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Beoordelingen van Axel Hotel Barcelona & Urban Spa - Adults Only

4 out of 5
Axel Hotel Barcelona & Urban Spa - Adults Only
Aribau 33, Barcelona

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 506 van 1006 beoordelingen" "
Gastenscore: 8 - Goed. 283 van 1006 beoordelingen" "
Gastenscore: 6 - Redelijk. 113 van 1006 beoordelingen" "
Gastenscore: 4 - Matig. 55 van 1006 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 49 van 1006 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

lloyd

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Cheap hotel
3 nachten verbleven in februari 2024
Reactie van Daniel -Front Office Manager op 12 feb 2024
Dear Lloyd, Thank for your words.Please contact with us about your review and tell us what problem did you have.Regards

10/10 – Uitstekend

Koen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in januari 2024
Reactie van Daniel -Front Office Manager op 30 jan 2024
Dear KOEN, Thank you for contacting us, we rae glad to know that you had a nice stay.Best regards,

8/10 – Goed

Serge

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The room we stayed in was clean but it was in need of an upgrade
4 nachten verbleven in december 2023
Reactie van Eric Mesa - 2nd Front Office Manager op 8 jan 2024
Dear Serge, Thank you for make the review of your stay!We are glad to know your opinion about our cleaning service.We hope you had a great stay with us and greet you in a near future.Kind regards,

4/10 – Matig

yves

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Axel Barcelona
Very old hotel and spa! Outdated and not worth the price they charge. On top of it they charge 15€ for 1h of spa! Which is old as the street! Staff is not friendly at all! last time I stay here… there are enough options…
1 nacht verbleven in december 2023
Reactie van Daniel -Front Office Manager op 31 jan 2024
Dear guest, Thank you for your words. We are looking forward to seeing you soon.Best regards

8/10 – Goed

Eric

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very well
3 nachten verbleven in december 2023
Reactie van Daniel Front Office Manager op 5 dec 2023
Dear Eric, Thank you for your review. We are so glad to know that you had a nice stay with us.We are looking forward to seeing you soon.Best regards

8/10 – Goed

Ka Ho

3 nachten verbleven in mei 2022

8/10 – Goed

Jervis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2021
Reactie van Daniel López - Front desk op 9 jan 2022
Dear Jervis, Thanks trusting us during your stay in Barcelona. i hope to see you soon ! :)

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
outdated, noisy
3 nachten verbleven in juli 2021
Reactie van Marc - Hotel Manager op 9 jul 2021
Dear guest Thank you very much for your review. We are sorry to hear about the inconveniences you experienced during your last stay. We will be glad if you could offer us a second chance to show you that the hotel offers very good facilities and service standards. We would like to welcome you again in the future. Kindest Regards Marc - Hotel Manager

8/10 – Goed

Geverifieerde reiziger

4 nachten verbleven in maart 2020
Reactie van Marc - Hotel Manager op 13 mrt 2020
Dear guest We really appreciate your positive feedback. We hope you enjoyed your time in Barcelona and it will be a pleasure to host you again in the near future. Yours Sincerely, Marc - Hotel Manager Axel Hotel Barcelona

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hele mooie zeer comfortabele kamer, mooi trendy hotel. Super personeel
7 nachten verbleven in december 2019
Reactie van Marc - Hotel manager op 20 dec 2019
Beste gast We waarderen je positieve beoordeling over je verblijf. We hopen dat je genoten hebt van je tijd in Barcelona en het zal een genoegen zijn je weer te ontvangen in de nabije toekomst. Hoogachtend, Marc - Hotelmanager Axel Hotel Barcelona

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2019
Reactie van Marc - Hotel Manager op 17 dec 2019
Dear guest We really appreciate your positive ratings. We hope you enjoyed your time in Barcelona and it will be a pleasure to host you again in the near future. Yours Sincerely,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid
5 nachten verbleven in november 2019
Reactie van Marc - Hotel Manager op 24 nov 2019
Dear guest We really appreciate your positive ratings. We hope you enjoyed your time in Barcelona and it will be a pleasure to host you again in the near future. Yours Sincerely, Marc - Hotel Manager Axel Hotel Barcelona

6/10 – Redelijk

Ruben, Rotterdam

Reisde met partner
Positief: Personeel en service
Rooms are too outdated to be competing in the current market. Barcelona has too many other hotels with a better product for the same prices. I wouldn’t recommend staying at Axel unless a renovation will take place. The atmosphere, the crowd and staff are the biggest plus points. Great location.
2 nachten verbleven in september 2019
Reactie van Daniel González-Front Office Manager op 28 sep 2019
Dear Ruben, Thank you for your time to write your review. I regret that your stay was not what you would have expected. We take your comment on the renovation of the rooms very seriously and we will take note of it. We hope you do not miss a second chance in the future for your next visit to Barcelona.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
9 nachten verbleven in juli 2019
Reactie van André - Duty Manager op 6 aug 2019
Dear Guest, We really appreciate yourreview about your stay. We hope you enjoyed your time in Barcelona and it will be a pleasure to host you again in the near future. Yours Sincerely, André - Duty Manager Axel Hotel Barcelona

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
Het was de 2e keer dat ik in dit Axel hotel in was. Heb er gemengde gevoelens bij. Het is een mooi hotel op een mooi locatie. Het receptiepersoneel is vriendelijk Maar er zijn ook een minder sterke punten. De commerciële aanpak straalt er echt vanaf. In de hal staan masseurs die je willen ‘strikken’ voor een behandeling. Niet opdringerig, maar ze staan je wel op te wachten. De slaapkamer was ruim. Maar wel raar dat er voor twee personen, maar één stoel was. Verder was in de kamer de muziek van het dakterras 's avonds licht te horen. Mooie douche, maar het water liep wel de kamer in, door een constructiefoutje. Ronduit storend was dat de schoonmaaksters het bordje niet storen negeerden en dan toch aanklopten. Door werkzaamheden buiten was er ongeveer vier uur geen water. Dat werd mooi aangekondigd met een brief. Jammer dat ze niet even gratis een fles water beschikbaar stelden. Die kon je uiteraard wel duur uit de minibar nemen. De liften zijn nog steeds een zwak punt. De vorige keer zat ik zelfs in de lift opgesloten toen er een storing was, dat kan gebeuren, maar nu was er regelmatig een lift buiten gebruik en moest je te lang wachten. Het is een hetero-vriendelijk hotel, waar de homo's duidelijk in de minderheid zijn. Het bed was behoorlijk hard, maar dat is een persoonlijke voorkeur. Wat heel irritant was het gepiep van het bed. Naar mijn mening is de prijs en kwaliteitsverhouding niet overtuigend in evenwicht.
5 nachten verbleven in mei 2019
Reactie van André - Duty Manager op 6 jun 2019
Dear Customer, Thank you very much for your review. We are sorry to hear about the inconveniences you experienced during your last stay. I can assure you that the incidents you drescribe was excepcional and puntual and that can be corroborated with the majority of good comments we receive from other guest. During you stay we had a regular maintenance of the Lift, they had 1 elevator out of order for few moments, however, was 2 other elevator working. Regarding the cut of water, this was a general cut on the area boy local goverment and the hotel that the hotel cannot control it. Our main goal is to make feel all customers comfortable and offer the best service, we will take some actions in regards to your comments in order to improve our service and we will be glad if you could offer us a second chance to show you that the hotel offers very good facilities and service standards. We would like to welcome you again in the future. Kindest Regards André - Duty Manager Axel Hotel Barcelona

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable hotel in a really nice neighbourhood. Axel has a great hotelbar at the rooftop. Would come again.
4 nachten verbleven in april 2019
Reactie van André - Duty Manager op 9 apr 2019
Dear Guest, We really appreciate your positive review about your stay. We hope you enjoyed your time in Barcelona and it will be a pleasure to host you again in the near future. Yours Sincerely, André - Duty Manager Axel Hotel Barcelona

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel , midden in de stad, met prima voorzieningen. Dichtbij metro.
4 nachten verbleven in januari 2019
Reactie van Marc - Hotel Manager op 30 jan 2019
Beste gast We stellen uw positieve beoordeling van uw verblijf zeer op prijs. We hopen dat je genoten hebt van je tijd in Barcelona en het zal een genoegen zijn om je in de nabije toekomst opnieuw te verwelkomen. Hoogachtend, Marc - Hotel manager Axel Hotel Barcelona

6/10 – Redelijk

Geverifieerde reiziger

3 nachten verbleven in november 2018
Reactie van Marc - Hotel Manager op 27 nov 2018
Dear guest We really appreciate your review about your stay. We hope you enjoyed your time in Barcelona and it will be a pleasure to host you again in the near future. Yours Sincerely, Marc - Hotel Manager Axel Hotel Barcelona

10/10 – Uitstekend

Jean-Paul, The Netherlands

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice hotel, excellent comfort and staff. Very good to stay
3 nachten verbleven in november 2018
Reactie van Marc - Hotel Manager op 21 nov 2018
Dear Jean-Paul We really appreciate your positive review about your stay. We hope you enjoyed your time in Barcelona and it will be a pleasure to host you again in the near future. Yours Sincerely, Marc - Hotel Manager Axel Hotel Barcelona

8/10 – Goed

Nathan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
9 nachten verbleven in juli 2018
Reactie van Marc - Hotel Manager op 3 aug 2018
Dear Nathan, We really appreciate your positive ratings about your stay. We hope you enjoyed your time in Barcelona and it will be a pleasure to host you again in the near future. Yours Sincerely, Marc - Hotel Manager Axel Hotel Barcelona

8/10 – Goed

Justin

Reisde met een groep, Reisde met partner
Positief: Voorzieningen
Cool hotel with a nice bar. My only complaint is the hot tub wasn’t hot and one night it was only half full so we couldn’t even use it. Staff was very friendly though.
4 nachten verbleven in mei 2024
Reactie van Daniel -Front Office Manager op 21 mei 2024
Dear Justin, Thank you for contacting us. We are glad to know that you had a nice stay with us.We are looking forward to seeing you soon.Best regards

8/10 – Goed

Joel Tony

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A wonderful place to stay. Central to restaurants, cafes, bars, shops, buses, metro, etc. The amenities are fairly basic but it’s an old building so don’t expect a fancy ultra modern facility. The staff was amazing and friendly. The only complaints would be that ordering room service didn’t work for me. The extension never picked up even when having the front desk transfer me. I was trying to get breakfast brought up because I was busy packing on my last morning. Even the front desk gave up and asked to take my order, but he didn’t know the menu so that was pointless and a failure. That morning front desk person was probably the only staff member I came across that wasn’t pleasant. But overall, this was a great stay and I will be returning for sure.
5 nachten verbleven in mei 2024
Reactie van Daniel González-Front Office Manager op 21 mei 2024
Dear Joel, Thank you for your review. We are glad to know that you had a nice stay with us and we are looking forward to seeing you soon.Kind regards

2/10 – Ontzettend slecht

Sophea

Reisde met een groep
Negatief: Personeel en service
It’s in a great location but my room is not great. Some staff are friendly and nice…others are very arrogant and showing dislike to foreigners
6 nachten verbleven in maart 2024
Reactie van Daniel -Front Office Manager op 20 mei 2024
Dear Sophea, Thank you for your wirds. We apologizes if your stat wasnt as good as you expected. We are working on it and we hope if you can give us a second chance in the future.Best regards

10/10 – Uitstekend

Kevin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel on the border of the old quarter, close to shopping, eating and transportation options. Quiet due to sealed/sound-proof windows, but enjoyed the balcony with window open, looking out onto the lane w/ all the city life. A treat! Highly recommended A
3 nachten verbleven in april 2024
Reactie van Daniel -Front Office Manager op 20 mei 2024
Dear Kevin, Thank you for your review. We are so glad to know that you had a nice stay with us and we are looking forward to seeing you soon.Kindest regards

10/10 – Uitstekend

CLAUDIO ANTONIO

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel muito bom com bom atendimento bem loalizado.
3 nachten verbleven in mei 2024
Reactie van Daniel -Front Office Manager op 15 mei 2024
Caro Claudio,Siamo lieti di sapere che vi siete trovati bene durante il vostro ultimo soggiorno e speriamo di rivedervi in futuro.

8/10 – Goed

Guillermo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bien situé, belle terrasse et aussi la meilleure ambiance pour profiter d’un séjour à Barcelone. Les chambres sont confortables et toujours impeccables.
5 nachten verbleven in mei 2024
Reactie van Daniel -Front Office Manager op 15 mei 2024
Cher GuillermoNous sommes heureux d'apprendre que vous avez apprécié votre dernier séjour et nous nous réjouissons de vous revoir à l'avenir.

8/10 – Goed

ABEL, PEMBROKE PINES

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nice place
3 nachten verbleven in mei 2024
Reactie van Eric Mesa - 2nd Front Office Manager op 10 mei 2024
Estimado Abel, Gracias por el tiempo invertido en valorar su estancia con nosotros.Esperamos que haya disfrutado su tiempo en Axel Hotel Barcelona así como volver a verle de nuevo muy pronto.Un saludo,

10/10 – Uitstekend

Jorge Luis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1
2 nachten verbleven in mei 2024
Reactie van Eric Mesa - 2nd Front Office Manager op 10 mei 2024
Estimado Jorge Luis, Gracias por el tiempo invertido en valorar su estancia con nosotros.Esperamos que haya disfrutado su tiempo en Axel Hotel Barcelona así como volver a verle de nuevo muy pronto.Un saludo,

10/10 – Uitstekend

Thomas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was good
6 nachten verbleven in mei 2024
Reactie van Daniel -Front Office Manager op 8 mei 2024
Dear Thomas, Thank you for your review. We are glad to know that you had a nice stay with us.Looking forward to see you soon.Kind regards

8/10 – Goed

Lorraine

3 nachten verbleven in april 2024
Reactie van Daniel Front Office Manager op 22 mei 2024
Dear Lorraine, Thank you for your review. We are glad to know that you had a nice stay with us.See you next time!!

6/10 – Redelijk

Seidrick

Positief: Netheid, personeel en service
Great location and extremely walkable. Everything I had planned was in walking distance. The breakfast was very underwhelming. I paid extra to include breakfast and it was not good. I love the workout and the gym area was not the best. The machines were old and rusted.
4 nachten verbleven in april 2024
Reactie van Eric Mesa - 2nd Front Office Manager op 28 apr 2024
Dear Seidrick, Thanks for your time making the review of your stay as well for the punctuation on it.We are really sorry to hear your opinion about your time with us, our main goal is to provide our guests an enjoyable stay as you can see in many other reviews and it is clear this time we couldn't make it.For us, it would be a pleasure if you could give us a second chance in the future.Kindest regards,

10/10 – Uitstekend

Kevin Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a stylish property, very convenient location. An easy walk to the centre or to the Gothic Quarter. The Breakfast was buffet style and a massive choice, we had one of the better rooms with a two person balcony overlooking Barcelona. My initial impression was that the huge bed was too firm but this was not at all noticeable after the first night. This hotel initially gave the impression of being Gay centric, it does cater for this community but also for heterosexual. I thought the staff were great, especially Juliette, others too. Summary: Easy to get to from airport on the bus, great accommodation, excellent location, friendly staff, very good location for bars, restaurants and shops too.
4 nachten verbleven in april 2024
Reactie van Eric Mesa - 2nd Front Office Manager op 27 apr 2024
Dear Kevin, Thank you for make the review of your stay!We are really happy to know your opinion about our staff and hotel facilities. We hope you had a great time at Axel Hotel Barcelona as well as seeing you really soon.Kindest regards,

6/10 – Redelijk

FOUAD

Negatief: Staat van de accommodatie en faciliteiten
Hôtel qui se dégrade. La piscine et jacuzzi non chauffé comme précisé. La terrasse manque de décors. Les chambres vieillissent.
2 nachten verbleven in april 2024
Reactie van Daniel- Front Office Manager op 22 apr 2024
Cher Fouad,Merci pour votre avis.Nous sommes désolés que votre expérience n'ait pas été entièrement satisfaisante.Nous espérons vous revoir à une prochaine occasion.

4/10 – Matig

Richard

Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Axel Hotel Barcelona missed the mark on several levels, but for location it was spot on. An easy walk to many cafes, bars and attractions. Metro was just a few blocks away and can get you around town, but bring hand sanitizer, likely where picked up a funk. As for the hotel itself. Staff were friendly, willingly got taxis and handled luggage. We included the extra cost for breakfast. Lots of selections, pastries and fruit very good. The scrambled eggs were ice cold as were the other items in the food warmers. I am talking not even the least bit warm. Room service was offered and explained in the literature and by the front desk. There was no such service, the phone rang off the hook every time we tried. We are not used to paying premium price and have to sit on the floor to sort through our luggage or put dirty luggage on the bed. On the second day I asked for two luggage racks and the desk told me housekeeping would bing them at the next day’s cleaning. We returned the next day to a clean room and no rack. I complained and finally the following day one rack appeared. I gave up on getting a second rack. The advertisement for this place shows a sleek pool and hot tub. The pool was like an ice plunge bath and the hot tub was no way near warm and you could not activate the jets. I only utilized the gym once, it was basic and that’s all that’s needed but rust all over the equipment. I wouldn’t call it a gay hotel there were many friendly heterosexuals.
Reactie van Eric Mesa - 2nd Front Office Manager op 21 apr 2024
Dear Richard, Thank you for make the review of your stay with us.We are really sad that your stay was not meeting up your expectations, we are going to look further to these things in order to check what was wrong and fix it.Our main goal is to provide our guests a enjoyable stay as well them feel like home and, in this case, clearly we couldn't. It would be huge a pleasure if you could give us a second chance to provide you with an excellent stay as in much other cases, under Axel Hotel's standards. Kindest regards,

10/10 – Uitstekend

Steven, Venice

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic place and located in a wonderful walking district with excellent food options! Close to the metro and all the famous walking streets. Wi-Fi was a bit slow at times but otherwise, our stay was fantastic!
2 nachten verbleven in april 2024
Reactie van Daniel -Front Office Manager op 18 apr 2024
Dear Steven, Thank you for your words. We are so glad to know that you stay was good.We are looking forward to seeing you soon.Regards

8/10 – Goed

Kimberley susan

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Everything was good except the bed Very stiff - flat bed - sorry to say it was terrible
3 nachten verbleven in april 2024
Reactie van Asier op 9 apr 2024
Dear Kimbery, thanks for your review. We are sorry to read that you werent happy with our bed. They were changed few months ago in order to improve the comfort in the hotel. We hope to host you next time

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Daniel -Front Office Manager op 3 apr 2024
Dear Gary,Thank you so much for your words.We are glad to know that you enjoyed in your last stay and we are looking forward to seeing you soon.Kind regards

6/10 – Redelijk

Florian

Reisde met een groep, Reisde met partner
Positief: Voorzieningen
Well situated. Big Gym and needs renovation, everything is a bit outdated.
4 nachten verbleven in maart 2024
Reactie van Daniel -Front Office Manager op 3 apr 2024
Dear FlorianThank you for your words.We hope that you had a nice stay with us and we are looking forward to seeing you soon.

10/10 – Uitstekend

Niclas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great central location, friendly staff
4 nachten verbleven in maart 2024
Reactie van Daniel -Front Office Manager op 3 apr 2024
Dear Niclas, Thank you for your words.We are glad to know that you had a nice stay with us and we are looking forward to seeing you soon.Best regards

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is the second Axel property that I’ve stayed at in Barcelona. I stayed at the Axel Too Not too far away from this one. Both are really nice. Its location is right in the middle of everything and within walking distance to a lot of the bars. The staff was super helpful when checking in. Got a free upgrade which was really nice. Took advantage of the hot tub/sauna/steam room which was super relaxing and just what I needed after traveling the whole day. There’s even a rooftop bar with some entertainment. It was kind of slow that night I was there but it was convenient and they offer a free drink as a guest. The room was nice, with a city view from the balcony, and the little box with everything need that they give (shampoo, conditioner, lotion and body wash) is always a nice touch. Would definitely stay here again the next time I come through Barcelona.
2 nachten verbleven in januari 2024
Reactie van Daniel -Front Office Manager op 3 apr 2024
Dear Jason, Thank you for you review. We are glad to know that you had a nice stay with us and we are looking forward to seeing you soon.Kind regards

10/10 – Uitstekend

Jon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel - central location
This is a great hotel in a central location with comfortable rooms. I’ve stayed in Axel hotels before and they are all of a good standard. Our room was compact but well kept and comfortable, with a decent bed and bathroom.
4 nachten verbleven in februari 2024
Reactie van Eric Mesa - 2nd Front Office Manager op 22 feb 2024
Dear Jon, Thank you for such a nice a review.We are really happy to know about your experience and opinion of our chain.We hope you had an amazing time with us. Looking forward to seeing you soon.Kindest regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
따뜻한 서비스와 친절한 무드. 조용하고 쾌적해요! 주변에 좋은 카페&레스토랑도 많습니다. :-)
7 nachten verbleven in februari 2024
Reactie van Daniel -Front Office Manager op 21 feb 2024
Dear guest, Thank you for your review. We are glad to know that you had a nice stay with us and we are looking forward to seeing you soon.Best regards

8/10 – Goed

Juan Antonio

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Buena en general
1 nacht verbleven in februari 2024
Reactie van Daniel -Front Office Manager op 14 feb 2024
Estimado Juan Antonio,Muchas gracias por su valoracion. Esperamos que haya disfrutado de su estancia con nosotros y esperamos verle en una futura ocasion.Atentamente,

6/10 – Redelijk

Edwin Wenceslao Hernandez

Asked for something never brought it up.
4 nachten verbleven in februari 2024
Reactie van Eric Mesa - 2nd Front Office Manager op 14 feb 2024
Dear Edwin, Thank you for taking time to make the review of your stay. We are really sorry to hear about that inconvenience you had during your stay. For us, it would be a pleasure if you could give us a second chance in order to provide you with a sweetener stay under Axel Hotels' values. Kindest regards,

10/10 – Uitstekend

Dirk

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location. Nice rooftop. Friendly staff.
3 nachten verbleven in februari 2024
Reactie van Daniel -Front Office Manager op 12 feb 2024
Dear Dirk, Thank you for your words and we are glad to know that you had a nice stay with us.Looking forward to seeing you soon.Best regards

8/10 – Goed

Habib

4 nachten verbleven in februari 2024
Reactie van Daniel -Front Office Manager op 12 feb 2024
Dear Habid, Thank you for your words and we are looking forward to seeing you soon.Best regards

8/10 – Goed

Ralph, Vancouver

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, bed was very comfortable, perfect area for touring, lots of close by restaurants and gay bars. Already planning to go back.
5 nachten verbleven in januari 2024
Reactie van Daniel -Front Office Manager op 12 feb 2024
Dear Ralph, Thank you for your words. We are gald to know that you had a nice stay with us.Kindest regards

8/10 – Goed

Caitlin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
City centre property in walking distance of main attractions. Staff were friendly and welcoming throughout our stay!
1 nacht verbleven in februari 2024
Reactie van Daniel Front Office Manager op 9 feb 2024
Dear Caitlin, Thank you for you words.We are glad to know that you had a nice stay with us and we are looking forward to seeing you soon.Kind regards,

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Recommended
Very good service. Comfortable bed. Excellent breakfast buffet.
5 nachten verbleven in januari 2024
Reactie van Eric Mesa - 2nd Front Office Manager op 7 feb 2024
Dear James, Thank you so much for your review. We are really glad to know your time at Axel Hotel Barcelona was meeting up your expectations. For us, it would be a pleasure to greet you in the near future. Kindest regards,

10/10 – Uitstekend

Filipe

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great service and super friendly. Very inclusive
It was a really good choice. Staff was as friendly as it could be and also incredibly accommodating. Traveled with my mother which has mobility issues and staff was always perfect in making sure she was comfortable.
2 nachten verbleven in januari 2024
Reactie van Daniel -Front Office Manager op 5 feb 2024
Dear Filipe, Thank you for your words. We are glad to know that you had a nice stay with us and we are looking forward to seeing you soon.Best regards