Balcon del Valle Uitzichtpunt

Nette en schone accomodatie, personeel is vriendelijk en spreekt ook goed Engels. Shuttle service naar het vliegveld met ruime tijden.

Excellent hotel. The location is perfect: well connected to the centre and the airport. The hotel is beautiful. The staff is extremely kind and ready to help. Some minor problems were promptly solved but, still, I would expect from a 5-star hotel not to have them: the shower which didn't work properly; the safe's battery which needed to be changed. Although we asked, we never received a toilet brush....ok, maybe in a 5-star hotel you are not supposed to clean up yourself....but I felt very uncomfortable with this and wished I had had one..... Breakfast is very expensive but is served up to 11:00 (very appreciated as it is difficult to have dinner in Spain before 21:00 and one is likely to sleep a bit more in the morning). Finally, I would have appreciated to have complementary water (whilst a small bottle costed €6): tap water is indeed drinkable but tastes very much of chlorine so either you adapt or you spend for a water quite an amount.