Dear Vesela,Thank you for your visit! I'm delighted to hear that you enjoyed your stay at the Chatrium Hotel Riverside Bangkok, and particularly appreciated our dedicated staff. I regret that our boat shuttle service was not available for your convenience during your visit. It's usually a favorite among our guests for its unique perspective on the city. Should you choose to return, we would be pleased to introduce you to our breakfast offerings. They are favored by many for their variety and quality.Your feedback is greatly appreciated. With kind regards, Manfred Ilg General Manager

Dear Event,Your positive comments about your stay at Chatrium Hotel Riverside Bangkok are heartening to read. It is wonderful to learn that you enjoyed the breathtaking river view, nice spacious room and delicious breakfast.Furthermore, it's gratifying that the quality of the bedding added to your overall experience with us. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Warm regards,Mathurose-RoseResident Manager

Dear Tiny, Warm Greetings from Chatrium Hotel Riverside Bangkok. We are more than happy to know that you had a perfect stay and the team's care and attention has specially earned your great rating. Thank you for highly recommending our hotel to other travelers on this forum and we are eagerly looking forward to your next visit. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

Dear Oliver, Warm Greetings from Chatrium Hotel Riverside Bangkok. I wish to sincerely thank you for rating us such a high score on this forum. We hope that you had a great stay with us and our products and service provided by our team meets your expectation. We are looking forward to welcoming you back soon to Chatrium Hotel Riverside Bangkok for another remarkable stay. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

Dear Henk, Greetings from Chatrium Hotel Riverside Bangkok. Please allow me to take this opportunity to sincerely thank you for your feedback regarding your stay at Chatrium Hotel Riverside Bangkok. It is with great pleasure that I read that we were able to provide you with a pleasant experience. We hope it will be not too long before we have the opportunity to welcome you again at Chatrium Hotel Riverside Bangkok. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

Dear Guest, Greetings from Chatrium Hotel Riverside Bangkok. Many thanks for sharing your experience with other fellow travelers in this forum and thank you for selecting Chatrium Hotel Riverside Bangkok as your residence during your recent visit to the 'City of Angels'. It is indeed a great pleasure to learn that we were able to positively impress you with our product and services. We are ortunate that our hotel situated by the legendary Chao Phraya River, River of Kings which offering unparalleled and truly breathtaking views. We hope to be able to create another remarkable experience for you again the next time you are back to stay with us. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

Dear Guest, Greetings from Chatrium Hotel Riverside Bangkok. Thank you very much for your positive review of your recent experience at our hotel. We are delighted to hear that you had a great time with us and that our facilities and services met with your approval. We truly hope it will be not too long before we have the opportunity to welcoming you back at Chatrium Hotel Riverside Bangkok. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

Dear Guest, Greetings from Chatrium Hotel Riverside Bangkok. Thank you so much for choosing our hotel as your accommodation and for sharing your Chatrium experience with other travelers around the world. Iit’s a great pleasure to learn that our hotel’s facilities and services met your expectations. We look forward to welcoming you back again with us, and offers, and our associates will be more than happy to serve you. Yours sincerely, Chatchawan Napawan Resident Manager Chatrium Hotel Riverside Bangkok

Dear Sarah,Thank you so much for your wonderful feedback! We're thrilled to hear that you found Chatrium Hotel Riverside Bangkok to be lovely and our staff extremely helpful. Providing excellent service to our guests is our top priority, and we're delighted that we could make your stay memorable. We appreciate your recognition and look forward to welcoming you back soon!Warm regards,Mathurose-RoseResident Manager

Dear Thidarat,Thank you for your lovely feedback! We're thrilled to hear that you enjoyed your room, especially with the kitchen inside. We're glad it met your expectations and added to your stay with us. We look forward to welcoming you back soon!Warm regards,Mathurose-RoseResident Manager

Dear Hany,Thank you for your kind words! We're delighted to hear that you had a great experience at our hotel. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations.We can't wait to welcome you back soon!Warm regards,Mathurose-RoseResident Manager

Dear Andrea,Thank you for your kind words! We're thrilled you enjoyed our beautiful property and spacious rooms, complete with a convenient kitchenette area. Our location near the upscale Central area offers easy access to luxury shopping, and we're delighted you found it great. We hope to welcome you back soon!Warm regards,Mathurose-RoseResident Manager

Dear Johanna,Thank you for the wonderful review! We're thrilled you enjoyed your stay at Chatrium Hotel Riverside Bangkok. It's great to hear you loved our amenities, helpful staff, and luxurious, spacious accommodations. We're glad our pool and luggage storage service met your needs. Your recommendation means a lot to us. We're delighted you enjoyed our breakfast buffet! We look forward to welcoming you back soon.Warm regards,Mathurose-RoseResident Manager

Dear David,I really appreciate your star rating 5 and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

Dear Linda, Thank you so much for your kind words. I am so happy to know that you enjoyed your stay with us, and hope to see you again soon. With kind regards, Manfred Ilg General Manager

Dear Guest, Thank you for your visit and for your wonderful review! We're delighted to hear that you enjoyed the view from your room and the services provided by our friendly and professional staff. We look forward to welcoming you back on your next visit.Best regards, Manfred IlgGeneral Manager

Dear H Timothy,Thank you for sharing your recent experience at our hotel! We are thrilled to hear that you enjoyed your stay with us.It's wonderful to know that you appreciated the spectacular views of the river, the spacious rooms, and the luxurious accommodations. Providing a comfortable and memorable experience for our guests is our top priority, and we're delighted that we succeeded in meeting your expectations.We're also pleased that you enjoyed our great service and found the breakfast awesome. We strive to offer a wide variety of delicious options to start your day off right.Your feedback means the world to us, and we can't wait to welcome you back for another fantastic stay in the future.Warm regards,Mathurose-RoseResident Manager

Dear Atsushi,Thank you for your feedback! We're delighted to hear that you enjoyed your stay, especially our extensive breakfast buffet, and that you were able to take advantage of our complimentary shuttle ferry service. We're also glad you appreciated the view from your room. We look forward to welcoming you back on your next visit.With kind regards, Manfred IlgGeneral Manager

Dear Prachi, Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay and appreciated the upgrade to a suite. We are happy to know that our amenities and riverside location added to your experience and we look forward to welcoming you back for another amazing stay.Best regards, Manfred IlgGeneral Manager

Lieber Stefan, VIelen Dank für ihren Besuch und die tolle Bewertung. Ich hoffe Sie teilen mit mir die Meinung, dass die Vielfalt und Qualität der angebotenen Speisen den Preis rechtfertigen! Ich freue mich auf ihren nächsten Besuch! Liebe Grüße, Manfred IlgDirektor

Merci beaucoup pour votre avis élogieux! Nous sommes ravis d'apprendre que vous avez apprécié la vue, le balcon et notre emplacement. C'est formidable de savoir que vous avez trouvé notre hôtel propre et tranquille, et que vous avez bénéficié d'un surclassement. Votre reconnaissance pour notre équipe est grandement appréciée. Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt!Cordialement, Manfred Ilg Directeur Général

Dear Jeffrey,We're glad to hear you had a positive experience at our hotel! It's great to know that you enjoyed the nearby dining options and our breakfast buffet with its wide variety of choices. We strive to provide our guests with a memorable stay, and we appreciate your feedback. We can't wait to welcome you back for another memorable stay in the future!Warm regards,Mathurose-RoseResident Manager

Dear Steven, Thank you for coming to stay with us, for your kind rating and for sharing your experience with us. We appreciate your feedback regarding the club access and late checkout policy. Club access and its perks is included in our most requested room type, the 1-bedroom Skyline Suite, guaranteeing stunning views from high floors, while requests for late check-out are considered depending on the hotel occupancy in specific room types. We're glad you enjoyed the hotel's amenities and location. If you have any further concerns or suggestions, please don't hesitate to let us know.With kind regards, Manfred IlgGeneral Manager

Dear Princess,It's wonderful to hear such high praise for our team at Chatrium Hotel Riverside! We greatly appreciate your recognition of their exceptional service and attention to detail. Providing top-notch service is our priority, and we're thrilled to know that our staff's dedication has left a positive impression on you. Thank you for sharing your feedback, and we look forward to welcoming you back for another outstanding experience in the future!Warm regards,Mathurose-RoseResident Manager

Dear Ingo,Your generous compliments are greatly appreciated. It fills us with joy to know that our unique location by the river and all the services from our staff have met your expectations. It's always our goal to provide exceptional service and experiences for our guests, and it's uplifting to know that you loved your stay with us.We are looking forward to welcoming you back for another memorable stay.Warm regards,Mathurose-RoseResident Manager

Dear Karuna,Thank you for your recent visit and perfect rating. The team and I look forward to welcoming you back again soon.Warm regards,Mathurose-RoseResident Manager

Lieber Christian, vielen Dank fuer Ihren Besuch und Nachricht. Das Problem hier war fehlende Kommunikation unserer Seite, für welche ich mich entschuldige. Nach unserer Inspektion bemerkten wir, dass nicht die Matratze durchhing, sondern der darauf befindliche Topper nicht mehr von guter Qualität war. Der Topper wurde ausgewechselt, und mein Team hat in der Annahme dass Ihnen die Matratze zu weich sei noch ein dünnes Bettbrett zwischen Topper und Matratze platziert. Dies wurde aus bestem Wissen und Gewissen getan, wurde aber nicht an Sie kommuniziert. Von den vielen vorhandenen Bewertungen bitte ich Sie, mir zu glauben dass wir es immer gut mit unseren Gästen meinen. Vielen Dank und mit freundlichem Gruß, Manfred Ilg Direktor

Dear John, Thank you for your visit and your wonderful rating. We look forward to welcome you back again soon. Wishing you a nice weekend ahead, Manfred IlgGeneral Manager

Dear Coco,Thank you very much indeed for your recent visit and your very nice review. I am happy to learn how much you have enjoyed your stay, and I will happily share your compliments especially on our friendly and helpful staffs and our lovely place with the entire team. and I am happy to learn that the convenient location near the river with a shuttle boat service are added bonus to you and also found the close proximity to local eateries, convenient shop and other attractions.We all at Chatrium Hotel Riverside are looking forward to welcoming you once again soon at our hotel where you will be assured a very warm welcome.Warm regards,Mathurose-RoseResident Manager

Dear Mei Sze,Thank you so much for coming to stay with us and for completing the review. It's wonderful to hear your experience was positive, especially on our clean room and good service and I will certainly share your feedback with the team. I hope to have the chance to welcome you back again soon.Warm regards,Mathurose-RoseResident Manager

Dear Marilyn,Thank you for coming to visit us, and for the great review with mentioning our nice location by the river. It's wonderful to hear you loved your time by the river, and we hope you can come and visit us again soonThank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

Dear sau yan,Thank you for your recent visit and generous rating. The team and I look forward to welcoming you back again soon.Warm regards,Mathurose-RoseResident Manager

Dear Noy,It is very lovely to read all descriptive review from you, most importantly we are so happy to learn that you had a great stay with us and thank you for your patronage in return to stay with us. Moreover, I do hope next time, you can experience our shuttle boat service which will send you to the nearest sky train station as the shuttle van does.Thank you very much for coming back to stay with us next time. Look forward to welcoming you to your second home in Bangkok.Warm regards,Mathurose-RoseResident Manager

Thank you, Scott, for your visit and wonderful rating. We look forward to welcoming you back again soon. Sincerely yours, Manfred IlgGeneral Manager

Dear Nikolay ,I really appreciate your star rating 5 and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

Dear Barbara, Thank you for your visit and your kind words. We are thrilled to learn how much you enjoyed our services and location. Looking forward to seeing you again soon and with kind regards,Manfred IlgGeneral Manager

Dear Martin,I really appreciate your star rating 5 and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

Dear Ebon, Thank you for coming to stay with us a second time. I am happy to know how much you enjoyed the hotel and our services and amenities,and we look forward to welcoming you back a third time soon. With kind regards, Manfred IlgGeneral Manager

Dear Hafiza, Thank you for your feedback! We're delighted to have exceeded your expectations and provided you with a service comparable to, if not better than, what you've experienced at your favorite hotel group. It's wonderful to hear that you found our location great, our property well-maintained, and our staff friendly. We're thrilled that you enjoyed our amazing breakfast and rated us number one! Your recommendation means a lot to us, and we're honored to be considered one of the top-rated hotels you've visited worldwide. We look forward to welcoming you back for another exceptional stay in the future!With kind regards,Manfred IlgGeneral Manager

Thank you, Agustin, for your visit and wonderful rating. We look forward to welcoming you back again soon. Sincerely yours, Manfred IlgGeneral Manager

Dear Agustin, Thank you for your visit and your kind words about our Suites, breakfast, our Club Lounge services and your competent staff. This is much appreciated, and we look forward to welcoming you back again soon for another memorable stay. With kind regards, Manfred IlgGeneral Manager

Dear chiaki,Thank you for your recent visit and generous rating. The team and I look forward to welcoming you back again soon.Warm regards,Mathurose-RoseResident Manager

Dear Claudia Yanet,I really appreciate your star rating 5 and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

Dear Darryl,Thank you for your fantastic feedback! We're thrilled to hear that you had an exceptional experience at our hotel and would wholeheartedly recommend it to others. Your endorsement is greatly appreciated!We eagerly anticipate the opportunity to welcome you back for another remarkable stay in the future.With kind regards,Manfred Ilg General Manager

Dear Takuro-san, Thank you for your recent visit and your feedback! We're delighted to hear that you had a positive experience at our riverside hotel and greatly enjoyed our location. We look forward to welcoming you back on your next visit.With kind regards, Manfred IlgGeneral Manager

Dear Laura,Thank you for coming to visit us, and for the great review. It's wonderful to hear you loved your time by the river, and we hope you can come and visit us again soonThank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

Dear Kunihiko,Thank you so much for coming to stay with us and for completing the review. It's wonderful to hear your experience was positive and I will certainly share your feedback with the team. I hope to have the chance to welcome you back again soonWarm regards,Mathurose-RoseResident Manager

Dear Alla,It is very lovely to read all descriptive review from you, most importantly we are so happy to learn that you had a great stay with us and thank you for your lovely compliment on our staff's friendliness and assistance and our great room with stunning river and city view.Look forward to welcoming you back again soon.Warm regards,Mathurose-RoseResident Manager

Dear Pak,I really appreciate your star rating 5 and wish to welcome you back again in the future.Thank you for choosing Chatrium Hotel Riverside, Bangkok!Warm regards,Mathurose-RoseResident Manager

Dear Ms. Rothwell, Thank you for taking the time to share your experience with us, and please accept our sincere apologies for any disappointment and inconvenience you encountered during your visit to our Club Lounge.We deeply regret any instances where our staff made you feel unwelcome or displayed inflexibility. It is never our intention to create such an atmosphere for our guests. We assure you that we have addressed this matter internally, however, I also need to emphasise on the importance of adhering to the official operating hours of the Club Lounge while maintaining a welcoming and accommodating attitude towards our guests.We understand that your experience with our staff's demeanor was unexpected. We appreciate your feedback and we will use this as an opportunity for further training and improvement.As returning guests, your satisfaction is of utmost importance to us, and we hope that this isolated incident will not deter you from choosing to stay with us again in the future. We would be honored to have the opportunity to regain your trust and provide you with the exceptional service you deserve.Please do not hesitate to contact us directly if there is anything further we can assist you with.Best regards,Manfred IlgGeneral Manager