Bengkan Shan

We were supposed to stay 3 nights, but left after 1. Stains, hairs, dust, insects, used tissues. That was all in the room when we got in. The staff was very dismissive and shrugged it off, saying we should wear slippers in the room because the floor is dirty! The airco cannot be controlled, so it is also very cold in the room. We were covered in bed bug bites the next day. The staff offered another room, but it was as dirty as the previous, and the staff said they cannot guarantee that that room does not have bed bugs! They give gifts to people who give them a 5-star rating, so that explains the high rating. The only positive we can think of is that the bed was big.

We had a great stay! The location is perfect, especially for first time visitors to Taipei. There are many restaurants, shops and sights nearby, and a lot of the main sights of the city are maximum 30 minutes walk. Ximen metro station is also nearby. The room is a bit small but it has everything you need and was super clean. Staff were very friendly! Would definitely stay here again.