Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 198 avis sur 309." "
10 – Excellent
198
Note des voyageurs de 8 (Bien), d’après 67 avis sur 309." "
8 – Bien
67
Note des voyageurs de 6 (Satisfaisant), d’après 18 avis sur 309." "
6 – Satisfaisant
18
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 309." "
4 – Médiocre
7
Note des voyageurs de 2 (Horrible), d’après 19 avis sur 309." "
2 – Horrible
19
9,2/10
Propreté
9,0/10
Personnel et service
8,4/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
8/10 Bien
Philippe
Voyage en groupe
22 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great except that there were no hot water in the shower
Philippe
Séjour de 2 nuits en janvier 2024
Réponse de Owner le 22 janv. 2024
Philippe, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
4/10 Médiocre
myriam
21 janv. 2024
myriam
Séjour de 1 nuit en janvier 2024
Réponse de Owner le 22 janv. 2024
Thank you for taking the time to review us, Myriam. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
10/10 Excellent
Nathalie
29 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nathalie
Séjour de 1 nuit en juillet 2023
Réponse de Owner le 1 août 2023
Nathalie, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 Excellent
Dominic
Voyage en famille avec de jeunes enfants
15 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Parfait pour un match de Baseball!!
Dominic
Séjour de 1 nuit en juillet 2023
Réponse de Kevin Tossie le 15 juil. 2023
Je suis ravi que nous ayons pu accueillir votre séjour ! Merci de rester avec nous!
8/10 Bien
Megan, Aberdeen
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall good
Megan
Séjour de 2 nuits en mai 2024
8/10 Bien
Gregory
23 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gregory
Séjour de 3 nuits en mai 2024
10/10 Excellent
Isaac Vazquez
Voyage d’affaires
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice Hotel, the downtown area as in many other big cities is complicated
Isaac Vazquez
Séjour de 3 nuits en mai 2024
Réponse de Owner le 23 mai 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.
8/10 Bien
Aaron
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cool old building. It's Baltimore so the neighborhood at night is a little sketchy
Aaron
Séjour de 5 nuits en mai 2024
Réponse de Owner le 22 mai 2024
Aaron, thank you very much for your feedback! We hope to serve you again in the future.
10/10 Excellent
Adam
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Adam
Séjour de 1 nuit en mai 2024
Réponse de Owner le 22 mai 2024
Adam, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
8/10 Bien
Kevin
Voyage en famille
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay.. friendly staff.. breakfast well stocked and a lot of options.. the bartender was great.. our only issue was with the valet. Valet not available at the time we wanted to get our car so this led to an unexpected delay. The location was convenient to the arena we needed to get to but otherwise not such a nice area.
Kevin
Séjour de 2 nuits en mai 2024
Réponse de Owner le 21 mai 2024
Kevin, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
10/10 Excellent
Mark
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mark
Séjour de 1 nuit en mai 2024
Réponse de Owner le 21 mai 2024
Mark, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
6/10 Satisfaisant
William
Voyage d’affaires
18 mai 2024
Les points faibles : Équipements
There was very little light in the bedroom. The bathroom was ok. But I could not see the items in my bag there was such little light.
William
Séjour de 2 nuits en mai 2024
Réponse de Owner le 20 mai 2024
William, thank you very much for your feedback! We hope to serve you again in the future.
10/10 Excellent
Kristen
5 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kristen
Séjour de 1 nuit en janvier 2024
Réponse de Owner le 6 mai 2024
Kristen, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
8/10 Bien
Thomas, Garner
Voyage en couple
4 mai 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Close to Camden Yard ball park, which was the only reason for our visit.
Thomas
Séjour de 2 nuits en avril 2024
Réponse de Owner le 6 mai 2024
Thomas, thank you very much for your feedback! We hope to serve you again in the future.
10/10 Excellent
Donna
Voyage en couple
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We unfortunately encountered what appeared to be drug dealings and police one street over during our arrival to the hotel and we felt unsafe walking around the immediate area surrounding the hotel. The hotel, the staff, and valet attendant were quite pleasant. It's a shame the area has declined, the hotel itself and the people are very nice.
Donna
Séjour de 1 nuit en avril 2024
Réponse de Owner le 30 avr. 2024
Donna, we appreciate the kinds words about our staff and about our hotel!
10/10 Excellent
Megan
Voyage en famille
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved this hotel! The staff were so helpful...the bartender made us the most wonderful Mocktails! The hotel is a haven in a rough section of town. But it was a super easy walk to the ball park. The Marriott down the street has the best pizza that we brought back and ate at the hotel. Lobby is big and welcoming. Big, clean gym!
Megan
Séjour de 2 nuits en avril 2024
Réponse de Owner le 23 avr. 2024
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
10/10 Excellent
angela
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Every one there was nice
angela
Séjour de 1 nuit en avril 2024
Réponse de Owner le 23 avr. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.
10/10 Excellent
Elizabeth
Voyage en famille
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean property, good location
Elizabeth
Séjour de 2 nuits en avril 2024
Réponse de Owner le 22 avr. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.
10/10 Excellent
Alexandra
Voyage en couple
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient location.
Alexandra
Séjour de 2 nuits en avril 2024
Réponse de Owner le 22 avr. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.
2/10 Horrible
Jessica
19 avr. 2024
This hotel canceled my reservation less than 24 hours before I was supposed to arrive. The hotel and Expedia did not book me in another hotel and no one helped me get another hotel. I had to pay an outrageous amount at another hotel due to the cancellation. I have never experienced anything like this before. I would never book this hotel in the future.
Jessica
Séjour de 2 nuits en avril 2024
Réponse de Owner le 22 avr. 2024
Thank you for taking the time to review us, Jessica. It is never our intention to disappoint a potential guest. Please feel free to reach out to the hotel directly if you would like to discuss with us further. We hope to welcome you back in the future for a more positive experience.
10/10 Excellent
William
Voyage en famille
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was alright. Questionable area.
William
Séjour de 1 nuit en avril 2024
Réponse de Owner le 16 avr. 2024
William, thank you very much for your feedback! We hope to serve you again in the future.
2/10 Horrible
Meg
13 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Meg
Séjour de 1 nuit en avril 2024
Réponse de Owner le 15 avr. 2024
Thank you for taking the time to review us, Meg. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
4/10 Médiocre
Kimberly
Voyage en famille avec de jeunes enfants
7 avr. 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We were very disappointed in our stay. The staff was not accommodating and were not able to come and go as we pleased. You’re forced to valet your vehicle and the app that you use to request your car did not work. It is in an extremely dangerous environment and my daughter’s first visit to Baltimore has been tainted. I was very disappointed.
Kimberly
Séjour de 2 nuits en avril 2024
Réponse de Owner le 8 avr. 2024
Thank you for taking the time to share your feedback about your recent stay, Kimberly. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
10/10 Excellent
Devon
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Devon
Séjour de 3 nuits en mars 2024
Réponse de Owner le 8 avr. 2024
Devon, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 Excellent
Randal
Voyage en groupe, Voyage d’affaires
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and well operated
Randal
Séjour de 1 nuit en avril 2024
Réponse de Owner le 5 avr. 2024
Randai, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
10/10 Excellent
Giovanni
Voyage en groupe
2 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Chevon, the bartender was excellent and made us feel very welcome.
Giovanni
Séjour de 2 nuits en mars 2024
Réponse de Owner le 2 avr. 2024
Giovanni, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.
8/10 Bien
weijie
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
very good over all
weijie
Séjour de 3 nuits en mars 2024
Réponse de Owner le 1 avr. 2024
Weijie, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
10/10 Excellent
Luis
22 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Luis
Séjour de 2 nuits en mars 2024
Réponse de Owner le 25 mars 2024
Luis, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
2/10 Horrible
Akeem, Collingdale
20 mars 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Once I arrive, the staff, let us know that there will be breakfast from 8am to 10am. Which was also stated on the website. We got there at 9 o’clock and we was told that there was no more food. We asked the desk and the staff that was in the eating area. Will the food be replenished? all we got was an attitude and no answer.
Akeem
Séjour de 2 nuits en mars 2024
Réponse de Owner le 21 mars 2024
Thank you for taking the time to review us, Akeem. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.
10/10 Excellent
Jauquashia
Voyage en famille avec de jeunes enfants
18 mars 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
People screaming and fighting all night
Jauquashia
Séjour de 1 nuit en mars 2024
Réponse de Owner le 18 mars 2024
Thank you very much for your feedback! We hope to serve you again in the future.
10/10 Excellent
Michele
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff very friendly and close to dining and the venue we attended.
Michele
Séjour de 1 nuit en mars 2024
Réponse de Owner le 18 mars 2024
Michele, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
10/10 Excellent
Angel
13 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The structure n room design felt like home
Angel
Séjour de 1 nuit en mars 2024
Réponse de Owner le 14 mars 2024
Angel, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
8/10 Bien
Shayona
Voyage en famille
9 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property itself was really nice . I didn’t like that you have to insert your room key for the lights to turn on. I also felt like there wasn’t enough brightness in the room. The staff were great .
Shayona
Séjour de 1 nuit en mars 2024
Réponse de Owner le 11 mars 2024
Shayona, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
10/10 Excellent
Jennifer
21 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jennifer
Séjour de 1 nuit en février 2024
Réponse de Owner le 23 févr. 2024
Jennifer, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 Excellent
Marques
17 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marques
Séjour de 1 nuit en février 2024
Réponse de Owner le 19 févr. 2024
Marques, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 Excellent
Moriah
14 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Moriah
Séjour de 1 nuit en février 2024
Réponse de Owner le 15 févr. 2024
Moriah, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
8/10 Bien
Mary
Voyage en couple
14 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The check in and check out process was super fast and easy.
Parking is not included. They offer valet parking for $40 or you can park at a near by garage.
Mary
Séjour de 1 nuit en février 2024
Réponse de Owner le 15 févr. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.
8/10 Bien
Jose
14 févr. 2024
Jose
Séjour de 3 nuits en octobre 2023
Réponse de Owner le 15 févr. 2024
Jose, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
10/10 Excellent
Christine
12 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Lack of service
Stood waiting for a very long time to before someone came to the front desk so we could purchase something. There were several people in line waiting with no employee in sight.
Christine
Séjour de 1 nuit en février 2024
Réponse de Owner le 12 févr. 2024
Christine, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.
10/10 Excellent
Isabella
Voyage en famille, Voyage d’affaires
11 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front desk was very friendly very kind
Isabella
Séjour de 1 nuit en février 2024
Réponse de Owner le 12 févr. 2024
Isabella, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.
6/10 Satisfaisant
Webster
Voyage d’affaires
25 janv. 2024
Les points forts : Propreté
Les points faibles : Confort de la chambre
Dying for a good salad
Very surprised that there was no restaurant in the hotel. Staying in a hotel for five days and having to eat fast food the entire time is ludicrous.
Webster
Séjour de 2 nuits en janvier 2024
Réponse de Owner le 25 janv. 2024
Webster, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.
10/10 Excellent
NICOLE
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
NICOLE
Séjour de 1 nuit en janvier 2024
Réponse de Owner le 23 janv. 2024
Nicole, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
8/10 Bien
mark
22 janv. 2024
mark
Séjour de 1 nuit en janvier 2024
Réponse de Owner le 23 janv. 2024
Mark, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
10/10 Excellent
Brandon, Lacey
Voyage en groupe
21 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brandon
Séjour de 1 nuit en janvier 2024
Réponse de Owner le 22 janv. 2024
Brandon, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 Excellent
Voyageur vérifié
Voyage en famille
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great room and location
Rooms were spacious and new
Voyageur vérifié
Séjour de 1 nuit en janvier 2024
Réponse de Owner le 22 janv. 2024
We appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 Excellent
Tierra
15 janv. 2024
Tierra
Séjour de 1 nuit en janvier 2024
Réponse de Owner le 5 févr. 2024
Tierra, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 Excellent
Becky
Voyage en couple
14 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfy room, quiet, friendly staff, nice breakfast (good coffee!) also enjoyed the on-site bar. Friendly helpful staff, close to Hippodrome and other cultural attractions and not too far from Inner Harbor.
Becky
Séjour de 1 nuit en janvier 2024
Réponse de Owner le 15 janv. 2024
Becky, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
10/10 Excellent
Harry
Voyage en groupe
13 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was awesome. We loved the bartender she was amazing.
Harry
Séjour de 1 nuit en janvier 2024
Réponse de Owner le 15 janv. 2024
Harry, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.
10/10 Excellent
Carla
Voyage en couple
13 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location in the Arts District. Very inviting. Staff were awesome and accomdating; check in a breeze; hotel is clean. The room, hotel lobby and bar are immaculately kept...hats off to housekeeping; the bed was very comfortable. Felt safe, conveniently located to the theatres. Great experience!
Carla
Séjour de 1 nuit en janvier 2024
Réponse de Owner le 15 janv. 2024
Carla. thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
10/10 Excellent
pelin
13 janv. 2024
pelin
Séjour de 1 nuit en janvier 2024
Réponse de Owner le 15 janv. 2024
Pelin, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.