorable stay with us. We are delighted that you had a most pleasant experience at the resort and look forward to welcoming you back, during your future visits to Sri Lanka! Best regards Ranjit Shankar General Manager

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service
Its not Taj !!
We could not convince chef of best known Indian 5 star hotel to have atleast one Indian dessert in the buffet especially when Indians are one of major occupants at the hotel. Food scores zero if dessert is missing. Dirty closets, old bathroom fittings. I can’t believe there is no hand-shower in bathroom. Just not good enough. Staff also of mixed quality, some of them can’t speak one English sentence properly. Im wondering if Taj India has outsourced facilities at Bentota to some contractor to manage to their behalf ?
3 nachten verbleven in december 2019
Reactie van RS op 23 dec 2019
Greetings from the Taj Bentota Resort & Spa, Sri Lanka! Thank you for taking your time to give us this survey. We do apologize for the inconvenience caused and will ensure that we take corrective steps to address the same. Thank you once again for sharing this feedback.

2/10 – Ontzettend slecht

Carolyn

Reisde met een groep
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
FAR FROM 5-Star more like 3-3.5
The Taj is coasting based on the Prestigious name. A complete disappointment and no where near a 5 star. Multiple issues one after another and we were approached by two managers one at dinner and the other upon checkout. This hotel is not an indicator of the general Sri Lankan hospitality. More of an embarrassment for me as a native Sri Lankan that came to Sri Lanka to propose to my girl friend and then did a mini tour with her and my best friend, both of whom are first time travelers to Sri Lanka.
1 nacht verbleven in december 2019
Reactie van RS op 23 dec 2019
Greetings from the Taj Bentota Resort & Spa, Sri Lanka! Thank you for taking your time to give us this survey. We do apologize for the inconvenience caused and will ensure that we take corrective steps to address the same. Thank you once again for sharing this feedback.

10/10 – Uitstekend

SERGEY

6 nachten verbleven in december 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sanjula was very helpful
3 nachten verbleven in november 2019
Reactie van rs op 25 nov 2019
Warm Greetings from the Taj Bentota Resort & Spa, Sri Lanka! Thank you very much for your lovely review and for taking your valuable time out to give us this feedback. We are delighted to note that you were extremely happy with the resort and its services and had a memorable stay with us. Our associates are our greatest assets and always take pride in striving to provide the highest level of service. We are delighted that you had a most pleasant experience at the resort and look forward to welcoming you back, during your future visits to Sri Lanka! Best regards Ranjit Shankar General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an amazing time at Taj in Bentota, our little one in particular was spoilt by the staff who all went out of their way to ensure he had the best time. We enjoyed all the facilities especially the pool and the spa. Food choices at the Taj are great, there is plenty of choice and the quality is exceptional, who doesnt love a dosa for breakfast?! The main Palms restaurant caters for all and has a great range of options, we also tried the Chinese restaurant one of the evenings and again the choices and food were great. The beach is clean and just perfect for sunset views and for kids to play and build sandcastles. My husband and myself enjoyed some spa time too, the treatments were nice and again the staff were great. Definitely come back to the Taj and back to Bentota, we had a great little family holiday and it was made perfect by the Taj and its amazing team!
5 nachten verbleven in november 2019
Reactie van RS op 19 nov 2019
Greetings from the Taj Bentota Resort & Spa, Sri Lanka! Thank you for taking the time to give us this lovely review. We are delighted to note that you were extremely happy with the resort and its services and had a memorable stay with us. We are delighted that you had a most pleasant experience at the resort and look forward to welcoming you back, during your future visits to Sri Lanka! Best regards Ranjit Shankar General Manager

8/10 – Goed

Dmitrii

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in november 2019
Reactie van RS op 22 nov 2019
Thank you for having chosen to stay at the Taj Bentota Resort & Spa! We thank you very much for taking your valuable time out to give us this rating. We are delighted that you had a most pleasant experience at the resort and look forward to welcoming you back, during your future visits to Sri Lanka! Best regards Ranjit Shankar General Manager

6/10 – Redelijk

Daoud, Dubai

Reisde met partner
Positief: Personeel en service
The hostel is a bit old need refurbishment, the area is poor, can not go out of hotel, not recommended for more than 2 days. The food is not very good but not bad
2 nachten verbleven in oktober 2019
Reactie van RS op 7 okt 2019
Greetings from the Taj Bentota Resort & Spa, Sri Lanka! Thank you for taking the time to give us this survey. We have noted all your inputs and look forward to welcoming you back during your future visits. Best regards Ranjit Shankar General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2019
Reactie van rs op 16 sep 2019
Greetings from the Taj Bentota Resort & Spa, Sri Lanka! Thank you for taking the time to give us this survey. We are glad to know you were pleased with the hotel overall. Look forward to welcoming you back during your future visits. Best regards Ranjit Shankar General Manager

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in september 2019
Reactie van rs op 16 sep 2019
Greetings from the Taj Bentota Resort & Spa, Sri Lanka! Thank you for taking the time to give us this survey. We are glad to know you were pleased with the hotel overall. Look forward to welcoming you back during your future visits. Best regards Ranjit Shankar General Manager

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
I liked that it was clean, nice location, good breakfast. Dinner was disappointing, very short on staff at the restaurant, a tad rude, no waiters to fill water, clean tables. Room was good but right above stairs facing the pool so no privacy if you stand in the balcony. Bathroom needs a major update. Mold, flush not work, old style toilet and bathtub, sink was very low. Only one charging plug in the room. Iron and hair dryer needs to be changed.
1 nacht verbleven in september 2019
Reactie van rs op 12 sep 2019
Thank you for having chosen to stay at the Taj Bentota Resort & Spa, Sri Lanka! Thank you very much for your lovely review and for taking your valuable time out to give us this feedback. We have noted all your inputs and do apologize for the inconvenience caused to you, during your stay. We will definitely have them addressed. Look forward to welcoming you back, during your future visits to Sri Lanka! Best regards Ranjit Shankar General Manager

10/10 – Uitstekend

Siva

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
it is very nice place to relax and enjoy. staffs room and food nothing to complain. i will come back next time. if you choose this place nothing will go wrong. i stayed in some other Taj group resorts in India and you expect the same standard everywhere.
2 nachten verbleven in augustus 2019
Reactie van RS op 3 sep 2019
Warm Greetings from the Taj Bentota Resort & Spa, Sri Lanka! We thank you very much for your lovely review and for taking your valuable time out to give us this feedback. We are delighted that you had a most pleasant experience at the resort and look forward to welcoming you back, during your future visits to Sri Lanka! Best regards Ranjit Shankar General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service
1 nacht verbleven in augustus 2019
Reactie van rs op 20 aug 2019
Thank you for having chosen to stay at the Taj Bentota Resort & Spa! We thank you very much for taking your valuable time out to give us this rating. We are delighted that you had a most pleasant experience at the resort and look forward to welcoming you back, during your future visits to Sri Lanka! Best regards Ranjit Shankar General Manager

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in augustus 2019
Reactie van rs op 20 aug 2019
Thank you for having chosen to stay at the Taj Bentota Resort & Spa! We thank you very much for taking your valuable time out to give us this rating. We are delighted that you had a most pleasant experience at the resort and look forward to welcoming you back, during your future visits to Sri Lanka! Best regards Ranjit Shankar General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in augustus 2019
Reactie van rs op 13 aug 2019
Thank you for having chosen to stay at the Taj Bentota Resort & Spa! We thank you very much for taking your valuable time out to give us this rating. We are delighted that you had a most pleasant experience at the resort and look forward to welcoming you back, during your future visits to Sri Lanka! Best regards Ranjit Shankar General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location and cleanliness was excellent, would like to come here again !
3 nachten verbleven in juni 2019
Reactie van RS op 1 jul 2019
Warm Greetings from the Taj Bentota Resort & Spa, Sri Lanka! We thank you very much for your lovely review and for taking your valuable time out to give us this feedback. We are delighted that you had a most pleasant experience at the resort and look forward to welcoming you back, during your future visits to Sri Lanka! Best regards Ranjit Shankar General Manager